the pool was not clean. the tiles joints were dirty.

hugo on the bar took excellent care of us

excellent room service

comfortable hotel, clean. room service was good and staff were courteous.

and the swimming pool outside, they make warm which it very nice

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

not enough parking on weekend

wishing the pool had been heated

breakfast is good. cost needs review

bar area is quite nice, and the barman was very friendly

location was excellent. excellent breakfast. will definitely book this hotel again

despite breakfast for volley event was ready, they did not offer to other clients despite egg bar people was

very good wifi too

the wifi was not stable

parking

off-street parking is included

the big and convenient car parking is located just opposite the entrance to the hotel

very limited options for included breakfast.

the stay included breakfast (though it wasn't mentioned in the reservation)

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and (get this

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even

parking lot is natural soil and gets muddy in rainy days

secure parking nearby

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

definitely need to improve the wifi and the television, out of the five days only one day the television worked

excelente location and breakfast

location parking

maybe breakfast service earlier for early risers

breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the

the breakfast could have been improved by more variety.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

the pool has a great view as the terrace bar

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

beautiful campus with a huge garden and a pool

very good parking. friendly staff. nice room. good privacy.

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

waffles should be included as part of breakfast ud83eudd5e

the breakfast was not good. the staff was rude. no air conditioner

breakfast was perfect way to start the day, and the location was perfect

the breakfast is exceptional, with the exception of the

the breakfast was included, we thought it was only a continental, but it had more options

that they did not have a restaurant in the hotel. i usually like to get room service.

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

secure parking

architecture, style, swiming pool, bar and excellent staff

breakfast available

no coffee, neither wifi although they say it's available. the towels were not changed.

staff was excellent, location great, roof top bar had the best view and margaritas ever

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

noisy bar opposite

pet friendly

safe & secure parking is attached to the hacienda

the parking lot is small

parking is a few blocks away

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking,

the breakfast delicious and the service excellent

breakfast was really good, even if it is just eggs made in four or five different ways

wifi could be better.

i like the pool

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the little kids park and the open outdoor space.

also like the parking

the front desk staff not to helpful the room service bad

coffee in room is terrible ... and the pool area is freezing

outside at the gas station because they don't allow to park your own car, they only have valet parking and i

the gym has great equipment for a hotel gym, david at the bar was excellent

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place

the free parking is nearby and quite big

the gym was quite well equipped and had nice views of the mountains

breakfast and the evening time to spend on bar counter

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

kudos to the valet parking guys

the pool was a little bit dirty and there weren't enough seating options around it

the facilities are great, i liked the bar for drinks at night and the restaurant for breakfast is good

-bed is comfortable -wifi is good -guest that came here mostly families or business peoples, the type that

easy and secure parking and a large comfortable room with good wifi

parking is on natural soil and got muddy after the rain that day

spa is bad