the pool was lovely to spend the afternoon around in

delicious dinner, breakfast, and room service

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

are a bit confusing with different meals at different locations and no bar staff at the pool area

parking on site

breakfast average but pricy

the hotel has two pools and a restaurant open the all day, and a nice bar during night

the location is just our=tside of mmerida. the breakfast was good.

room service is very bad

the breakfast was great

great breakfast

the pool is refreshing and the breakfast is tasty

pool

very good breakfast included

breakfast was great, setting was wonderful

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

good breakfast

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

the restaurant has a terrible service (long waiting and orders never arrived for the room service

floor close to the laundry room and back parking area are in poor conditions (dirt, thrash, cigarettes, etc

good breakfasts, big parking

parking is a bit tight but not a big deal

when exiting the car, leaving the parking lot up front and entering through the lobby, one is almost surprised

room was clean and had the essentials. private parking space was available. felt safe.

the bed was confortable and the wifi was good.

there was plenty of parking for people who come by car

check in, good wifi,safe parking

the onsen/warm pool is absolutely lovely

new and super clean apartment, with all the accessories needed in the kitchen and the bathroom, new ceiling fans

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

nice interior with kitchen but hadn t use it (no butcher shop nearby). close to a oxxo.

if you are going for a pool i would not recommend this property

quiet and shady property with a small pool, kitchen, and good neighbors.

we also enjoyed cooling off in the pool

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

the environment was beautiful (design, architecture, privacy, roof-top pool and bar) and proved to be a great

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

wifi

also the hotel parking is one block down the road, not convenience at all

if you have a booking with multiple kids maybe best not to put them upstairs, kids running around until

my room was clean and spacious and good wifi

very well located in merida, pool and breakfast well

beautiful room, pool

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

wifi was poor but they helped us connect to a better one. no elevator in case that s an issue.

the wifi is a bit hit-or-miss, but in the end, we always found one that worked

there was no wifi and when we asked he didn t help us

wifi was a bit intermittent in the room. ok by the pool and at breakfast.

laundry on-site

location parking interiors friendly staff wifi and laundry availability ac and fan in the room

the balcony view of the pool/courtyard was nice. beer vending machine!

breakfast was served every morning from 7 to 10 a

clean, pool on the property

the breakfast was exactly the same each day: cereals

breakfast

breakfast is just corn flakes, milk, coffee and tea, bread and butter

pool was terribly small, the point is not the the size but the pictures

staff was very friendly, breakfast was nice, the hammocks are a dream after an intensive day, and the house

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

wifi was very intermittent, especially with iphones we were told, which was annoying if you were

a comfortable bed, a useful little shelf and light in the bunk, excellent and clean kitchenware, a decent

between bus station and main square very good breakfast lovely staff nice old building good wifi

nice staff. great location, pretty facility, easy parking, good wifi

clean, quiet ,attractive pool/lobby

staffs are generally a little bit poor english speaking. wifi is sometimes stressful.

the location was central, they have swimming pool and the staff are friendly and helpful.

located, the atmosphere around the pool area was phenomenal for a couple in love

laundry service

the owner and his wife couldn't have been more helpful, receiving amazon packages, giving info, laundry, making

be aware that the complimentary breakfast is only a (very good) coffee, juice and a piece of cake, or you can

wifi connection to work from the hotel is excellent

cannot recommend la piazzette enough, great value for money in a really beautiful building, great breakfast and

delay in room service and the valet parking was complex but that was due to the light event in the city

so we couldn't take advantage of the free breakfast

the patio bar and restaurant area is beautiful with lovely views over the high hedges

location. staff. excellent breakfast. fast wifi.

