ould upgrade to cisco instead)

the gym equipment was not working, only 1 exercise machine

gym was pretty poor

room has it's own spa bath

prior notification, the room service had been cancelled for 4 days

no pool and not family friendly. was forced to book. will probably never book here again.

no pool or breakfast.

ask for room facing away from quay, as the bar facing east-side of hotel have loud live music

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

wifi didn't work and the room was very small for the price.

was able to get an early check in which really helped out as i needed a place to work from for the day

of parking, the room was with a kitchen and living room

laundry faculties included in the suite and they supply soap

fully functional kitchen including utilities which was nice especially if you are traveling with kids

large room with kitchen, helpful staff

we ended up eating in the casino

wonderfully accommodating staff and tons of free parking. incredibly clean room and lobby.

has big casino ,2 restaurants,and starbucks coffee

nice hotel room. clean quiet, parking garage, casino resort.

the room was big,good breakfast, very helpful staff.

that said, if i wanted a good gym goodlife was downstairs

hot tub and pool area is great as well

we couldn’t say enough about nathan or the hotel, an excellent place to stay and the breakfast room was delightful

i also appreciated the attention to detail in regards to the suite which included a kitchen

i loved that we had a kitchen in our room

they allowed for early check in both on arrival and after cruise

the company let’s you down by not being clear about the airport shuttle service only being offered too the airport not from

were (16) of us and they supply a free shuttle to the cruise port

great staff that tried to accomodatte our early check in request

location staff and a shuttle to pacific place.

room smelled like a pool, it was that clean and smelled fresh

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

large room with a good kitchen and comfy bed.

close to the hwy pool and hot tub and gym !!

needed an early check in, but could not be guarenteed

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

gym couldve been open before 7,no hottub.

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

they provide complimentary bikes and water. the spa is very good.

everything and the laundry facilities were a good bonusgreat setup

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

it really added to the magic of the weekend for my kids and i

the kitchen was well stocked

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the kitchen and washing/drying machines

the pool, spa and gym were lovely and well fitted out

told when i checked in that they were short staffed so there would be no room service which is fine but the room should have been properly stocked with essentials to

nd of chilly in the winter though) and the rooms are separated from main living area which

nice location. spacious and very clean rooms. nice outdoor pool and hot tub.

wifi wasnt very good

the gym is quite small and old.

room service was very poor, if we didnot ask nobody come to clean the room

we got in earlier 10 am, the staff accommodated us - early check in

room service food was overpriced for the quality

i think i was charged for the wifi. not free.

beds are amazing, kids under 12 eat free.that was a major help in the mornings

all but one of the washing machines in the laundry were out of order.

area and the floor around the swimming pool was ice cold

the only thing i didn't like was the construction for gold's gym --noise ---i guess temporary

cleanliness excellent beds great pool buffet breakfast excellent

the gym and pool area were great

gym & pool we’re great and size of rooms were terrific

hotel has incredible amenities, including a sauna, pool, gym and hot tub

room had 2 double beds which were a bit small for 2 adults and 2 kids.

the double beds are too narrow for a couple to sleep in or for two small kids.

kids had great fun in the indoor swimming pool

they didn t have microwave in property according to the room service person.

and friendly staff, very comfortable room with amazing view, good gym and pool, excellent location

i asked for late check out so i could take a few meetings and housekeeping banged on the door repeatedly for 3

the interaction the staff had with all members of the family including the kids

loved my friendly chat ordering room service

lpful for us foreigners) and to describe that there was a gym

we did like the bar and the it s coxcktails

very expensive room service options

near metro, breakfast included, early check in, friendly and helpful. wifi works.

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

the whole spa experience was amazing! definetly, would go again!

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

great atmosphere in the bar for evening drinks

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

breakfast are also very

the gorgeous pool and hottub and views from there

amazing breakfast!

entrance was confusing, more vegetarian options for room service

free wifi

staff were so kind and welcoming i had room service and max was so polite as all the staff were but he was exceptional

he went above and beyond for us to make us comfortable and have our transportation set u and a late check out

the room was excellent and room service food was very good. staff is nice and helpful.

breakfast was really great, kids loved it

they have lovely room service

that said, my kids absolutely loved it and and we had a lot of fun there

the set up of the rooms was perfect with all the kitchen amenities

location, clean, good for family with teenager kids-separate room, full kitchen

location, clean, good for family with teenager kids-separate room, full kitchen

room service was quick and delicious

loved the amazing city views and also the spa bath

pool is a bar, can't swim afternoon weekends

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

wifi kept disconnecting and i would have to reconnect

location was excellent. it was very clean. good restaurants. nice pool and gym.

suite with a kitchen area

breakfast food was good, kitchen and wait staff nice.

pool was great for older kids, there is not a real

good service.they let us do late check out at no extra cost. very delicious breakfast

small fridge in room & wifi were good. having an umbrella in room.

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be able to top it up and use it on the

lifts take forever to arrive. gym way to hot

kitchenette well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re

no amenities for the price paid. no gym

with the bar and restaurant, (alittle over priced but had a good selection) in the north tower (+) the live music in bar one is excellent (+)modern, fantastic feel to it. great bar & restaurant too. (+)the staff were so friendly especially chloe and pauline in bar one and julia in restaurant (-)comfortable seating in the bar area (-)bar in the lobby wasn't that great of experience with the price you pay

the location of the hotel was also excellent and the breakfast buffet was very good

i fortunately had a print out of my booking showing it was for 4(my kids husband and myself)

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

comfy beds. lovely staff. great eggs benedict for breakfast.

room service was incredibly fast

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited cloths clean

excellent wifi, helpful friendly people. would thoroughly recommend.

brown in the bar made us feel like royalty and went above and beyond every time we saw him

the single room i booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full