swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier

probably the beds a little hard for my liking, i wished they had bar open 24/7

loved the parking situation

free parking was especially a bonus

very nice pool and the entire staff was amazingly friendly and polite

book their spa day i got a facial spa

room service and cleaning was done with care and the staff was amazing

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

wifi is great and the beds are very comfortable

the spa was excellent

from the bathrooms, to the pool area, to the tv

say that they are pet friendly, but that statement depends on how you define it

only ten rooms with peacocks in the garden a small but nice and clean pool

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

location, friendly staff, rate , parking , secure

great breakfast and the hotel is great for kids

breakfast is continental

water in a jacusy and a pool was cold

dirty pool, no hangers in the room.

the pool was clean and you could smell the chlorine so it proves they take the cleaning seriously

new pool area and the two restaurants we were there for two nights and we never left the hotel as all

the pool, the second room and the service.

pool area is beautiful and service is quick and attentive

the new pool was warmer then the original one

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

there is no restaurant or little kitchen

pool is cute

pool and beautiful view all around .

beautiful little houses, very modern with heated pool.

were few small issues that added up at the end, like no pans for the kitchen, no gas to cook with, the door of

love the decoration and the concept of the pool in the middle

a group of couples began enjoying themselves in the communal pool at 8 am with much noise and woke me up

the pool was rather cold to use

whilst the pool area was small we didn't have any problem with it being too busy

wifi connectivity was very bad, nearly non existent in the rooms

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

didn't have screen on the windows, the pool is small

staff, great food and great outdoor pool area for relaxing and meeting people

workers were promptly when needed for room service

last, the bar , the restaurant do not open all the time

outdoor pool was clean and warm in a lovely setting

loved the room, we had jacuzzi room with view of pool

the swimming pool looks nice but on friday night it was dirty

very close to central atlixco, free parking

the room was a decent size in the pool area was nice to hang out in.

the wifi signal was poor, only works on the lobby and the pool area

bad wifi, some bugs in my bed (spiders)

pool was wasn't clean and cold

no wifi, unavailability to have 2 sets of keys fir a room

excellent staff, nice pool.

pool was unusable

i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (

other good things: electric curtains, good wifi, ample tv channels (nearly all spanish), coffee machine, ironing

the laundry service ruined my white pants & 2 days later, the staff has no clue how to resolve it

wifi not reliable

the breakfast was the same every day.

breakfast should be better

decent breakfast

staff was always happy to help us and the inclused breakfast was delicious

extremely warm rooms, very limited breakfast options. an ok option

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

could do better on the breakfast (although tasty, there was not much choice)

just the breakfast

the heated pool was enjoyable

amazing spa - try the massages, worth it

pet friendly

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the breakfast could have been improved by more variety.

the breakfast and the service was great too

we really enjoyed the simple, but delicious breakfast set for us each morning

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

no coffee, neither wifi although they say it's available. the towels were not changed.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

wifi worked very limited.

the breakfast was included, we thought it was only a continental, but it had more options

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

pretty room, comfortable bed, breakfast was great

waffles should be included as part of breakfast ud83eudd5e

the breakfast is exceptional, with the exception of the

- great staff, couldn t do more to help, the heated pool (great for a morning dip), the location and it was

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

central location, stylishly furnished , very friendly staff especially at the parking garage.

the pool and attention

great location. modern interior. secure parking on site.

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the pool has a great view as the terrace bar

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

parking and green areas

the balcony and the pool

located to the right of the front desk have a unique location, next to the golf course and easy access to the

the room was very clean, and pool area was nice. it could use a hot tub

spa is no longer functional

relaxing pool area and friendly reception staff

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

only parking

room service was also on

check in, room service nunca respondio

they have a small but very complete fitness room

-accommodated me on my early check in

very nice indoor pool and jacuzzi

location, cleanliness, free private parking and room's size.

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to

was not like photo online, breakfast not american, no hot cakes, chilaquiles not good, was cold a/c even tho

there was access to the gym facilities and the pool facilities

gym too old and tiny , not chance for early check in

there was access to the gym facilities and the pool facilities

2) there was no room service

parking

enter and exit to the parking is a ramp it makes it a little dangerous to come in and out because there s nothing

the parking is free

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

nice parking area, right outside your room

stable wifi (40mb down, 30mb up, <10 ping) + big room with sufficient furniture and a big desk with a

i had difficulties trying to connect wifi the first day

breakfast at the restaurant was very good

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it

the daily breakfast included was delicious, also

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule