wifi, tv access could have been better.

nice roof terrace with a small pool, overlooking the sea

wifi didn't work

the wifi worked well and the shower had great hot water and pressure

parking

place, great bed, well equipped kitchen and bathroom and really nice roof terrace

wifi connection in the room

the wifi was awful. had to leave to do online class.

clean, specious, great location, parking and lift available.

were understanding when i complained about poor wifi connection and changed my room with better connection

only thing was the parking lot was small so if you have a vehicle make sure you reach early to secure parking

not a great location and wifi didn't reach the room

the parking on the side next to all the trees felt a bit sketchy and the beds were a bit hard

if a camera can be at the parking area

the wifi was almost non-existent

the bar was never open

charming decor, lovely large modern room, almost silent ac, good wifi

good location good parking at neighboring hotel

there are 2 car spots available in the hotel parking at first come, first serve

nice spacious rooms and bathrooms. good location and nice pool.

mini bar in the rooms would be of a great idea

were outdated and a bit rusty, tvs were old, no phone, no iron, no wake up call service, no room service as

view clean room awesome staff very quiet and the pool was so invited and warm i will definitely stay again and

view from room, pool, location, restaurant

they do not have parking

the free wifi and bed size

i guess just the wifi needs improvement.

no internet, parking lot was at the road side

was no wifi

i like that room service was nice. the staff was nice.

we were able to get room service and didn't have to leave our room at all

good, quick and affordable room service form the restaurant

had a first floor room right next to the pool - it was lovely to go for a after dinner swim

the pool was nice and room were in excellent conditions.

large parking and generally a very clean hotel

the location was great and we felt save with the parking. everything was nice.

wifi was very unreliable and there was no hot water at 9am

comfy. secure parking. english speaking staff

some of us travel with kids and need to heat or store bottles for the kids

their was no chairs to lay down on at the pool

like the room and the staff also the pool was nice and warm for my kids

the pool was

the pool was great my kids enjoyed themselves in the pool and the fact that there was a separation from the

pool was great and the staff was very reliable

pool was dirty need to be clean and dimmer curtain it was hard getting a taxi had to walk a

wifi is very slow it goes in and out not reliable for any kind of emergency or work

central to the downtown but cheap cabs to get around, the staff does a great job cleaning and the pool was great

clean an comfy real beautiful pool for family vacation

pool was filthy, we could not swim in it

beautiful bay view (make sure you catch at least one sunrise), friendly and helpful staff, pool was fantastic

the gorgeous hibiscus trees and grounds are immaculate, and the pool is a refreshing place to relax and share

loved having a kitchen with all the essentials

lovely pool, very gracious hosts that make you feel like you ve come home

an amazing value and having a kitchen in our bungalow was wonderful

pool broken, ac leaking, no hot water, dead insects in original room, lots of dogs, no restaurants

the pool isn’t working

wifi wasn t strong enough to reach our room, and we rely on internet to work

the pool was a little dirty, and oddly enough we didn’t have a toilet seat in our bathroom

the pool was nice.

was really clean probably a typical tropics issue, but wish i didn't have to see and the juice bar and kitchen

there is no bar as advertised, had no blanket first night so had to use a towel to help keep warm as needed to

karaoke at a nearby bar 2 nights a week and a barking dog next door

nice staff, helpful, decent location. easy to find, easy parking.

condition and cost of laundry was disappointing.

simple and clean room, hot shower, crazy fast wifi, great location to walk to anything you need in town

have to have assistance from staff to get in and out of the parking area.

wifi up and down gates locked at 10pm no access staff member was quick to respond after a knock

beds were hard the pillows were terrible there was no top sheet on the bed no towel bar by the sink lighting

room service also makes the sunshine view hotel and restaurant an overall excellent experience

wifi was horrible. need to strengthen it for the concrete buildings.

lovely location near the bay, enjoyed using the bicycles and getting laundry done

making improvements and expanding the facilities to include an on premise restaurant and swim up bar and larger

food , drinks, pool , ambiance all superb and very

no pool towels not enough bath soap

wifi and dish network need improvement

the swimming pool was nice

the pool and free breakfast!!

property is great, the staff so kind and the breakfast was delicious

the staff was very friendly and helpful and the breakfast was very good

great omlette breakfast, clean rooms, hot water, clean pool and located close to the free zone

the mosquitoes at night in the pool were not something we would love to experience again but at least in the

seclusion from town and the privacy of the pool area

high payment for pet

room, beautiful place, great location, delicious breakfast and excellent service

great place to stay if you have a pet

a bit disappointed that the wifi didn't work in my room the first night but they fixed it the next morning also

to top it all off, i was charged extra for breakfast toasts, despite breakfast supposedly being included with

toilet paper, mosquito spray and other amenities were not restocked after cleaning our room - the breakfast is

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

) staff members we met are super nice - we could change our breakfast to a sandwich - the lagoon is beautiful

- mostly no wifi in the room

we were given 2towels for pool

even the pool is nice

free breakfast is limited and not served till 8

this is not breakfast included

the breakfast was not good

parking was good, beds were comfortable, pool is clean and refreshing

view was stunning, the pool was great, access to lagoon, a great walk to the cenote for the day

people dropped their kids off amd they ran around acting crazy

parking was good, beds were comfortable, pool is clean and refreshing

property is really outdated, the hotel has serious maintenance issues; broken stairs, pool with no filter, fences

pool was cold