around the property, the amazing spa with all the wellness experiences, i did as much as i could

heritage and modernist design, stunning dining in a unique tequila bottle collection setting, a gym set in the

the spaces are immense the spa and the restaurant, specially ix’im are extraordinary, the casitas are

very nice, the pool spa quiet

spa, pool spa, villa plunge pool with hammock

the hotel has two pools and a restaurant open the all day, and a nice bar during night

breakfast service really two slow, 30-40 minutes every morning to get a pair of eggs

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

the location is just our=tside of mmerida. the breakfast was good.

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

at 0630am

the staff were amazing and attentive, the breakfast perfect

breakfast was great and there were lots of options for the free breakfast included in the room rate

we enjoyed cocktails and dinner and our own private plunge pool in the suite

make sure to spend some time wandering around the hacienda and relax by the pool - it's all part of the experience

good bar restaurant clean room comfy beds great bathroom.

welcoming bar with great prices

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

comfortable bed, great location, great bar and friendly staff.

nice bar and restaurant

the onsen/warm pool is absolutely lovely

the pool looked good but we didn't have time to try it out

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

also be aware the pool area doesn't get much sun

was nice to have a swimming pool, and it was super close to the bus station

we loved the pool and sun deck area

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

beautiful gardens, very nice pool and lounge chairs

great rooms. lovely garden and pool area. staff very helpful and efficient.

loved the pool

it is bright, cool, and the restaurant, bar and pool are lovely

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the bar tender ir very amicable creative

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

bar none

there were brilliant personal touches, such as the arrival drinks, the tequila/mezcal bar and homemade food, and neil and sara made every effort to give us great local tips

-we would have liked a fridge in the room to keep our water cool even though we could go to the bar and collect a cold bottle, it soon warmed up

small little details like the complimentary tequila bar by the pool, the amazing breakfasts

and yes: the complimentary tequila/mescal bar is a real thing

outside bar

a bit loud at night as people party at the pool and bar into the late hours

lovely pool and bar area

of the restaurant staff, the bar did not open on time most days

room was clean, spacious, and very comfortable, the pool was simply lovely, the bar and bar maid was

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

the location is great, rooms are very comfortable, restaurant and bar are convenient

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

a complimentary drink and canapé early every evening brings everyone together in the bar

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

location, cleanliness,wifi,cable tv and on site restaurant

pool needed better filtration.

the wifi connection in the room i stayed in

it is so close to the city centre and it has free parking which was great.

th room service) -

great design, soothing space, super pool area

very good breakfast and bar with a large selection and reasonable

sential in merida), a broad range of options for breakfast, an in-house bar for the guests, excellent environmental controls - this is the best buy in merida

julio prepared a few cocktails for me at the bar which were great

did not order from the bar because we could not find the bartender

the restaurant bar was in the courtyard and has a retractable roof

shame the bar isn't open all day so if you want something by the pool you need to go out of the hotel

did wish the bar had longer hours, as we would have stopped for a drink before heading out for supper

hotel's bar offers excellent breakfast and margaritas

the old men at the bar were our

bar on site

in the structure there s a bar restaurant with a local offer both for price and food

wifi was very slow. toilet didn't flush.

the wifi signal is

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

great location, wifi works well, hot showers

plus the hotel itself had a great bar and breakfast options

beautiful oasis around a central pool with a stocked bar and delicious restaurant on site

ran out of coffee capsules for the rooms :( fortunately, there was always good coffee at the bar

the bar is not well stocked.

the hours for the restaurant and bar were unclear to us, it seemed to never be open (perhaps a seasonal issue)

also, i loved that the self-serve coffee and beverage bar is available 24x7 (breakfast starts at 8, but i am always ready for coffee before that

the breakfast was delicious -- fresh fruit every day and a wonderful hot breakfast option

loved the pool

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

breakfast was awesome, definetly recommend at least 2 nights there to enjoy visiting merida and

the rooms all face the central courtyard which is a bar and music was playing loudly until almost midnight and kept us awake

hotel is nice, have a beautifull lobby, rooms are confortable and bar is good for a meeting.

the patio bar and restaurant area is beautiful with lovely views over the high hedges

ors are old and not

room service was nice when i had to stay in my room

grab bar in the shower would be a nice addition to the room

there is very little to dislike but a small bar for guests would be a good addition.

bar not available in the evening

great location, charming hotel, lovely bar / restaurant area and kind staff

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

recently refurbished in historic style by the grandson of the original owners, who sets a high bar for welcoming guests to this place of comfort

service in the bar/bistro

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

the bar drinks were not good at all, breakfast very basic

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

there were no bar in the hotel neither by the pool

lovely pool, small bar and evening snack items, safe, nice breakfast

the area wasn’t very nice. no restaurant as such. no bar at all ,only a vending machine.

breakfast is decent.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

the hotel has a decent swimming pool.

pool is open 10am - 10pm

the location was central, they have swimming pool and the staff are friendly and helpful.

located, the atmosphere around the pool area was phenomenal for a couple in love

there's plenty of good places to eat nearby and a bar across the street, on the corner, that has live music

can get drinks and food delivered poolside

very well located in the old town, with some great bars and restaurants nearby

rear of the building has weaker wifi and some bar music reaches from calle 62

a bar fridge in the room would be a nice addition

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

the restaurant bar was also great and very attentive and friendly staff and tasty good value food and drinks

it has a bar and restaurant attached with lovely staff and good food

there is an independent restaurant/ bar attached which is quite good

there was also welcome drinks, and you get 2 free cokes and a kit-kat bar for free

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with fruits and daily different fresh juice

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

the pool area is nothing like the photo, needs a clean and the water is ice cold

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

room felt a bit stuffy and you could hear music from a downstairs bar until quite late at night

the breakfast was poor and served in a rather dull bar area attached to the hotel.

cluded) needs improvement noisy bar wall to wall with the hotel until late hours of the night

pool is pretty cold in november

breakfast was delicious . the hotel staff went out of their way to make our stay pleasant.

when the restaurant and the bar ill be ready it's going to be awesome!

the pool is warm and very clean and they have a small pool bar which we didnt get to experience (because we came during the lowest tourist season)

and filling breakfast, daily housekeeping, clean facilities, the self-service tea and coffee bar in the hallway, spacious room, comfortable bed, excellent location in the city center close to

did not have a restaurant on property. they did have a bar by the pool which opened at 200 pm.

wonderful pool area with the new el nido pool bar (2pm to 7pm)

is a hostel/ bar right next door, and on one of our three days

the only thing i would mention is the loud music from the bar next door, which kept on playing music well after midnight

breakfast and bar was a little limited

no bar or restaurant although there are

also there is a bar or restaurant next door that plays loud music

saturday night, there was music from a nearby bar until late

restored hacienda with those cool arched walkways and a bar open to the gardens and pool

noise from bar next door

we really enjoyed using the pool and the attentive bar service

the bar staff mixes excellent margaritas and reception staff is very helpful and charming