self-service bar was great

pool

good breakfast

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

breakfast to order from the cook

dishes and fruit)

5 minutes away from the park though not many things in the seas no bar the room terrace can do with a bit of

on the ground floor there's a bar with an honor system

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the hotel, only they prepare a buffet breakfast with few options

the prices at the hotel bar were definitely okay

there is a small bar and you can get cold beer, wine or a margarita

staff, great recommendations for things to do and events happening in merida and a lovely bar area downstairs for a drink in the evening

lovely breakfast and the bar at reception was great for a few drinks in the evening.

hotel itself is really great, bar well equipped and the staff super friendly and knowledgeable

the bar has no beers or wine

there was no bar to have an evening drink.

visits passing through, so there wasn't a great deal of atmosphere - we were the only ones in the bar whenever we called in for a cocktail

in bar had a different price than the menu in the room

for example the bar and the restaurant must offer better services

would have been nice if there was a bar on site - though there is as small drinks menu served out of the breakfast area in the

the hotel really is an oasis from the busy hustle of merida, the bar and great restaurant offer great cocktails and breakfast was fab

great staff and beautiful open sky tables inside with bar and restaurant

the walls are a bit thin. you can hear people outside the pool area

the breakfast which was included with the rate was delicious and abundant, and the cooks were very nice

very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property

even tended bar for my wife and i

went only last month in the middle of the covid pandemic so the bar was closed thus no “ambiance”

clean and modern with a neat entrance and bar downstairs

city where you get to experience the merida people, the staff is amazing and very helpful, lovely breakfast - very homely feeling throughout our stay

breakfast was great

good bar service with cocktails

we loved having a bit of time around the pool to read in the late afternoon

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

chairs would be nice by the pool and if they brought refreshments

lovely pool, small bar and evening snack items, safe, nice breakfast

there were no bar in the hotel neither by the pool

the bar drinks were not good at all, breakfast very basic

no english language or cable tv, no separate bar or restaurant

no bar no coffee shop etc.

located, the atmosphere around the pool area was phenomenal for a couple in love

the hotel has a decent swimming pool.

the location was central, they have swimming pool and the staff are friendly and helpful.

good wifi, nice pool, big rooms, good shower and good location.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

which was very good

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

will try those next time we come back)

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

the rooftop bar is lively with great music

we recommend the hotel bar as the cocktails were amazing, the view really nice and the pool with changing colors very

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

there is roof bar and the music is very loud

in culture , decor was superb, not your typical boutique hotel, this is unique , roof top with bar it is so nice

we felt like they were unprepared for us in bar and restaurant

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

mini bar prices not crazy if you don't fancy the trip to the shops

- we went to the bar on our first night but the bartender told us that ingredients were not available when we asked

there’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

they made us a fruit breakfast to take out at 5

the pre purchased breakfast did not include the whole menu.

limited breakfast options if this is included in your price, unless you want to pay more

breakfast could have been better. too cold in communal areas - air con way too strong.

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

the bar inside the is good, but very expensive

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up space instead of a table and chairs that could be useful

no mini bar no coffee maker no tub

the living room furniture and bar area could have been better arranged and better stocked

i had suite 106 which is the closest room to the upstairs bar so it was definitely lively and louder than other rooms

breakfast was superb! bread outstanding.

we had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were very

breakfast: food is amazing

also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was gorgeous and it’s perfectly

wonderful. great fun for the kids. lovely place. very comfortable suites.

coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo de

we thought expensive especially as breakfast not

i am vegan and they prepared a special breakfast for me that was outstanding

wonderful. great fun for the kids. lovely place. very comfortable suites.

staff was so hospitable, i loved the pool and bar area, and the breakfast was amazing

charm of the place, wonderful staff and nice touches like beers on arrival and complimentary bar in hall

pool and bar relaxation area are fabulous, as is the location and being right next to all the restaurants @

when the restaurant and the bar ill be ready it's going to be awesome!

and filling breakfast, daily housekeeping, clean facilities, the self-service tea and coffee bar in the hallway, spacious room, comfortable bed, excellent location in the city center close to

i liked the bar staff.

they advertised a bar but it was closed for renovations

there was loud music coming from a bar next door

the location was nice, the internet was fast, and the parking was nice.

the breakfast was too small

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

service in the bar/bistro

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

bar not available in the evening

enjoyed the live music outside sat night in the bar next-door and the biciruta on sun morning

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

great location, charming hotel, lovely bar / restaurant area and kind staff

there is very little to dislike but a small bar for guests would be a good addition.

room felt a bit stuffy and you could hear music from a downstairs bar until quite late at night

cluded) needs improvement noisy bar wall to wall with the hotel until late hours of the night

the breakfast was poor and served in a rather dull bar area attached to the hotel.

very nice pool, we had it just for us and we got drinks delivered from the bar

beautiful grounds and pool area

the restaurant bar was also great and very attentive and friendly staff and tasty good value food and drinks

it has a bar and restaurant attached with lovely staff and good food

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

there is an independent restaurant/ bar attached which is quite good

could be a little more lively on an evening also the pool bar closed from 8pm

roof top pool area had bar and drink facilities, but no staff

bar at the roof to grab a cold drink

impeccable spacious room, great roof pool (the lady at the bar was so attentive, sorry forgot her name, great personality) front desk agents were very

rooftop bar had limited food choices

hotel is nice, have a beautifull lobby, rooms are confortable and bar is good for a meeting.

the rooms all face the central courtyard which is a bar and music was playing loudly until almost midnight and kept us awake

ors are old and not

the patio bar and restaurant area is beautiful with lovely views over the high hedges

the pool is small but delightful after a hot day enjoying the town

the outside terrace is vast and inviting and the adjacent bar makes the most amazing margaritas at an expensive price

the bar was closed.

lobby bar was closed

esumably due to covid/ low occupancy)

beautiful breakfast buffet. wonderful employees at bar / resturants.location. room size.

we really enjoyed using the pool and the attentive bar service

great location, close to lots of restaurants and bars

caught in hurricane milton but the hotel staff made arrangements to assure all guests and the bar making sure we had drinks in hand so we still had an amazing time

t too loud but enough to prevent you from sleeping if you are sensible to noise)

the bar staff mixes excellent margaritas and reception staff is very helpful and charming

no bar or restaurant although there are

is a hostel/ bar right next door, and on one of our three days

the only thing i would mention is the loud music from the bar next door, which kept on playing music well after midnight

check out bacchas wine bar next door

breakfast and bar was a little limited

from the front desk staff, the bar staff, the restaurant staff, to the room cleaners, they were all marvelous people

the pool too small and the lobby bar to small also

location 231 quite noisy coming from crowd at the bar in lobby and slightly bad smell of hotel in 2nd floor

beautiful lobby , bar , restaurant choice pool hallways

mini bar advertised with the room,non existent at all

good food, great pool and bar nearby

at the pool bar there were no staff, i had to ask for service and, i had to stay at the hotel one night because

restaurant only open for breakfast. no bar or food available later

pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a snack or a drink

also, liked that that the bar area next to the pool was not open as it made my evening swims quiet and relaxing

great design, soothing space, super pool area

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+) very clean, the food and bar are phenomenal (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) alfredo was super friendly and makes a delicious margarita at the rooftop bar - one of the best we ve ever had (+)great location, good bar and restaurant. (+)staff was great bar and restaurant were great (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

location / breakfast / parking

breakfast was great. good variety of food

the staff, the sky lounge and the breakfast.

service and facilities were exceptional, great room service and the food at the restaurant was great as well