rooms are a little dated but the other facilities and bar and restaurant were lovely, overall great value for money

we were early so went through to the bar were we were seated and our prosecco was served to us at the table

comfortable bar area and friendly staff.

stay, staff were fantastic especially the lady who served us our meals and drinks in the bar her recommendations for our meals were spot on

the bar staff and restaurant staff were very helpful ud83dudc4d

nice hotel bar with good food served from 12 to 8pm and very pleasant helpful staff

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

is ideal when we come to visit them, our rooms have always been spotless, lovely comfy beds, nice bar the staff are very

we ate in the bar that evening and had a lovely, great value for money meal

sophie in the bar /dining area needs a special mention, lovely girl

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

great room, bar service superb and lovely breakfast

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

lovely, proper hotel with a smashing bar and restaurant.

rooms , where comfortable ,breakfast was lovely.staff were friendly

cocktails in the bar were brilliant

spa, room, restaurant, bar with fantastic hospitable staff...basically the whole experience!

) we also dined in the pub bar as the hotel restaurant was full, the food was still amazing and the bar staff were also lovely

from the warm welcome, spa, breakfast, bar area & most of all the staff

the staff could not help you anymore, from the bar staff to the spa staff

so all in all a very good hotel, bar and food , shame about the breakfast

bar food and atmosphere staff friendliness food great, clean everywhere and great

we returned late after a wedding reception elsewhere and they opened the bar again so we could wind down after

was an excellent bar area with live entertainment which was a real bonus for our evening

the bar was great and a singer on

receptionist staff were fantastic. bar staff wee fantastic all very welcoming

the bar facilities were handy also, nice coffee

the bar was also good with great choices of lagers, wines and spirits

have minded the bar staying open later, we only got back to the hotel late after a wedding and weren't able to get

location, good food, breakfast was excellent, nice bar with good choice of draught lager and beer, pleasant helpful staff throughout

the prices at the bar and in the restaurant were very reasonable

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

good: friendly staff ( although the young man behind the bar ignored me when i arrived )

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

just great value dated but i love dated and absolutely functional bar and gardens superbly kept

the rooms were extremely clean and the bar of a night was so much nicer than a normal b&b.

total restoration in the room and the choice of drinks in the bar and atmosphere

great bar with wonderful staff and a selection of local beers to try alongside more generic brands

the bar staff member was helpful in providing all necessary details

very modern lovely site & facilities roof top bar & sunset & wildlife reasonable price

staff lovely especially the scouse lad on the bar in the sports bar

we had a meal in the sports bar which was nice , a good place for families to relax in the bar which had a pool table ,

the bar staff were, thankfully, superb

also has a cocktail bar and sports bar making it 3 bars in total

) and a relaxing bar with friendly staff, you can t go wrong with this place

love every element of the beaches the staff on arivel the rooms house keeping staff the spa the bar staff the breakfast staff in particular sue the breakfast service manager the location

not a defined bar drinks area inside big enough for more than a handful of people

of the staff were a team player from housekeeping to reception and breakfast room restaurant and bar areas staff were helpful and jolly making sure we were enjoying our

the food in the bar , and the swimming pool and the sea views and the breakfast and room

theres a bar and gym too

bar area really good

the bar area, the staff

swimming pool the sweet cart the atmosphere in the bar area the darkness of the room the two double beds

the bar and restaurant area is outstanding, modern, chic, huge tvs and importantly a great atmosphere

bar prices

staff were all very pleasant and lady on bar was very good as guests kept coming in until very late on night of frank turner event but she

enjoyed my stay and so did our 4 yo son he loved it ,young bar lady

bar short of alcohol and restaurant not having lots of food from the

special mention to the lovely front of house lady that helped me with keys, the lady on the bar & her wonderful daughter, the chef who walked my dad into the property& the head groundsman

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

lovely to relax with a drink in the bar and recover

the bar area was a little uninviting. but not terrible.

the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was the best we have ever had, highly recommended

nice warm homely bar area and restaurant and also a pool table to play on

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all sky sports on which was a added bonus, in the morning we went to cheshire oats

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

friendly staff, nice bar and restaurant. highly recommended.

bar area, very comfortable rooms, friendly staff

has residents bar and lounge

food served outside of restaurant hours (breakfast/lunch/dinner) no room service or bar snacks

especially helen the owner, who upon our return from a late nigh out, opened the bar for us and even stayed and enjoyed a drink with us

live band in bar were excellent, staff exceptional and hard working

welcome from the receptionist, good service in the bar and restaurant (live music good but perhaps a tad too loud in the dining room), comfy beds

of room, good access to the bar with a great selection of food and drinks

grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably

venue was brilliant, live band playing in the bar and lovely food

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

such warm welcoming staff, lovely bar and restaurant

clean comfortable all staff from reception to bar staff are very friendly and welcoming.

areas would benefit from redecorating and bar wait however all staff really helpful and pleasant so made up for

worked the bar

bar and restaurant excellent service

the room, the shower, the bar and it's excellent value, staff and service, reception, cleaning team

the bar garden beautiful

location , the decor and the complete refurb of the restrauant and new bar , i stayed here bout a year ago , what a difference , this time i stayed in one of the lodges

staff are all lovely and helpful. rooms immaculate garden and bar are too

peaceful hotel, high levels of cleanliness throughout, staff very friendly, lovely bar and food at restaurant

location lovely gardens, bar food and lovely welcoming staff

good location just off the main road. happy hour bar prices @ £2.50 per pint

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

staff were amazing, from the bar staff to the chamber maids and especially sallie on reception she was so kind thoughtful and

the offers in the bar could have extended to hotel gests

bar with all seating and tv’s which made great viewing for the mcr derby and the anthony joshua

also the young lad behind the bar and again in the barn where we had the wedding was also fantastic

bar closed at 19

lovely bar area and lounge/ restaurant

cottage would benefit from a small dining table and two chairs, as the one chair and breakfast bar area are not big enough for 2 people

food was amazing, it was expensive but the portions were large and worth the money, i found the bar a bit expensive

we had a sandwich and coffee whilst we waited for our room, in the bar area, all good

the bar is a little expensive

the bar stayed open till midnight for an after the show drink

loved the lively bar afterwards & food available until late

the bar feels expensive. would have used it more if we felt the drinks were priced better.

bar is open until 04:00 am the breakfast is amazing hotel very clean and in a great location for

lovely room with a great view, nice bar area. really good breakfast

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

the staff were friendly and helpful and the bar area was very comfortable

just a small thing the lighting in the bar in the evening, it was very bright.

a bar food menu and a restaurant too, plus the food was excellent

restaurant and bar could do with updating and more variety on the food menu

we ate in the brasserie bar and the food was great and well priced, same with the drinks selection

nice bar food

breakfast had good options healthy as well and nice apple juice, having the bar with lovely food options when we arrived later was

late bar available

bar was busy

nice restaurant and bar with very reasonable prices

clean, beds incredibly comfortable, friendly staff, bar and restaurant very reasonably priced, convenient location, free car park

bar open till 1am

bar was affordable

the room was fantastic, facilities great, bar staff great

bar is very overpriced

not enough staff working on the bar after the concert finished.

i had a really lovely time sitting outside the hotel bar enjoying the sunshine with a drink, looking out to the waterfront

breakfast, bar food and surroundings

very clean great staff good bar good parking.

only negative thing i will say i ordered a panini at the bar & my son ordered fish & chips but both weren t very

the reception was clean, and the dining area and bar were nicely organized

although we did not use the bar this time round we enjoyed it on our first visit

the bar is basic but adequate for casual meet ups

in the centre hotel clean rooms spacious bed comfortable and well air conditioned nice quiet bar open late excellent have stayed 3 times

nice food good bar area

although we didn't use it there is a restaurant and bar and breakfast

close to centre. clean and comfortable. bar open until 3am. ud83eudd23ud83dudc4d

the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so

restaurant and bar staff also excellent, friendly and so helpful

the decor is fab staff are so friendly the bar was great

everything, decor, toilets were black which i loved mini bar was marshall amps

receptionist & bar team really welcoming, friendly and more than helpful

bar and restaurant provide good service, and staff were extremely helpful and friendly

the centre of town good size comfortable rooms great value food and bar if you want it and top

the breakfast was delicious

great price for city centre basic but very clean and tidy hotel also breakfast extra but v good

nice stop over in the travel lodge staff lovely rooms nice and warm lovely and clean and breakfast was excellent plenty of choice thank

restaurant staff and bar staff were very helpful - despite being a bit stretched

location, view, reception helpfull. the large bar to social distance. off street parking

great bar and sitting area and lovely pool

also the bar area was nice a little pricey but alcohol is these days, had a tv with sports news mainly on it

fabric sofa in the bar was covered in dirty marks

great location, second stay for us, great breakfast lovely bar and drinks

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

reception and bar staff

lobby area nice comfortable bar food fab and staff very

great location lovely rooms and bar with excellent staff

mini bar wasn t complimentary, for the price of the room i expected it to be.

friendly staff, easy check in, nice bar and pleasant music on the saturday night.

