bar man great staff thanks for every think

comfortable well equipped hotel with a good bar and restaurant.

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

was ok, location is good, ev charging was nice to have but was very slow and very very

breakfast on the second day was very slow and i had to ask after 30 minutes of waiting the staff

disabled parking is near the hotel however, it's on a steep slope and only one side of the car had space to

great room

the bedroom was great. loved the bar area and it was nice to have a drink on the patio

staff very helpful, food good. accommodated an early check in.

comfortable quiet room, good facilities and was great having youtube on tv for the kids

room service was excellent.

i was on the 2nd floor with noisy kids and slamming doors

an early flight so arrived hotel at around 10am but surprisingly the lady at the reception allowed us

comfy room , early check in excellent asian restaurant bonus.

location, nice rooms good food and kids playrooms

paid for early check in, on arrival the receptionist said we hadn't was a bit rude

loved the bar and restaurant it was very relaxing and the staff were friendly

excellent breakfast, the best in the hotel industry, cannot fault the food

easy for transport which was the 24hr shuttle bus going to and from the airport which is very handy

the wifi was quite expensive which i didn t expect.

room service food was excellent.

family stay lady on desk was welcoming and noticed we were flying to the north pole she gave the kids a warm cookie

family stay lady on desk was welcoming and noticed we were flying to the north pole she gave the kids a warm cookie

room service was amazing. couldn't find fault. food was hot & taste good.

good breakfast .nice staff and early check in

there is also a gym with new equipment

can also cast from your tablet/phone to the big tv which was great for kids

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

kids meal prices were over priced the draft from the front doors in the bar was really bad and

of secure wifi made it awkward to check flights and do check in online without potentially risking privacy

the best, and we had a very loud tipsy family swearing a lot around my older mum, there were also kids about food is expensive and very

great spa experience, comfortable huge bed, lovely shower

love to stay here after a long haul flight early check in and the best staff too

swimming pool was a bit small

the gym and spa facilities are fantastic

thank you), 60 for 12 days hotel car parking and 14 return airport transfer the young chap on the desk helped me with my case up the

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

dirt in bathroom , fridge not working , no lift , no phone in room , no room service

free wifi only in the reception/bar/restaurant area otherwise 7 a day

excellent value for money. english breakfast, continental breakfast, you name it, it was there

&5)

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

ate an evening meal there and the kids ate free which was a huge unexpected surprise, the bed was comfy and it was a huge room with a

and breakfast was great selection expect for the croissants they weren t great

across from the airport, very comfortable bed, nice bar area, left my phone in the room when i left for the airport but i got it back, couldn’t thank

breakfast area is very congested, kids play area, check in and out all in the same space.

free breakfast offer

no wasted space or plastics or laundry

early check in, arrived at 14:15 and was asked to sit and wait until 15:00

fantastic pool/spa

pool/spa is not to miss

wifi connection is terrible.

poor wifi

stayed here several times when using the airport. great hotel, excellent pool area.

swimming pool , gym , jacuzzi and the list just goes on

lovely room and fabulous gym/spa

spa n pool was unreal very clean

food is pricey, pool only waist deep, gym is small but well equipped

location was nice, views were lovely, car park was large and had ev chargers.

room wasn’t ready was disappointing we had to wait so by the time we got in a unpacked etc the kids time slot for the pool ended at 5 so felt a bit

free parking, offered late check out

excellent facilities and breakfast. friendly staff.

amazing value for money, spa facilities for really good for such a cheap room.

loved the pool

enjoyed a drink in the relaxing bar area

free parking onsite, plus some nice cafes and bars just a 10 minute walk away

plenty of car parking

a further touch is the temple spa products in the bathroom

isn t a complaint, but i wish someone had said something about the parking at the back of the building

car parking very tight spaces

decor, parking not a problem, clean, staff lovely, room was perfect, shower was excellent and the bed was

for our needs te lounge had a fireplace with a fire and was surrounded by comfy chairs, the bar us open 24/7 breakfast was served in a lovely room and we sat in the attached conservatory

i loved the bar, it felt like an upmarket central city hotel bar but it was private for residents

had room service breakfast which was very nice

we had a very early check in at manchester airport so did not get to sample the breakfast however the hotel was

great location, comfortable bar and lounge area very comfortable bed great shower

very friendly staff, especially the super-efficient lady at breakfast who kept clearing away my plates (she knows who she is :-))

comfortable room. shower tray no bath to step into, help yourself breakfast.

impressed that bar and restaurant was open late

enjoyed the gym, pool and steam room

, and the spa and gym was clean and the facilities were great

crazy golf being closed.

