staff, superb rooms and brilliant rooftop pool bar

loved the hotel, the daily room service and the pool it was a great place to stay!

paid wifi was kind of a huge bummer

if you are with younger kids is not comfortable at all

and i had two tired kids who had been traveling all day

hotel charged a mandatory $21 fee for wifi and amentities

-fast delivery room service

position in beverly hills, nice sized room, comfortable bed, good wifi even in the bedroom and a pleasant check

does not offer in house dining facilities and does not have a restaurant or room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never

the rooftop pool is lovely although a little cramped

not enough staff around the pool

i hang up and waited about 30 min, then i called back again , they said they informed the room service, waited

they make you pay wifi from your 3rd device ( meaning 2 phones and you have to pay a wifi fee if you need to

before go to gym i drink coffee every morning, i called the receptionist to see if there was any coffee makers

many thanks to edward at the pool, who made the stay extra special

gym just makes you want to workout

pre check in, check in, spa, sunday buffet and pool.

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

the gym is nicely equipped and we could stay active on our holiday

the bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the

i like the early check in.

wifi was not working.

the heaters by pool were perfect for enjoying a cappuccino & fresh juice in the morning

room service food was amazing

the room service was 999 stars.

room service was the slowest of any hotel we have ever been to

pool could be a little bit bigger

the swimming pool is ridicolois even the spa area

the well appointed gym and the delicious cocktails at the bar

super location to walk everywhere in beverly hills - great linens - great pool - great smell

the rooftop pool is spectacular

the bar staff were attentive and good humored and were a joy to spend time with

directly under the gym i was woken by someone on the running machine at 0630 which ws no fun when i d been

room, comfortable generous bed, lovely mini bar with the most amazing bathroom with tv in mirror and beautiful

style decor... very hollywood chic loved the spa and wet rooms

slow wifi, no water bottles in room. breakfast was meh, dining room older, chairs uncomfortable.

kids are welcome sure but that s about it

facilities (gym & pool)

they still have water in the gym, and the towels are fresh

the room service is super fast

room service prices are ridiculous; high prices, plus service charge, plus delivery fee = $61 for a

gym

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

finally, they will charge you extra where you can utilize only for food and not to use for laundry or other

laundry was drying in public space overnight

pool area clean and tidy

very clean, good facilities (pool, gym, bar) and convenient location for beverly hills and the surrounding

very clean, good facilities (pool, gym, bar) and convenient location for beverly hills and the surrounding

i paid 170 plus 45 for parking and room service was a rip off

on site italian restaurant is very cool with fab food and a bar if you only want a cocktail at the

i had my two kids (age 15 and 11) and myself and had trouble with the three suitcases in the room it was very

room was way smaller then the presented it to be and we had no wifi

great restaurant in the hotel, wifi and a nice terrace area.

the wifi was unstable

the $7 fee for room service. every time you ordered room service there was a $7 delivery fee.

gym/spa and pool first class bed & pillows outstanding - room excellent

late check out at midday

not for family and kids.

the electric fireplace on the outside sitting area did not work, it was disconnected

wifi was very unreliable which was quite annoying as we ended up going over our data packs

staff: valet, reception & front desk, housekeeping -clean and spacious rooms -24/7 room service -amenities: free

the pool is small, if you're visiting in summer or a warmer month with the sole focus on swimming all

we charged the phones in the little kitchenette

room, friendly and helpful staff (especially the valets), room service food was

great staff, superb breakfast, fantastic service, even offered rolls royce drive to rodeo drive shopping and

menus at the belvedere, the lobby bar and rooftop garden offer excellent choices and well executed

lounge bar had live music and was quite lively and popular too

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy

i love the banana stuffed french toasts in the room service menu

aside from the lobby and decent room service -not much

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided

stunning lobby, pool and bar area

gym and pool

room was small and breakfast was not included.

limited options for food onsite, pool or brunch side menus are very typical and ordinary.

room service is the best!

staff in the pool

was only there for 2 days and the day i wanted to spend time at the pool, i felt it was unnecessarily closed

room service was fast, food hot and delicious

check in and hotel valet and bell hops were fantastic. the room service and dinner was great.

was variable but too costly, the bar area only opened until 10pm which isn't late enough when on vacation, the

happy hour in the bar overlooking the downtown sunset very enjoyable

spa was not what i expected

was no spa on premise which i thought i saw advertised online

the city's view and the breakfast

i didnt have breakfast there.

