the shared bathroom was kept clean and the kitchen had everything you could need

you do get to share bathroom and kitchen with other guests, but since the location is pretty private, it is

i liked that there was a kitchen and ac in one of the rooms

the kitchen is very big and clean

there is an adjacent common kitchen and a grill and fridge outside for easy cooking

we also enjoyed amenities such as yoga classes, the gym, horse riding and surfing

definitely recommend going to the spa while you're there

breakfast by room service was excellent, very pricey thought

such a lovely design, nice, relaxed atmosphere. great pool area.

very nice gym

the breakfast buffet was not as nice as the mauna kea hotel on the big island

four season has a wonderful layout so that adults and kids can both have fun

also for a 5 star hotel, i found it very surprising that at the buffet breakfast it charges for coffee as extra

room was upgraded to higher category, we got early check in and late check out

they even had a top notch mixologist tending bar at a wonderful , reasonably priced authentic italian

friendly beach and pool staff.

pool

zero extra helpful items such as beach toys, boogie boards or goggles, or games for kids

very clean unit that had everything we needed including kitchen utensis.

the kitchen was stocked with a variety of cookware, serving plates and utensils

the gym and the parking lot is awesome.

free parking and free made-to-order hot breakfast, and free happy hour evening drinks at the bar was an added

complimentary breakfast was excellent! also room service.

friendly staff, amenities such as free breakfast buffet, laundry room, fitness center, and easy

all the staff from front desk, kitchen staff, bar staff, housekeeping staff, they were all exceptional

charge tooooo much for laundry facilities

breakfast was amazing

the first morning we went to grab breakfast the morning staff we so helpful and kind

the breakfast is consistent & very tasty

photos of the pool make it look much better and bigger than it is

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

good wifi and a comfortable bed

they accommodated us for early check in

out of order soap dispenser in laundry room

as soon as we walked in, we saw a full american-style kitchen with three stovetops, an oven, a fridge, dishes

no room service as i was sold

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the

there gym was also nice

parking expense need more laundry machines

pool area closes at 7 pm, the sliding door windows have nice views of the ocean, but have multiple

good for kids and family

the pool closure at 6

there was also a great gym and pool in the building

hotel itself is looking a little tired in places but the rooms were comfortable with kitchen amenities

time i stayed at this hotel, had a very nice room, was allowed an early check in

did not receive room service any of the days

guests get a free drink at the bar as well

an additional fee of 25 usd for a welcome drink, wifi and a beach towel is not appropriate.

the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra

strong wifi signal i got my work at a good flow

if you needed something you would call and get it but it was not classy to see pizza cardboard, laundry or

at the outside bar could be a bit better but staff, room and everything was really great

the food from the poolside bar was cold and subpar

2 bed rooms with bathroom, large living room and small but enough kitchen

i didn t realise there was a laundry on the same floor

the kids loved the heated pool

we really enjoyed the pool but it was quite warm and could have done with more options for shade

great location, spacious room with full size kitchen and fridge

close to alamoana shopping mall, we walked there several times. wifi was fast

my main reasons to stay here were for the wifi that's included with your stay and parking was less than half

the gym was ok

is such a great hotel - right in the middle of waikiki so my teen kids could walk to ala moana or waikiki center

would have been better if more kitchen facilities there is no glasses in the bathroom. .

dishes needed to be cleaned but there is no water as there is no kitchen or kitchenette

gym out dated

very comfy bed, mini-kitchen, appliances, cable tv, fast internet, pool available, you are going to be charged

the pool

the gym was not working. they charged extra for amenities.

towel stands at pool closed to early, no lights in pool at night, the chlorine was not

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton

the snack bar was out of some of the menu items but the staff was friendly

pools and lagoon is in close proximity to the ge tower and so convenient for our kids

we had everything we needed for the kitchen as well and dishwashing pods and soap

some of the kitchen appliances were brand new

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

property has a full gym, movie rentals for free, and a salt water pool that provides plenty of sun and shade

opening hours for swimming pool (and fitness) start at 6 am

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

fee did not provided any benefit other than pool towel

are extra costs for using: pool, gym, wifi, towels

i tower ocean view and you get all the views, large rooms, extra amenities with private pool/gym access and

i have 5 kids ranging from 16 yrs old to 9 yrs old and they loved this hotel and the kid friendly pool with

tropics bar had better food than almost anywhere we ate on the full island

my kids had fun

no laundrymat/washer dryer on property which is inconcenient for beach resort

there was no room service

pool were too cold, crowed with little kids waikiki was to far walking

advertising room service and spa and wellness. none of the above exist.

also has laundry on every floor of lagoon tower & free to use

our kids had a blast there

we also like the pools, the kids love the fact that we can rent dvds

our own kitchen was very nice with three kids

really like our room with kitchenette and laundry

access to the beach and pool areas was convenient and just what we needed

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

the pool is really good as are the laundry facilities

does not provide laundry soap you hv to get your own

the hotel smells so pretty and the studios are equipped with everything you need in the kitchen

excellent gym facilities

the gym was huge for the size of the hotel

noisy kids around the pool

it would be much better if it offers coin laundry machines for guests.

there's also a nice pool and a small gym with peloton equipment

and the pool area was lovely as well

wifi signal was really terrible, it did not work in our room at all

the room service qr code wasn't working so i couldn't order room service easily

nice room with small kitchen. free use off beach gear.

im a gym rat a bigger area to work out. be nice if you could expspand that area.

and friendly staff, big rooms and comfy beds, free coffee in the lobby, outdoor pool

the room service food was fantastic but ordering it was a little difficult via their app

spacious, clean rooms. roof top pool and bbq area. friendly staff. good location.

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

i like the cleanliness of the facility. kitchen is equipped of what we are going to need.

facilities including a gym was brand new when we stayed there in december 2024

room service response time was amazing.

bali or phuket, within this price range, you can get a very nice ocean view villa with a private pool and 24

aw just exceptional, chocolate for my kids in the room every day, check after me and my family if everything

big size room, laundry machine, kitchen

laundry machine and kitchen . good sea view from lanai

the location, pool was nice and clean rooms

-my room wifi stopped working

pool water was cold but sty like a luxury hotel

there's also a kitchenette, so i don't think you'll have any problems cooking your own meals

the kitchen area could have done with crockery and cutlery.

good location, value for money, complimentary toiletries, coin-operated laundry, and nice

able to get early check in for an additional $35.

room clean with original bathroom and kitchen features

pool view from the lanai makes it look like a mini resort

too noisy at night with people around the pool.

great gym

rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, 2 televisions, full kitchen and dining area

no club soda or seltzer water available from room service.

staff, clean facility, top notch room service

room service was good too

cheese wrapper on the kettle tray and this had not been removed by housekeeping, so the whole kitchen area and

complaints but maybe some future ideas- small towels in gym or wipes to wipe down equipment

i received a upgrade to a executive room, big, very confortable king size bed, a nice little kitchen , breakfast

they even accommated our early check in request, which was very much appreciated

very nice, large room with kitchenette, counter, couch and coffee table

they were installing wifi that day so there was loud drilling all day, usually hotels give you a heads up about

basic kitchen facilities included a microwave, kettle, sink and coffee and tea provided

it was a great place to stay even with kids

entertainment system and wifi were hit and miss

should have a separate swimming pool for kids

the pool didn t get much sun

the restaurant was innovative and fresh cuisine that also offered room service

pet friendly place

we also loved the fact that it was dog friendly because there were so many babies everywhere to pet and never

nice on-site bar and restaurant

minimal amenities eg no laundry room or options for food overnight. only one restaurant onsite

my stay will go again, just a bit more clarity on room service charges would be helpful

room very clean, breakfast just wonderful and the property excellent...

no laundry onsite

wifi was up and down. resort fee is very stee.

they granted us early check in and late check out since the room was available so that made the stay even more

good location, kind frontdesk agent, clean condition, kids friendly rooftop pool

the pool

staff were very friendly and helpful at all times and accommodated us with an early check in

good location, kind frontdesk agent, clean condition, kids friendly rooftop pool

laundry not expensive area smoking fruits in breakfast localisation

hotel was very quiet, had very nice spacious rooms, comfortable beds, lovely staff and a great pool

there is a pool and atm on the ground floor as well as laundry facilities behind the front desk which guests

superior service! comfortable bed. clean room. fully stocked kitchen amenities.

pool quite small and deep, so no wading area for little kids

small pool to many kids in the jacuzzi.

great location self-laundry facility google chrome-cast

did room service, or even when in the pool they would deliver food, instead their focus was the bar that was

small pool to many kids in the jacuzzi.

the location of the hotel was perfect as well could walk outside of the hotel and the sports bar was right next

kids swam in the pools and they seemed

no utensils in kitchen

the hotel staff are super friendly and we were upgraded to a room with a kitchenette, which really came in

pool and spa was great

6 days with kids accumulates lots of trash

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

awesome restaurant bar

few more options in the kitchen

the wifi was a bit iffy. but once the modem was reset it worked much better.

great central location. allowed us to have early check in! kitchen was good.

room service is very good

gym

room service tea arrives after 40 minutes, with luke-warm water and and a single teabag for two

the views, restaurants, and room service are great

spa was always booked.

the room is blissfully quiet, well sound insulated, and no screaming kids running up and down the hallway

breakfast not included

the pool area is so comfortable and clean with an infinity pool, the gym is top quality and the beds are super

24hr laundry and gym

breakfast has no buffet options but all items on the menu are delicious

:( the facilities such as kitchen and bath are dated

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which

was great having a full kitchen so i could cook if i wanted to

peacock apartment is excellent with fully equipped kitchen just one block from the beach

dim lighting in kitchen area for cooking

bar pool service offered

laundry facilities, good gym, bright and modern rooms looking straight onto the ocean

would be great if can provide buffet breakfast.

it's a great place to stay the kids went from pool to beach and didn't stop

breakfast was amazing!

property has wifi (fast), pool, elevators (2 but quick), laundry, pool, parking, plus a very good restaurant

heavenly (attached restaurant) can deliver to front desk for room service delivery including $5 daily voucher

the room was comfortable, wifi was reliable, in-room coffee and tea provided and the staff was very

no laundry

can hear room service in the morning, which isn't their fault, they need to work and socialise

room service

outside at azure was a magical experience and quality of the food and drinks at the mai tai bar exceeded our

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

pool attendant

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated from

the room was good with two beds and a kitchen

our kids are all under 12 so we were able to fit them all onto the king bed

the wifi works great

area with rowdy with kids and dirty

the room with the kitchen set makes everything so convenient for us when comes to preparing our own meal

rooms are big enough kids running around, kitchen has all of basics so we cooked many meals in here and saved

when you are traveling with kids who spend their days moving between the pool, the beach and snacks, a daily

good sized room with full kitchenette. decent wifi. good location. great staff.

the gym was a bit small but it didnt matter.

i couldn t use laundry by credit card

appreciated having a kitchen and a laundry on site

stores, restaurants, bus stops, biki bike rental station, etc) comfortable: fully equipped, wifi, laundromat,

there is a guest laundry available on site as well

the room was spacious and pretty decent views as well as a full kitchen with a large fridge which kept our

my room was a mini bedroom, ideal for small family with small kids

i was travelling with 2 young kids and it's really noisy especially when you have a swimming pool view (which

was close to stores and eating places ,we had kids ,so it was secluded so the kids love the pool

the kitchenette was a surprise and so convenient

busy pool but nice all the same!

has kitchen, good bed, clean

the gym facilities are everything you need, bare bones but the essentials

live music nightly and then there is another restaurant below that serving great, inexpensive breakfast and

breakfast for two was included in our package and the food was excellent!

breakfast wasn't included

would like a bigger gym. waitresses at the bar were not as friendly.

breakfast invluded didn't include our children which felt deceptive and was quite expensive for 3 kids

property for a stay with small kids- the pool was perfect

hearing kids at 6am in room next door

gym was v small as was spa pool

i am going to pick on anything, the only thing that they did not have was room service & a microwave

room was up to 6 people, there were 5 of us, but in kitchen there were just 4 plates, glasses, cups etc

dj at night so the bar is crowded and the music is awesome

including a small kitchenette you can take care of your own food and demands

not enough pool lounges in the sun

sheets were old no cupboard in main bed room bed sofa is very poor quality kitchen tools are very bad

oh and free wifi

laundry room

we were above the gymnasium on level 4 and were woken several times by banging noises

good coffee available in the mornings and had a laundry room

the cocktails at the poolside bar were amazing!