bar open until 3am and had music on etc

toilets in the bar area were not brilliant

cheaper bar prices

staff very friendly and roof terrace bar excellent

the door bar between the bedroom and bathroom was bare and my husband caught his foot on it,

hotel was beautiful inside and out, the room was furnished with amazing taste, the rooftop bar was an amazing feature

and the rooftop bar is excellent

the rooftop bar was fantastic to sit and look at the view

the bar is warm and not at all stuffy and the food is great

locations had been the reason we chose the malmaison, very close to bars and restaurants and obviously the water front was a bonus

had to wait a long time to get a drink as they few staff they had were dealing with the bar which was table service and the resturant not there fault more staff needed at busy

comfortable beds and pillows gorgeous shower gels well stocked mini bar lovely christmas atmosphere x later checkout time which suited

lovely rooms and bar area.

the bar on the second floor has great views

location was ideal, the staff were very friendly, the outside bar on the second floor was great to sit in the sun with a pint

pizza in the bar was lovely and good value

the reception staff, bar staff and all restaurant staff were excellent as always

kids running riot shouting screaming banging and staff just allowing them to do it

it was a little noisy above a bar but they did provide ear plugs to help with this

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

great location, lovely staff and really accommodating, great bar next door serving good food.

lovely spacious room. great staff and the bar had a fab atmosphere

pub, great bar staff (julie is an absolute gem)

fab breakfast ,great cocktails in the bar .

nice bar and location was great

you had to go through the bar to get to the lift for the rooms

beautiful bar area with some amazing drink and a great atmosphere

a number of very fair priced items in the mini bar my wife had a canned cocktail that was only 2 ideal while getting ready

taken the sauna away, drinks at the the bar were expensive

helpful staff, bar choice and breakfast food quality was excellent

evening meals were great; we opted for the bar snacks which were very nice and reasonably priced

bar and food options were minimal, there was a delayed delivery for alcohol, which dampened the

good bar and restaurant

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

the bar was lively and again staff very friendly and helpful

good bar and lounge area with tv to relax, great outside area to have drinks

having mini bar in room was a definite bonus

good location, there are several restaurants, coffee shop, bar and convenience store nearby

the guys at the reception, the guys from the restaurant, waiters and bar were cordial and excellent in their service

bar and night security

the staff at the bar were very welcoming and friendly and the room was lovely and clean

super clean, friendly staff, bar area good

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

lovely hotel in a fantastic location. great bar and restaurant and value for money.

bar was lovely

good faciltys pool bar and restaurant and the staff

the football was on in the bar and th xbox was a hit with the children

location was amazing and hotel bar was lovely to relax in

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

is fantastic, the decor is nice inside and out, even the bar is relatively cheap compared to much more inferior

lovely atmosphere and live music in the cocktail bar with special offer cocktails

great location friendly staff and a great atmosphere in the bar at night we will be back

we had a drink in the bar and we're served by liam, he is an exceptional bar man

break friendly helpful staff good location for us great live music in the bar enjoyable

ginos restaurant bar is a 5 mins walk and panoramic 34 amazing place also 5 min walk 10 mins and your on water front

bar staff are lovely

food in the bar let the hotel down

breakfast was lovely and the bar was relaxing and room service was great value for money

white room could ve been bigger, bar in centre doesn t help

cash only bar and bistro

the facilities was good and hotel had a bar on the ground floor

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

we were an hour early for check in but as the room was ready we could check in but had to pay £10 for early check

ud83dudc4dud83dude0a also 24hr bar / restaurant and reception

staff , lovely clean room ,lovely bar area and great snacks

there is a sports bar (harrison's) close by that serves a great bowl of 'scouse' for the full liverpool experience

the location was perfect no matter which way you turned there was a restaurant, bar and shops

drinks at bar slightly overpriced.

left waiting to order drinks at the bar as only one staff member serving and then he had to abandon this to go and check in guests

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

bar prices reasonable

lots of restaurants and bar located near the hotel in walking distance

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

location, decor, spacious rooms with huge beds, decent bar and food area

the hotel has a huge bar / restaurant area and has a good selection of cocktails and beers, but there are cheaper

lovely hotel brilliant bar lounge good breakfast very near centre would recommend hotel

bar staff was super, loved the passionfruit martini

we did think the drinks in the bar was expensive!!

from the staff, to the rooms, and bar area were amazing

d excellent value on this occasion), nice bar area, perfect location

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

modern ,immaculate bedroom,bathroom,and views

even for a hotel the bar prices where very high

staff at bar were rude

bar not open at all during stay

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

i don’t find the bar that engaging!

before and after going out, i didn't use the bar area but it looked very accommodating and well stocked, with a number of customers enjoying a

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

they have took away the bar from the hotel which is a pity as we wanted to have a drink and watch a football match

