heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

bugs, even in the room took a while to connect to the wifi the private pool was at first very cold and it also

the staff was very helpful, the kids club was great too

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

fitness room is outdated and no gym carpet available

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

location location location and the pool but it was closed

the room is clean and comfy and a reasonable price,and space for parking

pool wasn't that clean

and the hotel is beautiful and perfect for kids and adults alike

were no rules for the common areas such as the swimming pool and breakfast

attention took too long in restaurants, room service and maintenance.

the lobby, starbucks, breakfasts options and bar service.

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

very pet friendly

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

great breakfast with most of the food being produced on premise, even the coffee

no problem to bring your pet

we liked the beautiful fruit trees and the breakfast.

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

we loved everything: the sofa outside the bedroom and the tables to eat right there; breakfast and dinner were

rooms, gardens, breakfast, hospitality

personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking

breakfast wonderful

the courtyard and pool area are just beautiful, and had we had more time i would definitely have enjoyed lounging

the pool need better maintenance.

maybe a few extras for breakfast or a brunch option ..

may need to improve the wifi and cable service but we really didn t care too much as all the amenities exceed

place is magical the pool warm, the garden and grounds are gorgeous

not many but it s worth noting that the room didn t have a hairdryer, the bar doesn t stock wine and it

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

we were able to use a pool with a jacuzzi outside which was nice though

room has a nice large bed and very nice spa quality bathroom amenities

hotel was beautiful with the spa area, bar, pool, hammocks etc

breakfast was exceptional, beautiful location

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

the grounds, pool and room were exceptionally beautiful

the breakfast is overwhelming and the owners and the staff are incredible

pool temperature.

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

1 night on saturday, they have special dance and fireworks show every saturday, this was amazing, kids loved it

the crow dosnt spaek inglis. and the dont hove a kids zone.

noisy family in room above, with kids running back and forth late at night and moving chairs across the tile

the spa area doesn t exist there is only one chair where u can have a massage , there is no massage

beautiful room view swimming pool

poor wifi in the room

poor restaurant, good breakfast although you are going to be asked to pay for it even if it's included in your

breakfast was good but not amazing like other mexican breakfasts we had along the adventure at

the pool could have been heated, but the jacuzzi helped :-).

everything!!! pool - jacuzzi / restaurant/ rooms / service / spa /

they have an attractive pool, but we didn't use it

no extra towels for pool

old and bare bones, don t expect working wifi in your room or tv, but it was clean and the bed was good

the time to use the swimming pool until to 22:00 hrs.

having the pool

beds are too hard, the phone to call room service didn t work, you had to wait 10 minutes for hot water to

-the water of the pool was ice cold

- i didn't rest - no wifi

it has a good location, the view is also very good and they are pet friendly

pet friendly, they did not bug me about the dog.

3 minor things (which do not diminish the awesome experience on the whole): the signal of the wifi is not very

very friendly reception, wifi worked very well

there was a swimming pool that my sons wanted to use but it was cold (january 2025) and we hadn't brought

room with a great view and balcony :) spotless clean with hot water and perfect shower pressure laundry service

wifi can be improved. poor signal strentgh at my room.

terrace overlooking the city center, close proximity to the main square, tv, working wifi, helpful

wifi did not work the space was cute but i don t think it was worth all the money i spent

wifi in one room was inaccessible

compact bathroom, comfortable bed and beautiful courtyard with garden and pool

the pool wasn't heated.

well located within walking distance from stores and sightseeing, parking on site is great due to the narrow

only issue i had is that i work remote and the wifi is really poor in the rooms

was quiet at night for mexican standarts,safe parking for the car and helplull and friendly staff

fast wifi but weak inside the room

decent wifi

can't charge the bill to your room in the bar in the pool area, it is annoying having to pay separately

friendly staff. great location. clean rooms. dependable wifi. highly recommend.

the hotel says it's a spa but it really isn't

the rooftop bar was great for an evening cocktail

the bar has a good selection of alcoholic of and alcoholic drinks

so there was loud cars noise passing by all night and a rock band played until early morning in a bar next to

they also have a rooftop bar which was very cool, the views were awesome, i mean the church was kind of like

the room had all the amenities i needed, coffee pot, fridge, safe box, room

the valet parking was a plus

excellent wifi

location, cleanliness, staff, parking

only thing that was lacking was wifi speed, the service was rather poor

than it being tight quarters to get in and out of the parking area tucked away, and the hot water taking forever

wifi didn't work in room.

wifi didn't really work in the bedroom, only near reception

staff is friendly, water available, cosy beds, perfect locaion 2 mins walk from zocalo, great wifi, quiet at

quite good wifi

there was no bar fridge or safe in the room, though the host offered us room in the fridge in the kitchen that

the place is nicely kept, airy and in a few months will be equipped with a pool that will really elevate the

extremely friendly and helpful, parking included, small convenient stores right beside, beautiful mountain view

pool still under construction, once finished it ll be fun swimming there with that

i loved the view from the balcony and fro the pool area,

besides, you could hear everything, the wifi didn't work at all in my room

also, it has jacuzzi and pool

location, spacious rooms, dependable wifi, great views, delicious on-site restaurant and friendly staff

very efficient valet parking system

parking.

pet friendly hotel without extra charge like most of the hotels in mexico

the hotel is modern, parkings are right ahead and wifi works well

swimming pool and mountain view

the water in the swimming pool was not clean. the pool was free to use though

the service and the water park messy

easy access by car and free parking; terrace overlooking town.

wifi doesn t work, really slow wifi, the shower heads water pressure is low, and the staff needs

location is good, we had roofed and secure parking, it's clean and the staff is very nice

cheap, has parking, easy to get to from highway

parking in a busy town was a definite plus

1) there schould be a safe place for car parking 2) availability of a fridge, because we are travelling for

bathroom cesspool clogged up, water flooded broom while showering

hotel is great and continues to be adding more value to price as they construct a swimming pool and prepare to