i like the free parking and the rooms were nice.

location, free parking, attached casino, free coffee

free safe parking

we didn't have breakfast

room with a view. nice gym.

the laundry facilities were a godsend but oddly were attached to the gym

the price includes a delicious breakfast

advertised shuttle service to canada place. but they don?t tell you it is only one way!

it was clean and loves the self laundry on site

were (16) of us and they supply a free shuttle to the cruise port

pool was closed due to covid

breakfast was a disappointment

i also appreciated the attention to detail in regards to the suite which included a kitchen

the kids loved the swimming pool it's open until 11pmud83dude0a

breakfast is good

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

we loved that complimentary laundry room

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

really useful guest laundry available free of charge which was great at that

sauna, gym, and hot tub were just perfect

rooms are spacious and amazing with a kitchen and many utensils

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

excellent kitchen facilities with high quality fittings and crockery

has washer and dryer and well equipped kitchen

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

we had a room with an awesome view :) pretty good wifi

the springs were huge and made the bed awful for our kids to sleep on

excellent position. great amenities like sauna and pool

great gym too

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly charging us for car park ( we didn’t have a car)

room service was efficient

ds eat free

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter learned nothing from covid

beds are amazing, kids under 12 eat free.that was a major help in the mornings

lack of room service

furnishings, the pool all excellent

in-room wifi was incredibly slow until i called up and inquired about it

there is a smallish bar but no live music or ambiance; no little store ; the gym was just ok

ability to connect with someone for early check in

bed is comfy, wifi

we did like the bar and the it s coxcktails

wifi excellent

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out is fabulous

nice breakfast - with good choices

staff was amazing and very helpful and the gym, room , and lounge were well appointed and

hotel has incredible amenities, including a sauna, pool, gym and hot tub

bar fridge in room

location was great. early check in. great staff

room, staff and location was excellent! pool and hot tub were great for the family!

has pool and gym

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

drinks in bar - very expensive, but very nice vibe with piano player

looked at spa prices and breakfast prices and decided to go else where

that the staff upgraded my room, brought me chocolate covered strawberries, champaign glasses and room service

wifi worked well

the staff also offered a late check out the next day when we had a late flight- great

our family with kids had good time staying for 3 nights

moreover, the wifi disconnects several times

needed more towels no breakfast bed less than comfortable no laundry facility available in the

location, nice staff and nice, clean rooms and the kids enjoyed the pool

gym was perfect and the kids loved the pool and hot tub

gym has probably the most equipment i've seen in any hotel i've stayed in

and friendly staff, very comfortable room with amazing view, good gym and pool, excellent location

the pool/spa was a bit dirty and not very well lit

good service.they let us do late check out at no extra cost. very delicious breakfast

ol, gym) as works continue

my kids went to the receptionist and informed about the rat

in restaurant was poor no one came to ask how the meal was value was pricey breakfast room service was slow and all food was all serum wrapped and not removed the oatmeal was pricey and

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

location, clean, good for family with teenager kids-separate room, full kitchen

pool was great, room was spacious and service was excellent

loved the access to a kitchen as well as great bar /restaurant on the premise

lobby is gorgeous, pool is nice

perfect location, great family hotel, ev charging,

wifi was good, pool and gym were great

it would be great if the pool was heated

views, spa and pool

very good spa/gym

- top level service - room service - amenities

staff, allowed early check in, washing machine and large shared kitchen

early check in friendly helpful staff

noisy bar across the road open till 2am on weekends.

equipped kitchen in the penthouse meant could save on meals

kitchen and laundry facilities on offer were excellent

walk indoors to the pool/gym, maybe add some overhead coverage for those who like the gym outdoor entrance option

great breakfast in the club room with polite attentive staff

thought for some reason breakfast was included with my staff

wifi often didn t work. no loungers, just chairs in the pool area.

ol, gym, etc

we literally had a small apartment…bed/bath, kitchen, dining, living room

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a wide screen tv with all the usual cable channels available

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

kitchenette well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re

lifts take forever to arrive. gym way to hot

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited cloths clean

wifi outside the bedroom was not very good

kitchen, the size of the studio, the parking connected to the hotel

excellent location to downtown, spacious rooms, facilities for own laundry

the single room i booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full

wanted to have adjoining bedrooms with the kids we were one floor apart

location was excellent. it was very clean. good restaurants. nice pool and gym.

pool is a bar, can't swim afternoon weekends

beautiful room service breakfast and awesome

all staff were great. very friendly. very competent. really good room service. spotless room.

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

indoor pool was occupied by kids and they were very noisy

the pool/hot tub could use a refresh

kids enjoyed the pool and hot tub

the kitchenette.

ver on and took too long to warm up to make it worthwhile hanging around)

the facilities offered a spacious room, with a comfortable bed, as well as a gym with a hot tub and sauna

location. on site brewery. spa - jacuzzi

dining and bar downstairs was quality with a view and outstanding service

no facilities at the hotel like a pool or hot tub.

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

the kitchen put 'everything' on the side so both kids

flew in for a hockey game after a holiday and location was great was able to get an early check in and bed was very

pool and room size exceeded expectations. also late check out options were excellent.

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had just returned from a 3 week self drive and were

swimming pool was warm, clean just fabulous.

free laundry was amazing, room was huge,

the wifi would cut in and out sometimes.

great to have a separate living area and well equipped kitchen

we booked the hotel for 4 nights and they cleaned only 1 of our bedrooms after calling the room service and front desk multiple times

english bay with very easy access to buses all over the city, views of the bay, $15 discount in bar when you 'go green' for a 3 nights stay and don't have your sheets and towels changed,

can’t cook in the kitchen since there is no proper exhaust

expected an oven or small bench top oven and some more supplies in the kitchen

clean room. they had coin laundry on premises.

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location great access to

staff is incredible - always happy to help, wonderful with kids, patient and kind

hot tub was out of order, and half the gym equipment was also out of order

spa bath jets are on the bottom only creating a lot of splashing which can get messy

the bed was comfy, we got extra pillow. the laundry is very stiff

, had to ask room service for more towels

no laundry bag - i usually out my dirty clothes in

clean and comfy. good wifi

everything specially the pool my kids love them.

hotel water slides (not a water park), this was the most fun and thrilling we ve experienced

shuttle bus ignored us at international pu lip zone twice so had to move to domestic pickup

room service is poor , no supply like bottle water etc, facilities looks old and not clean for long

little noisy at night with the bar close by, but other than that i have no complaints

pool would be nice

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

enjoyed breakfast delivered by room service.

room service was incredible, the view was magnificent and the hotel itself was very modern and