the pool is prefabricated and cheap

in kitchen didn't run clean water it was brown and coughed and spluttered

not far to get to airport quiet clean fabulous breakfast

rica offers incredible properties throughout the country, spending $235 for one night with no breakfast, coffee

clean. nice pool. nice staff

a restaurant inside the hotel, really good, best staff they had a gaming room very good and full breakfast

breakfast was the standard for costa rica: scrambled eggs, seasoned rice&beans, plantains, sausage,

the place is nice, with 3 pools, bars and poolroom

i checked in, it would have been helpful to get the internet access code and breakfast schedule

there was loud music coming from a bar across the lagoon which went on until 2am

local area less than ideal but secured parking kept our property safe.

breakfast delicious! owners and staff really nice

room service and secured parking

very clean and spacious room, welcoming staff, great food at the restaurant and delicious breakfast is included

amazing food, several activities to do on site, pools are big.

the customer service from the hotel employees, restaurants, and bar establishments was phenomenal

didn't like the chairs by the pool were always vacant but no one was ever using them

hotel has 4 pools, 1 for adults only, the main pool, a premium pool, and a kids pool

the spa provided such a lovely couple s message

wifi was working ok and the property was very clean

views are amazing and you can enjoy them throughout the property from the restaurant and pool to your personal

the bungalow was perfect and we had 2 bedrooms and a lounge area with kitchen (no oven)

amazing views, great pool and amazing rooms

location, tasteful apartment with lovely terrace, great restaurant and pool

weak wifi

are spacious and the beds are comfortable, the towels and sheets are in perfect condition, the pool is beautiful

wifi was terrible

and the pool looked inviting

great place to stop halfway on our journey . nice breakfast, comfortable beds

nice pool and pool bar (although we didn't use it). super friendly service.

they let us enjoy the swimming pool for a long time today after checkout time

it broke up the journey and my last day was spent by the pool

safe parking

none -nature noises: a/c room machines, in-room refrigerator (i disconnected it), loud kitchen noises

beautiful swimming pool with amazing view on mountains and ocean

fantastic staff. the rooms are nice the pool is tremendous.

pool and views were outstanding and staff were keen to make sure the stay was as good as possible

views, the staff (friendly and helpful), and the yoga room and pool

you looking for a shack with ruined equipment, broken wifi and no hot water for an unreasonable price

no wifi available in room

decent spot for kids too

filthy with screaming kids

the apartments were large and the kitchen was well equipped

btw, the pool tiles have sharp ends and my daughters got cuts in there feet and lower backs

one more rave about the family is that they found out that i am vegan and made me a special breakfast every

parking was a bit tight. but with assistance, was manageable.

stay on the room and pool..

was there while i stayed at the hotel so i was not able to have drinks or enjoy it my self at the pool

secure parking

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful

the kitchen and bathroom were both in excellent condition, which made the stay comfortable and

nice room and equiped kitchen, super friendly and nice stuff (it was very nice to talk to vladi and to take a

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

definitely need updating & zipline ends to early in the day also wifi is very sketchy & sevice is extremely

beautiful location, great swimming pool, excellent staff.

wifi does not work

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

was no wifi in our room, hot water in shower did not work, couldn t close the door of the room properly

parking inside of the building, the stuff was very kind. it was safe

people were friendly and helpfull. internal parking for 2 cars

there is a shared kitchen facility for guests to use, and the building is very secure

didn't see a shared kitchen

noisy, sketchy location, no easily accessable wifi password

the safe parking near the rooms, friendly staff and the breakfast.

amazing breakfast and really nice service

great, good and copious breakfast

breakfast is served very nicely in inner garden

the breakfast is delicious and served in a lovely garden

there is a supervised parking and 24h reception and the ferries of puntarenas are at 75 m which makes this

the pool was amazing.

location and pool were lovely.

front, conveniently located on the westernmost point in puntarenas, awesome pool area, the beach across the

probably state of the art 30 or 40 years ago but now it is just a run down hotel with no bar no casino no

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

spa services were excellent

my husband loved the food and the pool

the spa is very extensive and has also gorgeous views

no air con in the gym

some communication problems because we were not in wifi so we had to wait to check in.

beds were comfy, there is a kitchen, the grounds are lovely and it was nice to swim in the pool

the pool and pool area were beautiful - surrounded by trees etc

pleasant veranda, nice pool, good breakfast, helpful staff

i made a mistake on my prior review stating i wish they had a pool

the breakfast was great

breakfast was realluy good. fresh and well prepared.

we wish we could have arrived earlier to enjoy the pool during the day and maybe stayed and extra day

a great breakfast was included

i loved the location and the pool was awesome

the grounds and pool are fun to explore, rooms are comfortable, a/c has been added since our last stay

small kitchen outdoors

our suite included two queen beds and a single bed, with a walk-in shower and outside patio/kitchen

open air spa was very nice, get a massage there if you have the chance

our room was big and comfortable, the outdoor kitchen facing the swimming pool was well equipped

the room and it is location on campus was amazing. the pool and dining room area were lovely.

beautiful view. lots dogs. easy parking.

