airport shuttle was a wonderful service and it was on time

however this hotel never provide the free shuttle services to airport anymore

it because it had a shuttle, but unfortunately they were on strike

one bar staff at night who struggled and then was irritable when additional staff gave some support

luckily, the bartender kept the bar open for us

eak for breakfast

didn t have breakfast, but the airport shuttle was very handy

free shuttle bus to the airport was great and on time every 30 min

the friendly staff, the cleanliness was impeccable, the amenities well thought out, the airport shuttle, the abundance of restaurants and great shopping nearby, the food at the hotel was also

breakfast was fabulous - enough for leftovers at the airport

appreciated them accommodating early check in too as we arrived around 11am

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out with no charge and luggage storage and shuttle

appreciated the way the staff accommodated our early check in request

are accomodating, comfortable bed and clean, free breakfast, complimentary shuttle and got a good deal, and so happy they offered both regular and decaf coffees

nice gym

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway, however, other guests were mindful and it's quiet in the room

the facilities were excellent (heated floor in the bathroom, peloton in the gym, etc

love staying here because of the pool, our kids love the slide

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

that at this point the shuttle is not running 24 hours as advertised

gym is too small

it would also be nice if the guest can use the facilities in the kitchen

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

tea and coffee was available in the kitchen and in your room

was a cute little apartment type stay - little kitchen, living/dining room with a separate bedroom and beautiful bathroom with a decent sized bath

had our stay been longer we would have used the fantastic kitchen

very well equipped and i love the kitchen and laundry facilities

very good supplies in the kitchen

full kitchen fully equipped, king size bed and an extra sofa bed

area and the floor around the swimming pool was ice cold

beds are amazing, kids under 12 eat free.that was a major help in the mornings

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

room service was quick, and very

no room service either while you stayed

the facilities offered a spacious room, with a comfortable bed, as well as a gym with a hot tub and sauna

couldn t take a drink from the bar to your room.

as for pet fee i think hotels should have a special room for hyper allergenic dogs

restaurant and bar is lacking ambiance

og ), was charged $25 for a pet fee that wasn't disclosed anywhere on the booking

ere and how to access it etc)

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

hotel does not have room service and it is a huge no.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

help with luggage, location, fridge, getting taxis, bar and service

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

the kitchen area was good. had everything in the room.

nice to have a kitchen too

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

the gym is perfectly instaled with high quality machines

great that they have a kit hen and laundry facilities

the laundry room and kitchen were an unexpected

hotel couldn't accommodate my request for early check in at 1 pm

hotel staff they help early check in i had 15 hours flight thx tot them

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

ordered through room service was delicious and all staff that we dealt with were very friendly and accommodating

wifi worked well

ordered room service as we had our dog and didnt want to keep him in the car

good gym

the room was excellent and room service food was very good. staff is nice and helpful.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

rooms are spacious and amazing with a kitchen and many utensils

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

excellent kitchen facilities with high quality fittings and crockery

has washer and dryer and well equipped kitchen

pool, hot tub, location, balcony, room was amazing!

we appreciated getting a late check out

big rooms with kitchenette. generous included breakfast plus friendly staff.

great having kitchen facilities nice & central, walked everywhere staff friendly and helpful

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

were excellent, room service was fast and the meal was delicious

breakfast is excellent with excellent service. jessie is our servers

also when i arrived i was advised there was no room service due to covid which was not advised at time of booking

lovely room and great location. bar staff really friendly.

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

good cost performance. location, okay. early check in after a long flight was super.

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

everything and the laundry facilities were a good bonusgreat setup

and pool seemed a bit dated and weirdly positioned

the location of the hotel was also excellent and the breakfast buffet was very good

everything was excellent just the pool. kids were very loud

comfy beds. lovely staff. great eggs benedict for breakfast.

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

had to call for room service everyday.

poor wifi at the bar/breakfast area commun area is a bit small

room service was nice

the gentlemen taking care of you from arrival to departure set the bar really high for future hotel stays

my kids could feel the metal bars through the mattress

is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

especially for traveler with kids, it would be best option for taking this hotel

pool area could have been nicer, but the kids loved it anyway!

location is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

high floor - amazing view! friendly staff. laundry room.

the spa was closed and the sauna. home service plates left in the hallways all day

unfortunately the pool wasn t available at this time.

pool facilities were closed which was a small bummer, but otherwise nothing!

a great location, restaurants galore, the bed was so comfy it was a great room for a fair price , room service was quick

the room had everything we could need to cook, wash dishes, and do laundry

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location was very convenient

that said, my kids absolutely loved it and and we had a lot of fun there

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

room for families with a separate bedroom and fold out couch in the lounge for the kids

kids friendly; swimming pool and hot tub; very good breakfast; comfortable bed; kichenette with

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

am a rewards member so wasn t charged for wifi

the wifi is not paid, it's free

bed is comfy, wifi

great location. friendly staff. offered early check in each time we stayed

girl providing cleaning and room service was pleasant and funny.

attentive staff. good gym/pool. central location.

bar fridge in room

gym & pool we’re great and size of rooms were terrific

hotel has incredible amenities, including a sauna, pool, gym and hot tub

service i've seen in a hotel in ages, from reception to bar to concierge

paper towels in the kitchen a more knowledgeable concierge

very clean with an equipped kitchen

the gym is also ace and i was solo each time i used it

and spacious centrally located water bottles given everyday large fridge/freezer, lots of kitchen amenities perfect for a solo traveller or even a

as it turned out, it was the toilet next to the gym and there were no towels

the breakfast services were a bit slow due to short of staff i thought

free wifi

great breakfast and dinner at the restaurant 'market'

views, spa and pool

loved the swimming pool! especially at night.

location, really cool corner rooms with windows on two sides, nice pool/gym/sauna

no laundry to self laundry after extensive travelling.

room, excellent location (close to supermarket, cafes, shops, metro, sea), gym and pool available, has microwave and water fountain for

all staff were friendly and helpful and the pool area was warm and peaceful

the most impressive thing was the staff being so accommodating re an early check in and late check out

noisy street and dumb kids yelling around all night on the street

the treadmill in the gym room was weird

good bed good services late check out (1:00pm)

friendly and helpful staff - was gracious enough to let me use the gym 10 minutes early (promised not to drop weights), sent someone to repair the toilet no hassle,

laundry

every detail was attended to with care from assisting with our bags to meeting all our room service needs, even when we requested tea at odd hours of the night

well travelled, and have been travelling all over canada with my hubby and kids

wifi was a bit on and off on my phone but worked fine on my laptop

so accommodating, charged our tesla, got additional items for our puppies, delicious and fast room service

water pressure was good, bed and pillows were comfy, elevators worked well, pool and hot tub were relaxing