the pool party and the rooms view.☺️

food at bar was kind of expensive

breakfast was very good, it was a great experience overall

breakfast staff was very friendly!

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

room service was inconsistent

we especially loved the shower/small tub that the kids bathed in

maybe just remind the guests about the gym and how the key opens that door too and what numbers you dial on your room phones for

wanted to laundry and the staff had no change fir rhe machines, and there was no change machine in the

the wifi wasn't real good in the room but we had great data connection so it wasn't a big deal!

center of town, lots to walk to, nice room. rooftop bar is terrific.

great rooftop bar with awesome small plates.

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

the rooftop bar was a definite bonus

bar at the top of the hotel needs some work with their customer service

kitchen was not well stocked so don t plan to do much actual cooking

had leaking air conditioners that were dripping on the bed no blankets on twin beds for our kids

the wifi in the rooms is below average

i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied

either way pool is really small not suitable for kids

near the laundry room noisy

although the listing says there is a self service laundry, only the washer will accept your money and work

the benefits of that were that there was laundry, fridge, wifi, etc

careful using the laundry

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

nice, free wifi

also loved that this place was adults only

the bar was the cherry on top

are so welcoming, open bar is a super fun amenity as well as the rooftop

open bar was great

small pool

rooftop pool was not impressive

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

small pool and gym

the pool is small

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

the hallways are very tight and the pool was a bit small plus’s wish i was a hot tub

gym and swimming pool available too

we didn’t go to the pool area

rooftop bar and restaurant was one of the best in area

very clean, very friendly and welcoming staff! has a nice little gym

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

i liked that the hotel was in a great location and there was a complimentary shuttle to old san juan and a near by beach

pool deck is just anzning

we appreciated the early check in, and upgrade

great location, clean rooms, cool pool, good restaurants even during covid

great location to restaurants, beach, various attractions. shuttle available

room service was efficient

restaurants and room service are overpriced.

we asked about the gym and were told no appointments were needed, to walk in at 9 when they opened

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

location, breakfast, beach area is great for kids, live music.

the kitchen is equipped with basic essentials

location, easy beach access. good gym.

broken gym equipment - run down communal areas - lack of staff - broken door in my room - broken tile in

multiple gorgeous pools facing the ocean, one with a slide for kids and one more isolated for adults, all a quick walk away from the ocean

pool area was amazing! sat there at night to read a book after the pool closed.

of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are tired by end of day

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

one glass of wine at bar was $16

gym is very basic.

gym equipment very

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

the pool/ rooftop area was so picturesque and pretty

food , amenities, the pool area . rooms are perfect ‘

breakfast to the room was served in plastic cups and burger packaging

could use music in the pool area

were wonderful at acclimating our luggage for early check in and check out

breakfast was great, quite a spread

breakfast was good view was great a little pricey

the pools bars and restaurants are terrific

enjoyed the hotel and everything it had to offer, pool, gym, towels for pool/beach/adult only area/drinks/complimentary bottle water

top spa in san juan

multiple pools

very easy to get overrun by one family or group of kids

great gym

the spa was closed

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

happy hour, beach, swimming pool, breakfast

gs, potato, sausage, oatcream, toasts) but very tasty

complimentary breakfast buffet was great, the waiters at the restaurant offered excellent service as well aa the

pool,casino, restaurant

gym was in need of some tlc

pool area and few nooks to gather

but, the staff was friendly, breakfast was great, and they held our luggage while we went to church

soaking pool and courtyard were beautiful and romantic

loved the swimming pool. within walking distance of beaches and restaurants.

made to order breakfast was really good, and we truly enjoyed the ambiance, and thoughtful details such as beach

staff, pool, quick access to the beach.2

love the room, the beach and the casino and live music

was more of a family resort with a lot of kids running around, i prefer more of a younger crowd but it was nice to relax and there wasn't any

only issue we did have was , we couldn’t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar

casino needs an overhaul

the hotel has a cosy little garden and a shared kitchen

public kitchen with microwave oven ice beautiful plants and tree shaded areas

nice common kitchenette with fresh coffee in the morning

also the communal kitchen was open for travelers to use

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

room size and layout, breakfast, pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

has a gym and nice hot tub lounge area on the roof

no pool

rooftop pool was great / loved the yoga room

of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos all over the hotel food

the gym was clean and kept up very well

location is great. gym is a plus.

the pool area was nice and always had clean towels available

the pool just for the room is awesome

didn’t like that the pool was dirty, i know its not high tourism season but i was excited to go swimming until i saw the

the room with pool was very nice!

the pool and hot tub were great

also no hot water for shower, better to bath in the pool which is nice

the lobby is beautiful and a hot breakfast was included

no breakfast

hot breakfast

breakfast included

the room has a kitchen, air-conditioning, a tv and a private bathroom

the area around the pool spa is very slippery and i fell down in the stairs area don't have signs

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

in the kitchenette area, there were knives and spoons, but no forks, lol

please don't stay here bed bugs me kids got bitten

loved the pool although we didn t use it much due to how close we were to the beach

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

you can hear people through the windows and what not or at the pool.

nice room, with great ac & location was great as well! pool amenities were great!

room service was horrible too

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay at will not provide you with clean

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

the pool was the perfect size, the help we got from every single concierge was beyond what we

plunge pool is kind of a joke

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

not really a swimming pool, just a small almost bathtub. but the beach is nearby

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

very small pool but who needs the pool with the ocean a block away

he was so friendly and was able to get us an early check in which was extremely appreciated

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

loved the restaurant and bar directly on the ocean

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

staff and great options for breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

nice clean room and facility, breakfast

the breakfast buffet was awesome

coffee shop around did not open for breakfast until 8 am

we got the room with the plunge pool and my daughter literally did not want to leave

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

the beach and pool

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

spa facilities and restaurants are the best i've seen

we arrived so early and he arranged early check in plus breakfast for us

the breakfast was ok, but all i cared was the coffee

location, breakfast, close to the beach and to the supermarket

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

we loved the suite which was basically a full one bedroom apartment with full kitchen and sleeper couch, and balcony overlooking the sea

the resort has activities for adults and kids, but we didn’t utilize them

from the hotel and bar staff , room , the pools, and the amazing view to the beach

very comfortable bed, nice kitchen and bathroom

the security door to the gym was not working properly

took one hour and a half to get food and once we recieved it our kids were to sleepy to eat it

website did not specify that breakfast was not included and the gym was not open

ke it is usually the case)

the laundry facility was dirty

they gave me discounts to restaurants in their facility and that i was given free detergent for laundry; staff was friendly

thanks again for accommodating us with a later check out and a delicious complementary breakfast

the rooftop bar and restaurant views were amazing

convenient location, amenities, restaurants, beach, pool, view

no room service was provided. my room smelled like spoiled food i had to keep asking for towels

room service was forgetful, forgot clean glasses and hand towels