was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great

staff was helpful with check-in and laundry

only item we had a bit of a challenge with was the wifi

it had good wifi and tv

our room was clean and the kitchen was well stocked with pans and utensils

wifi ok when it was available, drops in and out constantly

pool and jacuzzi on 11 floor is big and nice , a nice place to retreat

the staff were very nice and loved the laundry facility.

fast free wifi

machine for laundry was out of order but i was able to purchase laundry products at the store on 2nd floor of

nice bathroom and good facilities such as gym + sauna and pool

nordstrom within 500meter - we had a suite of 2 rooms like living and bedroom where our 2 kids slept in sofa

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

i couldn't have access to hotel wifi until i came down to the lobbey and used starbucks wifi.

the hotel was very nice overall. very clean, staff very friendly. the gym was great.

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just

room service (and is overpriced if you ask for a change of towels) not a clean room

lastly the pool is only open til 7pm and there was no hot tub either

the pool was great, so were the bell hops, locations was as expected if not a little better

we enjoyed the lobby (starbucks, stores) and the pool

some of the kitchen appliances were brand new

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

location clean comfy nice pool

we didn t use the pool, gym, anything other than the room

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

no laundry facilities & restaurant hours

convenient location enjoyed the gym and pool facilities

changed clothes and was invited to hang out at the bar and pool area while i waited

early check in, staff very helpful, room reasonable.

the property was really cutesy along with the pool so no dislikes at all.

the bar also the workers was nice

wifi excellent

cept the laundry room was down)inconvenient for a long stay like we did

we loved the pool and the free bike rentals

pool was perfect as was the gym

the very small gym

noisy kids around the pool

every day was fresh coffee in the lobby and the pool was nice too

it was going to be more machines to work out the hotel its big a lot of room for just small gym nah i don't

they have a free water near reception and at the 2nd floor at the laundry area

the mini kitchen area with plates and utensils was useful

the amenities provided: water fountain self service laundry ice machines luggage storage

the only thing i wish is that it had a better gym and i think they were renovating it so there was just paper

have labeling in the elevators to help people locate what floor laundry etc

- laundry area could be better

pool is by peoples rooms which was weird but we enjoyed the pool

the staff, early check in.

was phenomenal , right next to the beach with a lagoon right before the beach the pool and bar area were great

we werent expecting an early check in so we were so happy

the spa didn t have both sauna and steam

spa was closed so we had to uber to one nearby

staff were friendly and very helpful. the pool and gym were nice and relaxing. will be back

pool area well-kept and clean

but with that fee they included $10 in the restaurant, so morning coffee was free, and also the wifi

wifi was good

the gym is small but has everything you need to stay in shape

well equipped kitchenette and i loved the lei making class on monday

out beach chairs and towels for no fees, playstation and movies was there for convenience too the kids really

no cleaning fee/laundry on every floor 2

great coffee shop and shops on the ground floor and good gym as well

also wish there was a small step stool provided to assist my kids when they are using the bathroom sink, the

and kitchen

the pool was beautiful- the path along the canal was great for morning walks and runs watching the

it was a pleasant surprise to have laundry facilities too

i called ahead for an early check in request and the lady in the front desk did her best to find us a room that

gym equipment

when we used the laundry machine at the hotel, some of our clothes got bleach stains on them and were ruined

gym was very clean

location, fast service, nice pool, pool bar and abc store are very convenient

the wifi connection was strong, i was able to work from my room with no issues at all

i choose queens beds but they were twins and me and my kids slept uncomfortably.

wifi was available through the hotel and worked well

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

was great for the kids, everything was in walking distance

loved the pools for the kids and staff were all great

also has laundry on every floor of lagoon tower & free to use

we traveled with a two year old, our rooms were extremely comfortable, had all the kitchen amenities and were

to us the rooftop swimming pool was not big enough for lap swimming

great location, nice rooftop pool. relaxed atmosphere.

the pool view is perfect, just wish it was a little bigger

i like the cleanliness of the facility. kitchen is equipped of what we are going to need.

the kitchen was fully equipped, we loved the usb plugs at the bedsides and to have both a bath tube and

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

of a walk to our room location and disappointed with the hours of availability for the pool and spa

good location good kitchen good pool.

