the temperature of the pool is perfect

facility provided parking at no charge

they picked up our laundry at the laundry center down the street for us because they were going to close before we

amazing spa - try the massages, worth it

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast could have been improved by more variety.

breakfast was ok

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

pool setting was lovely but water cold

the pool is relatively small

the pool and attention

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

parking was supposedly included but its actually a reasonable 100mx per 24hr

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

the pool is nice and very comfortable big rooms if you get the

had to call every time you want towel for the pool

they were quick to assist us at the lovely heated outdoor pool with meals and drinks even though we were the only guests at the pool area

the gym

pool is not heated

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

breakfast should be better

they have a gym in the second floor how makes a lot of noise. things can change for good.

breakfast was ok

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

and there wasn’t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and the city

location was good. our room had a golf course view, which was very nice.

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

pool was not cleaned, breakfast could be better with natural juices and fresh fruit, rather than

they have a small but very complete fitness room

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

there was access to the gym facilities and the pool facilities

the stay included breakfast (though it wasn't mentioned in the reservation)

breakfast is very complete and the staff is just amazing

there’s not a kids area

lovely heated pool

concierge, valet and breakfast staff were exceptional

we enjoyed the breakfast and canapés in club access

room service food is average

the staff is kind and the valet parking is very handy

the gym was quite well equipped and had nice views of the mountains

the pool is awesome and the gym is very complete

breakfast and the evening time to spend on bar counter

very near) to the rooms

is great, secure parking

in outside the gate of the place, parking a bit tricky, restroom fake wood was swallow due to water

has parking and a pool

beds are comfortable, there is a pool and kids area

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

hotel and grounds, nice swimming pool

hugo on the bar took excellent care of us

buffet, fitness center, friendly staffs, quit comfort

facility was excellent, friendly staff and fitness studio

if you have netflix account the wifi is slow but good enough to watch movies and series

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

the wifi didn't work for most of my second night there

lking distance from the noisy centre), quite and clean. free and safe parking

good location

amazing breakfast, very helpful and friendly staff (carlos especially and mariana the manager), clean and

we also took advantage of the nice spa and the cafe, which had good food

the location and breakfast was fabulous

it’s a breakfast & lunch place

the spa services were fantastic

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

didn't have screen on the windows, the pool is small

the small pool could have used a little heat

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

safe parking

happy they have parking and the attendant is the best

space in bedroom, bathroom, and living room, high ceilings, excellent service, smart tvs, free parking, coffee shop at entrance, quiet and comfortable

good wifi

is not a hotel, it is an airbnb: no reception, wifi is not working well, the space looks like as if they hadn't changed the linens and the