cocktails in the bar were brilliant

from the warm welcome, spa, breakfast, bar area & most of all the staff

) we also dined in the pub bar as the hotel restaurant was full, the food was still amazing and the bar staff were also lovely

the staff could not help you anymore, from the bar staff to the spa staff

spa, room, restaurant, bar with fantastic hospitable staff...basically the whole experience!

great room, bar service superb and lovely breakfast

lovely, proper hotel with a smashing bar and restaurant.

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

breakfast - good

venue was brilliant, live band playing in the bar and lovely food

great location, good bar & hotel

such warm welcoming staff, lovely bar and restaurant

of room, good access to the bar with a great selection of food and drinks

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

the offers in the bar could have extended to hotel gests

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

bar with all seating and tv’s which made great viewing for the mcr derby and the anthony joshua

staff were amazing, from the bar staff to the chamber maids and especially sallie on reception she was so kind thoughtful and

bit of confusion about whether i had to wait at my table or go to the bar to order food.

areas would benefit from redecorating and bar wait however all staff really helpful and pleasant so made up for

easy location easy to get to parking onsite. staff very friendly from check-in to bar staff.

bar and restaurant excellent service

the room, the shower, the bar and it's excellent value, staff and service, reception, cleaning team

very helpful especially jow on reception, also the bar staff

peaceful hotel, high levels of cleanliness throughout, staff very friendly, lovely bar and food at restaurant

location , the decor and the complete refurb of the restrauant and new bar , i stayed here bout a year ago , what a difference , this time i stayed in one of the lodges

staff are all lovely and helpful. rooms immaculate garden and bar are too

staff were incredibly helpful, we arrived extremely late and they opened the bar just for us

the bar garden beautiful

has residents bar and lounge

live band in bar were excellent, staff exceptional and hard working

staff were very friendly , the food was lovely and young lady waiting on you and doing the bar was so lovely , the out side area was brillant well looked after and realy lovely with all the

the staff are so welcoming, and the beer in the bar is beautiful

live jazz music in the bar on the friday night

the bar area was a little uninviting. but not terrible.

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

restaurant and cosy bar downstairs

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

staff on the reception desk and the bar were so friendly and couldn't have been more

bar prices

dave on the bar is a true man who sees the world in all its glory

d hair) is fantastic great service and great with children made us feel at home ,

staff were all very pleasant and lady on bar was very good as guests kept coming in until very late on night of frank turner event but she

we had broken down on our way to the hotel, and the staff was so happy to help with drinks at the bar and made us very welcoming

bar open till 1am

nice restaurant and bar with very reasonable prices

the free ear plugs in the room were definitely needed as the noise from the bar was quite loud.

clean, beds incredibly comfortable, friendly staff, bar and restaurant very reasonably priced, convenient location, free car park

bar was busy

the bar stayed open till midnight for an after the show drink

we had a sandwich and coffee whilst we waited for our room, in the bar area, all good

loved the lively bar afterwards & food available until late

the bar is a little expensive

the bar feels expensive. would have used it more if we felt the drinks were priced better.

i would have liked a more private lounge bar area

the staff were friendly and helpful and the bar area was very comfortable

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

just a small thing the lighting in the bar in the evening, it was very bright.

bar is very overpriced

i had a really lovely time sitting outside the hotel bar enjoying the sunshine with a drink, looking out to the waterfront

the room was fantastic, facilities great, bar staff great

not enough staff working on the bar after the concert finished.

bar was affordable

the reception was clean, and the dining area and bar were nicely organized

breakfast, bar food and surroundings

was fantastic, great breakfast, lovely bar area

very clean great staff good bar good parking.

although we did not use the bar this time round we enjoyed it on our first visit

receptionist & bar team really welcoming, friendly and more than helpful

everything, decor, toilets were black which i loved mini bar was marshall amps

the 24 hour bar was a massive hit

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

restaurant and bar staff also excellent, friendly and so helpful

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

bar area, very comfortable rooms, friendly staff

nice warm homely bar area and restaurant and also a pool table to play on

there is also a brilliant bar with a great selection of spirits, largers & soft drinks

friendly staff, nice bar and restaurant. highly recommended.

perfect location,& love the fact there is seating outside & inside. also a bar on site.

in the centre hotel clean rooms spacious bed comfortable and well air conditioned nice quiet bar open late excellent have stayed 3 times

hotel staff are friendly, didn’t use the bar but had good bar facilities with live sports playing

nice food good bar area

close to centre. clean and comfortable. bar open until 3am. ud83eudd23ud83dudc4d

lobby area nice comfortable bar food fab and staff very

reception and bar staff

great location lovely rooms and bar with excellent staff

great location, second stay for us, great breakfast lovely bar and drinks

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

location, clean beautiful restaurant and bar area

a nice bar area too

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

hotel with a cute bar area and dining room

mini bar wasn t complimentary, for the price of the room i expected it to be.

bar open until 3am and had music on etc

toilets in the bar area were not brilliant

cheaper bar prices

friendly staff, easy check in, nice bar and pleasant music on the saturday night.

bar and restaurant provide good service, and staff were extremely helpful and friendly

the centre of town good size comfortable rooms great value food and bar if you want it and top

super breakfast option. all very clean and comfortable for a city stopover.

nice stop over in the travel lodge staff lovely rooms nice and warm lovely and clean and breakfast was excellent plenty of choice thank

breakfast was in short supply at times, but still found something to eat

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

super clean, friendly staff, bar area good

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

bar and night security

the bar the shower the bed

the rooftop bar was fantastic to sit and look at the view

the rooftop bar gives great views of the city both by day and night

the door bar between the bedroom and bathroom was bare and my husband caught his foot on it,

location was perfect roof top bar lovely rooms

hotel was beautiful inside and out, the room was furnished with amazing taste, the rooftop bar was an amazing feature

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

bar prices reasonable

left waiting to order drinks at the bar as only one staff member serving and then he had to abandon this to go and check in guests

lots of restaurants and bar located near the hotel in walking distance

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

were quality, bar was open late to have a few beers on the way in from a night out

it’s was fantastic spotless and a mini bar full of stuff

no bar or cafe.

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

mini bar facilities if needed

from the staff, to the rooms, and bar area were amazing

e were on the sixth floor), to michael in the bar welcoming us and chatting about liverpool,and finally the meals we had for breakfast and

d excellent value on this occasion), nice bar area, perfect location

modern ,immaculate bedroom,bathroom,and views

room finish was beautiful and the bar down stairs was fantastically set out very high

the football was on in the bar and th xbox was a hit with the children

good faciltys pool bar and restaurant and the staff

location was amazing and hotel bar was lovely to relax in

comfy beds , loved the separate bathroom & toilet ropewalks bar excellent breakfast good value for money all staff

bar was lovely

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

had dinner in the bar below (the best steak and guinness pie i have ever had wow

discount for breakfast in the bar next door was a lovely touch

staff were fantastic , bar underneath was great . great food. too room huge spotless

hotel & bar spotlessly clean room with a huge comfortable bed and quirky decor

fabric sofa in the bar was covered in dirty marks

also the bar area was nice a little pricey but alcohol is these days, had a tv with sports news mainly on it

bar prices good for a city centre, food both on the evening and breakfast first class

a little bit of music on the bar would not hurt.

great bar and sitting area and lovely pool

staff at bar were rude

decor when you first walked in was so lovely, nice bar with good selection of drinks

loud music from the bar downstairs

i don’t find the bar that engaging!

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

fab breakfast ,great cocktails in the bar .

great bar area

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini

nice bar and location was great

pizza in the bar was lovely and good value

location was ideal, the staff were very friendly, the outside bar on the second floor was great to sit in the sun with a pint

the reception staff, bar staff and all restaurant staff were excellent as always

the bar on the second floor has great views

i had a family room and the couch bed was very uncomfortable for the kids.

the bar / restaurant on the ground floor of the hotel was fab, very lively and a great variety of food

right on the doorstep of loads of bars and clubs so perfect location

couldnt work out how to connect the blue tooth to the sound bar - but the staff gave us a stand alone speaker which worked fine

the bar closed earlier than was supposed to

the bar in the hotel was excellent

nice and clean, lively bar and nice friendly helpful staff.

bar also has lovely food with a breakfast and pool tables

the bar kitchen was closed at 8:30 pm.

having a decent bar as well

bar is lovely and well priced

nice bar for an evening drink

resident bar closed at 12

welcoming, clean & friendly really chilled vibe in the bar area

locations had been the reason we chose the malmaison, very close to bars and restaurants and obviously the water front was a bonus

