rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living,

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had

would have loved to have had the opportunity to have had room service with food delivered

we never even discovered the big veranda& pool& bar & kayak rentals until the last day of our visit when we

indoor bar area very loud

the bar was great with awesome friendly service

i will be bringing my kids back to check it out during the summer

had a one-bedroom suite with a full kitchen but no dish cloths, dish towels, regular or dishwasher soaps

we had to get all kids out of the pool to get drinks or food if my husband and i were both not at pool at same

the bartender at the pool was the only one working

cleaner pot holders and kitchen rags

check out (with a fee that was acceptable) the staff was just super, from check in, bell men, room service,

pool not large but nice

faucet in the kitchen broke the first night we were there

the room was made up mid-afternoon. the laundry facilities were too far

the private beach area sits in front of the tide pools and it's the perfect place to watch kids swim stress

view from corner unit wonderful tiki bar and bikes available to use ( your paying $25 a day for

very nice pool and fantastic food at the old captiva restaurant

the parking

they let us have a late check out with no extra charge

did not know kitchen and dining was going to be under construction

the newly added serenity pool and spa even though i didn t use either

room was clean and we liked having the small kitchen.

pet fee

the kitchen was well equipped with everything we needed

room had a kitchen with a nice size refrigerator

there were many kids on our floor running up and down the hallway until 10

being pet friendly was an added bonus

relaxing outside on the dock. private parking.

clean, fun and relaxing and pet friendly

has a small kitchen with microwave and fridge

the room was spotless and the kitchen was well stocked

resort fee for parking, complementary breakfast and free wifi none of it is free if you must pay $95

there is one bar near the pool and i'm still waiting for a drink i

wifi and parking included in rate as was outstanding breakfast

from the origami folded towels and high quality toiletries to the fully supplied kitchens & in room washer &

while valet parking was included, i get like i had to tip

bed bugs, shower bugs, kitchen bugs, old time smell, nothing modern, old towels and bed sheets, very unprofessional

the salt water pool was amazing

they have a nice view of the water, and the pool is super clean

swimming pool and grounds clean and comfortable to relax in chairs and lounges on property

clean rooms. nice pool. great view of the bay. saw lots of manatee and porpoise.

super nice, new, perfect breakfast, very friendly service. thanks mike!!

nothing except, the kitchen stools were too large for the space and are in need of replacement

easy parking and very clean

people that was there that weekend, not respectfully with the kids, they were drinking inside the pool and

good breakfast! staff was great! loved being on the beach ! pool very nice!

the breakfast area and the quality of the breakfast was excellent

i was disappointed that the continental breakfast and coffee did not start until 830 am

the pool is clean, kids loved the dock and outdoor lounge area

no breakfast

the kitchen was very nice

the room had 2 queen beds, a kitchenette with a table and 4 chairs

our family of 5, with 3 kids under 10, were very pleased with our trip

would like breakfast offered!

with 2 tiny kids it made showering a challenge as on cooler setting the water dribbled out

i know of a few kids that walked in… very polite young men but admitted they wanted to cool off

next morning and this was a close place that supplied not only a bed but a great restaurant and bar right on

no hairdryer, bar and restaurant close early.

pool is small but enjoyable

5 min walking to beach, and right in the middle of all the little shops and bars

the pool is great and the staff are incredible for sure we'll be back soon

quiet location, modern room, comfy beds, clean, beautiful outdoor pool.

great breakfast at tiki bar very friendly and helpful staff

pool and easy access to everything also had real refrigerator only thing missing was a microwave

everything, the location, the parking, the rooms, i especially like the towel decorations a different forms

the tiki bar on site

services like the spa are booked well ahead

location was amazing! the food & spa were great

we wouldn t expect glass at the pool, we didn t care for the margaritas in the small plastic cups at the

bar drinks were great

pool was excellent, staff very friendly and knowledgeable

spacious room, laundry, somewhat heated pool, tiki bar

was able to get a room close to the tiki bar and the pool

loved our stay, close to golf courses we played and 1/2 hr to sanibel island and airport

the staff was super friendly and even allowed us an early check in when we arrived

was able to get a room close to the tiki bar and the pool

the beds, coffee, breakfast, late check out.

