wifi wasn t working correctly

got earlier but was able to check in, delicious breakfast included and there is strong wi-fi connection which

breakfast was great. staff was friendly and helpfull

great location, friendly staff, spacious room, breakfast

was simple breakfast, but good enough and sufficient

centrally located, safe, plenty of parking

rooms face the pool which was loud with kids in the early morning

wifi, clean rooms, restaurant was good, outdoor area by the pool was great to relax, staff were

wifi is consistent

they served us drinks at their pool, then we had a very nice dinner and a bottle of wine served by the professional

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

breakfast was delicious and varied with something for everyone

good free wifi

otherwise all good and safe parking

hospitable stuff, good breakfast served by a very nice lady

the restaurant was wonderful and has a kids menu for dinner

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

i wished there was a pool because i'd like to return during summer months.

gym wasn t the best

wifi connection is shockingly bad, which spoiled it for me also, but less importantly, the

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

breakfast costed extra money

very poor breakfast. good service for only club members.

two bedrooms, a lounge and dining area, a kitchen area and two bathrooms

were close to the gym

a casino so you can go in for a while and have fun very safe

of the staff didn't speak english, the pictures did not match what i saw from online , pool was not on site,

gym appeared basic but i didn't use it

sent the hotel and mentioned that we are a family with 2 kids, we arrived after 24 hours of traveling and there

one could stay here for weeks or longer in how it was equipped, good sized kitchen and living spaces

as gym at the facility had to go next door

sent the hotel and mentioned that we are a family with 2 kids, we arrived after 24 hours of traveling and there

enjoyed sitting by the pool eating breakfast

one window looked over the laundry room and the other over a hall way

breakfast was good

like that they have laundry service and airport taxi shuttle

staff very friendly (monica was very good even preparing breakfast

big breakfast served with coffee and juice in the morning and very helpful staff on the front desk

great facilities - pool, gym and sauna

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the views from bar were incredible!

of the hotel was equally high standard with great facilities including the great pool area and gym with amazing

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

wifi business center

my family really enjoyed all of the amenities, including the pool and onsite restaurants

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

the 24 hour room service was amazing and not too expensive

college kids around the pool at night made it difficult to sleep early, but it is what it is

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

hotel do not offer room service all day (starts at 5pm) one day i wanted to have lunch and went to the bar to

room service was quick, if overpriced (usual for these types of hotels)

good wifi for working

bad wifi and bad cleaning service

breakfast that was included was only toast and fruit

wifi wasn't reliable. noisy.

have been nice to have a small bar fridge, there were drinks available but they weren't cold

it has hot shower and good wifi

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

there was a laundry facility available which was very appreciated ($1

pool looked nice but we did not have a chance to use as it was raining

wouldn t hurt anyone and the customer experience will be way better, more options for breakfast such as waffles

swimming pool and jacousi, very large garden with orchids, breakfast with papaya, grandilla and watermelons

i feel safe there for my kids to roam around and o don’t

breakfast was delicious.

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

friendly and helpful staff, good breakfast, fast wifi

gorgeous pool

we enjoyed the spa every night and my kid loved the pool

safe parking is a big added feature

hot tub waterslide to the pool was awesome

lots of little sitting areas, where we could relax in the evenings while the kids were sleeping

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

honestly only the fries i ordered at room service.

room with a huge spa bath and shower

small parking, but we have the space

was very comfortable, although the bathroom tile and spa were old and marked

great location, our kids loved it!

the breakfast was great

the staff was incredible, we also appreciated that they had a parking garage

i stayed on the family room, it was a great size for me and my kids

we had our rental car when we first got there and the parking garage felt very secure and was easy to access

ac barely worked

pool in the lobby was perfect

breakfast was excellent

however lovely staff and a nice little bar and good cake and coffee was served

wifi in the room was almost not working

rooms are beatiful and clean, excellent wifi

breakfast and shower were good.

i wish there was a swimming pool.

the complimentary breakfast is delicious

the breakfast wasn t so good

safe and secure perfect great wifi

the wifi connection was great

the wifi was slow.

was spotless, wifi was very strong, kitchen had absolutely everything you could need

wifi worked very well. staff was alright. location near to the bus stops.

wifi, good outlets and a very very clean bathroom

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

clean and secure, quiet inside good wifi.

wifi is very good

i like that the bar is downstairs

is close to nearby eateries, bars, and walking distance to downtown

the wifi didn't reach my room, but it was fine in the lounge area outside my room

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

super soft sheets, fast wifi, strong shower, and the included breakfast was great

the free breakfast was amazing, i have celiac and they were able to make me some eggs without contamination

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

best breakfast ever i'd say ud83dude42

breakfast was fantastic

handy free parking, nice common areas and garden courtyard.

nice location. free parking. nice staff. free coffee in the morning.