24/7 bar ud83dude03 and the friendly staff bar staff excellent ud83dude03

break friendly helpful staff good location for us great live music in the bar enjoyable

position is amazing. lovely in side n bar on till late

it's literally right next door to the cavern bar and steps from loads of live music venues, restaurants, shops and pubs

great location friendly staff and a great atmosphere in the bar at night we will be back

lovely atmosphere and live music in the cocktail bar with special offer cocktails

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

the bar was lively and again staff very friendly and helpful

having mini bar in room was a definite bonus

mini bar was free which felt like a really nice touch, loaded with beer and wine

good location, there are several restaurants, coffee shop, bar and convenience store nearby

the guys at the reception, the guys from the restaurant, waiters and bar were cordial and excellent in their service

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

good location for shopping and bars if you are a beatles fan alot of live music

the bar wasn't open ud83dude02

- the cocktail bar was advertised but wasn’t open while we were staying at the hotel

great bar downstairs

staff , lovely clean room ,lovely bar area and great snacks

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

there is a sports bar (harrison's) close by that serves a great bowl of 'scouse' for the full liverpool experience

the location was perfect no matter which way you turned there was a restaurant, bar and shops

ud83dudc4dud83dude0a also 24hr bar / restaurant and reception

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

the beds were comfy and the bar attached was great

bar was good with discount if you were a guest

good bar prices

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

great bar and would absolutely stay again

lovely bar and restaurant with delicious food

bar is relaxing

stunning hotel in the perfect location, excellent food and a great atmospheric bar area too.

location amazing furniture was uncomplicated and stylish . restaurant and bar gorgeous

small but had everything you need to work out away form home, the beds were comfortable and the bar is nice

the bar and dining room are stunning

the hotel has a huge bar / restaurant area and has a good selection of cocktails and beers, but there are cheaper

we did think the drinks in the bar was expensive!!

lovely hotel brilliant bar lounge good breakfast very near centre would recommend hotel

the facilities was good and hotel had a bar on the ground floor

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

we were an hour early for check in but as the room was ready we could check in but had to pay £10 for early check

very competitive bar prices for drinks, and a very calming, elegant, slow paced place to relax

is a traditional hotel with a bar and a comfortable sitting room

to be just a bed for the night while travelling to see rolling stones but ended up in the bar till late, had loads to eat for breakfast, really comfy bed (struggled to get out of it)

breakfast better than expected. very reasonable bar prices.

very relaxed hotel, bar with live football & pool table

location great bar next door couldn t fault the place and affordable would definitely

location right above a bar and bars all around and food places good nightlife in area

it s above a bar but don t let this put you off as we didn t hear any noise at all

next door to a bar so you can hear the music if you are in room 102 as the window is on the street side

a little noise from the bar but stops at 12pm

lovely relaxing bar area with very comfortable seating

friendly staff, lounge area in the bar was very comfortable, rooms were gleaming.

all positive. the bar was a little small.

and kind room was clean and tidy sheets and towels clean gorgeous big bath with very hot water bar area clean and staff lovely bed was comfy would definitely stay here

the bar was very cosy and inviting, ideal to share time with your friends

so i felt incredibly comfortable sitting in the hotel bar for a drink

we had drinks at bar which was fun

the bar and restaurant are really lovely

exceptional meal in piano bar and

bar served bottled lagers and various wines and spirits till late

didnt have bar and breakfast but as it was in centre of liverpool we could access breakfast close to hotel and

the cute little bar area was a nice touch too

staff very friendly and the room as well as the reception and bar area very clean

bar in the reception area with a variety of drinks staff very friendly and couldn't do enough for

the bar was very cute and reasonably priced

the staff are more than lovely and there is a great bar attached

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

the staff connected to the bar and rooms couldn't have been more helpful

easy to check in with staff in the bar below who were really friendly

bar attached, so homely, loved it

loved it staff are great clean rooms bar has great staff as well deffo 5 **

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

a little bit noisy at the beginning, but is is normal as it is an inn and my room was over the bar area, but at 11 there was no more noise left

would definitely use again great value for money in the bar too

front door coming and going have to walk in to the bar but not to bad

the longe bar is also very nice and all staff we came into contact with friendly

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

was fantastic, lovely big bed, excellent cocktails in bar and very friendly staff excellent value for

great location. fabulous staff ; wonderful bar !