the breakfast menu is varied enough to satisfy many

bar not available in the evening

the staff was very helpfull helping us with the parking and gave us extra pillows when we asked

the roof pool was amazing for the kids to release some steam

the hotel didn t offer a laundry service or any food options over christmas when the city was pretty much

great place for kids! rooms were nice

lovely room with wifi, tv, bathroom and fridge

parking lot is a few streets away, and the hotel does not have a bay for leaving luggage

hotel has wifi but the wifi did not work in our room

we even got our laundry done which was a treat

large rooms with good ac and wifi

parking is off site,

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before

could have a few more breakfast options for those that don't like eggs

the pool was a great way to cool down midday

the pool is nice and calm and offers some relax and escape from the hot weather

we had room service one night, ate a snack on the patio one afternoon and had dinner there on a different

we enjoyed the courtyard and swimming pool

lovely small pool to relax in

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

the breakfast was delicious. the fresh fruit was super frest and the menu selection was great.

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

very difficult to use the parking and is only for four cars

the free parking felt secure and was next to the hotel

location and parking so i slept in the car because the room stinky mold

location, parking

staff (mr. adam) position parking bathroom

great pool open until 10 p

great wifi

spacious room, quiet, with view overlooking the pool area

people and kids were constantly screaming and running up and down the hall way very late into the night - all

good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english

very central location. good wifi.

have to clue why the pool is there - it s impossible to use it and it produces a lot of

there was no wifi in our room

wifi signal inside bedroom could have been stronger.

wifi not available in rooms but only comon areas.

view, pool area, v friendly

was hot, location excellent, wifi very strong

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

wifi was a weak in the room.

the wifi works perfect

room is very cozy, very clean and in front of the pool

the bed and wifi are super, location is perfect

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

was stole during our stay at this hotel at the laundry service

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and

spacious apartment with our own little kitchen, which we didn't need as there is coffee and tea making facilities

breakfast starts only at around 8

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the

free parking included and great value for money

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and

each room had a unique wifi access code

very good wifi

center location yet very affordable parking (mxn 75, i

second problem was, that there was no wifi signal in the room at all

they accommodated us to what ever we needed and let us enjoy the pool pass hours

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up

has a small, free, parking lot attached to the side with maybe 10 spaces which might fill up quickly

a little pricey and the hot water only warm came out. i had a room with a spa tub.

no wifi in room (but comfortable sofa on landing with a decent signal)

wifi worked really well and air conditioning was great

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues

wifi was not stable at all

location, pool, value

wifi did not reach room

they initially refused to accept our credit cards and didn t allow us to leave our kids and belongings in

wifi - it's free and sufficient for basic use (maps, uber, etc

wifi was working well

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

wifi is definitely quite slow, but still usable

there was no water pressure and wifi was

the restaurant bar was also great and very attentive and friendly staff and tasty good value food and drinks

we used their spa services once but were a bit disappointed with the quality of the

breakfast buffet very, very expensive. order off menu.

location private parking large room service

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with

free parking was a great feature

the outdoor courtyard with pool was a nice place to relax and cool off

the cark parking seems

wifi was really bad, and also the floor made the whole room less cosy and felt like we're in a

comfortable hotel in a good location. nice rooms and the pool was too.

have stayed at the hotel so many times and live it, but the wifi is awful

very close to city center, just two blocks, parking.

parking was secure but you have to stop outside and ask them to open the gate whilst dodging local

we couldn't use the wifi, it never worked

big plus they have there own parking in front of there building

small but pleasant swimming pool, big enough for 5-6 strokes

free parking for guests and cute pool

the wifi was good the whole time

location was perfect, clean rooms, free wifi.

there is even small pool on the roof of the hotel

don't expect a pool, it really is like the size of jacuzzi

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

the wifi went out once during my stay for about 20 min, but was otherwise fast and reliable

no breakfast , old bathroom , room service

the pool doesn't have wifi.

wifi really good

great all around, ask for room with wifi working in it.

breakfast was basic but good

wifi was a bit hit and miss, especially in the room

wifi didn t work, there was no hot water in the first room i was in

wifi in our room was poor

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

wonderful, stylish and modern rooms and a great pool

intermittent wifi issues but quickly resolved.

good size kitchen that was very well stocked

rooms are spacious, property is absolutely beautiful and that pool looked absolutely delightful

the breakfast was amazing!!!

it was comfortable, the breakfast was delicious, the staff were amazing, and the location was excellent

charm of the place, wonderful staff and nice touches like beers on arrival and complimentary bar in hall

and filling breakfast, daily housekeeping, clean facilities, the self-service tea and coffee bar in the hallway

secure parking for car

we also loved the breakfast and spacious rooms

the inner courtyard is lovely for relaxing& having breakfast

the breakfast was nice and balance

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

very good breakfast and bar with a large selection and reasonable

balcony and kitchen

desk guy could have told me they take cards. pool/hot tub (?) was cold!

room service was also really on point and consistent

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast

helpful staff, clean and nice but small swimming pool

wifi in the room could be better

the room was clean and the air conditioning and wifi worked well, no issues at all

there is a small dipping pool but i did not use it

the big windown facing a balcony and overlooking the little pool. #23

the pool wasn t too inviting and was out of commission during our stay.

was cold, wifi was mediocre, there were only two towels in the room, none for the floor

the pool didn t clean.

clean splash pool to cool off in

keep in mind wifi is not stable in the room but it is major problem for mexico hotels as i could

cute hotel with a pool, well located, offered tours aswell, 24h reception

wifi was awful to non-existent

intermittent or weak wifi

comfortable beds, great location, great breakfast, helpful staff, wonderful pool and patio courtyard

nice hotel, good breakfast, parking, wifi

it would be nicer if they provided breakfast in buffet style.

the pool area was amazing with hammocks and everything what you need

the wifi in the room was a bit spotty but in the lobby it s great.

i was a tiny bud disappointed the pool was not usable

the bed is comfy and there's a nice roof and pool

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

pool was a bit cloudy and there could have been more drinking water available

location , family oriented, clean , parking , staff

the gardens and pool were lovely and

here there are many great restaurants, and on some evenings entertainment, and good free wifi

poor wifi in bedroom but good to disconnect!

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is

breakfast was very minimal, one that s more of a snack but we found this with most of the mexican

there was a pool but i didn't use it

stay, clean and comfortable room, very nice looking hotel, very good breakfast, friendly staff, and excellent

breakfast (you have to pay extra) was very good

i appreciated the air conditioning but didn't make much use of my tiny pool because it was too exposed to the

love it ud83dude0d fast wifi place where you can keep cold water and get cold beers

the shared kitchen facilities were an extra bonus

location central and convenient. free wifi very good

there is a well equipped kitchen for making breakfast or lunches

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

if i had to mention something it was the pool service could have been quicker

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity

the breakfast was fantastic

spacious rooms, nice sitting areas with pool

location, really friendly and helpful staff, lovely breakfast

good wifi

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these

the breakfast is worth it and fulfilling

we could not be connected in wifi.

clean lovely helpful staff great location good breakfast great value for the

room with plenty of space and clean, room service every day, aircon, hot shower, pool towels if asking for, pool

good location, great pool. nice breakfast restaurant. good parking area.

the beds are wide and comfortable and there was a lot of parking space

wifi connection was not really stable but this is not really a disadvantage.

big parking space

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

not only it provides all the hotel functions to our full satisfaction with strong wifi even in the room, spacious

hotel offers only street parking, with no private lot available

the hotel, rooms, bathrooms and pool area were all spotlessly clean

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small

good parking for a car , near the hotel 3-4 min

check out bacchas wine bar next door

georgeous public area and pool. great value and location!

great pool area

amazing pool to enjoy after a day's sightseeing

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

reliable wifi

swimming pool is tiny. restaurant limited

room wifi rarely worked and the staff reception was in general not helping, the rooms are quite old

there is a store and coffee bar as well in it and even has a pool in the center of the city

the area was safe, we had parking, and the rooms were very clean and spacious