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton

good location good kitchen good pool.

the pool area is beautiful and we enjoyed our swim there

great location, great pool, great staff, and pet friendly!

the pool didn t get much sun

nice check-in/lobby/pool area

was fantastic, the restaurant food and bar was very friendly and high standard

the room service was amazing and so thoughtful!

a, restaurant,bed making etc) all facilities were very clean and beautiful including the pool

the main pool was under renovation

we loved the dean & deluca deli and wine bar downstairs

the facility cos it has kitchen in its rooms, was not disappointed

family of 6 ate breakfast in the restaurant every morning for a week tim and ping looked after us every making

very clean very nice hotel .kids loved the heated pool.

the pool and outdoor area was really nice

pool was slightly heated so it was very comfortable for the kids to swim in and it was shaded

the staff always greeted us with a smile and allowed us to have a late check out, however, they weren't able

owner is very nice and accommodating, he offered us early check in and late check out

there is a guest laundry available on site as well

the room was spacious and pretty decent views as well as a full kitchen with a large fridge which kept our

view (canal, golf course, hills, palm trees)

large room with multiple beds & tvs and full kitchen

rooms, comfortable beds, cleaned everyday, coffee/tea maker & fridge facilities, free wifi, a/c, near waikiki

early check in

location; however, we came during a storm which affected the hotel wifi

great location. great staff. had an onsite gym, had the basics.

great location and spa/gym facilities

the suite had two full bathrooms and a small kitchen

little kitchen with all the amenities you need, including electric stove and bidet in the bathroom

it s not fancy, but it s clean, looks relatively recently renovated, and has laundry machines

love that they have a little laundry room on each floor

no resort fees, wifi was great

wifi connection was so-so (webex and zoom with video might be an issue to make)

i couldn t use laundry by credit card

excellent view of the golf course and mountains across the canal

location -perfect. self laundry. kids swimming pool.

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

late check out was very accommodating

bathroom kitchen fridge stove small living room good size bed

hotel was very quiet, had very nice spacious rooms, comfortable beds, lovely staff and a great pool

we had complimentary breakfast

kids fingerprints and smudges smeared across mirror i guess housekeeping missed it. not good.

there s a lot to do for kids

my kids had fun

i have 5 kids ranging from 16 yrs old to 9 yrs old and they loved this hotel and the kid friendly pool with

pool with the slides was a little packed everyday

i think the wifi sometimes cuts off

unable to access wifi and staff unable to resolve

a beautiful property with a lovely pool, spa and surrounding lush tropical garden

the pool and garden area are

has kitchen, good bed, clean

clean, comfortable and nice furniture. great pool! my kids had a lot of fun swimming.

we also like the pools, the kids love the fact that we can rent dvds

if one of the several pools didn t take your fancy, the beach & lagoon are literally a walk through the resort

the $160 prize for each person luau out i could not afford to take my kids

our own kitchen was very nice with three kids

a 1 bedroom w two beds and a sofa bed, plus a kitchen and washer and dryer was great

pool closes at 7pm

peacock apartment is excellent with fully equipped kitchen just one block from the beach

was great having a full kitchen so i could cook if i wanted to

l really enjoyed having a pool available

well resourced kitchen, location, adequate size, great shower. really nice pool

location better rates compared to surrounding accommodations kitchen available, additional convieniences available

german bar tender

laundry on site is handy, as is the pool

wifi doesn t pick up well in every room

place is awesome if you are staying with kids

they advertised free wifi which you couldn t get in your rooms

pool was relaxing

pool, kitchen, the beds were comfortable, it is a nice bungalow kind of vibe.

the kitchenette was great but there was no cutlery or plates etc

kitchen facilities were very poor

pool isn’t your normal sized swimming pool but the kids still had fun taking a dip in the water

an issue for us as we just went out, but the bar is only open during the day which is a shame

pool, it is very very small

staff were very friendly and helpful at all times and accommodated us with an early check in

we are family with two young kids so it allowed them enough space to not feel confined

no microwave or laundry

wifi was a bit in & out.

the wifi was fast, and very useable for remote work

great location . close to shops , beaches and cafes . friendly staff , nice rooftop pool

if you have a few laundry machines and dryers, it would be nice.

no pool

pool was a bit of a let down

room was up to 6 people, there were 5 of us, but in kitchen there were just 4 plates, glasses, cups etc

the breakfast was amazing

stove in kitchen for those who cook

our kids loved the staff, the pool, and the free dvd rentals

within walking distance to everything and our room had a mini kitchen

- only 5 minutes to the beach view - of the canal and golf course concierge - caroline was very helpful with

its central, easy to get to. late check in and late check out available.

location was good....beds were comfy and room was large. kitchenette area was great!

