the pool party and the rooms view.

the bar at the hotel open daily

wifi was a lil iffy at first but eventually worked

wifi was not working, the breakfast could of had more of a choice, the coffee was cold

place is perfect for go out and the beach is there, the parking is close, the breakfast is delicious, the rooms

breakfast and happy hour

hotel gym was getting remodeled so they made this temporary gym in a conference room but none of the

golf and game room were closed ud83dude22

the facilities and breakfast were great

gym beach pool valet was great louis the barter was great

the location was great but the amenities were awesome, the pool was clean, the room was perfect.

great for location parking pool etc is good and room clean

the location was great. private gated parking. staff is very courteous. room was very clean.

the room with pool was very nice!

the outdoor kitchen was lovely

nicely situated in old san juan, interesting old building. nice wifi

i was not told the code to get in the door after 5pm or the wifi password

was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my

wifi connectivity. bounced off from time to time.

than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was

the gym had a moldy smell

we especially loved the shower/small tub that the kids bathed in

there were little kids in the hot tub that i thought was unappropriate

loved the wine/cheese evening, breakfast great, and the plunge pool on the roof - just fantastic

this blatant dishonesty ruined our plans, upset my kids, and left us feeling completely disrespected

the place is clean and there was wifi. a very simple and clean place

reminded me of a hospital room or prison tall ceilings no windows no phones bad wifi could not control air

air conditioner was a little confusing; have to sit in the lobby to access the wifi

wifi not available in rooms situated at the front of the building

bedroom had no window, and the wifi was not workin' properly

the rooftop bar was amazing for sunset

were not prepared and we had to ask for extra bed sheets, despite that the we booked 2 adults 2 kids room

bar played music pretty loud into the night

loved my kitchenette and small balcony

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the

wifi was horrible on two days

the wifi in the rooms is below average

the main king size bed was incredibly comfortable (sofa bed only suitable for kids)

the wifi worked amazingly and i was able to work from there

the wifi was broken for an entire day and when traveling for business this is critical.

wifi is only available on the second floor, didn't get clean towels or a quick cleanining in the

hot water, wifi and air conditioning system

and tidy room, great location bang in the old town, excellent wifi, good bathroom, good ac

near the laundry room noisy

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

the beach and pool

staff around the beach and pool were very friendly

spa facilities and restaurants are the best i've seen

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

sand bar at positivo was very uncomfortable

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in

the elevator smells strong kitchen smell from restaurant on 5th floor

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

took them two days to get their internet connection working and to have wifi

roof top bar was excellent. staff was great!

wifi & technology strong

wifi wasn't always the best when on the roof sunbathing but worked fine in the bedrooms

wifi wasn t that goid

slightly pricey, slow elevator, noisy toilet and wifi worked on samsung but not iphone.

wifi was bad; we had to use our cellphone hotspot from time to time

location, local flavour the receptionist was great and helpful, we had early check in.

wifi here is awesome

the pool on the roof was under repair / the room was supposed to have a balcony but it was only a

but that s what i loved about it it felt very old san juan felt like a old romance movie the pool on the roof

the bar was the cherry on top

17 year anniversary he send us a bottle of wine and a lovely fruit platter beautiful we enjoy the gym everyday

pool, gym and other amenities are quite limited though

the gym is a bit small but has quality equipment and a good view

the drinks at the bar are amazing as we ll get the passion and spice cocktail, thank me later

the pool is small

saw a few kids

pool too small.

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

the cafe has great coffee and the rooftop plunge pool is amazing

location, building and rooftop pool

the rooms were gorgeous. had an entire sweet with kitchen, no stove. beautiful bathroom

there was no onsite laundry or cafe kitchen to use since they were still being installed

the rooms are espectacular and you have a kitchen, living, dining area as well as the room

but the hallway smells like a kitchen, especially for rooms on the 3rd floor

customer service, very clean, comfortable bed and pillows, well equipped kitchen, 24 hrs jacuzzi, a/c

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

would have liked a restaurant in the facility, besides the pool bar eatery

its not for family with kids

only one restaurant bar and was expensive

nice gym with view of ocean

bad parking

clean ,pool , casino ,location ,staff

beds were comfortable location was great and on site casino was excellent

i booked a 55 min massage at their spa for my birthday

lovely spa services

it's far from the beach and the pool doesn't have much shaded areas.

rooms are nice and the rooftop pool area is nice too

the bar in the hotel is amazing

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

good selection of breakfast food. excellent location.

pool and beach were beautiful. restaurants and bar were good.

the pool and location and beaches

the kids loved it

i had hoped the outside pool bar was opened during our stay too

location, breakfast, beach area is great for kids, live music.

the breakfast

near everything, staff are very friendly and give a good orientation about parking procedures, breakfast very

i had to go to hilton next door to enjoy a bar and other amenities

the room was very large, and our early check in was accommodate.

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes,

building is a bit dated and free wifi connection wasn't

the gym was in a meeting room with no direct showers/changing room

the hotel's laundry room was a welcomed sight

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

location, easy beach access. good gym.

