best thing was the willingness of the staff to accomodate an early check in

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down mid use

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

staff were fantastic they were helpful and friendly warm swimming pool and good size jacuzzi comfortable beds reasonable size rooms well places just off the highway

great staff, steller breakfast and just a great price for a hotel for a weekend

comfortable, good location, and good breakfast

were placed beside the laundry room

was checked at 2pm, and given a room next to hotel laundry room

didn’t have the breakfast, the location is good, easy to find right off the highway

check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

the breakfast that was included had great options. was very pleased overall with hotel.

on site breakfast was good. bed was comfy. everything was clean!

breakfast was typical of most hotels. a little crowded and some wait time.

pool area was the best

parking availability gym access convenient to move around staff could be a little more courteous found they very nicer

very clean. upgraded rooms. nice clean pool. easy access to highways.

with energy is great, the breakfast is great and the kitchens staff, great pool size for the kids

gym facilities are not typical of hotel gyms - it is a full-fledge health club available to hotel

the yard area & pool area could have been neater and kept up more for appeal looking

especially the pool given how warm it was

great location and nice to sit by the pool

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

clean, comfortable, affordable and it has a very refreshing pool

we had a great room with a kitchenette and sitting area

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

it had a kitchenette lots of space

room and mini kitchen were well appointed

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

it was located very close to main park in thorold

the room was clean and they gave us early check in

spa staff conceiige

the spa & fitness club are amazing we liked the restaurants excellent food & service friendly &

also the room service and quick and tasty

my kids played in the pool and loved it

room service was great and very fresh food

i guess good for kids but harder for seniors lol

the breakfast is fresh, rooms are clean and the pool was a great bonus

easy checking in breakfast was good indoor pool was great for kids

breakfast was better then expected

this seemed like a popular place for families with kids

stay and value for money, very comfortable beds and nice courtyard and pool

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

swimming pool and gym

pool and gym available

cleanliness in pool area !

great for families very clean full kitchen,bbq,outside pool.staff very friendly.

the beds were comfortable, the room was spacious, and the kitchen had everything we needed

laundry room had an older washer & dryer

all basics are available, paid laundry services and nice warm outside

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

the rooms where great, the pool was especially wonderful.

a great suite for family having kids, no stairs

rooms were clean and pool was great. kids loved it. staff were very friendly

swimming pool

swimming pool.

having a kitchen!

liked the location and the pool

pool was very clean and my kids loved the slide

it was very quiet and clean which allowed us to relax while the children played in the pool or the park

liked it because it had everything my kids needed from play area and swimming pool

wifi could be improved

wifi is great

it was so clean in the room and the bed was comfortable the swimming pool was nice and hot i would go back again

the tv and wifi were exceptionally good

we had to go to the common kitchen area to use microwave

pool was a little too deep for kids

they let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there

the pool & hot tub are clean and wonderful despite being a little small

i made heavy use of the fitness facilities, which were more than adequate for my needs

swam in pool but never able to use hot tub

loved that everything was in place regarding covid-19,we were able to enjoy the pool without any worry the pool attendant steve was great and very helpful ,everyone from front

bar tender running the golf simulator was amazing to our family specially the kids

court yard area great for kids specially indoor pool and jacuzy

staff - everyone was friendly and helpful, especially the front desk and golf lounge we loved the golf lounge and the pool

we had the courtyard room where you see the view of the pool from the room

is great, very accommodating and lots of parking spaces

price was reasonable, easy to find, and parking was

wifi and we were 4 ppl we had only 2 towel

no pool but other then that staff was very nice

but kids touch right about

i was my kids plus the room smell like smoke disgusting

gym, pool etc

pool closed

pool was clean, housekeeping was great

the room was big enough for us (family with 2 small kids)

spa tub was newer and bed was comfortable

big and comfort room. we got breakfast early in the morning (5:00 am)

like it, it was very very basic like only breads, milk, cereal provided was not really good for kids

kids enjoyed this kind of breakfast

i wish there were more options for breakfast except only waffles, cereal and bread.

price was excellent and kids enjoyed the pool and

my family love this hotel. so much my kids enjoyed all the time...

was very large and had a lovely view of the downtown area (clifton hill, casino)

clean big room, pool, gym etc, three people at the desk

gym small but many in the area to go instead

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

breakfast was great. beds comfy. staff very friendly. will return

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

early check in allowed by staff

were polite and helpful and gave us an early check in

crystal clear pool

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

staff, rooms and pool all excellent

the motel is within walking distance of the falls, the casinos, and all other attractions in niagara falls

swimming pool times

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

staff was polite friendly and the hotel has a outdoor pool

not all the sprays on spa bath worked

spa bath after a long day of walking made it 100 percent worth it

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

the outside pool was very clean and well kept :) we will see you again soon

the large outdoor pool was heated to 82° while air temp was 69°, while new

the shower does not accommodate large people in the spa tub rooms

need more of a solution of breakfast

many bricks around pool loose

did not had breakfast at your location

need to pay for parking. continental breakfast is not that great!

