we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

is ideal when we come to visit them, our rooms have always been spotless, lovely comfy beds, nice bar the staff are very

sophie in the bar /dining area needs a special mention, lovely girl

nice hotel bar with good food served from 12 to 8pm and very pleasant helpful staff

clean room warm and cosy decent size room good parking bar and restaurant

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

staff were exceptional, warm.and friendly welcome bar staff were excellent.

we were early so went through to the bar were we were seated and our prosecco was served to us at the table

the bar staff and restaurant staff were very helpful ud83dudc4d

comfortable bar area and friendly staff.

bar food and atmosphere staff friendliness food great, clean everywhere and great

was an excellent bar area with live entertainment which was a real bonus for our evening

good service from the staff in the bar & restaurant, very clean everywhere

the bar was great and a singer on

we returned late after a wedding reception elsewhere and they opened the bar again so we could wind down after

bags and a change of room to ground floor without being asked); i was shown the restaurant and bar area by the gentleman who had just washed the floor, for example, when he could easily have

location, good food, breakfast was excellent, nice bar with good choice of draught lager and beer, pleasant helpful staff throughout

have minded the bar staying open later, we only got back to the hotel late after a wedding and weren't able to get

receptionist staff were fantastic. bar staff wee fantastic all very welcoming

everything the rooms, staff, reception chefs bar staff all work so hard .

the bar and restaurant area is outstanding, modern, chic, huge tvs and importantly a great atmosphere

noisy bar area

only thing was the length of time we had to wait to order food the bar was very busy

bar area really good

very nice staff great nice spa and bar has happy hour 12 till 7

great room, bar service superb and lovely breakfast

lovely, proper hotel with a smashing bar and restaurant.

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

breakfast had plenty of choices and was enough to keep us going all day

staff were all very pleasant and lady on bar was very good as guests kept coming in until very late on night of frank turner event but she

bar prices

enjoyed my stay and so did our 4 yo son he loved it ,young bar lady

we had broken down on our way to the hotel, and the staff was so happy to help with drinks at the bar and made us very welcoming

special mention to the lovely front of house lady that helped me with keys, the lady on the bar & her wonderful daughter, the chef who walked my dad into the property& the head groundsman

nice warm homely bar area and restaurant and also a pool table to play on

bar area, very comfortable rooms, friendly staff

there is also a brilliant bar with a great selection of spirits, largers & soft drinks

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

easy to find. bar attached. not expensive

spa, room, restaurant, bar with fantastic hospitable staff...basically the whole experience!

from the warm welcome, spa, breakfast, bar area & most of all the staff

the staff could not help you anymore, from the bar staff to the spa staff

) we also dined in the pub bar as the hotel restaurant was full, the food was still amazing and the bar staff were also lovely

cocktails in the bar were brilliant

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

that easy to find a bar food menu, and had to wait for a breakfast menu to be brought to the table - both would be

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was the best we have ever had, highly recommended

restaurant and cosy bar downstairs

staff were very friendly , the food was lovely and young lady waiting on you and doing the bar was so lovely , the out side area was brillant well looked after and realy lovely with all the

has residents bar and lounge

live jazz music in the bar on the friday night

the staff are so welcoming, and the beer in the bar is beautiful

welcome from the receptionist, good service in the bar and restaurant (live music good but perhaps a tad too loud in the dining room), comfy beds

breakfast had good options healthy as well and nice apple juice, having the bar with lovely food options when we arrived later was

we ate in the brasserie bar and the food was great and well priced, same with the drinks selection

a bar food menu and a restaurant too, plus the food was excellent

nice bar food

restaurant and bar could do with updating and more variety on the food menu

location lovely gardens, bar food and lovely welcoming staff

peaceful hotel, high levels of cleanliness throughout, staff very friendly, lovely bar and food at restaurant

staff are all lovely and helpful. rooms immaculate garden and bar are too

location , the decor and the complete refurb of the restrauant and new bar , i stayed here bout a year ago , what a difference , this time i stayed in one of the lodges

the bar garden beautiful

bar and food options were minimal, there was a delayed delivery for alcohol, which dampened the

evening meals were great; we opted for the bar snacks which were very nice and reasonably priced

food at bar was lovely too bar the toastie

very slow filling breakfast bar up

taken the sauna away, drinks at the the bar were expensive

coming in for a drink i went to bar and explained that i'd been sitting outside, the lovely lady on sat afternoon said she wasnt

bar and restaurant excellent service

staff were nice an friendly an very helpful....greet location an good food an bar ..

clean comfortable all staff from reception to bar staff are very friendly and welcoming.

