comfortable room. shower tray no bath to step into, help yourself breakfast.

big beds easy to get kids in and out

very modern, very comfortable and a nice bar area

the bar is open on the ground floor and serves food as well

parents decided it was a good idea to let their kids run around the breakfast room (dangerous) and by people sitting having their breakfast

everything was ideal and available. gym, spa and pool were fantastic as were the staff.

the facilities were brilliant and the hotel had everything we needed

it was valentine s day with the wife and no kids amazing

i spent some time in the bar where the staff were friendly and efficient

stayed a few times, staff friendly and always helpful the bar and food is always good.

managed a late round of golf on the fabulous course and finished off with dinner in the bar and drinks

family room was a little shabby and all the way on the top floor with two kids isn't that convenient

view, great location, beautiful hotel, friendly staff, comfortable room, nice bar and restaurant, enjoyable

had to pay £5 extra for a robe, could only use the spa from 3 and was full of kids, not relaxing and a very poor spa features

we were treated so well in the spa, reception, bar and restaurant

free car parking near city centre thanks to guest service manager who gave us late check

helpful staff and late check out agreed

friendly staff, great breakfast options and loved the late check out

the beds was comfy by the pull out for the kids was spot on

the fan in the room and the aircon in the main bar and restaurant

i spent an hour in there then went back to my room and had room service

amazing facilities, gym and thermal spa were especially excellent

spa downstairs (a shame we couldn’t use it much due to very strict safety regulations with kids in pool)

spa facilities are lovely and fab swimming pool for kids

excellent facilities and breakfast. friendly staff.

good bar with comfortable seating

for ev charge is very expensive

comfortable well equipped hotel with a good bar and restaurant.

we arrived late around 3

was ok, location is good, ev charging was nice to have but was very slow and very very

i loved the luxury spa toiletries

plenty of car parking

lovely comfortable bed, dab radio in room, good wifi connection

free parking onsite, plus some nice cafes and bars just a 10 minute walk away

enjoyed a drink in the relaxing bar area

was cold, wifi was poor, it smelled like garlic that we almost overwhelmingly as we walked through

lovely place, feels safe free and easy car parking comfortable and well appointed room staff are great offers room

i was able to order from the full menu for room service, even though it was fairly late when i got there

the bathroom was up a small flight of stairs which i liked but wouldn't be suitable for young kids or those with mobility issues

the mini bar had a good selection and room service breakfast was excellent

breakfast was very good

and free wifi

no fridge for kids milk

fresh orange for example, were so over priced it was off-putting to use the bar area with the kids

the spa and pool facilities were top notch

closer parking haha

chuckling at the outdated nature of everything.. each to their own i suppose. free wifi tho.

big golf course, completely away from the noise of traffic, city etc

parking was some distance from the entrance

parking was not ideal

great room clean and bed so comfortable. staff very friendly and finally great breakfast..

wifi connection was not straightforward so in the end we didn't bother as we weren't staying

the furniture on the terrace outside was a shabby and scattered about although i suppose it is early in the year so possibly hasn t been used much yet

hotel was lovely, breakfast staff were happy to help. i would use this hotel again

loved the welcome and check in. room service great.

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

no room service too busy

my son went to the gym he said was great i sat in the bar relaxed had a drink before our flight

and the bar is good

room was clean and comfortable. and i was able to sleep before a really early check in.

friendly bar staff. comfortable beds. quiet

very warm and comfy with a spa and swimming pool on site

we didn't eat the breakfast prices of food were acceptable if the portions were larger

footsteps of kids running around late at night on the second floor making sleeping a bit hard

limited choice on room service menu

i did use the gym as well, which had good equipment

get up in the middle of the night, and the possibility of problems on the motorway systems, the shuttle into the departure areas are

location, nice rooms good food and kids playrooms

had breakfast which had a good selection of hot or cold food

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and carried on to do so as we saw him through the day

location was good. shuttle bus was great. the gym was equipped well.

we are vegan and they had a couple of options in the restaurant and plenty for breakfast too

loved that the kids got warm cookies on arrival

room was very spacious and comfortable. beds were super comfortable. breakfast was excellent.

small gym space

late arrival pizza breakfast comfi bed

friendly staff at check in, early check in at 9am when arrived on flight

can also cast from your tablet/phone to the big tv which was great for kids

i was so surprised with gym equipments much better than many other hotel

good breakfast .nice staff and early check in

delicous breakfast. gym was great and well equipped. room was clean and comfy.