clean, nice view, easy parking...nice guy who checked us in and showed us to room

beautiful view. cool loft bed for kids. provided a crib upon request. very helpful staff.

parking in the premises

parking area was a bit rough

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

breakfast could be better

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was amazing

awesome breakfast buffet, great pool area, helpful staff, would go back again

rooms, comfortable beds, nice bath with good hot water flow, pool was clean and great for the kids

pool and gym were a big plus

only issue we had was part of our room service order was wrong, but they rectified it immediately

bar service and drinks were tasty

no breakfast included, we like the pool, very familiar atmosphere , close to the beach

no wifi in my room. the pool is tiny. the rooms are very basic.

the pool was clean and the hammocks were a very nice, relaxing touch

great bar with a good choice

wifi is not very good in the rooms have the go down to the kitchen or pool

breakfast menu not including many lighter options

some days the dj would start playing music around 10am by the pool at very loud volumes

breakfast excellent. location, if you want to be in the city, very good.

no hot water in the shower wifi weak and only 2 or 3 channels in english on the tv

my kids had fun with the foosball table and also played pool

the breakfast was great, lots of choices, the children ate a lot.

we are family of 4 and daughters loved the pool area

the pool vas nice and clean and also, the pool area has a gas grill to have a little outdoor gathering

quiet, clean, safe. parking space. nice pool.

quiet, clean, safe. parking space. nice pool.

the grounds and pool are wonderful and the daytime guard at the gate is a super nice person.

internet signal was poor and there were no dish towels in the kitchen which made it difficult to clean up

pool and deck early every morning, perfect little kids play area with a bunny enclosure, poolside bar service

breakfast was good. could take a while on some mornings

a lot of families/kids in the pool, but it's probably not as bad on weekdays.

appetizers on the menu like nachos or wings would be great an atm on site would be nice too many kids

nice seating area in the front of the property that has a nice view of the beach as well as the pool that has

the parking was scarce and you had to park on the street with locals who were visiting the beach

no parking. rooms are very small. bedding is not comfortable

staff are friendly especially the guys watching the vehicles parking in front

they also have very diligent security that watches the parking lot at night

great location, secure parking, short walk to restaurants etc

we asked if we could have a bigger room without the kitchen area

we spent all day in a pool

good breakfast

the grounds were great for kids

no breakfast, too bad :)

we had room service every day

very noisy bar close to the hotel.

they have no ice on property and the breakfast is just cereal and juice.

great pool area

breakfast was great, location is perfect

location, on the beach, nice pool and restaurant, excelent wi-fi, frendly staff

nice place to stay with kids

note: balcon del mar is for families with kids

good location close to the beach. nice pool for kids.

tv didn't work. no hot water, wifi didn't work.

pool and shared recreation area were incredible

maybe would be able to accommodate an early check in and that i would have access to the pool and parking from

and finally, it is pet friendly and our dog had a comfy stay

there is a large private parking

very friendly staff nice accommodations nice little pool area

nosie from the bar won't stop until 2:00 am everyday.

recently renovated, beautiful interior, friendly host, awesome bar and kitchen

i missed out on the pool and jacuzzi due to weather. (rain)

amazing property with very high-end features, furnishings, kitchen, electronics, and patio

fantastic pool and hot tub overlooking the beach

we had been driving most of the day with kids so we were very tired and just wanted a quick meal

only able to use room wifi in the room

choice between continental and tipico breakfast - really delicious

the pool very nice warm and clean

wifi was not great

it was tough to get into the parking lot to check in due to a security guard....

wifi singnal

the included breakfast was good. i love the people.

nice resort with a 24/7 restaurant, large pool and very nice atmosphere.

the breakfast was amazing, staff very friendly and helpful

nice staff, wheelchair friendly place, clean pool. kitchen gear fine.

was good for my necesites was just only one night and i only need a private bathroom, 2 beds and parking space

the parking wasn t super secure although we had no problems.

at checkout day we could leave our car in the parking lot of the hotel while we spent some hours in town (and

was great, air conditioned, cable tv, kitchen, architecture and gardens, saw scarlet macaws in tree nearby,

great breakfast with a view, happy hours, several pools and bars, access to the beach, onsite parking

wifi a little weak

the surf class for my kids was great!

room service was once there in four nights

everything was great let a bit load with kids at the weekend but ok

the parking space is just in front of the hotel and the wifi worked perfect

parking was right out front, easy

pool

-super comfortable rooms and bed -reliable wifi (compared to most of the places we visited in costa

sparkling clean pool

beach bar and lots of lounge chairs

pool and food

they up graded my room. the green vegetation, and pool and bar area.