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

the bar wasn't open ud83dude02

good location for shopping and bars if you are a beatles fan alot of live music

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

we liked having the mini bar option a very reasonably

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

it’s was fantastic spotless and a mini bar full of stuff

the bar kitchen was closed at 8:30 pm.

nice and clean, lively bar and nice friendly helpful staff.

bar also has lovely food with a breakfast and pool tables

bar is lovely and well priced

they warn people that it is in centre city and that there is a bar on the 1st floor so be prepared for a bit of noise

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

good bar prices

bar was good with discount if you were a guest

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

good location, excellent wifi, fridndly staff, nice bar and clean

the bar in the hotel was excellent

earplugs as the bar down stairs is a bit noisy and there are clubs over the road

entrance through the bar wasn't great

the music from the bar across the road was loud and you could hear it throughout the

the bar / restaurant on the ground floor of the hotel was fab, very lively and a great variety of food

in office not too clear and had to wait at the bar until the staff member was free

good bar

good location, staff very friendly and polite, late bar open

reception area and bar lovely decor

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

then at the bar he made sure we were always looked after and was a nice touch that he remembered our names and

hotel is really lovely, staff are pleasant,bar was lovely, liked the fact if you stay here you could still

close to all amenities, very clean, lovely bar area with friendly helpful staff.

the longe bar is also very nice and all staff we came into contact with friendly

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

to be a slight problem with midges(small flies) in the bar / restaurant which i noticed at night and in the morning during (+)staff were excellent, particularly friendly bar staff (-)the over priced drinks at the bar 9 for a pint of guinness is way over the top (+)quality hotel well worth the money great staff throughout special thanks to chris and john on the bar for making my stay so enjoyable (+)comfy bed and pillows excellent shower polite staff very helpful bar a bit pricey though (+)front desk and bar staff made the stay. the decor was thoughtful. the piano. (+)lovely staff, loved the bar and the cocktails! room clean and spacious. (+)and bar was very nice

spa was lovely, room was very clean, location was excellent, breakfast was delicious and the

most disappointing thing however was the wifi

the spa made the whole thing amazing

the room service menu could use a few more traditional meal options.

bar is beautiful and beds are comfy

spacious lounge bar and lovely room.

fabulous bar and excellent package price

great location, staff where amazing. hotel bar staff were great and made you feel so welcome

the bar areas were very full and residents didn t seem to get priority which was a shame

location right above a bar and bars all around and food places good nightlife in area

a little noise from the bar but stops at 12pm

only negative was the noise from the bar downstairs, we travelled as 1 adult and 2 kids, but it didn't effect our stay

it s above a bar but don t let this put you off as we didn t hear any noise at all

lanigans bar below the hotel which is the best bar in liverpool

of the city, everything is in walking distance, shopping in liverpool1, museums/ albert dock / bar restaurants

staff were lovely as was room and bar lobby.

great location, nice clean room. nice facilities. good bar and restaurant.

beautiful hotel from top to bottom. foyer and bar area was amazing.

very welcoming and very helpful, especially dylan that worker on the bar he could not off been more helpful wonderful lad and great fun

in the bastion bar and restaurant bit steep for a family of 4 so we went elsewhere for food which was a shame but

no late bar and drinks via room service were cans,

very friendly room was very comfy and we were entertained by a lovely singer in the bar l8cation was

is late in the evening, not through your own fault, it would be even better to place for the bar to be open up to 11

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

the man at the bar and the lady on reception made me feel so welcome

had bar snack second night

staff excellent friendly great value for money bar bit expensive

the food and bar services were also excellent

all staff very attentive upon arriving, bar staff, restaurant and breakfast staff

friendly staff, lounge area in the bar was very comfortable, rooms were gleaming.

and kind room was clean and tidy sheets and towels clean gorgeous big bath with very hot water bar area clean and staff lovely bed was comfy would definitely stay here

all positive. the bar was a little small.

lovely relaxing bar area with very comfortable seating

the bar was very cosy and inviting, ideal to share time with your friends

the bar was very cute and reasonably priced

amazing shower, room well decorated, bar was lovely

bar in the reception area with a variety of drinks staff very friendly and couldn't do enough for

didnt have bar and breakfast but as it was in centre of liverpool we could access breakfast close to hotel and

staff very friendly and the room as well as the reception and bar area very clean

kirsty during the day in bar was very friendly and helpful

loved it staff are great clean rooms bar has great staff as well deffo 5 **

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

we're really friendly and their bar adjacent was such a good place to spend your evening

the staff connected to the bar and rooms couldn't have been more helpful

the staff are more than lovely and there is a great bar attached

although the bar below was busy our room was very quiet and we got a great nights sleep

bar attached, so homely, loved it