as an ihg member we had free access to wifi

was broken carpet was wet wifi did not even work area was not good a lot of homeless people and sketchy people

beds, friendly staff, great valet service (esp nelson), morning coffee and tea, quick room

room service food is not the best, but with plenty of options a few steps away outside as well as a

reserve the larger room (the last i had was almost equally priced but with a small balcony and a fireplace

had the room with the fireplace and it was so nice and comfortable

was in the perfect location, easy check in and check out, free breakfast, quiet and spacious

has beautiful interiors, our had a fireplace and it was really comfy after the long trip

pool was a bit small and it'd be nice to have some 'adult hours' without kids

the rooftop bar and swimming pool are so cool especially with

location, and big rooms which have a kitchen in them so you don t need to eat out all the time

and the sofa where my kids sleep on, was very not comfortable for them

wish the pool bar was open a little later

hotel, beautiful room which was immaculate, stunning bar in entrance with live music

new property quiet location yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding

the location a little bit far from everything and the pool was not useful

the room service closes at 23:00 hrs limited options.

breakfast expensive for what it was

we ordered one, it took 45 minutes to arrive, possibly from a local supermarket rather than the kitchen

wifi does not work properly in the rooms ( end of corridor) - small bathrooms - not enough light in

best for couples ( not so much for kids)

the friendliness of staff. the rooftop bar and pool.

we had a memorable time and highly recommend staying at the petit ermitage

resturant was small and basically room service served there

only 3 devices could be connected to the wifi.

pool and rooftop friendly staff early check in free coffee

didn't realize that i could turn off the motion-sensing lights in the bathroom and kitchen so getting up for a

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

especially at the cafe and coffee bar were great

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

i asked to be on the back side and was given a room with minimal natural light facing the gym

pool, although it was a little chilly at the time

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

we had a drink at the rooftop bar and enjoyed the wonderful view and service

breakfasts, pool, comfortable bed, good a/c, room service food & ice; perfect location for our la

room service additional charge is very high

breakfast is good and the gym is nice

wifi was a joke, and in this day and age its not appreciated

understaff ! impossible to get a coffee in the lobby no room service empty minibar

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (ardor)--their milk bread and

love the pool and it s view, the breakfast is excellent, staff is friendly and very helpful

great lobby bar especially on weekend

room service options limited

room service got every order correct -- no mistakes at all

loved the pool and the restaurants and gift shop

could hear kids jumping around on floor above us

the spa and pool and the comfort of the loungers and room

property is beautiful and immaculate

location is amazing and kitchen 24 next door. close to everything

gym opened at 8am

wifi required a new password every day.

kitchen 24 experience was horrible

location-for event we were playing at the rainbow bar & grill's backyard bash just up the street

good kitchen, laundry machines and a fridge, which is very convenient for tourists

there was a full kitchen and laundry facilities

supplies in the kitchen that were far too expensive

the wifi was very slow

we stayed in a suite, comes with full kitchen and laundry

nice pool and food

breakfast - incredibly croissants - and great prompt room service

room service was quick and easy

legendary hotel with a lot of musical history, it has all the amenities you could ask for (pools, gym, bars,

grounds were lovely, staff were very helpful, room service was really nice and the restaurant really good

no wifi

excited about the coffee bar and design of the pali melrose

mini bar is expensive (especially the water) so stock up on drinks and snacks before

to request a iron & ironing board, which is more of a pet-peeve of mine

and the rudeness of the staff took care of it my offering a complimentary bottle from the mini bar in the room

free wifi, mobile phone charger connector and microwave are provided

the employe was not understanding and the only compensation they could offer was 1 hour late check out, which

free wifi was adequate for browsing

wifi was very unstable and wasn t able to be used.

the wifi was a little funny about needing to log in to it each day and was slightly difficult to

we stayed 5 nights and cleaning the room was under request also no room service past 4 pm

breakfast was fabulous with a large selection

a beautifully appointed bar area with a good selection of drinks

the pool was very nice.

friendly staff and very very very good food from room service

good free wifi and tv

the pool was also nice

we were informed at check in that the kitchen was closed for renovation and the breakfast service was unavailable

thought we were getting free wifi, bottle of water in room and an evening drink and then find out we were

artery for driving and and there is much to see , do and eat within walking : shopping, yoga, gym

very family oriented, kids couldn t use the pool when we checked in at 4pm on sunday, it s 21s only

the pool couldn't be used by kids at certain times - this info should have been made available at booking

the pool could not be used by the kids past 1 pm

room was amazing a suite with a separate lounge ,kitchen and a little office, great shower and space for toiletries

the gym is small, there is no spa no sauna or steam room and no place to work in the lounge

gym, not cleaning every day.