right on the beach with a great bar and restaurant to relax at by the pool

the staff was kind and professional, the room was large, with pleasant views of the pool area

was a great jaco beach hotel with beautiful views from both the tiki bar restaurant and the pool

the kids really enjoyed the pool

we could watch the kids surf from the tiki bar

booking gave us the wrong room and they actually gave us a room without ocean view but facing the parking lot

breakfast incredible expensive

it was lovely to have a pool right outside our room and the kids enjoyed both the pool and the beach

fantastic view, big condo, great pool especially for kids, very friendly staff, good food

perfects set up for couple and two kids, but for two friends splitting the bill, once gets a great room and

experience the bar and food prices were unbelievable three-course meals seafood catch of the day ,spa and the

it is very clean, we had all the amenities needed in the kitchen, but the food was really good at the restaurant

the wifi did not work in that room

time visiting the hotel with my family, we love the location, the breakfast is amazing and the staff is great

on the beach, pool and gardens well taken care of, clean rooms, staff super nice, great food, late check out

the pool. it is very clean and they have a pool for kids

i get up early and they don t serve breakfast until 8am would it cause me to not stay there in the future

the staff were very helpful & were happy to arrange a late check out for us as we had an evening flight

big parking area for cars, safely behind the gate

very kind personal and good breakfast

fruit, eggs, delicious banana bread, and excellent locally grown coffee, friendly staff, free wifi, comfortable

comfortable, safe, nice pool area with good wifi for working

having convenient on-site parking was also a big plus

very well maintained pools, exceptional breakfast and service

breakfast was delicious, location was great also - despite the hotel is not super close to the

they decided to close the kitchen for dinner, without advanced notice to me, that they were not serving dinner

breakfast, location, pool, service, smiles!

lovely breakfast, fab cocktails in happy hours and a perfect place to relax

great swimming pool

choices for breakfast including omeletes, pancakes, eggs/bacon, etc

no soap or gel for shower, only a single tiny bar of face soap on sink

a little thing- there could be more shadow places (sombreros) in the pool area and more layers in the pool and

nice shared kitchen area

the shared areas, parking and free coffee

really friendly staff, early check in was possible, everything was really great

pool is wonderful, and you are just by the beach

beautiful pool with great sitting areas as well as nice view of the beach and surfers

breakfast was also good as was the kids menu we got for our kids (chicken and fries)

the breakfast buffet was yummy, with lots of options

clear, clean swimming pool i enjoyed while wearing a thermal swimming top on jan

gem close to the airport with beautiful grounds and nice pool

very cool pond and garden for kids plus the pool

i did not, obviously and was charged $75 for getting my kids' underwears, socks and such small items washed

were only 6-7 small parking spaces where cars had to be parked every night due to security concerns

access to the pool was a step from our room; the ocean could be seen from our outside area and we could hear

they rip you off if you use their laundry services

noises, ants in the room (minor) , parking could be tight

great pool

really cool modern touches like having wifi so strong for streaming, they don't even need tvs in the rooms

wifi was a little slow, but we didn't need it for our stay so we weren't too upset by that

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights

i have never been asked to provide my passport details for check-in at the parking space in the dark in the

restaurant, could have more variety in the breakfasts, though the breakfast was good

breakfast could be bigger

breakfast and other food was perfect, we appreciated that a lot

wifi is poor but you get a better connection by not being glued to a screen

location straight at the beach, quiet, parking spaces, safety

it is pet friendly which is nice but some dogs bark a lot when in the common/pool area

close to the beach, very nice pool all was excellent, food very good

we were on the 3rd floor so i can imagine it gets noisy by the pool with all the kids but we had no complaints

there were like 50 teenage kids on a camp or something which was a bit awkward

parking was secured but very tight. breakfast was included but quite simple.,

kids loved having the pool room table at the back

there's lots of parking space if you have a car

wifi quality is bad

much i did not like but with the hoteling booked up it would of been nice to have the bar near the pool open,

the property is gated and secure with parking

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

we didn't use the pool, but it looked very clean

there was a pool and terrace with a view and the staff and owner were incredibly helpful and kind

the garden with pool is a beautiful and well-kept jungle

the breakfast by the pool was lovely

excellent breakfast

breakfast by the pool was good with fresh fruit, eggs, juice and coffe

hostel near airport, really nice people and service, great breakfast and full of nature

building is beautiful, the room spacious and the grounds/gardens and pool area amazing

pool needed work.

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

first stop off from the flight with young kids

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool was a hit with the kids

the kitchen was very well stocked with lots of items left for breakfast and drinks

the condo itself, complete with fireplace, was the best ever

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

the kitchen was stocked with some breakfast options and snacks

close to airport and had an incredible breakfast!

we loved the delicious breakfast

work, but we figured it out and you can always get on your personal device because they give free wifi so we

helpful and friendly staff, tasty breakfast and nice style of interior in common areas

the private parking was a huge plus

breakfast outstanding. staff very helpful

terrible wifi and noisy neighborhood

breakfast was quite modest and traffic noise was hard.

breakfast was served by a couple lovely women

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

i greatly appreciated the free shuttle to the airport and the driver arrived promptly on time

the room was lovely, the staff were friendly as can be, and the breakfast was great.

room was basic but clean and comfortable and fan, wifi and a/c all worked great

room is small but shower is hot and wifi is really good, good enough to stream

flew in from the nicoya peninsula was able to very easily get a free shuttle to the hotel they set up a free

unfortunately we didn't get to use the pool

good wifi

the rooms were clean and roomy, we had parking on site and breakfast was good

location clean and well kept, including shared bathroom comfortable bed pleasant courtyard and pool area good

staff was awesome delicious breakfast and close to airport