very romantic except for the blaring music from the bar on the rooftop

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the pool is too small, probably just for decoration

i like the swimming pool and the relaxing of the room.

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

the picture of the pool is deceiving . it's maybe 5 feet wide.

the heated pool was enjoyable

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the pool was not crowded and although not large, was fine for swimming a few lengths

architecture, style, swiming pool, bar and excellent staff

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

great design around the hotel, pool, rooms

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the breakfast could have been improved by more variety.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

breakfast was ok

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

parking was supposedly included but its actually a reasonable 100mx per 24hr

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the stay included breakfast (though it wasn't mentioned in the reservation)

they have a small but very complete fitness room

breakfast should be better

staff was always happy to help us and the inclused breakfast was delicious

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

they have a gym in the second floor how makes a lot of noise. things can change for good.

the breakfast was delicious excellent very good the location is perfect

they let us check-in early and check-out late with no charge. nice pool.

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

i requested to change rooms and i got a nice view to the pool and partial golf court

relaxing pool area and friendly reception staff

and there wasn’t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and the city

there was access to the gym facilities and the pool facilities

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

pool was unusable

the gym

pool is not heated

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

the pool was not clean. the tiles joints were dirty.

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

and the swimming pool outside, they make warm which it very nice

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

facility was excellent, friendly staff and fitness studio

the pool is awesome and the gym is very complete

bar is another thing

room service food is average

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

only hits the pool area until early afternoon, plan accordingly

we also enjoyed the pool area and several of the restaurants

concierge, valet and breakfast staff were exceptional

lovely heated pool

great breakfast, nice heated pool, comfy bed, located right beside a bus station that allowed us to

breakfast is very complete and the staff is just amazing

parking available good bed and very clean

is great, secure parking

let us do an early check in with no trouble at all, room was clean, comfy, everything felt new

very near) to the rooms

parking is inside the facility and you can only access to it with the room key so it's pretty safe

if you have netflix account the wifi is slow but good enough to watch movies and series

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

the wifi didn't work for most of my second night there

lking distance from the noisy centre), quite and clean. free and safe parking

good location

amazing breakfast, very helpful and friendly staff (carlos especially and mariana the manager), clean and

we also took advantage of the nice spa and the cafe, which had good food

the location and breakfast was fabulous

it’s a breakfast & lunch place

the spa services were fantastic