architecture, style, swiming pool, bar and excellent staff

great location. modern interior. secure parking on site.

central location, stylishly furnished , very friendly staff especially at the parking garage.

brand new clean pet friendly

available safe parking inside the property

waffles should be included as part of breakfast ud83eudd5e

breakfast is excellent, but almost entirely mexican

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the breakfast was included, we thought it was only a continental, but it had more options

pretty room, comfortable bed, breakfast was great

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

staff was excellent, location great, roof top bar had the best view and margaritas ever

room was humid and had no real windows. wifi was shaky

the pool has a great view as the terrace bar

very good parking. friendly staff. nice room. good privacy.

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

there is ample parking onsite

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the breakfast and the service was great too

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast could have been improved by more variety.

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

the picture of the pool is deceiving . it's maybe 5 feet wide.

the wifi was not good

swimming pool next to the room. too noisy

just the breakfast

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking,

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

bad wifi

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the parking lot is small

parking is a few blocks away

pet friendly

safe & secure parking is attached to the hacienda

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

very limited options for included breakfast.

the stay included breakfast (though it wasn't mentioned in the reservation)

nice parking area, right outside your room

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

room service was also on

they have a small but very complete fitness room

check in, room service nunca respondio

only parking

there was access to the gym facilities and the pool facilities

gym too old and tiny , not chance for early check in

there was access to the gym facilities and the pool facilities

pool was not cleaned, breakfast could be better with natural juices and fresh fruit, rather than

located to the right of the front desk have a unique location, next to the golf course and easy access to the

the balcony and the pool

the gym please, mclean it and make upgrades

wifi and parking are extra, and quite expensive with terrible speed, no self parking it takes over

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

they have a gym in the second floor how makes a lot of noise. things can change for good.

the breakfast was the same every day.

extremely warm rooms, very limited breakfast options. an ok option

breakfast was ok

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the pool is nice and very comfortable big rooms if you get the

swimming pool was too small

pool was unusable

had to call every time you want towel for the pool

breakfast was good.

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to

breakfast is ok, but could be better.

-accommodated me on my early check in

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

the daily breakfast included was delicious, also

breakfast at the restaurant was very good

the parking is free

parking

2) there was no room service

enter and exit to the parking is a ramp it makes it a little dangerous to come in and out because there s nothing

hugo on the bar took excellent care of us

the pool was not clean. the tiles joints were dirty.

comfortable hotel, clean. room service was good and staff were courteous.

hotel is not a pool hotel

free wifi

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

the gym was quite well equipped and had nice views of the mountains

we had an extra charge for kids breakfast

room service was terrible

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

is a great location, the restaurants and bar are good

we also enjoyed the pool area and several of the restaurants

concierge, valet and breakfast staff were exceptional

great buffet nice pool and playground for kids very good location

room was very loud to the street in-between of the parking area

let us do an early check in with no trouble at all, room was clean, comfy, everything felt new

wifi was weak and often didn't work that well

very friendly staff parking in front of the room restaurant

really good property overall. we loved the swimming pool in particular.

place is nice, they have a pool, restaurant and location is only 15 minutes walk from the hotel,rooms are big

breakfast available

on site secure parking is available

the wifi is patchy.

good location (walking distance from the noisy centre), quite and clean. free and safe parking

if you have netflix account the wifi is slow but good enough to watch movies and series

the wifi was awful.

the front desk staff not to helpful the room service bad

the pool is cold

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

keycards had to be reactivated every day, hard and old mattresses, poor wifi signal, outdated tv, bar closes

outside at the gas station because they don't allow to park your own car, they only have valet parking and i

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.