pool could have been a little larger.

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and warm chocolate chip cookies are wonderful

looked brand new! staff were extremely pleasant, especially breakfast staff!

lots of choices for breakfast and plenty of local places if you are looking for something else

were a bunch of kids running and screaming in the hallway up until midnight

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

dog friendly kitchen facilities

he loved it here and also my grand kids i would definitely stay here again they also loved the pool

the bed, breakfast and price.

gym and location

the bar area and breakfast was great

how hot the pool room was if you weren’t swimming and watching kids swim

the breakfast was great although the toaster wasn't working so well but that's ok

the complimentary breakfast was a bonus

breakfast was not the best, very few fresh food (no vegetables), lot of unhealthy oily things

location - close to saratoga spa state park and downtown saratoga springs

we are all swimmers and their pool is awesome

this spa is great i got a massage there that was wonderful and the indoor pool and jacuzzi are large

room was the most expensive suite there and it smelled like mold- it was badd☹️the kitchen sponge was left from the last stay and it was disgusting

king room over pool and spa building. convenient access to facilities. sauna heats up quickly!

laundry on site

room service was good to the point that we had to point out that we didn’t get a new bar soap or shower soap

nice small gym

everything. cleanliness,staff, breakfast and location

although i didn't take advantage of it, i like the option to go to the bar in the evening

aware that the casino didn t have table games

stay at saratoga casino hotel with my kids

the room is big and clean, beds are comfortable, stuff is very friendly and helpful, plenty of parking and more important it is close to the center

the property did not have room service, so we were forced to leave the property for dinner

check in was great. very informative. room was large n clean. free shuttle to downtown.

we also used the shuttle and tom the driver was

it is located in the serene state park and spa which includes walking paths, pool, mineral baths , historic buildings and a golf course

is a well preserved 91 year old spa hotel

in a gorgeous state park with great golf, a lovely spa, tennis, swimming, abundant walking and biking trails, and within easy walking

the bar and restaurant were very nice---it was a busy night, and they opened an extra part of the

bar was open

rooms looked worn down no full bar or nice area to hang out

comfortable, easy parking, about a 10-15 minute walk up broadway to main retail / restaurant area in saratoga

not a lot of handicapped parking, more space in front for hilton honors than handicapped

gym was closed for renovations along with the front of the hotel

there was a kids party when we arrived so it was crowded and impossible to enjoy

t it is because a coronavirus

enjoyed the facilities and gym and pool

the complimentary punch and goodies upon check in were also a big hit with the kids

parents were gathered in the hall while kids ran around the hallways and screamed all day

menu selection for room service and in its restaurant

person who checked us in was not very helpful - she didn't really explain much

property was quiet, despite being full of families/kids

had a wonderful trip, the only thing that's a little bit of a downfall was the shared parking lot with the cvs and the other stores

parking was bad because of a event meeting there but freed up after

we would have liked if there was a bar and or restaurants for evening drinks and appetizers

free hot breakfast is a plus

they also have a convenient snack bar behind the front desk, and a pool we did not get to use

the people next door could have quieted their teenage kids after 11;00pm.

friendly staff, continental breakfast included, parking garage connected, swimming pool and gym

we loved the gym and the pool

we loved the pool, and the rooms were neat and clean. plus free wifi.

the pool

the pool, the bar and restaurant

wished that the hotel bar and restaurant was open!

however food was not replenished enough in second hour and no plates available available laundry facilities a big plus modern decor and

starbucks coffee in the lobby laundry room

friendly staff. hot tub. late check out.

there was an rea where you could do laundry which was perfect for a long visit

breakfast lady was not as friendly as the management staff breakfast sausage patties were greasy,

coffee was good - breakfast was only ok compared to other marriott property offerings

the kids had a great time at the pool

pool and hot tub room were so full of chlorine that you could taste it in air, and it made my eyes

breakfast buffet, van rides to saratoga track, exercise room, pool, hot tub

breakfast was hearty and very enjoyable

room , lobby, and fitness room were my favorites

the kids loved the pool and basketball court

the kids loved the pool and basketball court

clean, quiet, great breakfast and pet friendly!

i wish the shuttles ran later so i would not have had to drive in to

loved getting a shuttle service over to spac, that was a huge plus

from the front desk to the shuttle driver to the breakfast servers

shuttle service was excellent

kids loved the pool

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

great location, room was very clean, breakfast had a nice selection.

