it was located very close to main park in thorold

the room was clean and they gave us early check in

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

beautiful lounge/dining and bar areas. room was large with good bed and shower. excellent value.

it had a kitchenette lots of space

room and mini kitchen were well appointed

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

very friendly staff- excellent room and kids loved the pool

we booked a tennis court and enjoyed the gym and saunas

very unique and offered a lot of fitness for ncl using swimming, tennis, squash and golf.

room service was great and very fresh food

also the room service and quick and tasty

i liked that they had laundry but i didn’t like that we had to pay for it

the rocks glasses in our kitchen cupboards were filthy, literally had a film and sticky stuff on them, but we used different

kids that are allergic to nuts could easily reach this which is a risk

the breakfast items were fresh & plentiful

staff from sign in staff, kitchen, supper night get to gather, and cleaning gal

all basics are available, paid laundry services and nice warm outside

great for families very clean full kitchen,bbq,outside pool.staff very friendly.

nice little pool to cool off on a hot day 4

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities for their guests, which was very convenient for our particular family

the motel was easy to find, plenty of -free- parking, quiet and there was a well maintained pool that was open until 10:00pm

alisa on reception have us some great ideas for places to visit and larry in the bar was a font of knowledge about the area, vineyards to

and only complaint would be to have a larger snack and drink bar for guests or vending machines on each floor

good food large comfortable room with air con and coffee maker good facilities small pool and gym open til late

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

gym was excellent

the rooms where great, the pool was especially wonderful.

we enjoyed the poolside and the use of their bbq

with two queen beds for one night, but the room is good enough for a family of parents with two kids

rooms were clean and pool was great. kids loved it. staff were very friendly

pool was nice

pool with water slide is great and playground for the kids is

refrigerator, microwave, outdoor grill pool & small playground didn't know about till i got

having a kitchen!

liked the layout off the room, small kitchen was good

they have a small playground for children and my kids loved it

dishes or cutlery in the kitchen in the suite, the king bed very hard could not sleep

stayed here many times over the last 2 years and have never had any issues, friendly staff, great breakfast and very

and plenty of food the staff was wondering the rooms had refrigerator micro wet bar even hot plate and breakfast in the morning and even offered late check out you can't beat the price also a

a very nice pool check in was good no issues, we got up late so we asked for a late check out most hotels grant you to 1 pm we were told out by noon or

there is no room service, the walls are falling apart and it looked like the place hadn't been clean in months

the pool & jacuzzi area & how the staff & housekeeping were so helpful when i asked for things

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate

swam in pool but never able to use hot tub

pool was nice for my grandson staff at desk very nice and helpful

pool was a little too deep for kids

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

clean room, friendly staff, laundry facility onsite, good location near highway

we needed an early check in and the staff did their best and accommodated us.

best thing was the willingness of the staff to accomodate an early check in

bed was super comfortable, the breakfast has great choices and i loved using the hot tub and pool when i wanted to

fitness area, 2 good pools with a hot tub, putt putt, great breakfast, and pleasant staff

it's a go to pick for myself and when i have my kids

the kids were running and yelling in the halls until 1:00 am

also, there is no towel bar at the sink, where one would wash their hands, and if someone is in the bathroom, you don't

restaurants were good, breakfast ok

didn’t have the breakfast, the location is good, easy to find right off the highway

on site breakfast was good. bed was comfy. everything was clean!

the outside bar is great!

breakfast was typical of most hotels. a little crowded and some wait time.

my kids do not like it after 3 days as they are having the same options only

the buffet breakfast and the room where it was served was very nice

kids running down the halls screaming

) the breakfast is outstanding - only place i’ve seen with mini waffles & two kinds of waffle batter

although we didn't use the gym we looked around and it was incredible

included, amazing pool and hot tub, love that there is a bar and warm in the garden area, felt like a down south vacation, clean rooms and beds, helpful

location - near the golf course

only one ev charger with dumb hotel policy or first come first serve.

excellent restaurant, lots of fun at the pool and spa, kids really enjoyed everything

loved that there was bar / restaurant attached to the pool area

great location and nice to sit by the pool

the price was right and was allowed a late check out time without an extra fee

the yard area & pool area could have been neater and kept up more for appeal looking

the pool

clean, comfortable, affordable and it has a very refreshing pool

is great, very accommodating and lots of parking spaces

price was reasonable, easy to find, and parking was

wifi and we were 4 ppl we had only 2 towel

no pool but other then that staff was very nice

but kids touch right about

i was my kids plus the room smell like smoke disgusting

gym, pool etc

pool closed

pool was clean, housekeeping was great

the room was big enough for us (family with 2 small kids)

pool and gym room were

truly a great choice especially with the kids, but i highly recommend this location to anyone

nice view even though you couldn't see the falls you could see the ferris wheel, casino and the skylon

spa tub was not so clean should be cleaned more often

enjoyed stay, pool under construction but was expected in this off season.

s clean, everything works as it should, breakfast is adequate for the price you pay

value for money, breakfast included, free parking, all attractions just walking distance, very

for a different kind of tub so it didn't fit and i had to stuff a towel in the drain hole so my kids could bathe

kids enjoyed this kind of breakfast

like it, it was very very basic like only breads, milk, cereal provided was not really good for kids

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

breakfast was great. beds comfy. staff very friendly. will return

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

early check in allowed by staff

were polite and helpful and gave us an early check in

crystal clear pool

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

staff, rooms and pool all excellent

the motel is within walking distance of the falls, the casinos, and all other attractions in niagara falls

swimming pool times

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

staff was polite friendly and the hotel has a outdoor pool

not all the sprays on spa bath worked

spa bath after a long day of walking made it 100 percent worth it

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

the room was so clean and just right at the central close to casino/ walking to the falls.