under renovation, but not mad about it. no pool.

plus it came with a complimentary breakfast which was nice

the breakfast muffins and pancakes were very good

it’s walking distance (10 min) from fallsview casino and fun zone

our room had a jacuzzi tub in bedroom which my kids loved

pool open till 11pm, kids loved that

i don't like it, it's the pool, the water is not hot

location, value, close enough to fallsview casino and clifton hill to walk both directions.

a lovely hotel with great spa and pool

in my case i also had the possibility to use the swimming pool and the gym

we had a good view of the city and the american falls the gym sauna and pool area was amazing

clean upgraded property, large size rooms. walking distance to fallsview casino .

beautiful hotel by the casino

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked good)

to get ice you had to go upstairs to laundry room

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour the night we were there

the pool was right outside our door and perfect size for the kids

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked

no gym

the reception staff are very helpful and accommodated our early check in and late check out requests

breakfast was great my kids loved it

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

(for anyone else wondering in the comments, ice machine on 6th floor and water dispenser in the gym on first floor

room was very nice. natalia at the bar was great. all around a great stay

to room door lots of privacy, we blasted music and laughed super loud and no one complained gym was empty so thats good got all amenities as described in description lots of room

chlorine from the pool was overwhelming in the lobby and near the elevators

not fault of the hotel because they send there laundry out to be

the bar let you bring your drinks up to the room and there was an ihop in the parking lot

niagara is a busy place, so with that being said no fault to the hotel breakfast area was packed both mornings

breakfast was good

suggest that they provide the customer with small fridges in the rooms and laundry machines

my kids loved the pool

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

clean enough (dirty) and spiders everywhere, as well as the bad smell of marikhouana disturbed kids badly

super close to casino and margaritaville inexpensive but clean and comfortable.

didn’t bother using the spa tub for mainly that reason

com but they didn't answer mycall and my kids didn't watch to go in the room because of the bugs so we had been sitting timhortons for a

spa was good

had asked for an early check in time because we had little ones with us

the indoor pool was also very nice

but my son want to use the gym but theres an accident happened

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our room

i used the gym, pool, spa, great facilities

at the time of stay they were having renovations so the restaurant, pool, gym and parking lot were closed

amenities (laundry, gym, etc

waitresses would come to your table to ask if you want anything to drink during breakfast and later gives you a huge bill without disclosing in the first place that all the drink

the stair to the pool were very slippery and didn’t have any grip on them

we joined her over in the bar area after dinner which was cute and cozy

the swimming pool; a room

very nice pool

due to covid, dining options were limited in the city and we wanted to just stay in and order room service and support the hotels kitchen

1 pool indoors only

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

i loved the strawberry with chocolate they left in the fridge, i loved the breakfast, great parking and the location

they charged delivery fee for any room service

close to casino and the balconies in the suites

handy restaurant and bar on site

lots of parking

huge plus, they had a laundry service dropping fresh clean bedding each day

across the street from casino niagara and walking distance from clifton hill and many restaurants on victoria avenue

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

pool and free breakfast also the staff were all really nice and the location you can t beat

free wifi is nice and complimentary coffee was great

brilliant and the pool was a bonus too

not costly so we can cross boarder and do a full day of shopping, and make a small trip to the casino

my kids thought it was the border or a prison ud83dude0f

floor stayed up partying until 3am and no one did anything about it until i had placed a call to room service

breakfast had decent options and was tasty

good size jacuzzi and pool

staff were very friendly, greeted us at the desk, in the hallway, breakfast - we felt very welcome

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

guessing it was because our room was over the laundry and pool

door

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

rking lot side) was unlocked, the lock was taped with a scotch tape, so anybody could enter the

wifi intermittent

close to a great restaurant, clean rooms, friendly staff, and great breakfast

perfect for going to clifton hill or water park everything is near by

liked that it was so close to clifton hill and the water park was joined

the kids as well as us parents loved it

felt the room was a little too small. there was no pool just to relax. not at water park.

it was my son 13th birthday & he loved it especially that was can go straight to the indoor pool to him was

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

elevator too slow, old and small no microwave no laundry room

walking distance to casinos, restaurants, and shops, but clifton hill and the falls were a bit of a hike

good location,value for money and superb pool, breakfast was great.

the staff was really helpful. breakfast was really good.

reception staff, rooms immaculate clean , superb breakfast

it was very clean and the breakfast was delicious.

are looking forward to the pool and exercise room being open

breakfast was great, hot meal and good coffee

it?s very clean and the breakfast was phenomenal!