the pool was lovely to spend the afternoon around in

outside restaurant to sit down and have a drink outside , but there was some arround the swimming pool

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was

enjoyed it a lot, it is a beautiful quiet place (maybe too quite at the evening, a bar would be great for having a drink when there is nothing else to do (+) also there is a small bar at the main cenote, plus bathrooms, changing rooms, and life jackets (-)are a bit confusing with different meals at different locations and no bar staff at the pool area (-) swimming pool is nice, but there is no bar service (+)waiters at snack bar for breakfast and dinner cared. often got order wrong. (-) the bar at the pool closed, we went to the pool but no one even bother to ask if we would like

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

breakfast average but pricy

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come a bill of 1795$mxn such is almost 89 euros for 4 omelette

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

pool

the new buildings, pool, reception and dining area are beautifully built

breakfast was grea,t made with love and care

the breakfast was also delicious

great facilities, breakfast, wifi via starlink and a lovely pool

swimming pool available

breakfast to order from the cook

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

a must come back in summer to use the pool

awesome breakfast - best omelette we had in 4 weeks in mexico + really good coffee + home made delicious

comfortable bed, great location, great bar and friendly staff.

it is a very clean, comfortable hotel with a lovely pool and nice rooms

swimming pool and food, but it could be more generous.

nice bar and restaurant

access to the pool was right out our bedroom door

the onsen/warm pool is absolutely lovely

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

modern and new kitchen facilities. the lady on site was very nice.

if you are going for à pool i would not recommend this property

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that was all fine for us as the patio seemed to be under some

nice interior with kitchen but hadn’t use it (no butcher shop nearby). close to a oxxo.

it is bright, cool, and the restaurant, bar and pool are lovely

beautiful attentive staff delicious food beautiful pool

our bedroom had two entrance, one facing the terrace and the swimming pool, size and furniture of the bedroom are amazing and very comfortable for two people

free parking right outside the door was a big bonus for us

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the pool is the best

the swimming pool was amazing, really long and went around the corner as well, you could swim laps in it

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

only thing is the wifi

the truth is that it is a good hotel, clean rooms and pool too

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

now the only negative thing about the hotel was that the pool was really warm

beautiful room, pool

very good price-quality, we liked the room and the pool. location is nice

the pool is nice and refreshing, we were a bit sad we only booked for one night

laundry on-site

no laundry/iron service

the balcony view of the pool/courtyard was nice. beer vending machine!

no bar no coffee shop etc.

close to the city center, pool and breakfast were both great too

nicely equipped & great amenities (kitchen, room, common rooms)

- comfortable beds - the kitchen is super nice and clean - good breakfast - really nice staff - good location, only 5

loved the breakfast, people, and the relaxed vibe in this hostel

2 huge well equipped kitchen

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

good wifi, nice pool, big rooms, good shower and good location.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

located, the atmosphere around the pool area was phenomenal for a couple in love

the hotel has a decent swimming pool.

liked that a pool was available especially for the children.

lovely breakfast and the bar at reception was great for a few drinks in the evening.

), answering all our questions and helping with things like providing a laundry service at a good price

laundry service

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

the owner and his wife couldn't have been more helpful, receiving amazon packages, giving info, laundry, making phone calls on my behalf, offering drinks, you name it - every need was met

pressive green/blue ribbon art installation in the middle of the hotel )and nice pool/back patio with a peek-a-boo view of the cathedral

chose this hotel partly because of the swimming pool and only used it once as it didn t seem very clean or well managed, which is surprising

breakfast was great

the pool is small but delightful after a hot day enjoying the town

and staff were exceptional, as well as the backyard pool and restaurant area for breakfast, evenings drinks and working

bar not available in the evening

we enjoyed the pool and the proximity to the town square

great location, friendly staff, nice pool.

the roof pool was amazing for the kids to release some steam

there is very little to dislike but a small bar for guests would be a good addition.

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

breakfast was also fantastic and staff was very attentive and nice to us

the breakfast was delightful and the staff was extremely helpful in contacting and arranging for a tour

the installations, the swimming pool. the location,

the hospitality and pool

we chose it for the parking, which is a block away

breakfast portions are generous and they are delicious

breakfast packs and towel pack for going on tour early the next morning (complimentary)

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

was a wonderful stay, everything we needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and gracious

the wifi didn't work very well - it would work off and on and was very, very slow for me

pool is great for kids as there is a shallow side with dividing wall

room was clean, spacious, and very comfortable, the pool was simply lovely, the bar and bar maid was

on the weekend they let locals pay to bring their kids to swim

staff brilliant, beds super comfy, pool fab, spotlessly clean

the wifi connection in the room i stayed in

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

and reliable wifi--the first time i've experienced this in 2 months in mexico

wifi signal inside bedroom could have been stronger.

location, safe parking, clean rooms, quiet, comfy bed, hot shower at night lasted entire time i was in it

the building is historical and the pool makes it all even more cool

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

view, pool area, v friendly

our room had a terrace (room 220) overlooking the pool so was quiet

this hotel has a lot of charm, with a lovely pool, and

i also loved the private rooftop with the private pool of our deluxe room

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts of the property and never

the wifi works perfect

the wifi was amazing and the staff were great

i liked the pool and hammock

breakfast starts only at around 8

the kitchen was very helpful

kitchen staff very kind too

the pool being open all hours was great

in the corner room no 5 and we could hear when people walked by or talked in the patio/by the pool

excellent room and swimming pool

great location near everything, parking, clean

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

the wifi was perfect, and so is the location with all of the restaurants around

very central localisation. good wifi.

no mini bar no coffee maker no tub

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

lovely inner courtyard and pool

hotel was clean and comfortable with a nice pool and common areas

grand hotel and so clean. location was good. love the pool here.

