the pool was not clean. the tiles joints were dirty.

comfortable hotel, clean. room service was good and staff were courteous.

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

hugo on the bar took excellent care of us

and the swimming pool outside, they make warm which it very nice

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the stay included breakfast (though it wasn't mentioned in the reservation)

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast could have been improved by more variety.

breakfast was ok

very nice historic building, early check in possible, spacious room

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

there is ample parking onsite

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

very good parking. friendly staff. nice room. good privacy.

the pool has a great view as the terrace bar

great staff. good size rooms. lovely garden and free ample parking.

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

pool setting was lovely but water cold

the pool and attention

architecture, style, swiming pool, bar and excellent staff

the pool was not crowded and although not large, was fine for swimming a few lengths

great design around the hotel, pool, rooms

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

very romantic except for the blaring music from the bar on the rooftop

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

amazing spa - try the massages, worth it

the pool is too small, probably just for decoration

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

the picture of the pool is deceiving . it's maybe 5 feet wide.

swimming pool next to the room. too noisy

en when it was difficult to communicate in english for them), good

parking included at an

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

room, free breakfast, hot water, free wifi, friendly and kind staff

pool was not open

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the free parking is nearby and quite big

breakfast and the evening time to spend on bar counter

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the little kids park and the open outdoor space.

the swimming pool is also grim, and doesn t look at all appealing in person

the little kids park and the open outdoor space.

coffee in room is terrible ... and the pool area is freezing

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared to the other hotels in puebla this one

great buffet nice pool and playground for kids very good location

the bed and pillows were super comfy. the breakfast buffet was very good. good value for money.

the gym was very nice and the breakfast was good.

pool, restaurant, lobby, bar, staff