the pool was lovely to spend the afternoon around in

delicious dinner, breakfast, and room service

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

are a bit confusing with different meals at different locations and no bar staff at the pool area

parking on site

breakfast average but pricy

the hotel has two pools and a restaurant open the all day, and a nice bar during night

the location is just our=tside of mmerida. the breakfast was good.

room service is very bad

the breakfast was great

great breakfast

the pool is refreshing and the breakfast is tasty

pool

very good breakfast included

breakfast was great, setting was wonderful

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

good breakfast

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

the restaurant has a terrible service (long waiting and orders never arrived for the room service

floor close to the laundry room and back parking area are in poor conditions (dirt, thrash, cigarettes, etc

good breakfasts, big parking

parking is a bit tight but not a big deal

when exiting the car, leaving the parking lot up front and entering through the lobby, one is almost surprised

room was clean and had the essentials. private parking space was available. felt safe.

the bed was confortable and the wifi was good.

there was plenty of parking for people who come by car

check in, good wifi,safe parking

the onsen/warm pool is absolutely lovely

new and super clean apartment, with all the accessories needed in the kitchen and the bathroom, new ceiling fans

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

nice interior with kitchen but hadn t use it (no butcher shop nearby). close to a oxxo.

if you are going for a pool i would not recommend this property

quiet and shady property with a small pool, kitchen, and good neighbors.

we also enjoyed cooling off in the pool

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

the environment was beautiful (design, architecture, privacy, roof-top pool and bar) and proved to be a great

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

wifi

also the hotel parking is one block down the road, not convenience at all

if you have a booking with multiple kids maybe best not to put them upstairs, kids running around until

my room was clean and spacious and good wifi

very well located in merida, pool and breakfast well

beautiful room, pool

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

wifi was poor but they helped us connect to a better one. no elevator in case that s an issue.

the wifi is a bit hit-or-miss, but in the end, we always found one that worked

there was no wifi and when we asked he didn t help us

wifi was a bit intermittent in the room. ok by the pool and at breakfast.

laundry on-site

location parking interiors friendly staff wifi and laundry availability ac and fan in the room

the balcony view of the pool/courtyard was nice. beer vending machine!

breakfast was served every morning from 7 to 10 a

clean, pool on the property

the breakfast was exactly the same each day: cereals

breakfast

breakfast is just corn flakes, milk, coffee and tea, bread and butter

pool was terribly small, the point is not the the size but the pictures

of communal areas, very clean, plenty of supplies in the kitchen to make a meal

good enough breakfast

the staff was incredibly welcoming, and the breakfast was amazing, offering a variety of fresh sweet and savory

central, great breakfast, accomodating staff

nice location, really good breakfast and nice people

staffs are generally a little bit poor english speaking. wifi is sometimes stressful.

was not provided in rooms,and room service was only available when restaurant was open

liked that a pool was available especially for the children.

with 2 little kids that was such a terrible experience

the hotel has a decent swimming pool.

wifi worked very well, city center is just a few steps away, you can park in front at the street

location, perfect design of the room, and even a complimentary breakfast was provided

we had to leave early and they even organised breakfast for us with a taste of local fruits and beautiful home

and the fresh squeezed juices at breakfast and homemade mango marmalade were exceptional

laundry service

the wifi signal in the upper floors is quite poor or even unable to connect

location. staff. excellent breakfast. fast wifi.

the smell on the pool area (all the cooking vapors goes there).

our delicious breakfast was included every day, and the staff were committed to seeing that we had the most

breakfast was delicious as

parking is offsite and it wasn t possible to get anything from the car after we d parked

the hotel has room service as well for such emergencies, but i didnt use it

the hotel didn t offer a laundry service or any food options over christmas when the city was pretty much

the wifi worked well everywhere

the kids wanted an english speaking tv station

lovely room with wifi, tv, bathroom and fridge

poor quality of wifi in the room

room. location. car parking.

no parking at all

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry service

great staff and beautiful open sky tables inside with bar and restaurant

parking is off site,

the installations, the swimming pool. the location,

amazing staff amazing breakfast super clean beautiful place

the chef even surprised us with a new dish on our last breakfast

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

stunning hotel in the classical style, a great breakfast in the courtyard enough to keep you going through the

no coffee or coffee machine in the rooms and no room service before 7h00 am.

was a wonderful stay, everything we needed was done in a moment, room was nice and really clean, pool after hot

we loved the pool, the cocktails and the breakfast

very difficult to use the parking and is only for four cars

the free parking felt secure and was next to the hotel

location and parking so i slept in the car because the room stinky mold

location, parking

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

great location near city center valuable price room service and free water

great wifi

of the restaurant staff, the bar did not open on time most days

- great location to both centre - cheap - clean - pool was great - room service was cheap

on the weekend they let locals pay to bring their kids to swim

and reliable wifi--the first time i've experienced this in 2 months in mexico

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your

location, safe parking, clean rooms, quiet, comfy bed, hot shower at night lasted entire time i was in it

no parking within premises, although a short block away

the pool did not look very clean however.

our room had a terrace (room 220) overlooking the pool so was quiet

very week wifi

wish the wifi was better in the room

and wifi was very poor in our room

to the internet to check bank account status, but the hotel got a very hard to connect and slow wifi

i liked the pool and hammock

the room had a little pool which was perfect for used at any time

the wifi works perfect

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts

room is very cozy, very clean and in front of the pool

very comfy beds, breakfast was great and the pool looks sooooo nice.

wifi in one of the rooms was low in signal. more fresh fruit with the breakfast, please

you could come and work remotely here in isolation - good wifi, netflix

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

excellent room and swimming pool

parking was not exactly on the venue, but we had to park on a public parking lot, pay for it and

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and

great location near everything, parking, clean

very central localisation. good wifi.

a little pricey and the hot water only warm came out. i had a room with a spa tub.

convenient free parking

there was protected parking , wifi andnac

we did have a car and the parking lot is adjacent

the in-house laundry service was a bit pricy, but they did a good job

wifi was not stable at all

wifi worked really well and air conditioning was great

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues

could have had free breakfast and a laundry service but great value for money

no wifi in room (but comfortable sofa on landing with a decent signal)

the location is nice, so is the pool. the lobby is beautiful as well. good wifi.

wifi - it's free and sufficient for basic use (maps, uber, etc

two kids (7 and 9 years old) and i had a room with queen beds

two kids (7 and 9 years old) and i had a room with queen beds

kids loved the pool. the staff was sweet.

returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i

the pool located in the hotel is very nice, i completely liked it

there was no water pressure and wifi was

wifi is definitely quite slow, but still usable

i had to go downstairs to be able to use the restaurant wifi

the rooms has a tv and working wifi

lovely pool area

swimming pool area is excellent too

the staff was really helpful, and room service was great

location close to the center free parking available closeby

comfortable hotel in a good location. nice rooms and the pool was too.

good location. sufficient parking.

staff was really friendly and the bellboy explained us how to get better wifi as in our room it was really bad

very poor wifi in room

very close to city center, just two blocks, parking.

the pool area could do with some more chairs only two.

beautiful, spacious room, secure parking

free parking for guests and cute pool

location in the center of merida, with free parking

sofas and good wifi and all the rooms very clean and comfortable with tv and wifi and en suite

fast wifi and good aircon

the wifi was good the whole time

rooftop, clean rooms, warm shower, good wifi

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

pool is not really a pool, is the size of a hot tub at best.

location is near laundry, food, stores

no kitchen, no room service

the plunge pool refreshed and the lounge chairs are comfortable

the wifi went out once during my stay for about 20 min, but was otherwise fast and reliable

wifi really good

breakfast in the room was very convenient

we had breakfast with our stay which was prepared and ready for us at exactly the time i indicated as

the pool is absolutely wonderful after a day of sightseeing or on a hot afternoon

if you chose to skip the breakfast, they offered a delicious boxed lunch

wifi was a bit hit and miss, especially in the room

staff, delicious breakfast, clean pool, huge bed

rooms are spacious, property is absolutely beautiful and that pool looked absolutely delightful

the breakfast was one of the best and biggest we had in mexico

renovated colonial home with a pool with waterfalls and rainbow lights

the location was good, breakfast good staff friendly and helpful

strong wifi connection could be more consistent

we enjoyed the pool after a day of exploring too

wifi in room was spotty.

they also have a kitchen so you could make your own breakfast or just warm up the croissants

kitchen area very lovely to have - well equipped and

parking available (essential in merida), a broad range of options for breakfast, an in-house bar for the guests

good amenities like the gym & pool

i'm really scraping the bottom of the barrel here, but maybe that the pool was a little cooler and smaller than

good amenities like the gym & pool

super nice breakfast!

i loved the courtyard and the plunge pool

desk guy could have told me they take cards. pool/hot tub (?) was cold!

a small pool in the patio to cool down in the heat

location, pool (small, but refreshing and clean), nice courtyards too

wifi in the room could be better

the swim pool is rather a 2m pond, haven t seen anyone inside

the pool is minuscule and down another flight of stairs

the pool wasn t too inviting and was out of commission during our stay.

the big windown facing a balcony and overlooking the little pool. #23

the room was clean and the air conditioning and wifi worked well, no issues at all

bad wifi - bad smell in the bathroom - noicy - wrong informations about check-in and check-out time on

the pool didn t clean.

cute hotel with a pool, well located, offered tours aswell, 24h reception

the staff were way above average + the small piscina (pool) was very welcome & refreshing

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

a nespresso coffee or tea machine in the room but the small restaurant does provide poolside or room service

lovely pool which is like something out of a wes anderson film

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

the pool area was amazing with hammocks and everything what you need

the wifi connection could have been better, there was a shortcoming at least for half a day

i was a tiny bud disappointed the pool was not usable

the pool was small, but it was nice for the children to be able to have a swim

free parking lot around the corner at another hotel they have an arrangement with

the wifi in the room was a bit spotty but in the lobby it s great.

the bed is comfy and there's a nice roof and pool

a lovely courtyard with pool. excellent breakfast at a reasonable price. very quiet rooms.

the parking lot is not connected so after parking, you ll need to walk around the block to get

maybe the bed could be more comfortable there is a parking but not guarded

garden with the swimming pool is incredibly charming

this room at the top floor was not clean, had no wifi and the towels had holes in them

was spacious with nice storage and a private pool

nice outdoor area for breakfast and small pool to cool off in the heat of the

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

the room smells also bad, blankets have stains, wifi is not working at the room

breakfast is served in the lovely garden area

liked the kitchen where residents could gather, having a place to book a tour, and the location that reached

they use a local laundry service that returns your clothes same day at a great price

location central and convenient. free wifi very good

if you have laundry to be done, you're on your own

hard to find parking and they do not have a swimming pool

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

if i had to mention something it was the pool service could have been quicker

wifi was just not great

location, really friendly and helpful staff, lovely breakfast

no breakfast, but really good options only steps away from the hotel

the pool was big and nice

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity

the room we got was supposed to have a kitchenette

location, very comfortable room, extremely clean bathroom, very nice breakfast, closed and secure parking

very well located in the old town, with some great bars and restaurants nearby

great wifi,water pressure and even tv with a few english speaking channels

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these

good location, great pool. nice breakfast restaurant. good parking area.

big parking space

easy secure parking

good location, great pool. nice breakfast restaurant. good parking area.

wifi connection was not really stable but this is not really a disadvantage.

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and

the hotel, rooms, bathrooms and pool area were all spotlessly clean

fyi: this property does have parking available

parking was a little complicated but staff was very accommodating!

the parking is not at the hotel, but it's very close

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small

perfect light breakfast. friendly service. quick. beautiful surroundings.

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

amazing pool to enjoy after a day's sightseeing

the area was safe, we had parking, and the rooms were very clean and spacious

easy parking

the pool is tiny- a dipping pool really and there were only 2 pool side recliners

pool area was not as neat as the rest of the facilities, they should grow more plants and an ivy,

room wifi rarely worked and the staff reception was in general not helping, the rooms are quite old