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

breakfast was standard fare, and though not anything exceptional it was adequate and better than

the breakfast was well laid out and was very appetizing

the pool room was too hot.

room and the pool area was clean

breakfast was very good,and the place was clean and all the food was hot, and that's very important

there is a gym and indoor pool that we hope to use on our next stay at this hotel

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

easy access from highway, clean, access to swimming pool and gym room

1) no room service during our stay, which means no clean towels, trash not removed

that they had dining a bar pool it was nice to relax at bar in evening bar tender and mgr at restaurant great jeff and kim

gym was reasonable

the wifi was down our entire trip. my husband had to

clean, great gym, safe well lit parking lot.

the gym was great and useful

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

we were not warned that the gym was closed.

very clean and modernized, good bar and restaurant

nice warm pool, clean room, friendly staff.

the pool and hot tub

staff, location, and bar were great

it was nice having a bar on the premises

have pool, spa, fitness, laundry

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

i didn’t mind at all, but my kids said the pool was a little too cool.. not my opinion though

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

the kitchen in room didn’t have any silverware to use

loved the pool & gym

no shuttle to casino

i was so hoping for a large jacuzzi in the pool room

like the low key service of the staff, the gym/poool, the suite layout and kitchen

rooms clean, bed comfy, breakfast delicious, close to casino.

roomy accommodations, delicious breakfast and beautiful environment. reasonably priced.

breakfast was very nice

the grounds are beautiful including the pool and nature trail

plenty of well lit parking

staff is very helpful. full breakfast, and gym. centrally located.

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

shot out to the laundry crew great recognition and credit

hotel used to be part of century house so their breakfast is similar to what century house hotel serves

she interacted with my kids and just really made it amazing

the pool was clean

some monitoring of the pool that got a little out of hand with unsupervised kids

the burger i had at the bar was very good, the bartender was pleasant

close to casino

the bar manager that night was quite rude to us

that a breakfast wasn't included, and the cost was very high for us seniors.

great breakfast and comfy beds. what more can you ask for?

frustrated that we chose this properly for having a airport shuttle and shuttle was not available for pick up

wifi network spotty. have to join different networks depending on location.

the kids were smoking pot in the parking lot, and

called room service to get more towels for the room, was told we don t have any, click, hung up

spa rooms are perfect for a parents get-a-way from the kids

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

the coffee was just lukewarm at breakfast.

the gym being closed ud83dude1e

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a diy washing machine was

selection yet satisfying with many different options to choose from and i loved going to the pool and gym and sauna each day

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room out of service, laundromat in the mall (recommended as option) is „decrepit“ with

everything .breakfast .pool. refrig and microwave in room.

so neither my kids or us stay there for too

loved the location to the rivers casino, and proctors

lack of hot breakfast (understandable due to covid]

the hot tub and the complimentary breakfast

wide variety, fresh delicious breakfast. very helpful staff everywhere.

amazing breakfast buffet included, so many options and a very large dining area

there was also a full kitchen

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

complimentary breakfast had great options cereal oatmeal waffles yogurt fresh fruit variety of juices

clean great breakfast friendly, helpful staff

rooms were newly remoded. breakfast was ample!

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

gym was nice although i did not use it

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast offerings

the place was clean and well kept. breakfast and gym were wanting but the price was right.

very clean - comfy bed - nice mini breakfast (even decaf

the breakfast was very nice, with sausage, egg and cheese, and plenty of choices from bagels to

no gym restrictions on pool

there's also a nice indoor pool for the kiddos and a modest fitness center (there's a planet fitness about a mile away that

the pool and gym looked clean however i didn't get a chance to try

no bananas at breakfast.

they even had pre bagged breakfast

shuttle services were only to/from airport laundry area not accessible due to renovations

the breakfast needs more choices, and should be open longer than 9 am

everything was good except bagged breakfast

the shuttle driver, even made sure there was breakfast for me available & we left @ 4am

there was no dairy-free milk available for coffee, and there was no water (or disinfectant) in fitness center

they extended my stayin the same room, allowed me to carry breakfast upstairs

however i especially liked the free shuttle service to the airport

understand that the hotel may not have been intended for kids so much, but my kids loved it

breakfast was great too

clean, near airport, pool, and gym.

the gym had a little more equipment

very clean, free shuttle saved us from paying to park at the airport. friendly staff.

pleasant staff. reliable shuttle to the airport.

the set up was great, the game area, the pool, the dining area and much more.

my kids loved the pool

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

clean, updated room. comfy beds. daughter enjoyed the pool. staff responsive.

very nice staff and helped with a early check in. very much appreciated!

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

the gym facilities are fantastic.

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

i was the gym was better.

the breakfast is better than average. espresso available! and great staff!

wish breakfast included a bit more, like yogurt and raw fruits.

not much for breakfast.

disappointed in no on site exercise room, spa, or pool

comfy bed, close to casino

no eggs. breakfast bar very limited. i liked the cleanliness

gym and reception is nice

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

the bar and restaurant were closed. understandable under the current circumstances.

most of the equipment in the gym is broken and the tv didn't work properly

was great besides the bad connection with the wifi ,no microwave or refrigerator in a basic double room

very good restaurant. the breakfast chef scott made excellent omelets.

the pool wasn t very big

kids trying to make echo sounds, banquet tables being set up, brunches etc

also could have room service staff little more organized i order a english muffin with my order for breakfast never

have an airport shuttle but you can’t leave your vehicle there

wonderful breakfast and friendly kitchen staff

i love everything about this hotel. the value the kitchen the bed everything was great.

have kleenex in the kitchen as well as the bathroom

the hotel laundry facility was an added plus

shuttle to the airport..

morning breakfast was good too

kind staff!! good breakfast!!

room, bed, coffee and breakfast

was excellent and the laundry prices and availability exceptional

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

shuttle to airport

free airport shuttle & free breakfast, location

breakfast, though plentiful, was typical bland american version of what one would get on the

easy access to nearby restaurants and free airport shuttle service 24/7!

staff went out of their way to offer us an early check in when we arrived too early

breakfast, price, parking, etc

the staff were all really helpful and nice. the woman at the bar was awesome.

gym and location were great. onsite restaurant and bar was also very nice.

the front desk staff were fantastic. food at bar downstairs was very good.

and helpful staff - good location - small but adequate gym - nice pool

breakfast is a bit boring but sufficient

gym, laundry were a big plus

the gym was clean

hotel, incredibly friendly and helpful staff given the complexity of my booking, good gym, good room size

set pool and jacuzzi at proper temps

thing here that i didn't like was i do workout and used their workout facility- the universal gym they have is broke

towels at the pool area

breakfast

i liked the atmosphere and the fact of the pool and gym.

location. management. size of room. breakfast. courtsey. exceeds expectation

4 breakfast

location, price, breakfast, noise level was low considering,

the value for the money, the gym

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

good location good size room and breakfast choices good

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying and

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff and it in fact was not working

pool great, easy access to good restaurants

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom was nit what i expected

breakfast was delicious and exceed our expectations

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been on the road for few days

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

breakfast provided was amazing and all the facilities such as pool, gym are

close to airport and provided a shuttle to airport

we did not use the indoor pool this trip but went to have a look at it because

departure was a bit of a mess: we asked for the airport shuttle at 4

for summer pool hours need to be longer a door between the living room and bedroom

kids and adults running up and down the hallway

minor detail, but surprised the pool wasn't warmer.

pool being under

breakfast was great, with tons of options

clean room and pool.

the pool was closed.

& good access to the pool / gym

the pool wasn’t in good standings and didn’t look clean enough to swim in.

loved the bisto bar in the lobby and the welcoming staff

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

we liked just about everything , except the pool closing early lol

no room service after first night

he have laundry machine in the ground floor plenty barking areas the fitness center and spa was

only one guest laundry in such a large hotel.

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but not sleeping in it) small (+)clean and comfortable. staff was very friendly. restaurant and bar was open. (-)little bar closed at 10(!) (-)it would have been to get a drink in the evening but the bar upend only opens in the morning we were told (+)beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were (+)free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff. (+)great except there was no alcohol at bar when we arrived.

you have to request room service.

spotty wifi service

the check in process, the breakfast, and the check out process.

cable and wifi and pool

no room service, bathrooms were absolutely disgusting, the entire floor smells like cigarettes and a

monday i scheduled for room service detail no one responded or cleaned

went to get our kids out of the house

breakfast is also delicious,jessica assisted us and was also very friendly

great spacey room with small kitchen, clean and very friendly staff

the property is also clean, well maintained and the simple yet filling breakfast was awesome

i like the gym area it has more than two exercise machines