us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

cosy bar restaurant attached

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

this time i used the laundry facilities, which are very convenient

no tv in the room. not so much dishes in the kitchen.

it was cozy and very comfortable and it was nice there was a kitchen.

kitchens although well equipped, could use more kitchen utilities

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

the hotel has a bar but i haven t seen it opened

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

there was no bar open due to covid

free parking and plenty of food choice in shopping

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

pool could have been a little bit bigger as it got full during hot and sunny august.

sebastion at the snack bar /bar was attentive and pleasant

breakfast - a really good range- fresh fruit, ham, cheese, bread, cereal, croissants, cooked eggs ,

i waited for the swimming pool to be larger.

rooftop pool was a lovely place to relax and chill

room was spacious, quiet and super clean, common areas such as the pool, breakfast area and roof bar were nice and the staff was super helpful and friendly

used the laundry as well, they helped me with it and made it super easy

energetic place, vibrant and full of positive vibes, there are organised events in the swimming pool area and a there is a beautiful terrace where you can enjoy a drink

the hotel facilities are pretty cool and a good option if you wanna hang out by the pool or just have a drink at the bar in the evening

location, breakfast, friendly staff, and the additional offering such as the pool bar, nice play area everywhere, dining area

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to bed

at night the bar is very popular so it can be quite lively - which i liked but some people might find a bit

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

wifi connection was not reliable.

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

biggest problem is they don't tell you that it works like bar and restaurant

nice bar and restaurant

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

wifi was poor

interesting decor and layout in the bar and restaurant

the room is big with simple kitchen and supplies

and comfortable the room service from the nearby restaurant was nice and convenient very close to gran via, templo de

not see pool or gym but i might have missed it and i'm sure the staff would have directed me to

basic kitchen

nice hotel in a nice area. great value for money. verygood breakfast. polite staff

had a room with bunk beds for the kids

we did not have breakfast...too expensive. staff was extremely helpful.

no of the kids wanted to sleep up there because it felt claustrophobic

it was in the middle of major attractions, they welcomed my dog and my kids.

kids enjoyed the bunker bed.

paid extra expecting some form of spa access because we were extremely tired, and it didn t even need to be private

location - excellent lovely room with terrace and spa

staff was so helpful assisting us with an early check in after a long overnight flight

part of the city, with easy access to transport, restaurants, entertainment etc, and their tapis bar is excellent

kids loved the muffins for

i wish there was a toaster in the kitchen

like lidl; - modern and very functional rooms; - cherry on top: amazing roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

nice staff, nice facilities, big room, comfortable beds and very nice pool on the roof (six or seven floor)

small pool

the pool from the top floor is a plus (i did not have time to stay at the pool, just went to see it)

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service neither for just a coffee no working mini bar in the room and no water in the mini bar

was unable to log in to wifi

the bar area was also comfortable and all the staff were friendly and helpful

size room, cupboards and shelves, good air-con, wifi ok

wifi required to sign-in via a web interface