only that my room was kinda far from the pool

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

wifi was really awful

cud do with more selection on room service menu but what i had was brilliant

breakfast

it was valentine’s day with the wife and no kids amazing

staff were super helpful, the room was lovely, the breakfast was tasty and the pool was divine

area and fast service and signs and pub area ( bars and coffee place ( swimming pool ) spa great room service clean space rooms with great tv ( colours etc ) lift to rooms great for luggage warm (-)the room service was expensive (+) room service, residents bar (-) just a shame there aren t a couple of 24 hour items on the amazing looking room service (-) room service is a bit pricy (-) i did only order room service but was disappointed considering people with dairy allergies also eat them (+)helpful and friendly, large cosy room and comfortable bed, room service (+) receptionists we re so friendly and helpful, bar staff exactly the same, cleaners and room service all very professional and nothing was too much for them all (-)wanted room service when we arrived back at the hotel at 9

swimming pool was great to have with kids

stayed a few times, staff friendly and always helpful the bar and food is always good.

as an ihg member i get discounts and could have a late check out

a top draw bar with some good guinness, top draw breakfast as well

breakfast was fine as i was not aiming for these things anyway

very clean, bar and good food

i liked the breakfast but my kids preferences wasn't there

room service stopped at 9.30pm

dishes of room service litter corridors and not cleared away gives a very down market

only being able to get bottled drinks at the bar after a certain time.

to drop off our luggage and was given early check in which was absolutely fantastic

room service not available when we needed it on our second night

paid for early check in, got to room which wasn't ready so went back to reception who refunded us for early

very clean room, breakfast was very good, very good selection of cooked food. 5 stars.

you have to pay extra for early check in even the room is already ready for you.

breakfast was good too with a range of items hot, cold and healthy

early check in. very helpful staff on reception and clean apartment.

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

a 24 hour bar and friendly staff for the night owls

no tea-makings in room. but bottomless tea/coffee from bar machine for £3:50

location feels a little dodgy due to local area especially some of the kids looking shifty, pillows a little harder then we would have liked and not a fan of 2 separate

bar was reasonably priced, but no scotch whisky was available(only jamieson irish whisky), but

clean,modern, stylish. free ev charging and free parking a big plus.

early check in available which helped as the hotel knew we needed to be at oasis for 3pm

the booking was for my mum and the kids, they loved it. staff were friendly & helpful

room extremely clean and spacious, great with kids as they had a bit of play space

the booking was for my mum and the kids, they loved it. staff were friendly & helpful

the hotel also has fantastic facilities, including a well-equipped gym, and the overall atmosphere was relaxed and welcoming

your in the heart of manchester too not far from public transport and lots of bar and restaurants within walking distance

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate to make him feel extra welcome

reception and bar area, very friendly and helpful staff in reception

the gym tiny with only a few weights up to 10 in dumbbells

didn t eat here but the bar was great

we arrived at 9:00 o‘clock and early check in was no problem

comfy bed bar area was nice and quiet check in and out was easy late check out

spotlessly clean and bar open after concerts so massive bonus for me

it was very classy inside the relaxing bar area and breakfast

asked for a late check out and staff at the front desk was not very nice about it.

didn’t have time for breakfast as i had an early check in at the airport but coffee was good.

gym was clean and a good range of equipment i wasn't expecting (weights etc)

the bar being open late

gym was good, pleasent start who were very helpful

complimentary late check out by an hour and then £10 every hour after, the guy at the desk explaining it was

the bar at reception was really good too

breakfast, early check in

staff was friendly and offer us a late check out which was a great since it was for free which so

and room service , with spa and gym

food and drinks at the bar were exceptional and not overly priced for the hotel itself

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

the gym was under refurbishment at the time.

good location couldn't fault it bar was good and room service was quick am

the room was very well presented clean and room service was brilliant

later availability for room service a midnight snack would have been wonderful !

the receptionist was very welcoming and allowed an early check in

i did not use the hotel caprak as i could not get clarification on ev charges status and operator from my contact at the hotel

nice and quiet gymnasium

also wanted to charge an early check in fee although our room was ready

great location spacious room comfy bed good wifi small fridge and safe were ideal

the hotel has a good gym and the breakfast is delicious, there are a lot of choices

i didn't get an opportunity to utilise all of the facilities on offer but was impressed with the gym set-up

nice gym

the convenience of location. excellent clean and comfortable room. excellent breakfast.

liked that my request for an early check in was considered and the reception staff were really friendly

the early check in request was able to be honoured and the check in and parking process was very simple

have been nice to have a more comfortable bar area a few more soft seats or a little

the location comfortable beds polite stuff early check in

breakfast, early check in, late checkout

breakfast had a great selection

happy to give us late check out and able to store our luggage for collection later in the day

buffet breakfast was

get into the gym, which was the reason i booked the hotel

got an early check in and a lovely room. bed was so comfortable.

welcoming and modern bar area

wifi is a bit hit and miss.

the breakfast buffet in the morning was brilliant,plenty of choice for everyone ranging from hot cooked

the staff were fabulous and informed us of the early check in deal

she talked to her manager about my breast milk, who allowed me to have early check in and have a fridge to be sent to the room to help keep my expressed breast milk

clean great service by staff great breakfast

early check in

cheap, late bar and pool table, cheap snacks, very central

unique bar set up and brings a good atmosphere for people of all ages, easy access and good size rooms

breakfast is bland, £10 early check in fee, lifts and corridors dirty and staff isn't very friendly

throughout our stay from the check-in greeting and late into the night with the guys on the bar & security who were all friendly and made us feel very welcome

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was yesterday and then my son become very ill

and not worth the cost, we went elsewhere and paid for something much nicer, especially for the kids who wanted pancakes

excellent staff got early check in lovely room

the coffee bar was excellent cozy and with great quality

not as much on the room service menu as i would have liked but was still good.

to pay 10 for an early check in as we arrived at 2pm

clean rooms and breakfast excellent

spotless with a deep bath and great shower inc toiletries breakfast

breakfast was included and buffet and continental which set us up nicely for the day

comfortable bed, good reliable wifi, large bathroom

ackout curtains, heat/aircon, and options for in room service

car parking was not nearby. had to call taxi ourselves. gym facilities.

and the breakfast was freshly cooked and just delicious

the breakfast was great

had room service which was lovely

late check out was good. and the local facilities/shops

the free hot breakfast was very welcomed and tasty with lots of variety

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

asking i was given a complimentary late check out as we were not arriving until early morning

really good stay, breakfast has improved. have booked again for easter sunday

decor is funky and the view from the bar is fab

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

beautiful decor, valet service, excellent room service options, friendly staff

wifi was so slow to be unusable

terrace bar was superb, its clean and quirky

ayed here before and it was 10/10 and it still

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and had a comp late check (-) on the morning of my sons graduation, i requested a late check out for 2pm to ease the pressure on us (+) late check out of 12 noon was (-) the reception staff deal with customer not more friendly not allowed any late check out , when i late 5 minutes the staff coming knocking and open the door immediately and

like rhe service charge on room service when i'm paying a delivery charge to start with

didn't use the gym or restaurant/bar so can't comment

next time, we're coming without the kids to enjoy the bar and restaurant

couldn't find the gym

breakfast was high quality

great gym too

fantastic building, breakfast, location and staff.

24 hour room service . small menu would be suffice

& helpful staff, clean & tidy, got early check in, fridge in room, short walk to/from piccadilly train station, tram stop around the

good toiletries and the room service food was also good

an early check in from the concierge, which made a huge difference for my stay over the weekend

the food was top drawer, the kitchen team were impressive to watch fair play my only gripe would be our initial room was tiny

hotel with beautiful clean room staff couldn't do enough for us the sterling bar is a wonderful treat make sure to go downstairs and check out the live

in house bar was very quiet and for some reason the restaurant is covered in tvs

we also love the sterling bar & live music it’s a perfect way to finish the evening

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should be free of charge though

friendly, the room was beautiful, i just wish we had more time so we could have used the infinity pool & spa

room service was amazing and very quick

gym/spa a real added bonus and so well designed

i loved looking across the manchester rooftops from the pool early in the

the gym is absolutely brilliant

) were only available via room service through the app

breakfast, gym was huge and well equipped, very friendly staff

weekend and we didn t even get to experience a lot of what the hotel has to offer like the bars/gym etc

we were a family with small kids and was very very

limited menu for kids

lovely bar in reception hall

lively bar with nice piano music

the fact that kids could only use the pool at certain times.

very expensive breakfast. late night pizza for kids through room service inedible and expensive.

staff were extremely polite and friendly, especially the liverpudlian on reception the swimming pool and jacuzzi were also in immaculate condition and we had that to ourselves for an hour we