it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the pool was rather cold to use

the spa was warm and the shared grass/courtyard area was beautifully kept and even decorated for the

the small pool could have used a little heat

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

from the bathrooms, to the pool area, to the tv

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

loved the parking situation

loved the pool

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

the pool and the free breakfast with wide selection

great breakfast and the hotel is great for kids

dirty pool, no hangers in the room.

breakfast is continental

nice hotel with warm water in swimming pool

water in a jacusy and a pool was cold

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

of the town so you need a car to get here but once arrived you can enjoy the spacious rooms, the pool and the the great restaurant opposite the hacienda, very recommended

our only complaint this visit was the pool was very cold normally it is reasonably warm

the pool, the second room and the service.

the new pool was warmer then the original one

lovely location with a swimming pool

unfortunately, the pool was very cold- needs a heater installed

outdoor pool was clean and warm in a lovely setting

staff, great food and great outdoor pool area for relaxing and meeting people

loved the room, we had jacuzzi room with view of pool

had to call every time you want towel for the pool

the gym

the pool is nice and very comfortable big rooms if you get the

the fitness room is excellent as well as the pool

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

staff was always happy to help us and the inclused breakfast was delicious

breakfast was ok

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

the breakfast was delicious excellent very good the location is perfect

the breakfast was the same every day.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

swimming pool next to the room. too noisy

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

amazing spa - try the massages, worth it

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

the breakfast and the service was great too

the breakfast could have been improved by more variety.

breakfast was ok

very nice historic building, early check in possible, spacious room

we really enjoyed the simple, but delicious breakfast set for us each morning

noisy bar opposite

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

very romantic except for the blaring music from the bar on the rooftop

staff was excellent, location great, roof top bar had the best view and margaritas ever

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the pool is relatively small

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

pool setting was lovely but water cold

architecture, style, swiming pool, bar and excellent staff

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

secure gated parking

the pool has a great view as the terrace bar

there is ample parking onsite

free and secure parking available

parking and green areas

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the room was very clean, and pool area was nice. it could use a hot tub

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

relaxing pool area and friendly reception staff

i requested to change rooms and i got a nice view to the pool and partial golf court

they have a small but very complete fitness room

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, cleanliness, free private parking and room's size.

very nice indoor pool and jacuzzi

-accommodated me on my early check in

location, price, very warm pool with small pool for children

there was access to the gym facilities and the pool facilities

the stay included breakfast (though it wasn't mentioned in the reservation)