pool not open due to virus. did not know till arriving. disappointed.

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast offered generous

breakfast was lovely. decor was nice.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

only thing we weren't keen on was breakfast but even then there was always something like toast that you could

was awesome with our room, pool parking

was awesome with our room, pool parking

the pool was clean and warm

although i enjoy the gym being open 24/7 it could use a facelift.

out kids love the pool, while moms love its proximity to the outlet mall

the pool and location

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the room was amazing, and the gym was great!

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

the pool was to small

i don't know if we just got a bad room but having a weekend away from kids and not being able to sleep in cause your room is too light

were upgraded to a suite with kitchen

kids loved the salt water pool

breakfast was included and really was excellent

breakfast was very good as well

breakfast was quick and a great way to start the

breakfast was good. comfortable beds.

we enjoyed our stay, the children enjoyed the pool and free breakfast.

great breakfast kind staff awesome pool

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

also, the breakfast is wonderful

staff are wonderful, rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

the second morning wr were awaken at 0630 being beside a staircase that 50 kids were running down, running down the hallway

breakfast was excellent and i was very impressed with the staff running the breakfast kitchen.

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be up at 5

breakfast, gym, etc….

nice and clean rooms - great staff and pool area was clean. great breakfast!

the pool is tiny.

the included breakfast selections did not vary.

came while a group of hockey kids ages 8 to 10 where staying

the food at the bar was amazing

bar was just ok

we have kids so we understand they were excited but came to get away from children, so wasn't pleasant

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

great breakfast, comfy beds, accommodating staff. excellently overall.

pool was busy with tournament kids and towels left everywhere

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

the pool temperature was also amazing

the pool was filthy and the hot tub did not work, it just ran hot water.

lobby, working pool hot tub, great fitness room, clean, friendly, the bistro was

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

walking to pool close to lobby

pool and hot tub were fun. clean hotel. breakfast was good, kids enjoyed the pancake maker.

located close to airport. free breakfast, indoor pool and hotel. free parking.

very clean, beautiful pool and hot tub and the staff were amazing.

clean good parking good breakfast

because of lock down the facilities i like to use were unavailable, pool and gym

hotel good facilities in room including microwave and fridge nice pool and adequate gym location fairly central very friendly and helpful staff at reception especially

v with hdmi inputs, comfortable bed and pillows, really good wifi and lovely

liked that we got to use the pool and spa and didn't get rushed out

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

the laundry room flooded when i was washing clothes due to the heavy rain outside :

the pool and bar were closed but will open this summer when more cocid restrictions are lifted.

the pool area and reception area

clean and modern. laundry facilities.

fantastic stay. very friendly and helpful staff. great location and plenty of parking.

nice pool and gym. confortable room

clean room and a good price for room, free shuttle service, good price for parking for an extended time

quiet area. water available for guests in the gym.

clean, quiet, approachable staffs, proximity to airport & free shuttle

close to the casino

there was a well equipped gym and business centre

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

i really appreciate the shuttle service

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

i also didn't like the flimsy electrical wall sockets, the rickety gym equipment

comfy beds and good breakfast bar to make yourself breakfast

also has shuttle service taking you to the airport

gym equipment is very limited and falling apart

holly stay here - airport shuttle unavail due to covid, close to t-1 yyz, meals : dinner - 8/10 philly cheese steak sandwich

kind staff, cosy room and great to have 24h access to the gym and swimming pool with

just kids were loud all night but not hotels fault just rude guest

kids running in the hallway, but they came and advised the other guest's...

room service

stay only, arrived late, staff excellent

no outdoor space for young kids.

the late check out option was available so we could check out at 1pm which was awesome

the bar and resteraunt was clean and inviting

excellent hotel , loved the large room , high floor and kitchen - bright - super comfortable beds

found several pieces of furniture and the top of the bar fridge were dusty, which was disappointing to see

clean warm good breakfast. staff were friendly facilities well set up

breakfast is ok selection is limited

everything. the new lights outside and in the pool and hot tub! we stay here very often!

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

gym and pool.

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

could not reach room service on either number they supplied.

in the bar was rude as we sat to watch the last few minutes of the game

cleanliness, room service and room

blame the property, but because of covid the restaurant was shut and no room service

ter 11:00pm)

arrived too late to use pool and bar/dining services

shuttle to the airport is way too small and can never accommodate everyone

kids being allowed to sit at the bar

good wifi, superb fitness centre/ pool

gym has enough equipment with two treadmill to complete any workout i needed to with dumbbells

the breakfast is great

early check in was accommodated

luckily the hilton garden inn is close and they have a bar and restaurant (kitchen there closes at 9

asked for a late check out when i first arrived, and the lady at the front desk told me i could stay until 2 pm

the place is beautiful, i wanted a place with bar and dining, pool was great!

nice restaurant. nice clean comfortable room. nice gym. good shuttle service.

to leave our cases with reception once checked out but still make use of the hotel spa, pool, gym and all other facilities and the staff were just so friendly and accommodating

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small charge

the laundry out of service

the free wifi was great since we had our 18 month old son with us!

wifi refused to work

if we wanted drinks, the food how ever came very fast and hot , the morning was much better for breakfast we were attended to right

pool is disappointing and there were no towels available

breakfast at new location was great

was a strong mouldy smell coming from both the bathroom and kitchenette sink drains

there was a great choice at breakfast and the staff were efficient and friendly

lovely decor, two tvs, kitchenette, close to the airport, free shuttle service, good wifi, tasty breakfast

checked in after midnight and was instantly offered a late check out included breakfast was fantastic and fresh

my kids were amazed by the airplanes they saw fly

my family loved the pool.

late check out

really liked the location and the shuttle to the airport

room was big and clean, staff very friendly and the pool was great for the kids to play

the hotel shuttle was a wait, but it came within 30 minutes

the pool area is clean and pleasant

there was no real breakfast options for little kids

the bed my kids slept in was squeaky

secondly i ordered room service

the hotel is beautiful, nice bar and food. super staff when i requested a room change.

kids loved the pool

good value for money. our kids loved the pool. place was clean.

overpriced room service, they charged 8% to deliver the food to the room, 18% gratuity then requested an

kids loved the pool

the pool was nice, kids loved it.

the pool and gym were great as well

the hotel offer wifi in the hotel but only for checking emails if u want stream movies u need to buy extra internet

is a charge for the better wifi

location and pool and gym

gym, pool, breakfast

the room. and the bed and linens didn’t have breakfast. used shuttle and very grateful for it.

bed linens, shuttle to the airport lounge.

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

also enjoyed the fact that windows faced golf course, so very quiet

only complaint is that the facilities were off limits (gym, pool, dine in etc

easy check in and airport shuttle. nice restaurants nearby.

the pool was nice for the kids. breakfast was also very good.

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling to another hotel if it's possible to

sheraton is only five minutes away and the shuttle bus was a god send

could not connect to the wifi

great breakfast, good pool, decent location, plenty of parking

the gym and pool were great as

the hotel seemed to have a nice pool and small gym although we did not use during our stay

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the staff to charge my room for 4 cad and give me 4 coins, and refused constantly-

great breakfast, good pool, decent location, plenty of parking

bonus, the pool

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

pool was pretty nice

the gym was closed, the pool is closed and they wanted to give you a

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

location, staff, breakfast

location and has restaurants and bar on site , front desk always are exquisite helpful

perfect location for an event being held next door at arizona bar & grill

i was never offered the wifi password when checking in. the room was a bit outdated and dark

the gym being open 24hr amazing, and laundry is free

there’s a small gym and a pool

a lot of playgrounds for kids in the neighbourhood

is just once a week and this is insufficient for families with small kids

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

was clean and had a nice gym and pool

to current situations the gym and pool were closed, and there was an issue involving police during my

another issue is that there was no laundry service, i had to do laundry myself using a paid machine in the second floor

we checked in on saturday afternoon & they were able to accommodate a late check out at no extra cost

we were forced to use hand towels as wash cloths and gym towels to dry off

spacious room with kitchen but absolutely no dishes of any kind. this could be due to covid!

tell your little completeness bar to go away

the free wifi speed was very slow and was not adequate to work and stream any content.

parking is tight in high season

someone in the receiption to receive guests. easier wifi connection.

