breakfast was excellent location is good near various restaurants and shopping areas, the whole

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

i was also able to use their gym that is very convinient to use

reception staff are very nice, we loved to be offer late check out for free

only thing i didn t like was that cleaning room service was not automatically included

kids were completely unsupervised

restauant and bar were more than sufficient for our needs

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

pool could be kept warm.

advertised pool was freezing

no bar or food facilities. good size rooms but a bit dated.

the hotel was clean and provided a gym

shifting with kids isn't an easy thing to do especially when they are half asleep

hey shut up we are

breakfast was good and pool was good for the kids

gym was small and basic but did the job

we couldn’t use the pool but it’s because of covid

fresh fruit, healthy food and hot options for breakfast.

breakfast was the best .... thanks so much!

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit together in with very accommodating

the breakfast was ok. the basketball court was ok for the kids.

liked that there was a pool and a gym/fitness room available, the pool was relatively warm, there was a cold shower there and

comfortable beds and layout, conveinient with kitchen, great size, friendly staff

the line for breakfast was too long, but necessary due to covid restrictions

very accommodating and professional , comfy beds , exercise room and pool were great

the room was clean and comfortable, the pool was awesome

the fitness centre complimentary parking & wifi

the pool is clean and the hours are good

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff very friendly &

two comfortable queen beds and a double sofa bed accommodated our three kids and us well in one room

pool was under maintenance.

they had so many kids there seems like i was back home

modern, clean, great pool and gym. definitely stay again.

gym was small with less facilities, there is no restaurant, just a breakfast and light snacks cafe

great pool and gym

the late check out, since we didn't sleep through the night

amenities in in bathroom could include a shaving mirror and a grab bar just outside of bath tub

the pool and jacuzzi was amazing the room was excellent ud83dudc4c

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

breakfast was excellent good choices

good breakfast great personal comfortable and clean

the breakfast was very good. we ate all our meals there because kids ate for free. love it.

no tea coffee bar in the lobby

no bar and no restaurant ud83dude14

breakfast was okay. it is what we expect although adding more fruits would have been better.

breakfast

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

one of the highlights was the complimentary breakfast, which offered a good variety of fresh and tasty options to start the day

laundry procedures, not customer friendly.

a.c. wifi clean room.

friendly staff, clean. enjoyed the pool and hot tub.

the kids had fun at the pool

gym needs a little rework

parking,pool,staff,gym was excellent

were pet friendly without a pet fee

the room service was prompt and excellent; the meals were very good

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

location ,wifi

always use this hotel each time i visit canada to see my kids studying, i like that it’s in close proximity to square one mall

location,room gym pool towels

hotels very clean the pool was very clean. the front desk was very very professional.

the pool is very small.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

location,room gym pool towels

close to highway and facility, nice staff, breakfast

and informed us on how to use the phone for assistance -generous and kind staff member served us breakfast

great location, free breakfast was amazing, you can walk to steelers or pirates games.

clean, spacious, got a gym and provided airport shuttle

breakfast is included, but you have to wait staff to prepare some items (bread, bagles etc

wifi was slow during the day, unable to do video calls for work, so had to checkout a bit earlier

no daily room service and cleaning

free shuttle easy check in late check out at request good breakfast

the gym

wifi is horrible. toilet was always backed up.

shuttle service is always on time

there are plenty of restaurants and some shops around and the amenities

there wasn't free wifi, but that's ok once i became an honor member it was included.

early check in was told to phone 24 hours before to check

shuttle was on time, staff gave us a wake up call

so, when i arrived around 7:30 pm the restaurant was closed and there was no room service

parking was easy

but, all bar and food services end at 7pm

the glenerin was very easy to find and the parking

- but acceptable for short stay bathtub area could have used grab bar for safety

pool and hot tub were wonderful! room was very clean and comfortable

the room service was not part of the facilities.

surrounding restaurants and spa on same grounds

room service option is available

liked the location near the airport, the fact there was a restaurant and bar in the hotel, which made it easy to eat and relax after a long trip

the hotel was clean and it had a inside pool, jacuzzi and gym

requested early check in but it was no response, when i reach the hotel at 1230 lady at reception let me wait

pool hours

close to airport. lounge,pool and gym a plus!

we stayed as a family with my husband and three kids

it also has airport shuttle

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

the bed was comfortable. having a bar and restaurant downstairs was nice.

good hotel for overnight stay for airport travellers. good shuttle service.

to the season, some facilities such as the gym were disabled

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

free and fast wifi

no room service, lacking cleanliness. the tub in the bathroom didn't drain properly.

shuttle service was on time, easy to find, and the driver was friendly

the bar area was very nice and the bar tender was very helpful

no shuttle transportation to the airport

nothing. gym could be more airy and more healthy options for breakfast.

staff at the front desk specially hasam and the restaurant and bar staff.

the shuttle to airport and drivers are amazingly friendly

i liked that there was a full kitchen

there were a lots of parking and staff make everything very

i liked that the pool was open until 11pm

pool is little shallow for 6ft+, but not a bad one

further comments, everything is perfect that room studio, we love the kitchen

place was run down and did not feel comfortable to stay with my kids there for the lack of cleanliness

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might find it

early check in time.

nice pool/whirlpool

the pool was the best part for the kids with the 3 story slide to the pool

great spa room

cleaning and breakfast.

kids love the slide on the weekends

breakfast was really good. lots to choose from. nobody should go hungry!

front desk service, room service, broken phone in room

to find and get parking

like the thought that there was a spa tub in the room

guard that did absolutely nothing, even when teenagers came in and were extremely rowdy with tiny kids swimming around the

advertising no room service

great breakfast, good pool, decent location, plenty of parking

breakfast, lots of choice, hot coffee ud83dude01 loved the automatic shade in the bedroom

pool was a bit cooler then i would have liked

they have complimentary breakfast, free parking, self-service laundry and indoor pool

i love that it was homely. the kitchen area was perfect and love the space in the room

spacious room with a good buffet breakfast.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

internet was intermittent, breakfast options were limited.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

night shuttle service was a cab company. not clear as to what to do when at airport.

they paid for the taxi to the hotel because there was no shuttle

breakfast was so good for an adult and for a kids

was farther than expected from airport airport shuttle never came way too expensive

also any hyatt place that i ever stayed offered the free breakfast but not this one

kind staff, well-prepared breakfast, easy access location

sad that the pool and gym were closed.

there is no playground for kids

the pool, and pool room was freezing cold!

right away, i took my kids to the second room that i had already reserved for me and my wife

quiet and comfortable room on 6th floor overlooking golf course

all of them swimming pool and gym good breakfast and kindly staffs and shuttle

very comfortable and has a gym and pool

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking, pool, coffee, breakfast) which you can't always take for

was ok but when it come checking out i requested late check out because my friend she had flight in the afternoon

pool looked bad, we want to swimm before our flight but we did not like the colour of the water

love the complimentary shuttle service to and from the airport, lots of options included with the hot, continental

the pool and the gym were opened

felt like home with full kitchen

were new, beds were comfortable, kitchen had what i need, staff was freindly, free parking, gym and swimming pool ,and airport shuttle bus

appreciate when they give me late check out at no charge i love free parking, free wifi, free

late check out. tasty breakfast ud83dude0b

friendly staff, comfy beds, good breakfast. they even provided a crib for my baby.

breakfast finishes early

modern style rooms, clean and big pool

hot breakfast was included with room price and was great, lots of options even for the kids

jacuzzi was way too small, and the temperature was way to low and there were kids jumping in the pool and water was splashing everywhere, it was not what i was looking for

modern, and very clean king room with all the amenities including a hot tub and pool close to the lobby

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna were not operating, the room was very noisy

spacious, clean, easy access to the highway, loved the amenities- pool & sauna.

it was an excellent way of dealing with breakfast during covid.

parking, pool, breakfast, clean

hot breakfast was included, not just coffee and a bagel

breakfast was very good with lots of selection

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

the gym was basic but enough for a decent workout

perhaps the breakfast offerings.

convenient laundry room for the guests

the gym was well-equipped

it was clean and the breakfast was good

everything. the new lights outside and in the pool and hot tub! we stay here very often!

everything is really good and they have great breakfast. the service was really good

the lights went out at 9pm when the pool hours stated until 10pm

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

great welcoming service from mr.anu. very accommodating with my request for early check in

the selection at breakfast was really good and the coffee, surprisingly

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day

indoor swimming pool

everything is so nice. i recommend everyone since breakfast,location and room was super good

free breakfast is always my favourite when i go here they have a wide variety and the cooks are

didn't have the breakfast but saw lots of happy faces eating there in the morning

rooms can be cleaner gym needs free weights

convenience, cleanliness, kids lived the pool

breakfast is the best.

however, my partner was able to use the gym & said it was small, but was decent

late check out, free shuttle service, comfortable bed

gymn....not working....broken machine

close to the airport/ shuttle included, good beats in the shuttle

don't expect early check in or late check out

i also didn't like the flimsy electrical wall sockets, the rickety gym equipment

there also is a rather small swimming pool plus a hot jacuzzi, which worked well with the kids at the end of the day

the gym was large and the staff were very friendly

especially if you have young kids

shuttle was efficient and ran reliably

friendly bar staff

the pool was a refreshing place to end or start or whatever part of a busy day

asked if we could carry our buffet breakfast out to the bar area just a few steps away so we could watch a screen showing our team in the world cup

our kids loved the pool

gym is great, so is the pool. room is clean and as expected.

it s everything you need for an airport hotel when you re travelling with kids

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

really liked the location and the shuttle to the airport

great room. shuttle and staff were very good. great value your bucks.

nice pool - kids liked it a lot

room was big and clean, staff very friendly and the pool was great for the kids to play

restaurant menu could be better and the shuttle was a little late in the morning causing a line but overall not much to complain about

the pool was open from 6am until 10pm and likewise the gym

shuttle bus was free and a wonderful service

had to go to the hotel next door for a snack after we arrived at 8pm because the kitchen was closed

exceptional staff and inclusion of breakfast! super location.

shuttle service, breakfast, pool

the gym has equipment thats broken. the steam room did not work. so the facilities are poor.

charge me for room service i didn t do

the extra facilities were excellent; a decent sized gym for a hotel, a good sized swimming pool for a hotel, a sauna

the free pick up ride from airport, free shuttle services to airport, the room is clean, staff are very friendly, jolly, and helpful

was too cold, sauna not hot enough & spa was very mild jets but hot

location close to toronto airport with great free shuttle service

most importantly, one of the best shuttle services

we loved the amazing breakfast, the pool and gym

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

kids love the freshly made pancake machine

shuttle to the airport is way too small and can never accommodate everyone

large, clean and quiet room. good breakfast. free shuttle & wifi

machines). carpets are dated. parking cost extra $20 per night.

breakfast was fantastic, the dinner was delicious, really appreciated the early accommodation to my

the pool area was nice for my kids. the shuttle to airport was so slick.

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room has been damaged and i would not he

and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

free 24hr shuttle

beautiful facility and nice gym

price was great. free shuttle to the airport was great

to clean more the glases they used in the bar .

room was clean and wifi was included

staff, location, quality, room service pizza etc etc etc

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

housekeeping dont take away dishes from room service

the pool was great

swimming pool and gym were exceptional

early morning shuttle was first-come, so messy. hard to find a luggage cart.

the pool and fitness area

room was fairly quiet too and nice sports bar about 100yards away for a beer and some food

a good location,so where to stay near airport,pool and gym ok ,had second floor so ok but planes do fly right over the hotel

could not get the wifi to work. had to pay for overnight parking.

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

close to airport and free wifi and beds were comfy

location was excellent and we didn't have the opportunity to have breakfast for a short time

pool was pretty nice

the noise with kids running down the hallway early in the morning.

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in request to the best of their abilities

the gym was closed, the pool is closed and they wanted to give you a

left too early to enjoy breakfast! would have been nice to have it delivered to my room!

we had requested late check in and late check out and it was accommodated without

it is very close to the airport with a free shuttle

had trouble with the wifi the entire time we were there

wifi was not working

a very convenient free shuttle picked us up at the airport exactly on time and where we expected it to be

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

still they continue with some covid restrictions ex room service is not available.

there was good and varied choices for breakfast

my kids were amazed by the airplanes they saw fly

the location, pool, spa and staff

kids eating pizza by the pool and adults drinking from glass containers too

t expect to have a such a great service everywhere: in the shuttle, in the hotel

shuttle service was excellent, reception team were welcoming and friendly as were the bar and

bed linens, shuttle to the airport lounge.

close to yyz. and excellent shuttle

the pool was fantastic, best hotel pool experience.

room service was not great but correction was made in good time

pool,breakfast,dinner,staffs, conduct was good.

we had to get room service to come and show us how to operate the coffee machine

wifi didn't work very well with our devices

small pool.

wifi and parking included

the bed was extra comfortable and the location easy to find with free parking

very tiny pool. no hot tub. mattresses where hard. crappy pillows.

woman in front desk in dining room on breakfast was moody

was difficult to figure out the wifi, no one told us to just connect

overpriced room service, they charged 8% to deliver the food to the room, 18% gratuity then requested an

very nice and large room. great wifi connection.

great location and clean room with the bar and restaurant in the same location

didn't get to breakfast was too tired to get up and i think breakfast should end about 10 or 11

the breakfast and service from the kitchen

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

manager went put of his way to help us find missing cell phone on another hotel's shuttle bus

shuttle bus schedule was not great.

10 years that didn t include some type of complimentary breakfast also unable to access free wifi

the room was very spacious and the pool was great as well

staff was professional and explained the breakfast for guests at the restaurant, as well as parking

pool had too much chlorine, but all area was really clean and good

if we wanted drinks, the food how ever came very fast and hot , the morning was much better for breakfast we were attended to right