has laundry machines and vending machines which are very convenient

wifi was excellent

clean, hotel staff are great, and the pool is a plus!

size room and separate space for the kids with a huge sofa bed

the location the breakfast but was expensive the pool the valet modern room

room lovely bed, pool and fitness room excellent right by the metro station

there were a lot of amenities - like several restaurants in the hotel, a roof top pool and a supermarket

the bed. the wifi. the black out for the room. the large space. quiet a/c

visiting family in culver city, clean, good staff, nice restaurant and rooftop bar, well equipped gym

the wifi was very hard to connect -they have 4 options and i had to try each over and over until one

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

the wifi almost can do nothing, too slow. there is bad smell in the room.

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

the balcony and smoking rooms available

place smelled like urine walking in and for a non smoking smelled a lot like cigarettes

night stay and during the day we left but when we came back from the day there was little to no room service

room is very big, clean. friendly staff. convenient to all locations. free parking

stairs were unexpected with no elevator and the parking was pretty bad because of the chinese restaurant attached

the pali hotel is also pet friendly with a skilled valet staff

restaurant and bar is fabulous

great location, good design, comfortable bed, wifi, everything was new and well thought of.

restaurant was closed the whole time and no room service.

room service breakfast was very good

comfortable bed, darling garden, unique decor, morning breakfast, great front desk staff.

the wifi logs you off every 10 minutes so you have to keep logging back in

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

tv, single bed only, no air condition, no elevator, no breakfast, wifi is intermittently stop

breakfast was continental but with a really great eye on the choices

there were sparse utensils in the kitchen but a sign that the front desk could supply more

also love free parking albeit spaces are tight

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

the free parking was very convenient

perfectly clean , modern , patio, price, free parking in fantastic location

the refrigerator and kitchen facilities were fantastic

kitchen area in our two rooms

also, there really isn't a gym other than the few dumbells on the rooftop

the hotel does not have continental breakfast and gym.

i enjoyed the boutique feel, beautifully decorated and the kitchen as an added touch of comfort.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

close to public transport, laundry mat and food supermarket.

no swimming pool and many homeless people near by.

only only downfall was that there isn't a restaurant on site or room service

no food options no pool, pretty plain jane for the price

small pool

the hotel serves a very fine breakfast and eating at a table by the pool is lovely

staff was very helpful. had good amenities like laundry for guests. good breakfast.

service, clean room and bathroom, delicious breakfast, great location

they allowed a late check out when i requested additional time to shower after completing the la marathon

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

the wifi could be better

fireplace

the pool area and service are always good

drinks at the bar are outrageously expensive and made me resentful.

breakfast included didn t have at least eggs included

breakfast is served between 6am and 9am continental style cereal, yogurt, oatmeal, and large

the breakfast choices weren t great.

its clean, there's a pool, within walking distance of a ross, burger king, starbucks, ralph's, in and out, and

wifi is avalable, but you should log in every time you closed your browser

the wifi was patchey in areas

the pool area is so calm and relaxed it makes you never want to leave the hotel

1/2hrs as our rooms weren t ready until 5:15pm- not ok when arriving from a long flight with 6 kids

beautiful pool area, friendly

poolside burgers, anyone

no free wifi

from the car park to our room service coffee deliverer

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check

swanky, early hollywood-styled cabana balcony room overlooking the pool and cafe, was just what a visiting film

room service/kitchen staff are friendly & courteous

the wifi connection was terrible from inside the room

people that work there were super nice and helpful - didnt have to pay for extra wifi and also showed me

wifi is very weak, and didn't meet my requirements for work - this is something that could be

you have to paid for wifi.... internet should be for free

didn't like the fact that there's no free wifi for guests

the pool is great with the recent heatwave

everything: clean room, great pool, very friendly workers, they have downstairs laundry, free parking, microwave

the wifi was not good at all. it kept getting cut off. the doors made loud noise when shutting.

the free private parking garage was great

location is good fast wifi speed free parking

nice little kitchen area

i couldn't get on the wifi easily and the was no chair to sit on the balcony

were super sad that the pool was closed and we didn t really see many workers around so just felt like an

even though the pool wasn t open during my stay, everything else more than made up for it, and i m already

very nice kitchen area