the temperature of the pool is perfect

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking,

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

breakfast was incredible- they looked after our child so well.

it could be better the breakfast

parking is a few blocks away

pet friendly

the parking lot is small

safe & secure parking is attached to the hacienda

pool was unusable

have been cleaned a bit more and no plates or kitchen utensils available to go with the mini

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the laundry service ruined my white pants & 2 days later, the staff has no clue how to resolve it

swimming pool was too small

wifi worked very limited.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

very romantic except for the blaring music from the bar on the rooftop

really bad wifi

staff was excellent, location great, roof top bar had the best view and margaritas ever

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

very nice historic building, early check in possible, spacious room

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

architecture, style, swiming pool, bar and excellent staff

the pool is relatively small

the pool and attention

pool setting was lovely but water cold

the pool was not crowded and although not large, was fine for swimming a few lengths

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the breakfast was included, we thought it was only a continental, but it had more options

waffles should be included as part of breakfast ud83eudd5e

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

breakfast is excellent, but almost entirely mexican

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

bad wifi

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

staff was always happy to help us and the inclused breakfast was delicious

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

decent breakfast

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

parking and green areas

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

there is ample parking onsite

the pool has a great view as the terrace bar

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

i requested to change rooms and i got a nice view to the pool and partial golf court

gym

located to the right of the front desk have a unique location, next to the golf course and easy access to the

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

the room was very clean, and pool area was nice. it could use a hot tub

only parking

check in, room service nunca respondio

they have a small but very complete fitness room

room service was also on

-accommodated me on my early check in

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

breakfast was good.

breakfast and attitude of staff at the restaurant

there was access to the gym facilities and the pool facilities

gym too old and tiny , not chance for early check in

there was access to the gym facilities and the pool facilities

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

very limited options for included breakfast.

nice parking area, right outside your room

the stay included breakfast (though it wasn't mentioned in the reservation)

2) there was no room service

parking

enter and exit to the parking is a ramp it makes it a little dangerous to come in and out because there s nothing

the parking is free

pool was wasn't clean and cold

no wifi, unavailability to have 2 sets of keys fir a room

excellent staff, nice pool.

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it

breakfast at the restaurant was very good

the daily breakfast included was delicious, also

bad wifi, some bugs in my bed (spiders)

the wifi signal was poor, only works on the lobby and the pool area

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...)

the pool water was not

very close to central atlixco, free parking

wifi

lovely heated pool

free parking is very convientient and pool is a nice size and very kid friendly

they stayed for a while at the bar and then went to a master suite

in aprticular the staff at the bar are so kind and so friendly

the pool was small and the water cold

room service food is average

bar is another thing

the pool is awesome and the gym is very complete

room service was terrible

very friendly staff parking in front of the room restaurant

has parking and a pool

the parking is in front (or very near) to the rooms

place is nice, they have a pool, restaurant and location is only 15 minutes walk from the hotel,rooms are big

parking seems insufficient

safe parking

didn't have screen on the windows, the pool is small

no wifi signal in the room itself

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

the spa was warm and the shared grass/courtyard area was beautifully kept and even decorated for the

pool and beautiful view all around .

there is no restaurant or little kitchen

pool is cute

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the wifi was awful.

the wifi is patchy.

the wifi didn't work for most of my second night there

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

if you have netflix account the wifi is slow but good enough to watch movies and series

stable wifi (40mb down, 30mb up, <10 ping) + big room with sufficient furniture and a big desk with a

i had difficulties trying to connect wifi the first day

the attached restaurant served a good breakfast (included)

wifi was very slow and could not download video files

it also has a spa and a restaurant with are very good

the location and breakfast was fabulous

there is a cafe next to the hotel, part of our stay included breakfast there and food was top notch, we actually

the wifi cost

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

and the swimming pool outside, they make warm which it very nice

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

free wifi

happy they have parking and the attendant is the best

is not a hotel, it is an airbnb: no reception, wifi is not working well, the space looks like as if they hadn

space in bedroom, bathroom, and living room, high ceilings, excellent service, smart tvs, free parking, coffee

good wifi

we didn't like the room service because the meal did not match the description of the menu.