the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

if i had to be picky, it was weird that they didn’t have a drinks menu at the bar or restaurant

also, the pool and the bar were very much designed for adults

if you want to watch live tv, live sports, got to go to the bar or outdoors

hotel has bar and restaurant on main level

view from our balcony in the 2nd storey, relaxing atmosphere at the pool side, great food and selection in the restaurant, 10 out of 10 for our main server eduardo

lobby, restaurant, bar always too hot

was clean and bed bed good what’s not helping is due to covid bar only open short space of time a very limited choice of

the free coffee during breakfast window is quite bad (extremely watery)

super clean! delicious included breakfast!

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

the big disappointment was the swimming pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

restaurant on site with room service available

the pool area is nothing like the photo, needs a clean and the water is ice cold

it was conveniently located, nice rooftop ( could use a bar there or service )

good facilities- the pool and gym were great

the best part was the gym and the swimming pool on the roof

great gym and pool area

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

beautiful gardens, very nice pool and lounge chairs

great rooms. lovely garden and pool area. staff very helpful and efficient.

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

comfortable bed, great location, great bar and friendly staff.

nice bar and restaurant

edwardo at the bar was so friendly and helpful with information on how to get around outside of hotel

welcoming bar with great prices

bar none

there were brilliant personal touches, such as the arrival drinks, the tequila/mezcal bar and homemade food, and neil and sara made every effort to give us great local tips

-we would have liked a fridge in the room to keep our water cool even though we could go to the bar and collect a cold bottle, it soon warmed up

small little details like the complimentary tequila bar by the pool, the amazing breakfasts

and yes: the complimentary tequila/mescal bar is a real thing

nice old colonial villa, good service and good open bar with beer snacks and cocktails

pool and wifi both excellent

spa is amaizing. location is perfect. bed are super comfortable.

the spa has a way to go, but will be a nice addition

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

a complimentary drink and canapé early every evening brings everyone together in the bar

the location is great, rooms are very comfortable, restaurant and bar are convenient

you can have your meals overlooking the pool

plus the hotel itself had a great bar and breakfast options

beautiful oasis around a central pool with a stocked bar and delicious restaurant on site

ran out of coffee capsules for the rooms :( fortunately, there was always good coffee at the bar

bar had no soft drinks and no basics such as limes (they had run out - for all 3 days we were there

the bar is not well stocked.

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

the rooftop pool and bar is great in good weather

pleasant staff at the front desk and at the bar on the rooftop

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

great breakfast and a good little gym

the pool is big and the amenities were great

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

also, i loved that the self-serve coffee and beverage bar is available 24x7 (breakfast starts at 8, but i am always ready for coffee before that

good location, nice pool, decent breakfast, and all at a reasonable rate.

very good facilities, including nice pool and kitchen with coffee/tea available 24/7

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

loved the pool

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+) very clean, the food and bar are phenomenal (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) alfredo was super friendly and makes a delicious margarita at the rooftop bar - one of the best we ve ever had (+)great location, good bar and restaurant. (+)staff was great bar and restaurant were great (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.

the rooms were great, room service delicious and the staff very attentive

the phone in room was not working so we couldn t request room service particularly at night time

nice bar and restaurant, warm and professional staff

very strange breakfast deal

was a full breakfast menu and all of the food i tried was delicious

the choice and quality of breakfast is second to none

the breakfast is delicious and the breakfast room is beautiful

they have great hosts and the bar is so quaint, we didn’t feel like leaving this

we visited the bar and had well made cocktails and beer

also a full bar where yummy cocktails are being crafted

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and

breakfast is decent.

the pool too small and the lobby bar to small also

beautiful lobby , bar , restaurant choice pool hallways

mini bar advertised with the room,non existent at all

location 231 quite noisy coming from crowd at the bar in lobby and slightly bad smell of hotel in 2nd floor

from the front desk staff, the bar staff, the restaurant staff, to the room cleaners, they were all marvelous people

good food, great pool and bar nearby

pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a snack or a drink

restaurant only open for breakfast. no bar or food available later

quirks that were annoying: -no place in the shower to put bar of soap or shampoo

at the pool bar there were no staff, i had to ask for service and, i had to stay at the hotel one night because

excellent cocktail bar and charming staff

the hotel bar never had a bar tender so you could only get cans of beers.

julio prepared a few cocktails for me at the bar which were great

the restaurant bar was in the courtyard and has a retractable roof

parking available

the enjoyed the live music at the bar on our last night! location is ideal!

the lobby area, restaurants and bar area were immaculately kept and very good

lobby bar was closed

the bar was closed.

beautiful breakfast buffet. wonderful employees at bar / resturants.location. room size.

there was also welcome drinks, and you get 2 free cokes and a kit-kat bar for free

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

we arrived very early in the morning from a long bus ride and could rest at the pool

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with fruits and daily different fresh juice

outside bar

pecially during the happy

backyard, the pool and the pool bar area.

of the restaurant staff, the bar did not open on time most days

lovely pool and bar area

bar at the roof to grab a cold drink

impeccable spacious room, great roof pool (the lady at the bar was so attentive, sorry forgot her name, great personality) front desk agents were very

continental breakfast is not worry of the name, and the rooftop bar closes too early, in fine with closing the pool and bar but leave the terrace

roof top pool area had bar and drink facilities, but no staff

there was a bar at the roof top swimming pool but there wasn't actually none if you would like smth to order

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

was nice to have a swimming pool, and it was super close to the bus station

we loved the pool and sun deck area

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the pool looked good but we didn't have time to try it out

free parking in a closed garage with roof to protect the car

werent told about

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your bed

parking, close to the centre and modern facilities

wifi in corner rooms was patchy parking on nearby streets not always possible

opening hours for bar a bit random and not as

there's plenty of good places to eat nearby and a bar across the street, on the corner, that has live music

great restaurant & bar

can get drinks and food delivered poolside

very well located in the old town, with some great bars and restaurants nearby