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

the food was great the pool and lagoon view were great

great location, nice views, friendly staff, self laundry service

gym equipment very

rooms were dirty, had ants, bedroom door kept getting jammed, wifi didn t work in the rooms

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

it was clean and new. the linens were great. close, free parking was greatly appreciated!

wifi good

good news casa ciana has a parking lot they are upgrading

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

is centrally located with some parking spaces

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

free parking on site is a huge plus

the breakfast is good but the prince is much

rooftop pool and hot tub

the jacuzzi and pool

over all service and efficiency the price room service

paying over $1000 each time, i just wish the pool bar was open

one more annoying thing - they charge an extra 75 usd for early check in or check out

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

the rooftop bar with its small saltwater pool was lovely

even in january the pool was refreshing after paddle boarding

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy

were wonderful at acclimating our luggage for early check in and check out

enjoyed the hotel and everything it had to offer, pool, gym, towels for pool/beach/adult only area/drinks

staff majorie at ola and raul the pool clerk were amazing

we re we re skipped for room service on one of the three days.

while the room was nice, the wifi in it just didn't work (and they never got it to work effectively) and little

the beautiful infinity pool was located on the west tower where all the kids were

the breakfast was amazing

small pool

pool is tiny and too full of kids for my taste

not being able to do laundry

the pool and gym were both small but good for what i needed

and thank you to alexander at the vip club bar for his excellent service and warm hospitality

my 2nd time returning to the beachfront-casino resort, there will definitely be a 3rd & 4th visit for sure

lobby could be a bit noisy in the evenings since the bar was located there

the gym was spotless and the lady working the gym was great always sanitizing machines

mediocre rooms, poor wifi.

the gym is good for a cardio workout

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back

there is also a casino across the street

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating

the choco cortes bar in the lobby was a great recommendation

poor wifi

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it

kitchen staff joan/yoan was amazing! super attentive and kind!

beautiful clean rooms, strong wifi!

fresh breakfast

also, the wifi signal is very weak and kept dropping

it was great, well kept. smelled great and the casino team was the highlight

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

the pool the beach the the location the staff was the best . will be returning !

my fiance dropped of key to the room at the spa to give after my appt

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to

wifi was unreliable

ac was good, wifi is strong, and hot water in the shower

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

and we had access to the kitchen with fridge and microwave

customer service, clean and very comfortable, breakfast and wifi included

no pool

wifi was a bit slow

we enjoyed also the gym and rooftop jacuzzi

the wifi went out the thursday/friday of my stay as well as the fire alarm going off forcing the guests

wifi was a little spotty

access to the main marriott for beach, spa and gym

the beds in our kids room felt the same

wifi was on and off at

the pool area was nice and always had clean towels available

the rooftop was gorgeous and there were access to towels and a gym

friends used the laundry room and the dryer took a long time to dry, had to run them twice

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

amenities - beach trolley, cafe, laundry

the pool was great! the room service and staff made this stay even better!

great breakfast buffet uncle in price

the casinos and beaches are close to the proximity to walk

hot breakfast

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

the coffee was great, decent breakfast, villa was very comfortable and huge

late check out

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just

items in the room heard the neighborhood all night - not kids friendly bathroom not really clean - drain needs

the hot pool is great. the staff and the delicious smell coming from the restaurant.

no room service no bottle water

the pool is heated

use of both was nice, pool@windchimes is small and only open to 6

wifi, and i stayed on the first floor close to the restaurant entrance, and it was horrible because

staff could have been more out going. linen didn't smell fresh (pet dander?)

i asked over 2 times to clean the room i had left the sign outside the door room service needed no one came

the pool, the decor, the tranquillity every single thing

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

no breakfast, no wifi, no ice but they have us a ice bucket

lots of cute spaces to relax or work (i was working remotely on this trip) and wifi speeds were great

the staff were awesomely helpful & friendly and the hotel is pet friendly

the pool, roof and other common facilities were great

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

things i didn't like at dream inn, let's see the parking is not reliable at all multiple junk cars taking spots

very small pool but who needs the pool with the ocean a block away

even a yoga class is provided and the public kitchen can get things you

are lots of thoughtful touches in the common areas coffee, tea, and water stations, a communal kitchen, board

i would have loved a heated pool. the pool being cold wasn t a selling point for me.

didn t like much about the property, was truly let down by the pool and the size of the pool

parking is not available

kitchenette very useful

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

gave me one with no kitchen

loved the restaurant and bar directly on the ocean

power outages, weak wifi

the breakfast buffet was awesome

decent breakfast with a reasonable choice of food

nice clean room and facility, breakfast

staff, hotel & room cleanliness, breakfast exceeded my expectations

convenience parking and location. walkable and centric. rebuild historic was impressive.

we arrived so early and he arranged early check in plus breakfast for us

loved that it s pet friendly assess to everything and the staff was real nice , helpful and

its pet friendly, we went with our great dane

room had no windows but door allowed road noise. wifi was unusable. breakfast is no very good.

parking, close to overpath to go to beach

nice bar and lobby

the room very clean. channels on tv work as did the wifi.

great restaurant and pool area

my kids loved the bunk beds in the family room

immediately it ended up being a false alarm but that was scary to myself and definitely my kids

the gazeebo with pool. also the sound barriers to keep privacy and reduce noise.

pool

there is street-side parking, but the road is quite tight and forces you to turn around in someone else's

ease of parking in front

in shower, large beautiful kitchen with no kettles, silverware or dishes, advertised that it had pool and jacuzzi