was nice and quite bar the noise from my rowdy family

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

location bar facilities breakfast friendly staff

lovation , room , breakfast and bar free parking

friendly staff , bar and reception area , cleanliness

bar was open till 2am ( not that we stayed up that late)

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

very friendly staff with a great bar area in the centre off chester

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was directly above the bar so could hear noise from the pub, but we were warned about

hotel and bar

bar area lovely comfy seating/relaxing area

ephen &

excellent stay bar staff reception staff excellent

the bar staff were fabulous

bar restaurant was really welcoming and relaxed

our expectaitions, large comfortable room, friendly staff, a traditional luxury in my opinion bar and dining area and a very good breakfast choice well cooked

a very clean spacious hotel with plenty of seating in the bar area. a lovely outdoor area

jack from behind the bar you are an asset to this place, actually all the staff could bo3t have been friendlier

on reception was quick to resolve the issue and kindly offered us complimentary drinks at the bar excellent customer service

bar is lovely with a great choice of drinks and wine

the only fault was the drinks in the bar were very expensive.

fabulous bedroom location to town lovely bar great breakfast

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

room great bar good didn't have any food there but was told it was excellent by other guests

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

the bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

the staff were friendly the hotel and bar very clean and the service excellent

areas such as restaurants & bar were mostly nice, few areas of decor need touching up as look a little scruffy

bar & restaurant staff absolutely lovely

staff , everyone was always smiling and ready to interact with guests, from the front desk to the bar and pool, wonderful staff

had dinner in the bar which was delicious and a good price and staff were very friendly, helpful and welcoming

swimming pool was lovely the bar and restaurant was also nice

such warm welcoming staff, lovely bar and restaurant

venue was brilliant, live band playing in the bar and lovely food

room, good public bar and friendly staff

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

of room, good access to the bar with a great selection of food and drinks

i arrived very close to the kitchen closing and the bar staff and kitchen still got me a great meal is a quieter section of the restaurant

the grill and bar were open, welcoming and the food was delicious, the chef went all out to accommodate special

the offers in the bar could have extended to hotel gests

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

good location just off the main road. happy hour bar prices @ £2.50 per pint

if it were not for that i properly would have been in the bar enjoyed

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

no pub grub, no bar food available apart from roast dinner.....

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

so lovely and welcoming, the bar had a lovely vibe at night and the breakfast was amazing

the bar was welcoming and again the decor and furniture felt

we chose the additional breakfast option both days; we rolled down about 9:30am to find the bar empty but for a wonderfully laid table just for us

cost of mini bar that is the only thing

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

exceeded our expectations the view was amazing also the staff on the desk at check in and in the bar where lovely polite and helpful

the staff were all great, lovely bar area and the secret garden is fab

staff were very helpful and happy bar staff

staff impeccable, from checkin/out to the bar staff

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

the location was great, very central. staff were super and very helpful. nice bar too.

rooms, period features ,the bar is very well stocked

room very spacious & well stocked from the tea tray, mini bar and toiletries

bar area very relaxing

a one off,but children shouldnt be around the bar area

the room was lovely with a mini bar and king size bed which was so comfy

good staff, clean, easy access, brilliant location, fantastic associated bar and

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom was lovely and the little touch of note left by reception was nice

clean tidy staff friendly, great location and fab bar area

hotel had a great bar and restaurant

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

lovely little bar area for relaxing in the evening

the bar downstairs was a lovely place to relax and the location was perfect for us

the first floor the music from the bar next door was very loud and went on until 3 in morning

slightly dissapointing bar service. had to wait ages for a drinks to be served.

plenty of room, there was only one thing that was wrong not enough seating in the bar area

breakfast, lunch in the bar were excellent, couldn't fault anything

hotel was ideally placed, great facilities from bar and restaurant to swimming pool and spa

sadly the bar didn't offer campari & soda or a negroni cocktail

its always a pleasure to stay here. great service every time. sam in the bar is a credit to you.

thought staff was helpful and breakfast was great and the spa was so good and relaxing went in to bar and watched football until we went for a meal in chester next time i will do couple of days

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

voucher for a free drink in bar fifteen was a bonus

the staff at the bar were so nice, friendly and welcoming

location, character room above a thriving lively bar that doesn't disturb the room

the toilets in the bar were a bit dirty

was also given a card to celebrate a 30th birthday with a free drink voucher from the bar downstairs

bar service was abysmal

we used that on the first night and the waitress was really friendly, the bar and restaurant was really clean

cocktails at the bar were amazingly made

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

excellent bar service and breakfast.

