property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

great staff. good size rooms. lovely garden and free ample parking.

free and secure parking available

very good parking. friendly staff. nice room. good privacy.

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the pool is relatively small

architecture, style, swiming pool, bar and excellent staff

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

pool setting was lovely but water cold

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

staff was excellent, location great, roof top bar had the best view and margaritas ever

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

the pool is too small, probably just for decoration

swimming pool next to the room. too noisy

they picked up our laundry at the laundry center down the street for us because they were going to close before we

i like the pool

the breakfast could have been improved by more variety.

breakfast was ok

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

very nice historic building, early check in possible, spacious room

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

they have a small but very complete fitness room

the stay included breakfast (though it wasn't mentioned in the reservation)

they let us check-in early and check-out late with no charge. nice pool.

the pool

the room was very clean, and pool area was nice. it could use a hot tub

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

i requested to change rooms and i got a nice view to the pool and partial golf court

the breakfast was delicious excellent very good the location is perfect

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

the breakfast was the same every day.

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

there was access to the gym facilities and the pool facilities

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

pool was unusable

the gym

pool is not heated

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

breakfast is very complete and the staff is just amazing

there’s not a kids area

lovely heated pool

concierge, valet and breakfast staff were exceptional

we enjoyed the breakfast and canapés in club access

room service food is average

the staff is kind and the valet parking is very handy

the gym was quite well equipped and had nice views of the mountains

the pool is awesome and the gym is very complete

breakfast and the evening time to spend on bar counter

buffet, fitness center, friendly staffs, quit comfort

hotel is not a pool hotel

hugo on the bar took excellent care of us

the pool was not clean. the tiles joints were dirty.

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

parking available good bed and very clean

is great, secure parking

let us do an early check in with no trouble at all, room was clean, comfy, everything felt new

very near) to the rooms

parking is inside the facility and you can only access to it with the room key so it's pretty safe

if you have netflix account the wifi is slow but good enough to watch movies and series

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

the wifi didn't work for most of my second night there

lking distance from the noisy centre), quite and clean. free and safe parking

good location

amazing breakfast, very helpful and friendly staff (carlos especially and mariana the manager), clean and

we also took advantage of the nice spa and the cafe, which had good food

the location and breakfast was fabulous

it’s a breakfast & lunch place

the spa services were fantastic