the wifi didn't seem to work on my computer

was clean i asked for an early check in and it was ready for me half an hour early

the gym was always clean and offered complementary water and towels

the gym was basic and both treadmills were not working during my stay

breakfast was good and having a drink in the bar after the theatre was a great end to the evening

room was nice but wifi signal was pants

good size, comfortable, good wifi, effective air conditioning

cost of breakfast should be no more than 12 per head

is in a perfect location near the park, especially for those visiting with kids

late night room service food was awful but to their credit the hotel removed them from our bill

breakfast included in the rate and the opportunity to have it in bed/room service free of additional charge was lovely

00 because the bar staff failed to point out the exact offer and didn't appear to understand what we were ordering

ich puts you on a mailing list) in order to use the free wifi

wifi was a bit dysfunctional

only minor complaint was the wifi had to be re-entered each morning and wasn't consistent

not only did the decor look tasteful, our room, the bar and restaurant were super comfortable

breakfast was tasty and we had a lot to choose from

location is excellent and it was very handy having access to ev chargers in the car park

did not have a room service menu i

minor issues with room service for replacement items

everything was fine close to the town and the breakfast was good plenty of everything

friendly staff. close to town and river. nice breakfast

we didnt use the pool but it looked lovely, there was a good gym

pool, gym, leisure facilities a little smaller than expected

spa closed early on bank holiday

excellent and welcoming, the room was immaculate and very comfortable, was able to have a late check out at a reasonable cost, car parking on

also, my husband had to move several laundry crates that were left right against the ramp

changing rooms and shower facilities in the spa needed extra attention

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location is good it 15 mins walk to

wifi not secure. coffee rather disappointing.

room and spa were fantastic and the grounds, bar and the golf facilities are amazing

very good pool, sauna and gym

the location and amenities including the pool area and gym were exceptional

enjoyed the spa and pool

we have a small dog and it was allowed in the bar and to sit with us at breakfast in the lounge

wifi reception was poor in my room.

ev charging was great, from 22 kw/h to fast charger 6/2 all available

bar and room service is also very expensive for what you get, although the beer prices are almost as cheap

lovely staff - esp reception staff - good gym/pool facilities and a comfortable bar with good

a pool table, air hockey, table tennis and a pac man machine for all ages to play, meant for kids i am sure but i am a big kid so had to play a few games of pool for sure, swimming pool steam

initially had a problem with wifi but rang reception and they fixed it and then rang back to confirm it was working

gym is basic but does the job

the ev charger was great too

the pool was great for the kids

the spa and pool friendly and functional - no fuss breakfast lovely bed and room exceptional view and grounds

food, dining room service.

ev charging on site

we had room service for breakfast for modest 3 room charge..

at how many kids were there as it seems like a grown up hotel

location friendly staff spacious bedroom and lounge great spa/pool lovely food excellent wifi

at the bar whilst excellent was a ridiculous price

it would be nice to have had a jacuzzi to use in the spa area.

plenty of parking facilities

loads of parking and its only 20 minutes to stratford through fab country side and about 25 minutes to

the room was comfortable and clean. wifi good. the grounds are also very nice.

everything: location, staff, facilities, dog-friendly, food, architecture, parking, etc, etc.

breakfast was amazing and plenty of selection.

o draught) and bottled beer offered extremely expensive.

the sheep toy in the room felt a little forced especially since i was traveling with kids.

customer service by receptionists and bar staff exceptional

the hotel is in central place with parking at the back

parking lot is at the far end of the gardens

breakfast was delicious from both the hot and cold menu

bar was very disappointing

good car parking

the kids loved the pool, although it was quite small and busy

not think the other car park was part of the hotel as the sign on the barrier said nhs conference parking and you needed a code to get out

beautiful hotel with friendly and helpful staff. swimming pool great!

only niggle was that the spa facilities don t open until 11

breakfast room was spacious and airy with a fulsome selection of food options

room service

and rooms are smelling i had to ventilate the room before stay and had to ask above room

parking good, rooms very clean and also quiet which was surprising as in some hotels you often hear

the bar could have stayed open past 11pm

wifi was awful

bar & amazing restaurant on site, with discount for residents

room and a short menu with comfort and easy food such as soups, salads and sandwiches- offered in room service

room was small but very clean airy and very comfortable bathroom was lovely all new bar was nice decent prices for drinks and comfy the staff were all

and clean en suite and bedroom had all facilities catered for including room service if desired excellent cuisine and extremely helpful staff

a better television service with some sports channels. room service if possible.

we could wish for, cocktails went down well, dinner hit just the right the spot and the in-room breakfast of local produce was delicious

the continental breakfast was beautiful and the little sign for us was

were guests for friends wedding and were very pleased with room, staff and the breakfast was

breakfast in the room. cleanliness. friendless of staff

we were a little disappointed on arrival to find that, as it was a week day, that breakfast was cold only and placed in the room, but as things panned out was plentiful after the

there are plenty of trails for hiking, nice broadway golf course 5 minutes away, and many pretty little towns within an hour drive

would of been nice to have a pool and spa

and the wifi is not the best but i do understand were it is i am sure it s the best there going to get it

convenient parking rounded out a truly exceptional stay

would love a small pool/jacuzzi and other spa facilities

this was booked for our kids not us but they loved it

there was a wedding on so it was hard to get to the bar, had to order room service instead.

oscars restaurant and the nice staff and the female traveller parking space. - nice touch

were looking forward to going in the pool, but the facilities were closed on an evening and on sundays which was disappointing

a pool with loungers would be a very good idea

will definitely do the spa next time though

swimming pool and sauna lovely and clean

checking in 4 stars room 5 stars hotel lounge and bar 5 star parking perfect dog friendly

the food at dinner, afternoon tea, breakfast and room service was delicious

the main menu for the evening was very interesting and not very varied and the room service menu, even worse

the only thing i would say is that it doesnt say anywhere when breakfast ends on weekdays and i almost missed it

was nice and clean and close to location we needed great value for money breakfast lovely

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

drinks prices in the bar were a bit expensive.

friendly reception and bar staff

minutes) ample parking which was free

the room we stayed in was really nice and loved using the facilities especially the swimming pool and hot tub and steam room

sauna, steam room and hottub/pool were all very clean and lovely

swimming pool times are restricted for kids. they can not swim in the morning.

for money - big size rooms for the family with kids for the awesome price

wifi was very poor

103 very close to reception and bar so a little noisy at times fire alarm went off at 3 am for about 30 seconds

breakfast was excellent

parking, hard to find a place.

tional) we'll be back for sure

excellent breakfast fine room location.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we didn't have dinner but we have dined at the restaurant before and we can't fault the

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

breakfast on both days of our visit

i think the price of a pot of breakfast tea for 2 at £11, was expensive.