restaurant and bar were situated in a lovely spot and had good food and drinks

the bar and restaurant were a lovely place to relax and have a bite to eat

was hot plentiful and the service was 10/10 by mr davies sorry cannot remember his 1st name the bar area was lovely stylish spotless and fabulous service breakfasts was amazing great service by

all staff very attentive upon arriving, bar staff, restaurant and breakfast staff

the food and bar services were also excellent

staff excellent friendly great value for money bar bit expensive

the man at the bar and the lady on reception made me feel so welcome

food and outside bar area, ideal location

the lively bar was popular with non residents but no noise could be heard from the room

the property had a great bar, which was very popular

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

it was a bit noisy as we were above the bar but we were still able to sleep well.

the bar was open and friendly

had bar food and cocktails in the evening

comfy rooms and a good bar and lounge area. perfect location to see chester.

the ground floor reception and bar zones together with the large chill out spaces,feel just so comfortable and homely

excellent staff which made it, in particular keith behind the bar what a star! very nice gm also

a lovely clean, modern and very stylish hotel. bar food and breakfast were excellent.

the bar was lively with good food

no mini bar in the room lol 5 room service charge per trip

we ate in the bar side as dogs are not allowed in the restaurant, however the food was still excellent and the

the food and bar area was brilliant as the food was absolutely delicious

nice drink in the bar before going out

nothing really, shame the bar wasn’t open

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

no bar open

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

location sports bar ideal for hubby

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

this was a cosy place to stay the bar was spacious and the food was lovely

due to lack of staff, there wasn't enough staff on to cope with volume of customers which led to bar area being left full of dirty glasses for many hours and empty plates with food on left for the

the breakfast was served in the bar and was made to order and very good

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

good: friendly staff ( although the young man behind the bar ignored me when i arrived )

the prices at the bar and in the restaurant were very reasonable

great modern clean hotel. a nice bar and restaurant. spa was also nice too.

everything! staff , room , bar , overall just brilliant !

bit pricey for the bar but was expectant.

restaurant serves beautiful food and breakfast is fab

plenty of parking spaces located in the grounds

the bar staff were very smartly dressed and they helped with my husband's breakfast request straight

hotel with a great bar area

nice bar area and staff very friendly

was no wardrobe in the room there is no lift to bring cases up and down other than stairs the bar was good but the coke was

food in the bar was very nice

we had a meal in the sports bar which was nice , a good place for families to relax in the bar which had a pool table ,

also has a cocktail bar and sports bar making it 3 bars in total

loved the restaurant and bar on site

ww liked the x3 different places to drink , cocktail room , main bar and lounge then tye sports bar where the kids were loving the free table football

the bar staff were, thankfully, superb

property was in superb order, the bar area was kept to a very high standard as was my accommodation

we ate from the vegan bar menu and the food was exceptional

on departure i asked the young man at the bar if i should place the room key into the check out box

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

just great value dated but i love dated and absolutely functional bar and gardens superbly kept

great bar with wonderful staff and a selection of local beers to try alongside more generic brands

the bar staff member was helpful in providing all necessary details

total restoration in the room and the choice of drinks in the bar and atmosphere

the rooms were extremely clean and the bar of a night was so much nicer than a normal b&b.

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

in the hotel there is a bar area and they also have a restaurant

a nice bar area too

location, clean beautiful restaurant and bar area

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

bar open till 1am

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

clean, beds incredibly comfortable, friendly staff, bar and restaurant very reasonably priced, convenient location, free car park

bar of an evening to have last drink before bed

nice restaurant and bar with very reasonable prices

the bar is a little expensive

we had a sandwich and coffee whilst we waited for our room, in the bar area, all good

the bar stayed open till midnight for an after the show drink

loved the lively bar afterwards & food available until late

the bar feels expensive. would have used it more if we felt the drinks were priced better.

very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

bar staff very genial

just a small thing the lighting in the bar in the evening, it was very bright.

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

the staff were friendly and helpful and the bar area was very comfortable

lovely room with a great view, nice bar area. really good breakfast

i would have liked a more private lounge bar area

i had a bar snack in the evening and a good pint of guiness

only stayed 2 nights

staff were friendly and courteous in both the bar and restaurant

80 charged to my credit card in case of bar sales

we arrived at the hotel our room wasnt ready so we were asked to sit in the bar area and complimentary drink was given

bar is very overpriced

i had a really lovely time sitting outside the hotel bar enjoying the sunshine with a drink, looking out to the waterfront

the room was fantastic, facilities great, bar staff great

not enough staff working on the bar after the concert finished.

bar was affordable

although we did not use the bar this time round we enjoyed it on our first visit

very clean great staff good bar good parking.

was fantastic, great breakfast, lovely bar area

perfect evening, a couple of drinks at the hotel bar and a comfortable and pleasant room for the night

breakfast, bar food and surroundings

the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so

everything, decor, toilets were black which i loved mini bar was marshall amps

the 24 hour bar was a massive hit

the decor is fab staff are so friendly the bar was great

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

bar staff amazing, food was delicious, breakfast and lunchtime menu

love every element of the beaches the staff on arivel the rooms house keeping staff the spa the bar staff the breakfast staff in particular sue the breakfast service manager the location

of the staff were a team player from housekeeping to reception and breakfast room restaurant and bar areas staff were helpful and jolly making sure we were enjoying our

not a defined bar drinks area inside big enough for more than a handful of people

the food in the bar , and the swimming pool and the sea views and the breakfast and room

the bar is basic but adequate for casual meet ups

close to centre. clean and comfortable. bar open until 3am. ud83eudd23ud83dudc4d

although we didn't use it there is a restaurant and bar and breakfast

perfect location,& love the fact there is seating outside & inside. also a bar on site.

bed was comfortable and the staff were very accommodating the bar area was nice and they had live football on there too

great location, second stay for us, great breakfast lovely bar and drinks

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

great location lovely rooms and bar with excellent staff

lobby area nice comfortable bar food fab and staff very

reasonably priced drinks at the bar and good breakfast

beautiful building, staff all very friendly, nice bar and very clean rooms.

the bar was very busy and some of the customers quite rude

when entering the room, we was given free room upgrade with balloons and free drink at the bar due to my partners birthday

all the staff from reception to the bar were polite courteous and helpful and also a special mention to val breakfast manager,who was

thought bar prices were very expensive

mini bar wasn t complimentary, for the price of the room i expected it to be.

bar open until 3am and had music on etc

thing i would say is that the prices in the mini bar in the room was very dear like 3 pounds for a can of coke or something so didn't have any but

friendly staff, easy check in, nice bar and pleasant music on the saturday night.

toilets in the bar area were not brilliant

the centre of town good size comfortable rooms great value food and bar if you want it and top

bar and restaurant provide good service, and staff were extremely helpful and friendly

great price for city centre basic but very clean and tidy hotel also breakfast extra but v good

breakfast had ample choices and staff very friendly

they also do all you can eat breakfast on site & a

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

super clean, friendly staff, bar area good

the bar the shower the bed

bar and night security

and the rooftop bar is excellent

the rooftop bar gives great views of the city both by day and night

location was perfect roof top bar lovely rooms

hotel was beautiful inside and out, the room was furnished with amazing taste, the rooftop bar was an amazing feature

the rooftop bar was fantastic to sit and look at the view

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

we liked having the mini bar option a very reasonably

no bar or cafe.

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

it’s was fantastic spotless and a mini bar full of stuff

bar prices reasonable

lots of restaurants and bar located near the hotel in walking distance

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

were quality, bar was open late to have a few beers on the way in from a night out

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

the bar was cosy and chilled

d excellent value on this occasion), nice bar area, perfect location

clean, comfortable, rooms are beautiful- the showers are amazing, the food and drink in the bar was amazing g and the staff are so polite and friendly and helpful

good faciltys pool bar and restaurant and the staff

lovely hotel in a fantastic location. great bar and restaurant and value for money.

location was amazing and hotel bar was lovely to relax in

comfy beds , loved the separate bathroom & toilet ropewalks bar excellent breakfast good value for money all staff

you as xbox and pool table in the reception but this was also not there when i arrived and the bar and restaurants were closed and not offering this service

location, view, reception helpfull. the large bar to social distance. off street parking

fabric sofa in the bar was covered in dirty marks

great bar and sitting area and lovely pool

a little bit of music on the bar would not hurt.

bar prices good for a city centre, food both on the evening and breakfast first class

very relaxed hotel, bar with live football & pool table

breakfast better than expected. very reasonable bar prices.

decorated in the style of the house's age ,fun can be had with the lounges pool table, tvs and bar ,ouside decking through the french doors

very competitive bar prices for drinks, and a very calming, elegant, slow paced place to relax

is a traditional hotel with a bar and a comfortable sitting room

great location, lovely staff and really accommodating, great bar next door serving good food.

location was perfect in central liverpool with bars and restaurants a short walk away

discount for breakfast in the bar next door was a lovely touch

staff were fantastic , bar underneath was great . great food. too room huge spotless

pub, great bar staff (julie is an absolute gem)

bar not open at all during stay

loud music from the bar downstairs

decor when you first walked in was so lovely, nice bar with good selection of drinks

staff at bar were rude

and clean, the restaurant and food was lovely, our room was spotless and the bed was comfy, the bar was great

nice bar and location was great

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

you had to go through the bar to get to the lift for the rooms

a number of very fair priced items in the mini bar my wife had a canned cocktail that was only 2 ideal while getting ready

view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini