con did not work - no cold air fridge didn't work wifi in hotel kept dropping out advised incorrect breakfast

ability to order room service

plus plenty of parking outside

tasty food in the restaurant breakfast buffet was good staff really helpful and friendly free parking close to the arena for

lovely friendly staff , nice and clean , warm and comfortable breakfast was lovely too

a real spa

breakfast was lovely

om 7:00 until 20:00)

the 24 hour room service & the option of having breakfast delivered to our room was fantastic

breakfast was good and plenty of choice.

i had clear directions and a parking permit

included parking is right at the boat and directions to access are complete and simple

secure parking, quite and peaceful

lovely and clean, quiet in the evening/ night time. 10 minutes to town centre. free parking.

great location, convenient parking

had no hair dryer in the room, the wifi details weren t given to me or accessible in the room, and some areas of the men s

bedrooms and sauna pool

hotel was clean, the room sizes were big and the leisure facilities were great, the kids loved the pool and we liked the steam room

rooms spa gym bar

renovated rooms were amazing, hotel was lovely and clean, we used the pool and spa area it was really nice, really enjoyed the

breakfast was delicious and the service was exceptional

maybe the gym equipment could have been updated a little

room service was superb

staff were brilliant and the facilities were on point food delious and bar service fast and friendly

the same mr nadin had brought room service on the eve of the wedding and at 1

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

nice spacious room with good wifi coverage, a nice tv and very pleasant toiletries in the bathroom

the staff was so helpful breakfast was amazing and pool for kids is great

the room was spacious and the gym and pool were exceptional.

pool but how ever it would be great for family's aswell as individuals, there was also a small gym but that's not for me

steak was good george in the bar was really nice and very helpful.

are some restrictions to the wifi

kids enjoyed swimming pool

early check in. well located and good communication. great sized room and comfy bed.

always so clean, breakfast amazing stayed a few times now won't go anywhere else

no minibar or room service options

a bath although the show was excellent. take away cuts for grabbing breakfast and going.

breakfast could have more options 2

been before x2 and realised there’s a gym this time and didn’t have my kit, again

it was amazing hotel. i enjoyed its gym facility

also we didn’t see any gym and/or pool

great location, comfy bed and lovely room. we had the buffet breakfast which was nice.

really central location, big room and very clean. staff were great and the bar was lovely

the breakfast in the morning was 10/10, there was so much choice, all very fresh and the breakfast area

the gym was small, but has everything you need

the location, the size of the room, the gym

rang up early to request an early check in and katie on the phone was absolutely lovely: this was

we had a late check out, which was at 2:00 pm, which was great

staff, comfortable beds, clean, beautiful and comfortable furnishings downstairs in the bar and waiting areas

value for money, good quality food , bar staff friendly, rooms spacious and spotless

the added bonus of an early check in and late check out (2pm) on the executive rooms is a total game changer as not rushing around in the

location for our purpose - car park perfect room and beds were perfect - bar food and breakfast lovely

modern , fresh and clean , lovely bar area

i had no intention of using room service

also we checked the room service tag for breakfast & hung it on door in time, as we had an early start and long drive

my wife is pregnant and they offered us a complimentary late check out which let her relax longer, which i was really appreciative of

friendly staff, clean rooms, good parking and great food

conveniently situated, early check in not a problem. easy to find.

love the atmosphere in the bar area and great place to eat

i ordered room service, which they didnt mind the evening meal was lovely

and peter behind the bar is excellent along with all the other staff behind the bar

plain motel close to motorway but quiet safe and the bar restaurant area very cosy

our kids want to stay longer.

sex all night ok if it's a last resort and can't get any where else to stay i wouldn't take my kids

location and managed to get my ev charged

location good, ev charging points, tea/coffee,

price at the bar ud83cudf78 very expensive

lovely staff on reception and in the bar

my husband liked the gym

nice spacious room and pool and spa

the pool & the heritage architecture of the restraint and bar area.

the food was ok and breakfast consists of hot and continental at no extra cost

30am week days as we get up at 6am and keeping the kids happy

squeeked all night but as kids were asleep didn't want someone to come and fix

breakfast was great the bar was open late when i asked for late check out the morning of departure i was given at no

then breakfast included, great value for money

bar was slow to serve people, either not enough staff on duty or they were just inefficient / pumps

kid that looks like that copper out of coronation street don’t know his name was working behind bar he was proper sound lad kept calling me sir i’m just a normal council estate lad told him my

fabulous breakfast

the food in the bar is very good quality and was served up quite quickly

great hotel, friendly staff, the spa, pool and gym are great!

no menus in the room for room service.

room service menu was limited but excellent food freshly

i spoke to was positive and friendly, the additional feature i looked for in this booking was ev charging and this was perfect

chose the hotel for its ev charging facilities, so we could charge up overnight

ample parking

nothing really bar closed but not a problem

washing laundry service was not

a king-size bed for us and larger sized singles for the kids

but, there was packets of biscuits which the kids loved

we sat in the reception with a drink at night but the kids in the wedding party were running all over so we couldn’t relax was to noisy , we took our

spa and jacuzzi

stayed here few times now with my wife, just weekend away from kids and we loved it from staff to property location

wifi wasn't great in my room - the noise of surrounding area - breakfast could be better

we ordered room service which was quick and delicious- really great pizza and goats cheese salad with quality

i like the room service ease

staff very friendly and helpful it was fantastic allowing dogs and them being aloud in bar

oom 240 ), and all the facilities were

we were hoping for a fridge) but i must have been thinking of somewhere else

wifi awful

good breakfast

get paper to order breakfast in room service despite asking twice

menu was poor in the restaurant and we weren t told room service wasn t allowed with our booking as we had paid

to have the banatyne spa and pool available to use

breakfast was excellent , and the bonus of the adjoining bannatyne spa was

use of gym/spa next door nice bonus

breakfast was excellent!!

breakfast area is quite noisy when it is busy.

brilliant hotel, staff and a fab breakfast.

kids liked the room

ideal location ,clean rooms,excellent breakfast ,superb staff

free parking

staff very welcoming, very chatty. they went above and beyond with the kids.

breakfast was plentiful, tasty with a wide selection of food

hotel is my only choice of stay when i do my 900mile round trip picking and dropping my kids off

nice welcome ample parking and a pub restaurant 2 min walk away.