was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great

staff was helpful with check-in and laundry

only item we had a bit of a challenge with was the wifi

it had good wifi and tv

our room was clean and the kitchen was well stocked with pans and utensils

friendly staff, clean room, wide variety for a delicious breakfast.

the pool. it s not big.

this place is how a wash-room is available to the guests, allowing us to wash a load or two of laundry

clean, friendly staff, nice rooms, and free breakfast and happy hour!

big rooms with kitchenette

there was also a fully equipped kitchen

beautiful new property with spacious rooms and a great breakfast!

only my boys/nephews who are swimmers, the only thing that they didn t like was how shallow the pool was,

charge tooooo much for laundry facilities

onsite laundry was a saving grace for the trip

like safeway, longs, l&l bbq, mcdonalds, grab a quick dinner or 7-11 gravb some snacks for the kids

location and view was great. the room was very big and spacious and had a laundry machine.

great view, cozy suite and full kitchen!

no chaise lounges around the pool.

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

only bad experience is that we had breakfast in our room on the balcony every morning, but unfortunately nobody

only bad thing was the service at the adult pool was very very slow

service, food, location, kids camp

the adult pool was a great touch and just the friendly staff :-)

four season has a wonderful layout so that adults and kids can both have fun

the lagoons, pools, activities and services are the best

the use of the gym facilities and locker room on the day of departure gives us an extra day at the hotel without

our apartment was also great, with a good kitchen and view, nice bedrooms and verandas

the kitchen was stocked with a variety of cookware, serving plates and utensils

so many young kids i would not go back again - the

the pool was great, so were the bell hops, locations was as expected if not a little better

gym was brilliant and pool area too

room service (and is overpriced if you ask for a change of towels) not a clean room

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just

inability to access internet via hotel wifi in room.

lack of secure wifi for work

hotel was beautiful and the gym and pool were open and beautiful

room with kitchen

pool is a bit small and there is no wifi in the signature restaurant

lack of amenities i.e. laundry service, kitchen, microwave.

i liked everything although the wifi was a bit hard to connect to

time i stayed at this hotel, had a very nice room, was allowed an early check in

pool looked kind of small, but i didn''t go swimming in it.

were all very nice and welcoming, the beds were comfortable, bathroom was a good size and the wifi was quick

fab location. great wifi.

all of the resort fee (which was a surprise after we'd paid all kind of other fees) the laundry didn't work

adults pool and gym were our highlights

did not get early check in a suggested we would

the free wifi was a little inconsistent with the connectivity, only (minor) fault.

they’re mostly younger kids, but all super friendly and the ice cream is so good)

there are plenty of options like swimming pool, coffee shop, resto, spa and ect

why would they even advertise the fact that the gym is available

pool area hot tub would be great addition to assist with physical recovery after hikes, runs, swims

nice place, liked the kitchen and laundry facility,great location in walking distance to a lot of places

for five people, one more chair for the kitchen counter would be great, but it was obvious from the pictures

location, well equipped kitchen, nice view over the marina and close to the beaches

was old and dated, missing necessary equipment in kitchen, lanai, bathroom, etc

problem parking was hard for me coz i have my mom and toddler with me find parking outside

nice to have both beach chairs, boards, and towels, as well as a kitchen and bathroom that were perfect for our

excellent facilities including 'do your own laundry'

the gym was ok

pool was nice also

location makes it hard to access waikiki beach with kids

the amenities provided: water fountain self service laundry ice machines luggage storage

the air-conditioning in the gym was not working, but there were fans to have some air.

outdoor pool offers night time relaxation under the stars and the coffee/tea/bathroom amenities are a

dishes needed to be cleaned but there is no water as there is no kitchen or kitchenette

good to have laundry facilities available

- laundry area could be better

the kids loved camp penguin and the pools especially paradise pool

it had a great kitchen with everything you would need

down the quieter end of waikiki which suited us well, loved the lagoon and pools

size of the room, have the full kitchen, washer and dryer

awesome place to stay with kids

some of the kitchen appliances were brand new

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

we didn t use the pool, gym, anything other than the room

property has a full gym, movie rentals for free, and a salt water pool that provides plenty of sun and shade

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

are extra costs for using: pool, gym, wifi, towels

opening hours for swimming pool (and fitness) start at 6 am

the hotel would give you a kitchen unlike anh other hotel and a big bedroom.

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

was great, laundry facilities (foc) available which was very helpful with a large family

we had one day that we had our room serviced and amenities that we paid for.

also, even with the do not disturb sign, there were several interruptions from front desk and room service

the pool on the second floor was private and had a bar area and nice area to get out of the sun

wasn t anything we didn t really like, just sometimes the pools can be a little overcrowded and another

to give a care for a beach towel, long lines and only one restaurant for room service as well room service wasn

my kids had fun

the kids could be entertained and safe within walking distance to all amenities, we requested an early check in

no gym in grand islander bldg

if one of the several pools didn t take your fancy, the beach & lagoon are literally a walk through the resort

pools nice but lots of kids would be nice to have an adults only section

really like our room with kitchenette and laundry

the kitchen and laundry in our suite made it even better as we did not have run around looking for laundry mats

very noisy people (kids) checked in to our neighboring rooms running and banging on doors on the floor, shouting

my kids had a good time at the pool, and they loved it

great location, pool, gym

nice size room, great laundry room, comfy beds

excellent gym facilities

was initially put in a room next to a construction site, sledge hammer plus petrol run concrete saw, lucky i

we loved the pool and the free bike rentals

there's also a nice pool and a small gym with peloton equipment

gym open all the time, staff very friendly and

nice clear place. great pool and gym areas

the kitchenette has a complete set for cooking

kitchen, which is a plus so you can prepare your own meals

s always a very enjoyable experience the staff are fantastic the hotel is clean the pool and the bar at the

the free breakfast was such a nice addition

in room we had a small kitchen, microwave, utensils, coffee machine

clean and amazing view from the pool

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

the kitchen was fully equipped, we loved the usb plugs at the bedsides and to have both a bath tube and

to us the rooftop swimming pool was not big enough for lap swimming

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

i liked that there was a kitchen and ac in one of the rooms

there is an adjacent common kitchen and a grill and fridge outside for easy cooking

the kitchen is very big and clean

the kitchen was excellent

the shared bathroom was kept clean and the kitchen had everything you could need

the facility cos it has kitchen in its rooms, was not disappointed

big size room, laundry machine, kitchen

the rooms in the residence are fantastic. the pools are lovely. gym is ok.

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

the property bar opened late and closed early in comparison to off-property venues.

the laundry machine available was old and dilapidated

love that they have a little laundry room on each floor

-my room wifi stopped working

) by the pool so our family could enjoy it by themselves

mini kitchen saved $ on meals

location and using the swimming pool

it has a small kitchen but no cups or anything

for the area room was clean and spacious we loved the free kona coffee in the morning the little kitchenette

kitchen cabinet doors were coming off their hinges, the balcony door didn't lock, so had a small

the wifi was very intermittent and cut off constantly

spa is closed because of covid19

staff were so lovely and the sushi bar and drinks at the wai'lo were amazing

cocktails at the pool bar were also great

we were offered an upgraded room which, to our surprise, included a nicely adorned kitchen with everything you

the facility like swimming pool and gym is also good

maybe just some extra things in the room like cleaning cloths for kitchen and cold water jug.

the pool was cold but it was cool outside also but maybe next time i ll jump in

i called ahead for an early check in request and the lady in the front desk did her best to find us a room that

the pool was being repaired.

wifi was pretty steady, mini bar in the room was actually bigger than in most hotels, microwave

although this was not the lowest cost pet alternative, i found the staff to be very welcoming, the mini-suite

the toiletry amenities are really lovely in the rooms and the pool side bar is a great touch

loved friendly staff, free coffee in the morning & the pool! thank you for everything!

pool lounge chairs don't have umbrellas and didn't have a convenient spot to put an umbrella

we also loved the fact that it was dog friendly because there were so many babies everywhere to pet and never

had a lovely time in waikiki however sometimes our daily room service was questionable

entertainment system and wifi were hit and miss

no room service to clean rooms

electrical outlet in the kitchen was not working

having the mini kitchen with our toddler it was great for preparing bottles etc but no crockery or utensils and

including all kitchen items were immaculately clean as well and although we were next to the laundry room and

the pool is very small

the pool

1 bedroom with a full kitchen

are also two sliding doors to the huge bathroom giving access from either the bedroom or the kitchen/common area

my only gripe is the gym is kinda cramped

the access to the club was great if you like the idea of having breakfast every morning and mai tais every

early check in

and the onsite restaurant - monkeypod was right on the beach which made breakfast great as the kids could play

i also enjoyed the fully equipped and spacious gym facility

bed was comfy, the shower was good, the room was spacious, the breakfast was great, the staff was outstanding

the pool is a bit sad-looking but probably great for kids

although it doesn’t include eggs, cheese, or meat, but it was still fine for us and the kids

our room was much better than expected, we had a full kitchen we didnt plan on

facilities were a bit old, breakfast was not to my taste (but other people seemed to enjoy it and the breakfast

the staff is terrific including the baristas in the coffee and breakfast cafe

the small laundry room had three compact washers and dryers

outside courtyard & pool.

the pool and spa are nice also

so was disappointed to find no bath or kitchen cooking equipment

and a small coin laundry room, which was very convenient especially after swimming at the beach everyday

nice hotel, very well located, fair price, nice gym

great location and spa/gym facilities

furniture has been chewed up by pets

i arrived by motorcycle they upgraded my room to be on second floor adjacent to car park, great bar and amenities

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the aloha therapy spa in the resort was really a bonus

we didn't complain but there were teeny, tiny ants in the kitchen

mostly good especially kitchen,microwave etc

we loved having the fridge and kitchen

was no microwave, no iron, no guest laundry, no place to get ice (i did learn turn down service brought ice, so

the drinks at the pool bar and the breakfasts and views, as well as the public spaces, and the beautiful pool

loved the lewers bar in the evening with fantastic live music

pool could have been a bit better and there is no pool part that is suitable for small kids that can’t swim

wifi connection is a little bit slow.

staff were amazing and so accommodating with early check in and late check out

would have been great to have room service.

my kids liked the pool and spa

was surprisingly good, and the use of a laundry was a bonus

i also used their coin laundry

was great having a full kitchen so i could cook if i wanted to

it was nice to have a studio with working appliances (fridge, ac, microwave, kitchen

:( the facilities such as kitchen and bath are dated

peacock apartment is excellent with fully equipped kitchen just one block from the beach

well resourced kitchen, location, adequate size, great shower. really nice pool

no microwave or laundry

the room was comfortable, wifi was reliable, in-room coffee and tea provided and the staff was very

property has wifi (fast), pool, elevators (2 but quick), laundry, pool, parking, plus a very good restaurant

property has wifi (fast), pool, elevators (2 but quick), laundry, pool, parking, plus a very good restaurant

no jacuzzi, gym, snack bar or microwaves in the room.

more self contained facilities would help i. e kitchenette, laundry

kids aren't allowed in the infinity pool.

my kids loved the pool and easy beach access

loved the pool areas

there was no room service!!!

pool closes at 6pm which seemed really early for this time of year (may) when the sun is up til

it has a 3 star gymnasium

alot of chlorine in the pool, hurt kids eyes

we had a 25 min wait for breakfast and it was only menu order from a limited menu.

wet bar was operational (that is not always true in other hotels)

the pool was nice! kids loved playing even though it was january.

having the coin laundry facility on site was convenient

area with rowdy with kids and dirty

having a full equipped kitchen was handy as we could make meals at home

good amenities, including kitchen and cookware

studio apartment was very spacious and includes two comfortable double beds, well equipped kitchen, air con,

i couldn t use laundry by credit card

great location and decent value, great wifi and free parking

comfortable for a family of 6. easily accessible and on site laundry.

money room was good size for myself and my two daughters staff friendly and helpful coin operated laundry on

their parking and pet fee are expensive , both are $47

clean. regular room service

spacious room with full kitchen

the balcony was small but nice and the view over the canal and golf course pretty good

full kitchen with everything required

unfortunately there was no early check in as they told me when i rang up before getting there

i wish the wifi was in the room.

pool and spa were perfect, especially after the marathon

a small and personal hotel, very friendly and warm atmosphere and great for the kids to be able to move around

than the wifi being a touch slow, nothing

would like a bigger gym. waitresses at the bar were not as friendly.

, nicely decorated, great restaurant and coffee shop, nice pool area

great gym and gorgeous pool and lobby area adorable welcome basket and rooms were a good size

loved the bar and food was great

their restaurant serves great breakfast

the rooms are comfortable and spacious, we had a double for a family of two adults and two kids, balcony with

hearing kids at 6am in room next door

similar feedback with the laundry room, towards the beginning of our stay, only 1 washing machine was working

much - front area construction works and no gym whilst under renovations but that is temporary

the rooms were great very clean staff was so friendly pool was great just very busy so only had one chance to

wifi took forever to connect (if it connected at all) and was extremely slow

no pool

it also has a pool with a bar for adults only

was not a great site but we didn't stay inside long enough to be affected, wasn't able to do an early check in

the breakfast was amazing

the pool was not my favorite

multiple altercations with the resturant personell as we were put near the kitchen because we had kids

free wifi in the room and daily free glass of pog juice at the pool

great location free wifi

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

kick you off lower pool/sun deck in the afternoon so they can expand there outdoor offering for dukes

that the spa had been removed next to the pool.

with two kids it was terrifying and requires constant vigil so the kids don t go out to that balcony

love that kids ate free at duke's and hula grill when you stay at the hotel

room

its central, easy to get to. late check in and late check out available.

- only 5 minutes to the beach view - of the canal and golf course concierge - caroline was very helpful with

pool was smaller than expected

the room was had a nice kitchenette, bed, sofa and bathroom.

location was good....beds were comfy and room was large. kitchenette area was great!

poolside bar & hot tub area (with torches for lighting) was so relaxing in the evening

the room was great, had 3 windows and a mini-kitchen

was under construction and half torn apart, kitchen was closed, $40 a day to part are you kidding, should be

wee bit of trouble with wifi but not a dilemma

a pool, gym

lobby area under construction during our visit and too many kids at the pool

wifi was horrible the worst i have ever had at a stay at any hotel

loved the breakfast buffet and were a little disappointed that we couldn't get comped for it on our 4th

the spa and gym was nearby

dirty - no laundry service for 5 days, when i was on a business trip - zero follow up by reception staff -

the 2 bed apartment was perfect size, kitchenette was handy to have

great location, easy walk to the beach. nice pool.

nevertheless, it was clean, staff were friendly and obliging, service was quick and the laundry was a great

arrived super early and the lovely front desk staff offered us an early check in which was very much appreciated

we were hoping to use the laundry room so we wouldn t have to do it when we got home.

my kids liked them

there was a jacuzzi tho, and seating in deep area of pool so could relax in pool cause too many kids on shallow

lobby was very nice, the hallways upstairs and the level for laundry looked old and outdated

pool area was great, but the pool itself a little small. gym was large with a good view.

there was regularly live music in the lobby and the kids made leis

laundry facilities were available, as well as beach chairs and body boards for the beach

the pool area was also very quaint and pleasant the only thing missing was a bar in the hotel

shared with hotel next door due to their pool being out of order. small

location near the beach, shops and restaurants; friendly staff good room with kitchen

pool bar didn't sell alcohol but you were allowed to bring your own alcohol to the outdoor pool area

receptionists were very friendly and helpful, laundry onsite was a plus

balcony, fridge, microwave, kitchen utensils, tv, ac, coffee machine, 11 towels, very clean, good wifi, facilities

the wifi internet connection was good

the laundry machines were outside, and the parking spaces are very small.

in the middle of waikiki - across the duke, balcony, fridge, microwave, kitchen utensils, tv, ac, coffee machine

i like location, the room, the pool

laundry facility available, great place

the view from the roof top swimming pool was

there was not a change machine to get coins to do laundry.

had laundry facilities and kitchenette which was a plus

only thing i wouldn't recommend was the breakfast buffet

the gym is convenient and has enough equipment to get a decent workout

the hotel but when i arrived they said it only included 2 adults and that i needed to pay for my kids

the hotel but when i arrived they said it only included 2 adults and that i needed to pay for my kids

swim bar on 3rd floor was cool, had live music, cheap happy hour, crispy chicken was

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

wasn't a huge fan of the wifi not being great, but denise the front desk staff fixed it immediately

staff were very friendly and accommodated early check

if staying at this facility ask for early check in

the pool was extremely cold and too deep for my kids to swim in, but that s ok, because they loved the beach

kids loved hiring a new dvd (included in price of room ) each night

bathroom is small, elevator is a little sketchy, no laundry facility anywhere near

early check in was available, which was fantastic and very much appreciated

they treated me like a long time customer and know me and my kids' names

this is a great place for young people with no rental car and no kids

coin laundry is about 10 - 15 mins walk.

pool bar was a vibe and the breakfast was good

location, comfort, and pool and bar area. breakfast was great as well.

services, facilities, it even had a batting cage on saturdays, spa was phenomenal

there were breakfast sandwiches advertised on a sign at the entrance of the indoor bar/pizza place but when i

being able to do laundry onsite was most appreciated

there was a grinding noise on our second nite its like some one doing laundry next our room ,

the room is nice and clean, with simple modern decorations the mini-golf and pool areas are fun for the kids

to bad the bar was closed at the

hour restaurant and room service excellent as i recovered from a long flight

used band aid was in our bed on our first night which appeared to have gone through the laundry but wasnt spotted

rooms could have been a little better cleaned and pool bar food could have been better.

wifi really sucks . i used up my cellular data cuz the wifi broke during my stay.

the foyer areas & the pool areas & gym were great

loved the poolside bar the moana terrace

bar pool pulled pork. dry and not worth $17. calamari rings killer

my teen/ adult kids love it

the apartment was condo style so it had a full kitchen and kitchenware, a fridge, utensils, so we made good

value, good choice for families with kids

well equipped kitchen area including an oven which was really helpful

how clean everything is and having a kitchen.