the water was cold, and doesnt have pool.

great gym!

breakfast and free wifi a plus

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

friendly & professional front desk staff, excellent breakfast & very clean & comfortable room

the wifi wasn t great

breakfast great ud83dude03 pool, casino,beach excellent

the pools. they were a bit dirty. not for kids.

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

gym equipment a lil old

stay was awesome my kids and i have a ball

breakfast was great

i loved the fact that i was able to get a late check out, due to me having a later flight

breakfast was awesome! many delicious options, kids loved it!

pool bar gym there is 2 staff members i really liked one was a young guy at the pool bar that was teaching

thing i didn t like was seen an employee standing by the pool area and not be allowed to sit down was a rainy

location, pool, amenities, breakfast at cana

beach and pool area; incredibly gorgeous lobby, bar and entertainment area

casino, spa or gym as advertised

stay - gym was great

the spa was amazing

the location mins from the airport, the hotel was a resort, beautiful pool beach and hot tub and exceptional in

the only thing i didn't like was if you are staying it should include breakfast

in particular the lady that works the kitchen that serves breakfast and lunch

staff from the bell men to front desk and the breakfast servers to the beach lunch areas

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

dirty pool chaises and kids area wasn't functioning like other times

the gym could use a little upgrade. the laundry room was not available at the time of my stay.

beautiful pool area too

the pool area was also very relaxing and always enough beds

it also faces a pool outside so if you don t close all your curtains, people will see you showering and doing

there is street-side parking, but the road is quite tight and forces you to turn around in someone else's

in shower, large beautiful kitchen with no kettles, silverware or dishes, advertised that it had pool and jacuzzi

ease of parking in front

the gazeebo with pool. also the sound barriers to keep privacy and reduce noise.

could not get wifi on the roof top

tv did not work at all and wifi was unreliable

love the views, the pool and the room.

breakfast choices were great

s no room service due to covid, so when you need something you either got it hours later or it never

no room service or bellman

free beach towers. 24 hr gym :-)

at night, there were a bunch of kids hanging/partying in the parking lot (like it is usually the case)

parking tag not working perpetually, wifi not working perpetually and bathroom leaking

the pool was perfect

we arrived so early and he arranged early check in plus breakfast for us

pool was very clean

the parking lot

the breakfast was delicious

the pool was amazing we had it to ourselves

the breakfast buffet was awesome

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

staff, hotel & room cleanliness, breakfast exceeded my expectations

nice clean room and facility, breakfast

wifi not adequate. no safe in the room.

i was in cheapest (not cheap) room right next to kitchen restaurant & reception

right on the beach great beach bar nothing fancy, if you don t like hearing the ocean this place is not for

it also said there was a kitchen in every room it was false also no mini fridge or even a coffee maker which

no wifi in the rooms.

he was so friendly and was able to get us an early check in which was extremely appreciated

things i didn't like at dream inn, let's see the parking is not reliable at all multiple junk cars taking spots

the cleanliness of the rooms and accessible features like the pool and coffee.

we loved the private pool setting (because of covid you signed up for private pool hours)

very small pool but who needs the pool with the ocean a block away

the decor of the entire property and the sanctuary room and the fact that the kitchen is vegetarian & vegan,

great wifi

there s access to a communal kitchen where you can make tea or prepare your own food

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

parking

pool not a pool

no wifi in rooms

no lift had to carry cases up 3 flights of stairs breakfest was very weak no wifi n bed room

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we

the pool, the decor, the tranquillity every single thing

late check out

loved the pool although we didn t use it much due to how close we were to the beach

the pool was lovely and the bar was cozy

ps the pool was the main reason we stayed there for the kids

within 10 to 15 minutes they had put us in a new room , right next to the pool and a balcony with a kitchen

of parking and the pool on site is heated

use of both was nice, pool@windchimes is small and only open to 6

the walls need to be cleaned better wifi inside the

i asked over 2 times to clean the room i had left the sign outside the door room service needed no one came

room service was horrible too

i pool was clean and so was the gym

better gym facility with more equipment would be nice

pool area was clean and well maintained, laundry onsite is useful

they charge for room service even though they say they don t

did not like that there was no continental breakfast.

the casinos and beaches are close to the proximity to walk

good breakfast clean rooms nice staff

very safe and secure, continental breakfast, very clean

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

we enjoyed also the gym and rooftop jacuzzi

has a gym and nice hot tub lounge area on the roof

room size and layout, breakfast, pool

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your

didn t like that the property didn t have a pool only 2 jacuzzis

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool

great location in condado laundry area and rooftop pool

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year

location is great. gym is a plus.

small pool but it s nice and also clean

kitchen staff was very helpful and friendly

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as

but, the staff was friendly, breakfast was great, and they held our luggage while we went to church

was no wifi and the tv in the room could not stream anything as there was no wifi

the wifi did not extend to the room therefore the tv did not work either

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

and we had access to the kitchen with fridge and microwave

wifi was terrible.

also, the wifi signal is very weak and kept dropping

washcloths, limited hand towels to bathe with, broken atm and no room service or microwave in the room