hotel was pet friendly which was a huge help

the wifi worked mostly but had a technical issue with

wee bit of trouble with wifi but not a dilemma

are very kind and helpful, they allowed us an early check in

area with bountiful native plants & trees throughout hotel; room was large with supplies in kitchenette (perfect

was a little overpriced, such as breakfast pastries

gym was a little small, hard to work out with more than three people in it

f&b, the restaurant and bar are sensational

the pool is on the small side, and if there are kids in it (which there were a ton when we were there),

pool is on the small side, but there was always plenty of seating both in the shade and in the sun

we were above the gymnasium on level 4 and were woken several times by banging noises

bar always full so another hotel bar would have been great considering the size of the hotel

quite a few kids in the pool

enjoyed using the swimming pool, fitness/laundry facility, convenience store

hotel gym was very basic just a couple of dumbbells and some cardio equipment

room was also great having a kitchenette, large bathroom with separate shower and tub and double sinks

the price of the bar service at the pool were so high or they made a mistake in our bill

wifi is really bad

we had too many kids splashing water and swimming into us

staff were so lovely and the sushi bar and drinks at the wai'lo were amazing

many kids in the pool

laundry room was an added bonus

location was central, close to everything, i liked how the cafe and pool was connected, it was nice to grab

location was exceptional, the pool while small, was enjoyable

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

the room is marketed as a suite with kitchenette there were no glasses, cutlery or crockery which seemed very

amazing stay with our kids. the breakfast and happy hour was great.

hour and breakfast make all the difference

we loved that this hilton was pet friendly

the laundry facility was clean and the machines were very efficient

the kitchenette

we had booked a double since we have kids

free wifi and quick responses to room care and service

especially with kids

the kids loved that they had free cake

awesome restaurant bar

the room was clean and i loved that their was enough room for me, my, husband and 3 kids

helpful staff and good wifi

gym, pool, jacuzzi, room was perfect with kitchen

it was lit as the kids say. you know how they say that now adays? well they do, and it was lit.

also there is no room service in this hotel which was disappointing

location can t be beat! pool, beach, restaurants and shopping all in one spot!

the infinity pool and the bidets :) easy to get around.

great spot, lovely rooms, good facilities including a laundry

also the cost of having laundry done was ridiculously high

noise from the above floor, lots of noise from guests' kids jumping/running in the morning.

- awesome size room with great bathroom - comfortable bed and pillows - excellent pool and gym facilities -

staff were very friendly, pool area was good and the location was close to everything

had a room at the side (overlooking the pool) and unfortunately the balcony was very tiny, only wide enough to

beautiful rooms and pool and walk across the street for beach access

pool attendant

i wish there was room service

excellent front desk, laundry, and despatch service.

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated from

slow service for dinner at the terrace located bar / restaurant

really liked laundry availability on first floor as well as convenience store in the hotel

against using the day spa here

guests had to go to neighbouring hotels for both laundry and fitness/gym - additionally the gym at the neighbouring

the balcony was a little dodgy for kids from the 10th floor

great lifts in hotel - always fast & commercial washing machines to do your own laundry, great for long

loved that there were laundry facilities

laundry facilities were available, as well as beach chairs and body boards for the beach

laundry on site

hotel could really do with a bar so that you can enjoy a drink if you dont want to venture out

shared with hotel next door due to their pool being out of order. small

family and i felt disappointed in the lack of amenities no room service no more breakfast by the pool bar no

free bottle water free wifi very spacious bathroom location

and the onsite restaurant - monkeypod was right on the beach which made breakfast great as the kids could play

they had daily events you can take part in for adults or kids

had a bath but it seemed no bigger than a laundry sink

do miss the buffet breakfast

the gym was great, it is not advertised that it is available 24/7

the laundry space could do with a bit of a clean too

laundry facilities get tied up quickly.

location, ammenities , great staff, great pool, ping pong and gym, close to everything

big rooms with balcony full kitchen perfect location (5 min max walk to beach)

if you have kids who don't finish their food, at least there is a refrigerator

i like location, the room, the pool

the roof top pool was pretty amazing too

at the 3rd floor there is laundry and the washing is 3

the pool, restaurants, and spa were all top-notch

definitely need a hot tub for the pool area

would hv like it if the pool is bigger & hv section for kids too

would hv like it if the pool is bigger & hv section for kids too

late check out was offered too

went out to the back courtyard and went up to the bar to order some food and drinks

the spa and gym was nearby

close to lobby great moana hotel history collection on second floor delicious and quick bar and restaurant

food was expensive we paid $80 for breakfast not logical.

the gym was well equipped, and we used it a few times

having access to (paid) laundry facilities was a huge bonus

besides room was more like an apartment and even equipped with a small kitchen with microwave and boiler

everything price, location, fridge, ac, catv, utensils, laundry, safety

on site laundry

laundry was outside and there were a lot of homeless.

only one laundry room and 2 washer are broken

price of breakfast was way to high.

