con did not work - no cold air fridge didn't work wifi in hotel kept dropping out advised incorrect breakfast

ability to order room service

plus plenty of parking outside

tasty food in the restaurant breakfast buffet was good staff really helpful and friendly free parking close to the arena for

lovely friendly staff , nice and clean , warm and comfortable breakfast was lovely too

the menu choices were very limited and i was unable to use the app for room service

was nothing i didn't like from reception staff to bar staff and breakfast staff excellent stay from

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

and coffee in the cardboard no real work station in room gym was a bit lacking and having to login to an app for the bike was great

excellent refurb. top notch bar area. plus, dem blades won

secure parking, quite and peaceful

i had clear directions and a parking permit

parking is right outside the boat with a cafe only a stone throw away

we could park right by the boat and had two restaurants and a cafe just 1 minute

safe parking and a real sense of comfort

bedrooms and sauna pool

good size room, clean and good view. pool area was lovely for the kids

breakfast, reception, gym all staff seemed happy at their work and went out of their way to make me feel comfortable

clean and the pool

wifi was really strong

however during my last stay i found out kids eat free, so there's a saving grace

location, small gym but well equipped, didn t use the pool but it looked good

pool small but clean and easy to find and use bedrooms clean and comfortable breakfast good - kids eat

however during my last stay i found out kids eat free, so there's a saving grace

- firm and comfortable bed - reception staff professional friendly and not familiar - room service - loved having a small fridge and that makes it easier to think about staying in

gym didn't have any free weights

also free upgrade to late check out too

got there early and room was ready so was nice not to have to wait or pay extra for early check in , close to

gym had plenty of cardio machines and a cable machine

bar staff also very friendly and efficient

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

the hotel needs to make it clear that the swimming pool and gym area is an additional charge as when you book it says it s included

early check in was accommodated which was lovely

ry welcoming); the breakfast and the

charge didnt include breakfast at the time of booking yet colleagues who were on same trip booked later for same fee

was not very nice we were on a break away from the kids and could not sleep

clean, comfy, great bar, good room service, fav brekkie

no on-site laundry mat.

the first floor right near the stairs where guests where taking photos however didn’t wake the kids and was gone by

clean and quiet with friendly staff. good breakfast as well. kids were happy ud83dude0a

wifi supposed to be free but we had trouble connecting and when we did it was so slow there was no

clean modern tidy and with great facilities like the gym

were so lovely and helpful and especially the guy we spoke to regarding drinking during breakfast, so amazing with me and my son gave us free crossiants that were so easy and

didn’t always provide bottles of water, but you can grab bottles from the front desk or the gym

the gym was small, but has everything you need

excellent location in the city centre... room fabulous and comfy bed, late check out

of the reasons for booking this hotel, as we stay a week at a time, is the spa and pool facilities

1st time ordering room service x was lovely an well priced

property couldn’t get any more family friendly i was so impressed and the kids loved it

om 7:00 until 20:00)

there was enough space for our kids to play without feeling cramped, and the overall cleanliness and attention to detail left us

proximity, parking, friendly clean atmosphere and the breakfast was lovely thanks ud83dude0a

that the booking came with breakfast.. which the kids enjoyed. room was reasonably clean.

lovely clean rooms. beds larger than singles and very comfy. breakfast fresh and beaut

clean, early check in (if available), great breakfast for the money.

it was amazing hotel. i enjoyed its gym facility

friendly staff, clean rooms, good parking and great food

conveniently situated, early check in not a problem. easy to find.

love the atmosphere in the bar area and great place to eat

i ordered room service, which they didnt mind the evening meal was lovely

and peter behind the bar is excellent along with all the other staff behind the bar

hotel with a fantastic spa and lovely gardens

for our one night stay; we had some lovely food in the bar area and the staff couldn't be anymore helpful

only one ev charge point and several cars needing a charge - could use some more please

disabled parking bays are a little tight in a big car with the plant pots behind

free parking on site included and very handy

room service was very nice

exceptional room service

service from all staff encountered, ambience of the building was great it felt homely, room service was second to no hotel i have ever frequented, very impressed with the accessible

ordered room service food and drinks

the beds are really comfortable, the food is excellent and there's always plenty of parking available

location and managed to get my ev charged

very well priced bar and restaurant very good home cooked food (proper chips)

sex all night ok if it's a last resort and can't get any where else to stay i wouldn't take my kids

my kids didn't eat any and i made do with a coffee until we could find a

our kids want to stay longer.

and partner had an amazing weekend the spa facilities were brilliant, food and service was faultless and the hall itself was

jacuzzi was colder than the pool.

room service and food

food and room and location and facilities and free parking

dated spa facilities

great location, lovely spa and pool and i could bring my dog, perfect for work.

access to gym and spa/swimming pool. good selection at breakfast. friendly staff.

room was quite a walk from the restaurant and the gym etc, up a lot of stairs and quite confusing to find at first

were seated at a table for breakfast that had already been located to someone else

even our picky kids found something new every day

we stayed on christmas day night and were permitted a late check out which was welcomed following a late night

it didn’t bother me as i knew it was just stale water but my kids were complaining

due to family circumstances we needed an early check in and the hotel were very helpful

30am week days as we get up at 6am and keeping the kids happy

i wished i have a bath in my room as i had 3 kids with me and would of be easier using a bath instead of

hotel, very clean, great restaurant and bar area

a king-size bed for us and larger sized singles for the kids

hotel was in a lovely scenic location and had its own restaurant and bar but also had a second lodge on the other side of car park which provided a lot of choice

nothing really bar closed but not a problem

even nicer were the serving staff, they were just do friendly and helpful and were so lovely with kids in party