the pool is not open in the morning.

the kitchen is great with the cutest smallest dishwasher i have ever seen

breakfast was excellent. convenient location, right off the freeway.

plus, the breakfast was amazing

admit all in all very nice spacious and easy access no major noise cooking was great with the kitchen tvs good

i appreciated the covered parking as well

good location for our needs. free parking.

it was very clean inside and smelled good . parking close to room also convenient.

plenty of available, free parking

i was ge4ready for my wedding and was able to pay small amount for extra late check out

i had no wifi the whole time i stayed there.

the building has good layout so the pool, the gym and the breakfast area can be easily accessed

not available, bed was extremely uncomfortable, very noisy, kids above jumping on bed and or running around

is our 2nd time staying at the same location , me and my husband love it, free breakfast was excellent, people

great breakfast selections. free parking and nice price point.

laundry facility was clean and convenient

i wanted room service to be done on the second day of my stay and get fresh clean towels it was said that we

on site laundry, gym, and pool

also no room service was offered during our stay, we had no way to get rid of trash or get rid of old

free parking, free wifi. lobby renovated. near highway.

very good breakfast buffet, helpful staff and nice indoor pool/hot tub & gym

first of all our hot breakfast was not available social hour not available daily room service not available

no wonder the wifi didn't work in their room

i did like the access to the pool and gym. how close it is to foods near you.

were not told about every other day room service, had to ask for fresh

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running

was comfortable, spacious room big screen tv with smart apps pool and spa was clean and right

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running

wifi was a hassle and was never able to log on even after reaching the front desk

i was needing a hot food snack bar or restaurant.

free wifi is very sloooooow

the staff were friendly and extremely helpful. they let us early check in and late check out.

the staff were friendly and extremely helpful. they let us early check in and late check out.

pool. eats restaurant. friendly staff. late check out with genius booking

wait for checking in and room availability; wifi did not work for our iphones and computer

service, room, parking, pool, great place to rest and relax after having to put our pet to sleep

weight room is nice for a gym

staff in the bar were extremely rude and unprofessional

i had to leave too early for any breakfast

also, nothing about breakfast was mentioned at the time of checking in and we missed out

stayed here because the property had a pool and is very close to south coast plaza

jacuzzi, pool bar and restaurant were great

room cleanliness and layout of room. liked the bar too.

we showed up early for check in but sat at the bar and enjoyed a drink until our room was ready

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

no shuttle service now either

my kids love it

you had to walk outside of hotel to get into pool. was a little crowded due to summer weather.

room service was great

welcome , always with a friendly smile, room was lovely, room service best i ve ever eaten, pool furniture

pool & jacuzzi which we did not use but certainly good plus to have, huge rooms lots of space for kids to

was awesome, staff in kitchen very friendly, pool was excellent, the kids said it was there best hotel ever

clean spacious, ample parking and free wifi! breakfast was good for continental breakfast

pastries, fruit, cereal, toast, bagels, english muffins, juice , tea and coffee) parking and wifi made for an

pool could of used a dirty hamper bin or something lots of used towels just laying around

gym facilities were great and clean as was the pool

gym facilities were great and clean as was the pool

breakfast stopped too early especially during weekdays and most times our kids missed it :)

the chefs were awesome and the service was good in the kitchen, valet was on point thank you for that

was a 500 person party the whole time we were there , they were drinking and partying and kids were uninvited

also, restaurant and bar not open due to covid

not playing (i enjoy kids having fun) for hours

r this location and hotel they should have a good breakfast with pancakes and waffles for kids)the bathroom

i was disappointed because i was heavily downgraded my room due to my pet

although the hotel is pet friendly i expected the room to smell better

travel parking is easy breakfast is easy the gym access is 24 seven

it was great since i could walk from airport their and shuttle is every 30 minutes

walked to el torito for takeout since no room service

blah breakfast, 2 adults, 2 kids $68

everything to make our stay comfortable and pleasant, from the desk clerks to the restaurant and bar servers

they have a nice menu for room service and a a nice pizza bar and restaurant

around the corner from the south coast plaza mall with all the eating places , a nice bar on site and good

nothing was replenished for two days room service took long

wifi was slow

poor selection for breakfast menu for room service.

no wifi and poor customer service

they have pool, and is so close forme my parents

they had parking

the room i was in wasn't close enough to wifi router.

unheated jacuzzi and pool.

the beds were very comfortable and room service was awesome!

very nice accommodations. the property was very beautiful and the pool was amazing.

my room reservation was for 2 adults and 2 kids

i boked, i saw airport shuttle was included

allowing kids without parents in rooms, that screamed until security was called in a2 10;30,,also they said

hotel under construction. hard to get to pool and fitness center.

i did not have breakfast

gym was nice and staff were extremely friendly and helpful

you should provide free continental breakfast.

on-time availability of airport shuttle; courteous, professional shuttle driver

comfortable beds, full kitchenette and good balcony views.

however, this time i was told although the hotel was 'pet friendly' upon check in i was charge $150

breakfast, close to the convention center, nice and helpful staff, great fitness room

it was a good experience the kids had a great time.

plus the pool