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

only issue we did have was , we couldn t really enjoy the hot tub there was nothing but kids hanging in it

love the room, the beach and the casino and live music

access to beach, kids play pool, hot tub, sauna and bar

two casino's in either direction 3 blocks from hotel

pool and close walk to the beach

the music from the bar below was horrendous

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no

the choco cortes bar in the lobby was a great recommendation

were wonderful at acclimating our luggage for early check in and check out

food at the pools and room service was great

lobby could be a bit noisy in the evenings since the bar was located there

staff in the lobby bar were top notched

the night entertainment was awesome. my fiance loves having the casino right next door.

loved the casino

the pool is nice and i thought the over all experience is nice

staff was amazing place was very clean nice clean pool

steps from parking lot up to the building and to our 3rd floor room

everything about the place was great for a village. love the pool area & it s surroundings.

the roads in the area are narrow and have many curves. the water in the spa was cold.

pool is tiny and too full of kids for my taste

not enough parking. wifi isn't stable

the gym and the pool were great. i also loved the are where breakfast was served.

it smelled like wet laundry

staff was very friendly and wifi worked great

is centrally located with some parking spaces

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

free parking on site is a huge plus

most importantly, if you need parking this is one of the few places that offer private parking

the kitchen is equipped with basic essentials

having parking available made it very convenient

wifi good

outside and another day was told to move my car when i was parked in the correct casa ciana parking

the pool!!

wifi is not working anywhere ousting of the lobby

pool area didn't stay open past 10pm

one more annoying thing - they charge an extra 75 usd for early check in or check out

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

location and the perks like water in room, gym

the mini bar is fully stocked, the rooms are clean and beautiful

the restaurants were really good, the pools and hot tub were well-kept and clean

tequilas, front desk, hotel entrance, and with butler and concierge), and excellent housekeeping, kids and adults

attentive staff, nice restaurants, nice pool and grounds...great drinks!

we only ate breakfast once but it was delicious

food , amenities, the pool area . rooms are perfect

the rooftop pool and bar are definitely highlights, offering a perfect spot to relax while enjoying a drink

place was amazing overall highly recommend for an adults only experience

could use music in the pool area

pool and hot tub closed to early

wifi was down the 1st night, limited things to watch on tv

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

gym is very basic.

pool options + being close to the beach

my kids loved the water slide.

wifi need to be improved. unable to use the entire trip

kids friendly

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

everything was closed in this hotel with the exception of the gym

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

should have been told about current construction at the pool and parties that were being held on certain nights

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

love the rooftop pool, wow what a view, and great lighting at night

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

continental breakfast included and excellent staff.

i had to go to hilton next door to enjoy a bar and other amenities

cool down, breakfast cpuld benefit from having some protein like adding eggs, bacon or sausages, wifi never got

wifi is terrible

no housekeeping no breakfast no pool etc

staff, room service, facilities, all excellent.

we made them at the desk directly with the spa and two days in advance

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

expensive room service and they seldom answered your call

in the $50 a day resort fee - but other than that it was a great place to stay - the rule of no kids in the

great location, clean rooms, cool pool, good restaurants even during covid

it has no room service

zen spa was also great, relaxing and the therapists very helpful

lovely spa services

rooftop pool very nice

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the rooms are espectacular and you have a kitchen, living, dining area as well as the room

there was no onsite laundry or cafe kitchen to use since they were still being installed

the rooms were gorgeous. had an entire sweet with kitchen, no stove. beautiful bathroom

the room has a lot of space, is clean and has a full kitchen

it was literally like a one bedroom apartment with a kitchen and sitting area and a private terrace which was

small pool and gym

the gym was relatively well equipped for a hotel

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

rooms did not have refrigerators, microwaves and no wifi. very disappointing. needs updating.

resort fee was a little high considering what it covered; bottled water, gym, wifi and a fruit at the front desk

saw a few kids

we didn t go to the pool area

plus the rooftop bar resturant has the best views in san juan

superb rooftop bar and buzzy coffee bar on the ground floor, with restaurant

beautiful small rooftop pool that looks out over the city

very bad wifi in our room.

wifi wasn't always the best when on the roof sunbathing but worked fine in the bedrooms

wifi was bad; we had to use our cellphone hotspot from time to time

wifi password on back of room key card

wifi wasn t that goid

wifi works and reliable

really good wifi

also loved that this place was adults only

price for the rooms was a little high considering that there was no elevator and no pool

rooms with gorgeous tiles, huge wooden double doors to the patio/outside, super comfy bed, cool pool terrace on

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in

roof top bar was excellent. staff was great!

the elevator smells strong kitchen smell from restaurant on 5th floor

the day we stayed, they closed the kitchen for breakfast (no reimbursement)

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair

water cooler for your use in backroom with laundry facilities and very dirty

and tidy room, great location bang in the old town, excellent wifi, good bathroom, good ac

wifi was a bit slow

hot water, wifi and air conditioning system

no wifi in the rooms was also a bit frustrating

the set up of the room for a family with older kids.

sorry about the bad wifi

noisy . laundry didn't work.

either way pool is really small not suitable for kids

no consistent wifi, no internet, no tv. shower water was nonexistent.