laundry in other building

the hotel but when i arrived they said it only included 2 adults and that i needed to pay for my kids

large pool area and poolside bar has good drinks and lunch food

everyone one from the bar staff especially omar rocks!

and restaurants beautiful view from rooms, seaside or mountain view with balcony in each rooms gym 24/7 restaurants

to bad the bar was closed at the

is nice and clean, with simple modern decorations the mini-golf and pool areas are fun for the kids and families

block away from the beach, there's plenty of places around to eat at, laundromat was very nice, pool was perfect

the photos of the pool make it look better than what it is - but my kids spent about 3 hours a day in the pool

the hotel was very accommodating and allowed us to leave our luggage and we still had an early check in as our

staff were very friendly and accommodated early check

the gym is small / almost nonexistent

no gym, too bad for a 4* hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

space; friendly staff; great laundry facilities; very handy location to public transport and

very convenient parking next door and laundry facilities on each floor

had a full kitchen so we cooked our meals and snacks

pool was nice

pool was not heated

the kids loved mcdonalds next door and everything was walking distance

not great for families with small kids to have to worry about

all staff were so friendly. it was right on the beach and with kids that’s very convenient.

this is an older hotel that is well kept up. it was a tight fit for 2 adults and 2 adult kids.

no laundry facilities

pool bar was a vibe and the breakfast was good

the fitness center, is an actual gym, not just 2 machines in there

nice touch with the welcome drink, lei and free wifi

restaurant was very expensive but the bar at the roof top near the pool was great

location was convenient and safe kai coffee on site but outside the hotel had delicious breakfast sandwiches

helpful and friendly staff, clean rooms, and good breakfast with pineapple, and free wifi

beautiful pool not working but nice. it could use a nice bar alsoud83eudd23

smells like gym

close to zoo & aquarium for kids.

liked the floor we were on, as it was easy to access all of the amenities (breakfast, pool, gym, laundry)

wifi/internet was free but didn't quite get to 20 mbps upload/download

i feel the pool areas could be a lot better and more inviting. maybe adding a slide for the kids

spent most of the holiday in the pool area with the kids

a lot of restaurants in the hotel and near it the only bad thing was that the hotel didn t have room service

nice place for 4 stars way better then hayatt. kids loved swimming pool and fire show.

you could even do your own laundry at the end of the hall on each floor

a/c, a clean and comfy bed, a good shower, a kitchenette, refrigerator, iron, vending machines, laundry (coin

we borrowed toys for the kids that they keep that other people leave to make it easier for us

room and clothing smelled of food and constant noise and traffic from kids did not allow for rest

we have 5 adults and 2 kids and we had plenty of space

they also provide complimentary late check out that was really continent for our

no laundry in the building and no laundromat nearby

add self-serve washer and dryer so guests can do laundry, especially guests with kids

i liked the late check out time also as we have another hotel to check in to later today, so it means we have

bed is very comfortable. location is awesome. free wifi is great!

hotel bar was friendly and a favorite of locals

was beach front and the beach accessories they gave us was great, perfect spot for the kids to swim in

our rooms were comfortable, clean, with good wifi and everything functional

i liked the fact the beach was just across the street and kids swam in calm waters even in the rain many were

the location was great, beach candy was super helpful, especially having 3 young kids with us

husband and i tried to order room service once during our stay and never reached anyone

the beds are moveable which is flexible for us having young kids

next to the zoo is a big plus for families with kids

no password was given for wifi

the gym is convenient, the restaurant is very expensive but fine, and the location is great, especially

the staff were amazing, the pool for the kids and the location across the beach

the kids were always trying to escape so the doors opened and closed loudly all day and evening

would like an improved coffee bar so it doesn't take so long to get coffee in the morning.

wifi was a public network and when they did make it private, it was really slow, so i had to use my

gym is typical

beach, dolphins, room service, in town bus shuttle

our kids loved exploring the hotel grounds

we had the beautiful golf course view, which is as good as the ocean view

better variety of food options for breakfast & snacks at the pool bar would be fun

airport shuttle, poolside bar /sitting area closed too early, snack vending area would be

lack of the ability to get room service, and the high cost of valle services per day.

the two beds inside the room were more for kids than adults, definitely couldn t fit two adults

eggs benedict and of course the in room service

staff was great and dining room service exceptional.

drinks at the bar were phenominal

we also loved free self parking right in front and around the hotel

complimentary coffee machine in the lobby, pet friendly and daily resort fee includes free valet parking

near quiet beach, golf simulator, views

felt like a spa in the lobby

they also have a really great gym, which overlooks the park opposite