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

location helpful staffs strong, fast, and stable wifi nice internal common seating

no wifi in room

wifi worked really well and air conditioning was great

t comfortable sofa on landing with a decent signal)

wifi throughout the building, a little shaky at times

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

the wifi did not work in the upstairs room.

stayed with 2 kids in the hot summer and really liked the hotel

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

also i liked we have parking for the car we rent

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and pool

location private parking large room service

was very nice and clean hotel. great pool! very clean rooms and wonderful breakfast.

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with food and bar service as needed

the pool area could do with some more chairs only two.

free parking for guests and cute pool

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

property with a pool

wonderful place with a beautiful pool and garden

there is even small pool on the roof of the hotel

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

don't expect a pool, it really is like the size of jacuzzi

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

the pool was a bit dirty.

the plunge pool refreshed and the lounge chairs are comfortable

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a couple more on that street to an office that does antigen tests with results emailed

pool is very confortable room is spacious and nice air conditioning was very potent and confortable

location in the center of town, small but good pool with sunbeds, you get more than you pay for

they have no laundry service.

breakfast was basic but good

i did not try the food there and the breakfast was only bread and coffee

he also had breakfast every morning and it was just a really nice atmosphere

breakfast in the room was very convenient

we had breakfast with our stay which was prepared and ready for us at exactly the time i indicated as

the breakfast is cooked to order plus fruits, yoghurt and granola but there were 2 days that they

wonderful, stylish and modern rooms and a great pool

the breakfast was amazing!!!

the staff were super kind, super comfortable bed, really quiet and restful, good hot shower, nice pool, made to order delicious breakfast, good location 10 minute walk to center square

the location was good, breakfast good staff friendly and helpful

we enjoyed the pool after a day of exploring too

did not have a restaurant on property. they did have a bar by the pool which opened at 200 pm.

they also have a kitchen so you could make your own breakfast or just warm up the croissants

be fair it is hard to find something i didn't like, maybe a basket of dry food and biscuits from breakfast

hotel (old nunnery) in the perfect location with the most delicious breakfast

the kitchen was well stocked and well lit

good amenities like the gym & pool

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

great location. beautiful room. amazing service. had everything in the kitchen except a toaster.

super nice breakfast!

wifi is not very good

perfectly located in the city center of merida with cute little patio and a small pool.

location, pool

room service was also really on point and consistent

helpful staff, clean and nice but small swimming pool

although as mentioned in other comments, the pool is just a pod with some water

the pool is minuscule and down another flight of stairs

the swim pool is rather a 2m pond, haven t seen anyone inside

the big windown facing a balcony and overlooking the little pool. #23

the pool wasn t too inviting and was out of commission during our stay.

delicious breakfast

beautiful grounds and pool area

cluded) needs improvement noisy bar wall to wall with the hotel until late hours of the night

the wifi connection could have been better, there was a shortcoming at least for half a day

wifi was terrible wasn't able to connect for the most of my stay on the room

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

area of the hotel is very nice, pool was perfect

a lovely courtyard with pool. excellent breakfast at a reasonable price. very quiet rooms.

hotel has a cozy garden with a pool

went out while i was there but i used the outside stairs at pool end; out of their control i’d

if you have laundry to be done, you're on your own

no pool but you can use the one down the street at nomads

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

the pool is small but was perfect for me

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

which was very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

if i had to mention something it was the pool service could have been quicker

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

we enjoyed the swimming pool

the breakfast was fantastic

breakfast was really well prepared

location, really friendly and helpful staff, lovely breakfast

no breakfast, but really good options only steps away from the hotel

the location is great, rooms are very comfortable, restaurant and bar are convenient

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

a complimentary drink and canapé early every evening brings everyone together in the bar

the hotel, rooms, bathrooms and pool area were all spotlessly clean

we stayed in the upper level suite overlooking the pool and it was absurdly, delightfully grand the terrace was lovely, the bathroom beyond big

georgeous public area and pool. great value and location!

parking was a little complicated but staff was very accommodating!

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

breakfast can be a little more extensive

the room. the pool. the staff. the location.

room was absolutely beautiful, overlooking the nice swimming pool area

basic breakfast but ok

breakfast could be improved by higher quality bread.

although the rooms were spotless, the bottom and sides of the small pool were covered in algae, so i never went in even though i selected this hotel because it has a

good continental breakfast included

pool area was not as neat as the rest of the facilities, they should grow more plants and an ivy,

nice breakfast

big room, very clean, friendly staff, enclosed parking half a block away