on the plus side our kids loved their meals

location, staff, breakfast, clean modern room with easy access wifi plus large flatscreen tv.

i would recommend this as a start to the holiday for peace of mind and tranquility, we used the pool, restaurant and had a beautiful room, we will be back

swimming pool was great

especially very friendly jody female staff, laundrette, breakfasts, evening meal one night, gym and spa facilities including pool, steam room, and sauna

still a good choice breakfast and good room service

the service by all staff was top class. from reception, to dining and bar staff. very attentive.

didn t think i booked with breakfast so it was a pleasant surprise

would of liked to have a drink in the bar before 2 nd lockdown without having to have a meal.

room service only til 10:30pm

were upgraded and so the room was spacious with very comfortable sofa area and complimentary minibar

did like the food at the restaurant and had kids' choices

room service took an hour

staff were really friendly & even gave the kids a pack with toys & gifts

staff were really friendly & even gave the kids a pack with toys & gifts

a little higher than average for the bar and vending machines but when you are at the airport, not unreasonable

pizza dinner for the kids was ideal

restaurant and bar at hotel was ideal

traditional english breakfast would be preferred.

good bar and choice of food as well as games in the bar

we liked the bar area but we didn t eat there

dishes of room service litter corridors and not cleared away gives a very down market

only being able to get bottled drinks at the bar after a certain time.

property with animates such as bar, restaurant and gym

to drop off our luggage and was given early check in which was absolutely fantastic

keen on the room service food at night

room, big bathroom, good wifi kind, helpful staff

great location next to whp, easy to get to, clean rooms, helpful staff, nice bar in reception

spa was free and late check out was very cheap

really close to whp and had a decent gym

we loved the spacious shower, big television and common area with bar and pool table

comfy beds. excellent location. friendly staff. the bar a bit pricey.

location and convenience of late check out option

good breakfast (for extra £19-90 for two people - a bit expensive

throughout our stay from the check-in greeting and late into the night with the guys on the bar & security who were all friendly and made us feel very welcome

the drinks in the bar were good, but pricey. nice atmosphere.

early check in and staff were very accommodating can’t thank them enough for letting me check in

i got a late check out without problems

cleaner tried to enter room even though late check out was paid for

early check in would have been nice.

gym isn’t very good

even eggs they are serving only one type, so it's was tricky for me and my kids

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these four have been especially wonderful

very clean room, breakfast was very good, very good selection of cooked food. 5 stars.

early check in. very helpful staff on reception and clean apartment.

bar prices could be a bit cheaper

asking i was given a complimentary late check out as we were not arriving until early morning

got moved to a different room straight away and given drinks vouchers for the bar for the inconvenience

no laundry service, very expensive 3rd party service that replaces it.

ability to do early check in

friendly staff. clean and comfortable room. has mini gym.

the mini gym was also a pleasant bonus and well equipped for a quick workout

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

the gym tiny with only a few weights up to 10 in dumbbells

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate to make him feel extra welcome

very quiet, large tv, fast wifi, great bed and bathroom

didn t get an early check in.

gym

hotel, staff really nice, bar area great and a small ncp across the road, a bigger car park further down towards the left of

we also used the gym which was basic but had enough equipment to have a good workout still

lovely hotel, lots of extras

the spa was closed for refurbishment and i wasnt made aware of this when booking.

hotel, very clean, comfy bed, feel v secure inside the hotel, good quality air con, nice little gym and spa, nice and near the train

good location couldn't fault it bar was good and room service was quick am

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading laundry

dirty laundry outside room on arrival - it was 6pm

staff were wonderful and the bar and restaurant were great

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

gorgeous hotel, such great value for money, spacious rooms with high ceilings, original tiles, bar area lovely, great location

queuing for breakfast bed needed a new mattress topper

the gym was very nice, i used it daily

room size and facilities good. twin single beds for kids. nice tea and coffee facilities

bar light and airy

the gym is above our expectation compared to many hotels

30 pm not even room service

of spa for 5 pp lovely to chill in the sauna and hot tub booked last minute for an airport hotel -

no free wifi in the room.

breakfast was spot-on and spa area fantastic

r duration of stay at least) comfortable, efficient, wake up calls, shuttle transport to

were excellent and allowed an early check in

excellent breakfast

t the end of the world but it would have been useful)

wifi didn't reach my room, could connect in hallway and reception etc

food in the hotel looked good value for money - even room service although i couldn t comment as we didn t eat there