breakfast was great, staff were very nice, parking included, room was as expected, kids thought the little

was disappointed that the wifi was restricted outside

breakfast i was overrun by people with little kids thinking it s ok for the kids to wander around etc

free wifi & breakfast

we had a nice 1 vedroom with full kitchen

hotel refused to give us room service

the younger staff were really nice but the kitchen kept messing our food up

the tvs were off the bed was loud getting in and out and i wish it had a kitchen sink

no pool,no snack bars,but 2 very nice restaurants on the roof

noise from lower bar was loud suggest rooms closer to south end of hotel

need more updates in bathrooms and kitchen

the remodeled rooms are beautiful and it s nice to have a kitchen

at the bar were amazing

4 bars, 4 restaurants, gift shops, parasailing and jet ski rental, volleyball, pool etc

laundry on site which made it easy to bring home clean clothes

pool was awesome

the fitness center is terrible

bar size refrigerator and only a 2 burner cooktop

location, pool bar

that my new harley got damaged in parking lot

no wifi in the room. kitchen is disgusting. sooo old and outdated.

the pool was very inviting along with the dock area with the iki hut witch we used

pool and that there was a kichen

how big the room was and the cute little separated kitchen and patio with balcony.

the three bedroom, needed parking pass for three vehicles and they would only allow two

beautiful furnishings, kitchen, washer/dryer, bathrooms with hot tub, lanai,location on beautiful beach

parking was extremely easy

t get in pool so many people people invited friends & family that did not have rooms @ condo parking taken

kitchen was fully stocked with all we needed, including

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

gentleman at night who walked around running people out of pool and hot tub could be nice and not so harsh

the kitchen was socked with basic needs

beach had a lot of water pooling on it and you had to walk through it to get to dry sand and the ocean

furnishings dated and musty, wifi not reliable

didn t like that i wasn t reminded about the complimentary breakfast and it s time

wifi

wifi very poor. breakfast poor

breakfast needs a little work

breakfast area was always crowded in the morning so was hard to make waffles

could have used utensils in the kitchen.

the microwave didn't work and the spa tub, was just a large tub with no spa.

we had to buy plastic cups to take drinks to the pool area as all the supplied glasses were actually glass :)

view, the kitchen and all the accessories for a kitchen

criticism i would have is that the kitchen could use a few more items like a couple pieces of tupperware for

the gym room is open by reservation only and max of 2 people allowed

were so thin they don’t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it

our room location made it easy to watch the kids while at the pool

great location. easy and secure access to parking. the staff were friendly.

the pool closes way too early

location. pool. restaurant. view.

the pool is well maintained and warm, so relaxing

ihop on site, peer, very pet friendly

swimwear at pool around children inappropriate, should be monitored better and parents watching kids in pool

the bar _ restaurant

rooftop pool and lounge closed for renovation until april

pool closed for renovation

pool and bar were closed because of this which was disappointing

wifi didn't work in fitness center on top floor

from front desk to valet to room service this

pool does not fit in to the quality of the rest of thw hotel

roof top bar was very nice and food was good too

wouldn t let me check out late with kids

there are several good restaurants and bars within a block

room wonderful view over the bay we were on the 12 th floor there is a bar on this floor with fantastic views

room amenities no cable no wifi was expensive for no real simple pleasures such as cable wifi

wifi worked but i won't be surprised if someone in the area hacked it

excellent wifi

wifi worked well and the beds were comfortable

view from the room was great, hated to close the curtain. wifi was also excellent.

professional friendly staff from check in to check out pool facilities excellent especially lazy river accomodation

everything to spend quality time with your kids or by yourself

low toilet in the bathroom, only one morning supply of coffee in the room, tight covered parking spaces, and

lots of good events for kids daily including pool games

for families, very clean, nice private beach with beautiful shells and great golf course

the facilities and amenities exceeded our expectations, especially for the kids, making the experience even

room service was hard to get had to request every day

that are available without a personal car; beach, pool resort, coconut plantation pool, golf and a large outdoor

too far from hotel very disappointed that golf club was close the week days we we re there

phone and wifi connection were not great.

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

group from miami (20 including kids) took the entire pool and bbq area for 10+ hours blasting loud cuban music

the pool was nice if i could have used it!

modern room with full kitchen.

breakfast area and the entry into the room past the kitchenette were both a little cramped

explained that the king with couch bed was not sufficient for our two kids to sleep on