i was told the pool was open, but it was closed when i tried to use it.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

the facilities were old, some gym equipment not working, housekeeping not consistent

gym is to small

plus the free hot breakfast was amazing

breakfast could have been a little better, but other than that, it was an amazing place

the gym being open 24hr amazing, and laundry is free

there’s a small gym and a pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

the pool is pretty small, but the gym was pretty nice

rooms spacious and spa was excellent flexible could bring your own food

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

the kitchen and bedrooms were clean

spacious room with kitchen but absolutely no dishes of any kind. this could be due to covid!

loved the pool, hot tub, gym - its quiet and not crowded and clean

clean, great gym .

wifi connection was very fast

parking was difficult when we returned at night

as well, the free parking was pretty good

breakfast was fine. i enjoyed the gym and the basketball and sports hall.

pay extra money for wifi and parking

caters to sports teams so it was a busy lobby with parents-and kids who were just hanging out when we checked in, very loud

nice gym and pool area, good breakfast.

i did not have breakfast

i asked if i can make a late check out around 1

the gym could be better

gym

the gym and the pool was closed due to covid-19

is a lot that changed due to the covid situation, the gym was closed but the pool was open

the breakfast has a few varieties, good enough for an easy and light breakfast

breakfast was very good, with a good variety

great service great management just breakfast missing halal food

pool was great

room atmosphere, swimming pool, location

there’s a pool and gym

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

there’s a pool and gym

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

i have a disabled child and had to find and wait for staff to move laundry bins out the way

met a very friendly young man in the fitness room both very well equipped

pool was unavailable at the time of our stay

room services

breakfast not so fancy but still ok.

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

breakfast can be a bit better with options

breakfast needs to be improved

no elevators and limited breakfast.

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

breakfast included

the breakfast was good and the room was great

convenient location , breakfast and clean room

no breakfast

swimming pool, free parking, gym room, business center with free printing

great breakfast, large rooms

friendly staff, comfortable room with a full kitchen, would be perfect for a long term stay

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

there were no santizing wipes in the gym area. breakfast could have more variety

too many kids hard to get early check in

the bar and lobby was very nice

drinks in the bar expensive

not with kids

free wifi was slow

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the breakfast choices were not good for kids. just need simple.

walking to pool close to lobby

kids running all over hallways screaming and

was great, the lobby bar was very nice with a great atmosphere

pool was very nice fun for the kids

by the way, the food from downstairs bar is better not to order during the covid19

gym

i'd rather pay a higher rate and be offered free room service and coffee

requested a late check out and they accommodated graciously

nice gym, pool, hot tub and business centre

the room, the swimming pool, the gym, the staff

flooring surrounding the pool was extremely slippery, my kids fell a few times and they weren't even running, so use

kids loved the pool and the great breakfast

the food at the bar was amazing

gym/pool. room pretty and spacious.

the pool was quite small.

came while a group of hockey kids ages 8 to 10 where staying

kids running up and down the hallway slamming doors at 7am

a heated pool and 18+ gym

gym small

the room was amazing, and the gym was great!

location the front desk staff were so happy attentive and helpful and the bar staff in the lounge were so happy and attentive

the gym had a decent selection of equipment but the yoga mats were really dirty and the 2 containers of

pretty much everything. staff were great especially the dining & bar staff.

the pool was clean and warm

the wifi service was poor and the deadbolt in our room did not work

kids loved the swimming pool

the breakfast was better then expected. room service was fast

location, accessibility, lots of parking.

we also liked that there was a restaurant, coin laundry, gym and pool on site

the wifi was week at times

had to go down to pick up room service on check in night

staff was very good but restaurant understaffed. bar closed very early.

fitness centres and pools were good and a balm in the hot weather

my kids played for hours

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

very clean and in a great location. the pools were both big hits with my kids.

they opened the outdoor pool early for the kids to go swimming

bar area is busy with non hotel guests and so it s a little difficult just to have a quiet drink

temporary gym is poor.

they raise the service bar extremely high every staff member i dealt with was professional, capable, and

four season sets the bar in terms of location, cleanliness, amenities and staff

we also loved the gym and spa facilities

staff were wonderful, as was the pool and the other facilities at the hotel

room service menu is expensive and no vegan options

attention to detail from decor to service. lighting speed room service.

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

i liked everything in the room. was very comfortable and relaxing. the bar was just great.

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

food for breakfast

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

there is laundry facilities for long stay and with children

staff, great facilities (especially the gym)

room service breakfast menu was very limited

really liked the breakfast drink options, wish there omelette options but it was overall very

we had been to the bar previously and that made us decide to stay here

the breakfast was good

nothing perfect, but the roof top bar was closed on sundays

the facilities were top-notch, including the pool which was well-maintained

staff was very nice and the rooms, fitness area and pool were very nice

the pool was not warm. it was a hot day but the pool was so cold.

the route from the pool back to the room was a bit confusing.