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

parking, location, secure. good breakfast starting at 6:30.

the staff was helpful and super friendly; also, free parking for our rental car

many lights in room did not work, safe and tv were inoperative, wifi was bad

wifi was good

the continental breakfast was wonderful with fresh bread

breakfast was adequate with homemade biscuits

is a budget friendly place for multiple people with two bedrooms, and a small kitchen

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

parking situation

access to parking is difficult for a sedan....good for an suv.

good breakfast typical food from costa rica and local coffee

great spot for staying a few days and working in the common area with exceptional wifi

excellent location, great breakfast, friendly staff

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

breakfast was tipico costa rica and continental, but both were very delicious

in this hotel we had the best breakfast of all our stays in costa rica

breakfast was great, location was convenient to walk to historical centre and train station

thought breakfast was included, and it was late starting

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

breakfast in an open air patio surrounded by plants and birds was very pleasant

comfortable, secure parking and great breakfast

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

wonderful management;staff. beautiful inside and excellent breakfast

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

parking space

computer/wifi in the business center were a bit slow and there was some loud noises in the bedroom that i

the staff was exceptional in helping with anything literally very boutique experience, basic breakfast options

the views from the pool are pretty mega. breakfast also good!

wifi was a bit weak inside my room. great in the common area.

the secure onsite parking was also nice

gorgeous pool which the kids loved

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

cool pool with hip bar and lounge

probably the location, but due to restrictions and it having a pool is a minor thing actually.

pool, bar, staff are all top notch!

the pool is incredibly clean and the hot tub is tucked away and very

the large grassy areas are nicely maintained, and the pool is refreshingly cool

amazing views, very safe & great to have a pool!

the view and the pool.

- only one of the heating elements of the kitchen stove worked

- the pool is much smaller than it appears in the photos

nice hotel, beautiful decoration, nice staff, clean rooms, good wifi, very silent with birds chirping early in

gym, breakfast, wifi okay

the property grounds are stunning, and we particularly enjoyed the breakfast

it has a mini-gym where there is a treadmill that does not work

equipments in the gym were not working

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

the garden and pool are beautiful and relaxing

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

we had a patio overlooking the parking lot but also the mountains which was just fine

good buffet breakfast

we checked in the kids were excited and running around checking the room out mind you it was 1:45 in the afternoon

with wifi in the room

breakfast was alright, room was huge, parking is included (albeit both waze and google give wrong entrance)

issue in full kitchen was no coffee or coffee filters in room, explanation being they normally rent long term,

better breakfast

nice breakfast (the common breakfast included gallo pinto -beans and rice-, eggs and fruits, but they

breakfast was plenty and very good

quiet. had a choice of room. breakfast was great.

very friendly staff. good breakfast.

breakfast a bit pricey

no room service after 9-10 pm and none before noon. great location in commercial center.

i booked it instead of another one, besides the location because of the gym

loved the room service food and delivery was fast

i booked it wasn t clear that the room didn t include breakfast, so i had to paid it additionally

housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

kitchen was a very nice kitchen but the is no cookware or dishes so you need to bring them if you

the room was large, we had our own patio, parking was easy

the ladies that run the kitchen are always so sweet and lovely

kitchen lady is a ham

breakfast was amazing

lovely oasis in the middle of the city - beautiful garden and quiet / peaceful - the food : breakfast probably

breakfast was amazing but for a tall guy like my husband a bit on the smaller side but when asked

breakfast was very tasty

it was breakfast that won us over

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

the spa was closed due to covid as was the hot tub

very complete breakfast, fruits, american or costarican breakfast.

view was breathtaking and breakfast was sublime

parking. couldnt close the balcony door. didnt feel very secure.