i was not in the 6 th floor spa room

parking at falls-view casino was only $5 for the evening

21-sunday april 23 2017 when looking for hotels one of my criteria was to make sure there was a gym

there was not enough heating in the room the spa bath in the room was different from pic

breakfast was great for the price

no sauna or pool or hot tub, one of those would have made it more enjoyable.

great free breakfast

plus it came with a complimentary breakfast which was nice

did not had breakfast at your location

gym

only 2 blocks to the fallsview casino, which is nice that you can just walk there

my kids had a good time in the pool and in the hot tub

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

my kids had a good time in the pool and in the hot tub

clean enough (dirty) and spiders everywhere, as well as the bad smell of marikhouana disturbed kids badly

ok for adult couple but def wouldn't bring kids

across from casino and only short walk to falls and attractions

i liked that the property had a pool and a room with a jacuzzi tub

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was broken so couldn’t let water

pool opens too late in morning

gym needs more equipment for workout

didn't have a whole lot on their menu at the bar food wise but they did have a lot of sweets and coffee drinks

gym could include more

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

no early check in but they held our bags until we could go up to the room

clean, comfortable and breakfast was excellent

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

would love for continental breakfast to be included and gym facilities

the gym was great for walking to get steps in when it was pouring outside

the staff were very friendly and helpful, the breakfast was excellent my kids ate all they wanted even though we were late for the breakfast

the staff was very friendly and room was ready for early check in

its walking distance to the falls and all the rides(great for kids)

the swimming pool was cold, and the hot bath-tap was giving bubbles.

location cleaniness good oriental breakfast, hot tub sauna all indoor and swimming pool

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked good)

easy to find, close to everything, nice pool and moderately clean room.

the location is perfect for visiting the falls casinos and everything around clifton hill

pool was

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour the night we were there

i wish they offered room service as our first night there we were in no shape to eat at the in-house restaurant and it

bar restaurant and lobby very pretty

the room was very clean and bed was very comfortable. kids enjoyed the pool. great location.

1 pool indoors only

also my kids finished swimming then we had to wait for the staff to come open the door due to the card not

the indoor pool & hot tub were great for the kids

clean and large enough for kids to play

clean, great location and the kids loved the two pools ...

was close to clifton hill were our kids enjoyed the rides and was also close to the falls

the gym was open and able to exercise anytime of the day

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry room

pool was always clean

outdoor swimming pool

the place is close to every main attraction' unfortunately could not use the swimming pool, but it looked great

room was next to the laundry room

the check in was very fast and i loved the fact that they have a late check out

walking distance to the casino / restaurants. comfortable beds. free parking.

when i checked with front desk the staff was rude and told me there is no room service available in the night time

free parking

free parking a big bonus

to enjoy some family activities like the skywheel, speedway, a laser game, dinosaur themed mini golf

clifton hill was across the street. many places to eat. breakfast at the hotel was exceptional.

early check in pool temp good comfortable easy to get extra pillows

pool/hot tub, very clean & relaxing

here for the first time this year with my 4 kids

disnt have a a laundry

night we got one further away was a bit of a maze we went through a back door and were near the pool we had to just look for elevators to figure it out

no bar and the vending machines were a bit basic

location for casino goers

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

kids friendly and the pool was open from 6 am to 12 am, fyi no life guard so be responsible with your

elevatos didn't work and waiting too long for it and also all the stuff in the gym was broken and not

plenty of room and a having a seepage space for the parents away from the kids was also nice

room service didn't answer

too many kids in the pool an not much more

more equipment in gym and update pool and sauna

the pool area was too small for amount of kids but was also march break

the parking is expensive so we parked at the casino

we love the view from the room !!! and the pool and spa .

lol which made our kids lives

also the hotel provides great amenities, such us lounge, heated pool, restaurant, starbucks, spa, gym etc

the pool was not ideal. looked older.

room service was great

wide lobby ,quiet atmosphere, active area, surroundings with restaurants and coffee shops ,the pool was really nice and enough time open,we enjoy

that we had to pay for wifi and no free bar in fridge

there is a pool and gym, however i did not use these

of course, that was the parent's fault for all the kids that were raising hell down there

it also had a large well equipped gym that we used daily

general parking does not have ev charger equipment

limited use of spa facilities. you need to pay extra to make full use of spa.

great breakfast / excellent location for our casino plans for the day

close to casino and the main street

across the street from casino niagara and walking distance from clifton hill and many restaurants on victoria avenue

time breakfast ended as soon as it was 10am the staff came and started to clean up and turn the juice

and quiet the staff was helpful and friendly and very close to all attractions free breakfast and parking

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

small gym and inside pool (we can use the pool in winter) 4

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

complimentary breakfast and access to pool / gym facilities is great

loved everything but found the pool a bit too cold and the hot tub a bit too hot.

the kids' movies were a nice touch

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

liked that it was so close to clifton hill and the water park was joined

to spend a day in the waterpark which was really enjoyable, and tho i pretty much just used the pool and the hot tub, all attractions were available

the amazing pool area.

didn t use room service or anything

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where we ended up spending $130

smell of swimming pool everywhere

the hot tub in the pool area was extremely hot people were just sitting around it because it was too hot

i like their fitness centre as well, very clean

need more of a solution of breakfast

price and pool

good breakfast

the spa tub was awesome

the large outdoor pool was heated to 82° while air temp was 69°, while new

smoking on the balcony very awkward if you have young kids that you don't want to leave unattended

i was disapointed about the gym being closed

the location is a close walk to the casino and clifton hill

gym

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,