hotel is really lovely, staff are pleasant,bar was lovely, liked the fact if you stay here you could still

friendly staff and a nice bar and restaurant

good bar

in office not too clear and had to wait at the bar until the staff member was free

reception area and bar lovely decor

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and fresh

to be a slight problem with midges(small flies) in the bar / restaurant which i noticed at night and in the morning during (+)staff were excellent, particularly friendly bar staff (-)the over priced drinks at the bar 9 for a pint of guinness is way over the top (+)quality hotel well worth the money great staff throughout special thanks to chris and john on the bar for making my stay so enjoyable (+)comfy bed and pillows excellent shower polite staff very helpful bar a bit pricey though (+)front desk and bar staff made the stay. the decor was thoughtful. the piano. (+)lovely staff, loved the bar and the cocktails! room clean and spacious. (+)and bar was very nice

most disappointing thing however was the wifi

everything was extra cost - parking/wifi/breakfast/swimming

great area, nice clean little gym

the pool and rooms were first

was great and everything is so close to the hotel and the train station is so close to and the bar in the hotel was cheap enough and room was clean and tidy and the bed was very

very nice room good bar staff vice breakfast with good staff

loved the bar areas, staff, and the busy holiday vibe in general

some rooms cold bar area was cold for a while.

had a good time good entertainment in the bar downstairs

bar staff are lovely

breakfast was lovely and the bar was relaxing and room service was great value for money

food in the bar let the hotel down

ginos restaurant bar is a 5 mins walk and panoramic 34 amazing place also 5 min walk 10 mins and your on water front

white room could ve been bigger, bar in centre doesn t help

the breakfast is amazing, staff are so friendly, relaxing bar area, hotel is central to everything

breakfast and bar was perfect food was excellent

location was fab and lovely big clean room and bar on the second floor was nice at night to sit and people

of staff, gave the best level of customer service, from the cleaning staff, check in staff and bar staff

the new lady bar manager was a delight to talk to

great location, staff where amazing. hotel bar staff were great and made you feel so welcome

spacious lounge bar and lovely room.

bar is beautiful and beds are comfy

amazing bar and restaurant area tastefully furnished creating a warming ambient environment in which to

the bar areas were very full and residents didn t seem to get priority which was a shame

no late bar and drinks via room service were cans,

in the bastion bar and restaurant bit steep for a family of 4 so we went elsewhere for food which was a shame but

the bar area was very christmassy

room size & facilities,rooftop terrace staff friendliness very interesting shankly memorabilia in bar and reception

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

staff were lovely as was room and bar lobby.

the reception and bar area were lovely

very welcoming and very helpful, especially dylan that worker on the bar he could not off been more helpful wonderful lad and great fun

great location, nice clean room. nice facilities. good bar and restaurant.

beautiful hotel from top to bottom. foyer and bar area was amazing.

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more of the

in 414 which was lovely staff are super friendly, big shout out to antonia who was working the bar - great service really looked after me

ummm i wish the bar was larger.

bar on site was decent for a late pint, and breakfast was good

clean, welcoming hotel, friendly staff at reception, bar and at breakfast

and beer my husband was told i couldn’t have a cocktail as they were short staffed at the bar , there were only half dozen people in the bar at the

only criticism, was the hotel bar wasn't manned late

good bar service nice staff

great atmosphere in the bar and a perfect location

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

loved the castaway bar & restaurant menu looked lovely, although we ate out elsewhere as pre planned

very comfortable, clean throughout the hotel and castaways bar next door

the bar was very handy and the girl working there was very obliging and working hard

lovely reception staff. enjoyed the bar and the restaurant.

1 barman on in castaways on a very busy night

no bar staff had to keep looking for bar staff every time we went to order a drink

staff were so helpful and polite, the bar was great and the bar man was super helpful when looking for a nice restaurant to eat at

there is a cafe on the ground floor and a restraunt and bar on the second with a small garden if the weather is nice and we found the restraunt staff very

the hotel bar is also really nice, and the drinks are reasonably priced

this began with the staff in the main reception the bar and the restaurant they all were very kind and helpful making my stay perfect

after unpacking i went down to the hotel bar and again the service was excellent

particularly - the staff in the main were great - we did not get lemon in our drinks from the bar and the waitress in the bar in the evening was not coming to the tables, but hovering at the

location , good facilities including a very yummy restaurant, bar and breakfast facilities, the room was super spacious and very clean , we throughly enjoyed our

lack of menu for bar meals.

bar and all the memorabilia was fabulous

the prices at the bar and in the restaurant were very reasonable

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

good: friendly staff ( although the young man behind the bar ignored me when i arrived )