room service bit hit and miss

hard to find surface parking but plenty of underground available

it was a long walk from our hotel to the connected outdoor pool

hotel is quite big, takes a long walk to find the pool

caters to sports teams so it was a busy lobby with parents-and kids who were just hanging out when we checked in, very loud

only negative thing was the swimming pool

my room pass didn't work when i went back to my room with my daughter from the swimming pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

always a pleasure to stay here. convenient, ckean and a good gym to get the day going!0

swimming pool

free wifi. fridge and microwave. early check in but for $60+taxes.

time visiting and in a room with kids on the floor running late and screaming

advertising no room service

the facilities are great for kids and families as well.

like the thought that there was a spa tub in the room

it's close to a restaurant bar , arizona which was good

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

pool, hot tub,dry and wet sauna

shuttle drivers were polite and courteous

the shuttle was easy to find and a smooth trip from the airport to

pool was closed for renovations but that was not communicated on booking

gym

loved the bar and the comfort of the beds

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

the bar and restaurant hours terrible

hold bar in shower-could be dangerous bathtub surface very slippery also dangerous cleaning staff did

the facilities were old, some gym equipment not working, housekeeping not consistent

wifi not very good.

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

late check out also indoor pool and jacuzzi also breakfast ok not greats 24 hours coffee and tea

the pool and slide, and being close to the airport were key reasons for us staying at the resort

great breakfast. kids had a great time at the pool. will use this chain of hotels more often.

the pool and the gym are good for small children too

breakfast was awesome..the front desk lady was wonderful..so friendly and welcoming

suggest to have more coin laundry set or have the wash and dry all-jn-one

we didn't use their pool but a couple of kids we met in the elevator clearly enjoyed it

the breakfast was great and the hotel itself is very aesthetically pleasing

shuttle, even at 2am

there were kids running on the hallway and making lots of noise when i was trying to get rest

33' by 66' two meter deep pool was 82 and great for swimming lengths for an hour

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

the laundry room is fine.

room was comfortable, was great to have laundry facilities. free parking and internet was great.

breakfast not so fancy but still ok.

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

having breakfast included.

breakfast can be a bit better with options

the breakfast was simple but we weren’t expecting anything so that’s a bonus

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

no breakfast

breakfast included

) free breakfast, free parking, gym

location is so-so facilities like gym room are a bit outdated

the bed, the kitchen, free parking, free breakfast, close to costco. staff very friendly.

complimentary breakfast and coffee

parking included

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

price was ok, location easy to access, pool

was in transit so it was a very short stay and i was alone with my two young kids

shuttle service is the reason we will come back.

good hotel for overnight stay for airport travellers. good shuttle service.

fact that it has shuttle to the airport

we loved the pool and spa area, felt clean and well-maintained

pool and hot tub were wonderful! room was very clean and comfortable

time there and it s clean, affordable and they were able to accommodate an early check in

no breakfast. shuttle is not wheelchair or elderly accessable. no room service.

gym fully equipped and pool water warm

gym fully equipped and pool water warm

location,room gym pool towels

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

laundry facilities were complimentary

airport shuttle service was unacceptable

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

the breakfast was fantastic

breakfast was so good for an adult and for a kids

really delicious breakfast with good

spacious room with a good buffet breakfast.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

my info said that breakfast was included - when we got down for breakfast the host said it was not included

internet was intermittent, breakfast options were limited.

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

courteous staff, full breakfast included was a bonus

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

pool was not warm

kids loved the cinnamon buns

bed in a spacious well decorated room overlooking golf course with delicious breakfast buffet and shuttle to airport

the lovely lobby and dinning area pool gym rooms

the breakfast

free shuttle to and from the airport, very prompt when being collected

pool was small and air quality not great in the pool room

were new, beds were comfortable, kitchen had what i need, staff was freindly, free parking, gym and swimming pool ,and airport shuttle bus

hot water comes after long time post opening the tap in kitchen & wash basin

appreciated having access to a gym

the breakfast was amazing lots of choices

the shuttle from the airport and breakfast were a great addition

like maybe directions to pool and gym

we didn't have time to swim in the pool. :-)

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

maybe a basketball hoop in the pool for kids.

room atmosphere, swimming pool, location

everything except wifi

pool was ok but overrun with kids, so we didn t feel it was adult friendly

the rooms were excellent. comfortable beds, the gym and the swimming pool. good hotel

rooms are dry but very large, nice for travel with kids

as well, the bar could stay open a bit