had to pay £5 extra for a robe, could only use the spa from 3 and was full of kids, not relaxing and a very poor spa features

managed a late round of golf on the fabulous course and finished off with dinner in the bar and drinks

good breakfast and room

rooms were clean ,spacious and clearly had been refurbished recently, stocked with luxury elemis toiletries and big

great room, breakfast, nice spa and golf facilitates on site

pool was busy as it was open for kids swimming classes at all times

parking access and health gym pool facilities were great

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the beds was comfy by the pull out for the kids was spot on

a top draw bar with some good guinness, top draw breakfast as well

i liked the breakfast but my kids preferences wasn't there

staff were pleasant and helpful (especially the breakfast staff) room was clean and comfortable with very comfy beds and for the price we paid for

convenient, and flexible breakfast time gluten free bread provided

was fantastic, close to the everything, great view, spotless, modern room, free easy parking, right next to tram

spotlessly clean, great staff, well equipped rooms and fantastic breakfast.

lovely room and great view of cricket ground. breakfast good. a really nice stay.

there was not a good wifi connection. and the balcony was a little bit too close to one another

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

immaculate condition, enjoy the gym facility too

drinks in the bar were reasonable prices and well presented

breakfast was brilliant and the gym was excellent

breakfast

didn t think i booked with breakfast so it was a pleasant surprise

kitchen was good for preparing snacks for the family

the apartment is extremely large with all the comforts of home, equipped kitchen, spacious living room with tv

messaged us on the morning of our stay to check that everything was okay with us and to offer early check in at no added cost if we required it

location is superb, atmosphere good too. toilets are clean, as was the kitchen.

it is the biggest in the building with 2 bedrooms, shower room, 2 toilets and kitchen with a huge lounge which had another double bed

didn't answer the phone when i was trying to order room service... not quite 24 hrs

great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free.

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love

food had run out so we couldn't order room service, other than that everything was fabulous

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

the free hot breakfast was very welcomed and tasty with lots of variety

no ironing facilities or laundry

the staff did the best they could offered me a late check out however at 9am work started on the room above the noise was unbearable

very accommodating early check in

reception helpful able to have early check in with being an ihg member which was nice

late check out

comfy beds. excellent location. friendly staff. the bar a bit pricey.

early check in costs 10 pounds but the room and location was good compared to other hotels that i

in my opinion the best hotel in birmingham with a great late check out policy

hotel was not ready for early check in when we arrived

for a cheeky couple of nights away from the kids and even with covid the hotel and staff were

hotel has a gym on 2nd floor despite previous reviews saying it doesn't

a spa room for pampering would be great also

was good but the bathroom facility is not ideal for kids as the bath tub has no hand shower and also hot water tap delivers the hottest water that you

the breakfast is too expensive.

gym facilities were a bit disappointing. could have had more mats

modern, breakfast was gorgeous, stunning view from room

location was perfect for shopping and dinner dates, the facilities are top drawer too from the spa to the gym

staff friendly, room amazing with 9th floor views, breakfast and room service great and all value for money and perfect location for

reception is always a joy so helpful and friendly . room service food was excellent

poor wifi.

were in town for a concert and needed early access to our room to get ready on time - the staff were very accommodating and arranged an

the staff were great at every interaction, from an early check in to retrieving some belongings we d left behind

fantastic gym and great staff

ception, bar, room service, checkout etc

unexpected 40 charge for early check in .

i could not connect to the 'free' wifi

it would stay again lauren receptionist she is angel with the kids

early check in available which helped as the hotel knew we needed to be at oasis for 3pm

room service a bit limited.

would be good if they had a little bar fridge in the rooms as standard, but so nice of the staff to sort me out

there apparently was no clean laundry in the whole hotel so we had to switch rooms

highly recommended clean hotel with restaurant and bar in a great location

staff facilitated early check in

great location, friendly staff, nice room and early check in .

on our last night, there was a group of kids of bikes outside at the back of the hotel, stealing peoples belongings as they arrived

friendly staff, gym and library brilliant spaces, clean and cosy

the bar was great as well as the breakfast each morning

near the tram and lowry gallery great decor - relaxing lounge area lovely staff small but good gym

breakfaat was inclused which it was not when we stayed,and it would cost 13 pounds each so my kids had no

the pool, comfy bed, amazing view, breakfast

cloud 23 cocktail bar amazing, would definitely recommend

breakfast in podium restaurant was very good with an extensive choice

excellent facilities, friendly and very helpful staff. excellent choice of breakfast also.

the view is stunning. cocktail bar

the orange juice at breakfast watery and the kenco coffee not very pleasant (otherwise breakfast excellent)

paid for a late check out but room was cleaned and emptied before we left/checked out

isn't actually a fault as such with the property but we had a family of very rowdy kids who loved running up and the corridor

comfy bed, good breakfast, clean and cosy

plenty of parking, good breakfast and good location, ideal with kids close to old