room service options a bit thin

no umbreallas around the pool and on lower deck.

against using the day spa here

you need better private laundry facilities

good room service food ask for their specials

and screaming multiple times though the night which constantly woke us up and frightened the kids

lounge chairs at the pool were also hard to come by at times

00 for a night and the place has no room service

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii

dining nearby with two kids might be inconvenient, making the advantage of enjoying a relaxed meal with a sea

room with lounge area, kitchen and king bed bathroom had separate sink and shower area but a bit dated balcony

we arrived late and needed to do laundry and were still accommodated

one kitchen employee was witnessed using the toilet and did not wash her hands afterwards

laundry on property

we used the on-site laundry facilities which was convenient

are very kind and helpful, they allowed us an early check in

we loved our room and coffee bar downstairs was a plus

the room was big and didn't expect i would get a kitchen :)

wee bit of trouble with wifi but not a dilemma

wifi, swimming pool, salt water jacuzzi, and free foot bath

very close to everything! beach, shopping, cafes. unit was great, comfy bed, kitchen facilities.

the kitchenette

gym was nice

stayed here previously and had a fully stocked kitchenette

we had booked a double since we have kids

bed was small and not really comfortable and additionally the hotel didn t have room

multiple staff didn t offer to help other than a kind chef from the kitchen

no bar at the splash bar for sitting had to sit at tables

there was a jacuzzi tho, and seating in deep area of pool so could relax in pool cause too many kids on shallow

the food at the splash bar was fantastic, and i was able to eating at neighboring hotels' restaurants that are

outdoor pool/spa and bar area was all really nice and added another element to our stay

we had a small kitchen, which saved us money, not having to eat out every day

laundry on site

pool was wonderful, nice and small, and the added bonus of not having hundreds of people there

staff allowed late check out

value for money, early check in, friendly and helpful staff, updated room and the location was

wifi efficient and coffe-the in the room

didn t have much in the way of kitchen facilities which made it a bit hard to cook anything and clean up but

there is laundry on the premises

- location, close to the beach (can be a little bit noisy at night) - air condition - wifi - fridge and microwave

had laundry facilities and kitchenette which was a plus

very dangerous if you have small kids which we did

such wonderful service, including towels for the beach, access to the sauna and swimming pool on the top floor

surrounded by ample food options, convenient parking and the room offered us the comfort of a kitchen

really love this place, the staff is great, the location is even better and the kitchen in the room is just

good wifi

the gym was totally awesome, we used it every day, sometimes twice a day

the spa ,shops and restaurants was awesome

elevator waiting time, especially in the morning. gym full of staffs working out.

happy hour at the bar with good food options

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

wish the pool area had more to it, a hot tub would've been nice.

the front desk & mostly filipinos) clean, very near the beach, honolulu zoo, tour pick up & their breakfast even

the pool was extremely cold and too deep for my kids to swim in, but that s ok, because they loved the beach

they will demand a resort fee of $40 us per day when you arrive to cover the complimentary wifi, beach

dvd availability for kids

they treated me like a long time customer and know me and my kids' names

hotel could've had more amenities such as a pool and laundry services

view, great location, and they managed an early check in for us

they treated me like a long time customer and know me and my kids' names

was much smaller than anticipated (with 2 kids and some luggage you could barely move), we had a problem with

massage facility in the gym was not nice. you need a proper spa.

my son was so happy he could stand up in the kids pool

location for the kids is great and the pool is lovely

good services, fitness room h24, good breakfast

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

shops & beach 4) robot was funny to watch deliver food 5)pool was at a beautiful temperature but spa was a little

only minor let down was the gym

loved the pool and mini golf super comfortable beds

kids had a great time

beach/pool towels were available for guests

loved the pool area

the water fountain wasn't working in the gym for several days, it's warm there so water was really needed by

i feel the pool areas could be a lot better and more inviting. maybe adding a slide for the kids

great value for the resort fees with gym pools and multiple classes to choose from

and only the small pool was open- wish i would have known all of this before i booked there

the gym was adequate

space; friendly staff; great laundry facilities; very handy location to public transport and

gym was small but enough for vacation trainings

the kids enjoyed the pool

value, good choice for families with kids