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

breakfast in restaurant joni was excellent

design, atmoshere, breakfast, comfortable beds, fitness center, location

would have preferred buffet style breakfast

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

breakfast was delicious - plenty of selection, healthy, fresh ingredients

no power bar or electric outlet to connect all our electronics

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

everything, a wonderful relaxing time. the bar staff just superb

from carol at the front desk to jahnell at the bar your in good hands

for example, call for a bottle of water resulted in room service delivering filtered

wifi not the best

have liked a room service menu in the room

i liked the gym

horrible peice of artwork and completely insensitive to children and anyone visually impaired—kids will have nightmares and is it making fun of the blind

good gym

location is very convenient for the main tourist areas & facilities such as pool and gym access available

gym too small.

the breakfast buffet was good not great

breakfast wasn't included

room size, staff initially did not want to allow for late check out so bad attitude

very convenient location, allowed for early check in, easy to leave bags with concierge

room and bed was great. atmosphere in the lobby and bar was exciting and excellent location

laundry facilities would have been a definite plus

how the gym only opens at 6.am some people want to workout earlier!

slept like a dream, and the kitchen/restaurant staff went above & beyond for us

it was amazing, hot breakfast, clean rooms.

free breakfast, gym and pool were a plus

great breakfast as well

breakfast was quick and a great way to start the

the pool was great hot

suite with kitchen was absolutely wonderful

3- pool was too small, mostly it's made for kids

location 10/10 customer service 10/10 breakfast 10/10

modern facility, breakfast was great - plenty of options, extremely clean, quiet

nice hotel, clean, modern, plenty of parking, staff was friendly, room was big with a small kitchen, bathroom was enormous and very nice rain shower head, beds were super

we were not able to get a cot for our kids due to the awkward size of the room

noisy team of kids

wifi was a bit slo; room was a bit small

the wifi connection is not working well, and the speed is bit of slow

i booked, it said kitchen room

the gym was excellent, much better than you would expect from a hotel

kids loved the indoor pool and the saturday-sunday buffet

the prices for drinks at the bar were expensive

my kids were happy and are looking forward to our next visit.

kids loved the indoor pool and the saturday-sunday buffet

they allowed for a late check out

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice foods

breakfast and early check in

very well located breakfast included laundry facilities

and dinner included, the size of the room, comfortable bed, location, atmosphere, personnel, gym included, rbc atm in the hotel, quick elevators

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

a gym without a sauna and steam room for the price would exceed the expectations.

rooftop gym

is no mini bar, no breakfast and no room service

also, there was no room service and no in-room coffee available after day 1

there the same day i was informed by customer service that the hotel was fully booked and no early check in which was fine until i arrived in my room and noticed it wasn t cleaned properly

shower leaked onto floor from the door you need to book a table for the roof top bar in advance as it is very

i also had the choice of room service or go down to the bistro to eat

the kids play area was a great touch, we had fun before winding down for the night

i called to ask where i could do laundry

they were able to honor our request of an adjoining room, which our kids loved

room service menu was out of date

since wifi is paid i didn't went for it.

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient (+) laundry room (+)room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free coffee and ice for beverage always ready (+) coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine (+) convenient laundry in hotel, snack bar in foyer and iron and ironing board in room (+) there is a guest laundry room (+)free breakfast, wifi and it is secured, laundry available, interconnecting rooms (+) the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins (+)seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests use (-)feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator, which meant a little noisy (+) the on-site laundry a god send

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

you need to have room service. bottled water.

were very friendly and accommodating, especially ravish who went out of his way to give us an early check in on the top floor, a late checkout and also stowed our luggage after checkout

the room was very comfortable and room service was always there to clean and replace things

vid) now breakfast came take out style

the pool is nice, there was a small bar with some cocktails

room service rates were expensive.

very cool pool, both levels great for kids

except room service which never answered the phone in the two days i was there

i liked the breakfast. kids liked the pool (wish it was a bit warmer). clean and quiet.

hot water, gym and pillows

didn’t stay for breakfast

ter dinner it had gotten busy from the airport traffic) check in was quick, and loved that kids eat free there

wifi refused to work

accommodation with a great corner room and view of the cn tower, room service was quick

gym and pool which was open until late (very much appreciated) (+)extremely friendly staff. very welcoming. gym is first class. food is excellent. (+)customer service lovely clean hotel excellent facilities spa , pool and gym location downtown (+)spa/gym was excellent, the live music in the lobby was great (+) gym/ pool area (+)bar food very good. good asian restaurant next door. service in bar and gym excellent.

staff - from front desk to valet to room service were exceptional

hotel is magnificent: location is great super clean room service is amazing food is delicious good value for money rooms are very comfortable staff is

pecially the bathroom), and the location was great

the kids loved the tv embedded in the bathroom mirror

day it was cleaned after asking, the next day it was not even when asked…we were 2 adults and 2 kids, the room had everything just for 2 as if kids are pets - no towels and another things for

room service food could be better

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

pillow menu service cleanliness pool locker rooms