personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking

the breakfast is delicious and the staff are super welcoming

rooms, gardens, breakfast, hospitality

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

the courtyard and pool area are just beautiful, and had we had more time i would definitely have enjoyed lounging

pool was out of action.

bit disappointed with the breakfast

the breakfast is really good

snacks and drinks service at the pool is a bit slow

the place and the pool was really nice. breakfast was really good.

not many but it s worth noting that the room didn t have a hairdryer, the bar doesn t stock wine and it

wifi didn t work during our whole stay, and the breakfast included is merely a croissant,

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

hotel was beautiful with the spa area, bar, pool, hammocks etc

no problem to bring your pet

very pet friendly

we liked the beautiful fruit trees and the breakfast.

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

great breakfast with most of the food being produced on premise, even the coffee

breakfast was perfect

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

breakfast was exceptional, beautiful location

delicious breakfast and coffee

and the hotel is beautiful and perfect for kids and adults alike

- reception area and restaurant was superb refurbished, but taking a walk around the hotel - kids club was empty

and that the tiles in the bottom of the children's pool were loose

the lobby, starbucks, breakfasts options and bar service.

attention took too long in restaurants, room service and maintenance.

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

pool wasn't that clean

warning: dangerous slippery floor by the pool

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

swimming pool in the room ... not as good as expected. doesn t worth the extra !

great food the spa is awesome

larger pool with slides for the kids was great

location location location and the pool but it was closed

the room is clean and comfy and a reasonable price,and space for parking

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

pool is a a big disappintment because its all one size instead of going from 3 feet

pool

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

s clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool

the pool and the gardens

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

loved the grounds and heated pool

recreation room and gym would greatly benefit from improved lighting

great architecture, food and garden/pool.

they gave me one that had none, the view was to the parking lot and the main road

the pool was good, the courts were great, the gym was well equipped

specially the pool area

difficult to enter the car parking

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to

the pool and surrounding area was very nice

breakfast was included with juice, granola and fruit, chilaquiles, coffee and toast

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and

wifi doesn't work well

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

if i wanted something, i had to go up to the bar or restaurant every time

wifi: none of the three wifi connexions i was given worked in any of the 4 rooms we used

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

jaquzzi was not working but the pool was great.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

so private; we enjoyed the pool and private yard in the afternoon

is no space enough for parking cars when the hotel is full

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day

pool was closed before the schedule

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

gym area is just some equipment and some lighter weights

better food for kids and adults breakfast and pool menu

has 2 swimming pools, but they are a little small for my taste

in the main pool, by including bar stools and an area where you can be sitting in the pool but only getting

gym is very limited

gardens, pool & spa were beautiful

also, the pool was not heated so we couldn't really use it

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

parking

travelling with kids, we were very much looking forward to this and just couldn't really be in it

the pool was small but lovely and the rooms were very clean

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

great service and room service from the restaurant

the wifi reception in the room was good, though

it had a nice pool, and was a great value.

the room was exactly like the picture. the spa tub was nice for the price.

they have wifi just at the lobby but they were working on that

the swimming pool the location

the rooftop pool was lovely and the overall service was top notch

there was a pool bar and roof terrace which were both closed during our stay

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

we also ordered room service which was very good as well

the pool was not working properly

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

laundry service is very fast

they advertise a spa that doesnt exist

wifi was awful

rooms are very big, and very clean and modern with cable tv and wifi

wifi reasonable

s a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great

the wifi never worked in my room or in the courtyard outside .

wifi very poor

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

wifi only worked outside of the room(s).

the street was too noisy and pool was very small.

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

very basic room no breakfast surrounding view from window.... rundown parking lot

parking was very convenient

parking was not covered in the back and was not well lit

lovely pool

rooms are very clean and the pool is amazing

wifi signal was amazing at the room's desk and free

pool room clean.

hotel, pool (temperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

wifi signal was weak

pet friendly, we had our cat with us

the pool and gardens outside are maintained extremely well

breakfast included was fantastic and the wait staff was attentive and friendly

the heated pool is a huge highlight and the garden landscape is beautiful

valet parking

staff, pool and bar

the included breakfast is excellent

the building and location and pool.

great pool and restaurant with very landscaping

need mosquito spray for any meals etc by the pool

old building with gorgeous garden and pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

i will recommend to work on the wifi, but other than that service was excellent

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

excellent place in heart of town, very beautiful swimming pool

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

and pool with jacuzzi

busy parking lot

amenities, no bottled water in the room (not even a small bottle), restaurant closed by noon, no room service,

pool is lovely, rooms are huge, balconies are gorgeous

the included breakfast was served (not buffet) with multiple choices - and was delicious

the breakfast that was included was very generous, fresh, and delicious

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

delicious dining al fresco - free breakfast

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the heated pool, front desk stadf, the food and service at the pool.

the pool was a nice area to relax by in the sun

is a bar next door

the parking

the pool was a nice area to relax by in the sun

you could not take snacks drinks to be by pool

the pool, the garden

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

to the climate pool

pool on roof small but lovely

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

fancy refurbished building, some vibes to it. balcony. easy parking in front.

right next to the pool area one of my favourite places in mexico so far on our

free parking is provided

location and convenient parking

wifi was very spotty

work while travelling and posted on google maps that the wifi here wasn't up to work standards

friendly staff, great location, fast wifi, spacious and clean rooms. highly recommend.

some of whom speak english, were very helpful at arranging early check-in, luggage storage, parking etc

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

good, classic food from kitchen

also, the pool was important to me (aesthetically, i didn't end up swimming) but it was covered in the

the room was large with a good sized family room, a full kitchen with refrigerator and a wonderful bathtub and

excellent breakfast options

wonderful pool, quiet room, and good wifi

nice place with outlaid garden, pool, bar and restaurant

the hotel is a bit old and some rooms could be renewed or the pool towels.

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

the room was large, the beds comfortables and the wifi connection was very good

little one was sad that the pool was too cold for swimming

balcony overlooking the pool.good aircon.

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

there was free parking and a really good breakfast included

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the food, the room the wifi

this is charming but requires youthful fitness

the pool was murky and not clean

they went out of their way to accommodate early check in, arrange airport transfers, etc

pool area is not on the same level as the rest of the hotel

music, very loud at the pool

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

excellent valet parking and reception

the pool is not actually a pool, just for kids

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

amazing swimming pool and privacy

the pool and gardens are beautiful

there is a nice pool and food is served outside the rooms, which was a great touch

food, service, check in, garden, pool, everything is perfect

also, the staff is very kind, and the breakfast is delicious

no food service apart from breakfast.

staff (whom i can't thank enough for making us feel at home without being intrusive), the warm pool and lush

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff