supervision at the pool to many teenages with no real supervision

big shower, sectional sofa, desk & chair, small bar area with fridge, lots of space

breakfast was not the best, very few fresh food (no vegetables), lot of unhealthy oily things

the manager lanie and the staff were so helpful. clean and comfortable great breakfast thank you

at the front desk and bar is so friendly, customer centric and hard working, if the facility was not called hyatt place,

king room over pool and spa building. convenient access to facilities. sauna heats up quickly!

was perfect indoor pool out door pool gym comfortable bed good breakfast perfect

very clean, nice gym, pool and a decent breakfast

location - close to saratoga spa state park and downtown saratoga springs

king room over pool and spa building. convenient access to facilities. sauna heats up quickly!

clean, nice setup in room. friendly staff. variety at breakfast. nice pool and workout room.

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

staff very friendly. very clean. pool and gym a+

we also enjoy the heated pool

dog friendly kitchen facilities

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and warm chocolate chip cookies are wonderful

breakfast that was included and an indoor pool and hot tub that was open from 7am-11pm

were a bunch of kids running and screaming in the hallway up until midnight

they were very accommodating to my needs, pool and jacuzzi were very clean

), the bed was comfy, and the pool and gym were clean

laundry on site

room service was good to the point that we had to point out that we didn’t get a new bar soap or shower soap

nice small gym

everything. cleanliness,staff, breakfast and location

although i didn't take advantage of it, i like the option to go to the bar in the evening

pool hours only til 6pm

shuttle service provided during our stay was outstanding

we e!njoyed the grounds and the location. we used the golf course and the spa. both wonderful

they helped us with reservations at the roosevelt baths, restaurant recommendations, free shuttle to our dinners and appointments, and just pleasant and eager to be

a true spa from the 40s

the room was wonderful, the pool and hot tub were fantastic and the meal we had at the restaurant/bar was outstanding

parking was small problem on weekend

really didn't want to leave the hotel/casino

casino was incredibly clean and luxurious

we also appreciated the vast free parking and the easy access to the pool and gym

bar was open

rooms looked worn down no full bar or nice area to hang out

comfortable, easy parking, about a 10-15 minute walk up broadway to main retail / restaurant area in saratoga

not a lot of handicapped parking, more space in front for hilton honors than handicapped

gym was closed for renovations along with the front of the hotel

there was a kids party when we arrived so it was crowded and impossible to enjoy

t it is because a coronavirus

enjoyed the facilities and gym and pool

the complimentary punch and goodies upon check in were also a big hit with the kids

parents were gathered in the hall while kids ran around the hallways and screamed all day

menu selection for room service and in its restaurant

person who checked us in was not very helpful - she didn't really explain much

property was quiet, despite being full of families/kids

had a wonderful trip, the only thing that's a little bit of a downfall was the shared parking lot with the cvs and the other stores

parking was bad because of a event meeting there but freed up after

we would have liked if there was a bar and or restaurants for evening drinks and appetizers

free hot breakfast is a plus

they also have a convenient snack bar behind the front desk, and a pool we did not get to use

the people next door could have quieted their teenage kids after 11;00pm.

friendly staff, continental breakfast included, parking garage connected, swimming pool and gym

we loved the gym and the pool

we loved the pool, and the rooms were neat and clean. plus free wifi.

the pool

the pool, the bar and restaurant

wished that the hotel bar and restaurant was open!

however food was not replenished enough in second hour and no plates available available laundry facilities a big plus modern decor and

starbucks coffee in the lobby laundry room

friendly staff. hot tub. late check out.

there was an rea where you could do laundry which was perfect for a long visit

breakfast lady was not as friendly as the management staff breakfast sausage patties were greasy,

coffee was good - breakfast was only ok compared to other marriott property offerings

the kids had a great time at the pool

pool and hot tub room were so full of chlorine that you could taste it in air, and it made my eyes

breakfast buffet, van rides to saratoga track, exercise room, pool, hot tub

on site laundry is very convenient

from the front desk to the shuttle driver to the breakfast servers

good staff. good breakfast. would come again.

shuttle service was excellent

the staff at the desk were more than accommodating in getting us to the concert with the shuttle and telling us how to get back

the pool

breakfast lacked

breakfast was hearty and very enjoyable

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

everything was great nice room close to the pool/spa

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

great location, room was very clean, breakfast had a nice selection.

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

breakfast was standard fare, and though not anything exceptional it was adequate and better than

the breakfast was well laid out and was very appetizing

the pool room was too hot.

room and the pool area was clean

breakfast was very good,and the place was clean and all the food was hot, and that's very important

there is a gym and indoor pool that we hope to use on our next stay at this hotel

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

very clean and modernized, good bar and restaurant

we were not warned that the gym was closed.

the gym was great and useful

clean, great gym, safe well lit parking lot.

it was noisy, facilities are old, room service and cleaning was not regular

possibly you should offer adult guests a free drink at your bar to get people into your bar / lounge area

we had kids with us and there was no kid friendly cereals

jacuzzi tub didn t work, the power strip on the desk didn t work, wifi didn t work, there was no blow dryer in bathroom, sheets were rough and crappy, and the

the staff was friendly, the rooms spacious and the kids loved the indoor pool

nice warm pool, clean room, friendly staff.

the pool and hot tub

staff, location, and bar were great

it was nice having a bar on the premises

have pool, spa, fitness, laundry

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

i didn’t mind at all, but my kids said the pool was a little too cool.. not my opinion though

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

the kitchen in room didn’t have any silverware to use

loved the pool & gym

no shuttle to casino

i was so hoping for a large jacuzzi in the pool room

like the low key service of the staff, the gym/poool, the suite layout and kitchen

rooms clean, bed comfy, breakfast delicious, close to casino.

roomy accommodations, delicious breakfast and beautiful environment. reasonably priced.

the hot tub was great, the fitness room excellent

the indoor pool, sauna, the workout area.

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an uneven load in a nearby room

the pool and spa are wonderful

we had a great stat. my kids enjoyed the pool customer service was good

well there is a casino

dining on site. ev charging

the shower, and the pool, the style of the shower was excellent ud83dudc4d

breakfast was ok an expensive

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

amazing breakfast buffet included, so many options and a very large dining area

of the breakfast offering had lots of sugar

breakfast was great. great location

the hot tub and the complimentary breakfast

free breakfast with good coffee

in with unhelpful staff, bathroom in the room was dirty, hallways had missing ceiling tiles, gym and pool were both closed

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

and the best was the breakfast the next morning, my kids loved the fresh waffles

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

however some sites llist it as having a pool and fitness center

we stayed in king suite with spa tub

disappointed their was no swimming pool.

we only stayed one night because we wanted to check out the casino

the spa tub was awesome

plenty of well lit parking

difficult to get out of the parking lot onto the road during am traffic.

breakfast, pillows, wifi, hot water

no room service provided and staff at check in was not courteous.

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

it smelled like wet gym clothes when we entered in the room and the bathroom still had used wash clothes and towels

hotel used to be part of century house so their breakfast is similar to what century house hotel serves

shot out to the laundry crew great recognition and credit

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside our room on the

friendly, helpful staff. great breakfast. generally quiet.

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

breakfast starts at 4 am, which is great for people taking early morning flights

liked the airport shuttle!!!! wonderful staff wonderful

never saw any actual cleaning staff

free and prompt shuttle

parking lot

were a lot of little kids there for a baseball tournament

there was no room service for the time we were there due to lack of staff

didn't have my room serviced each day

“kitchen” had no plates, silverware, cooking tools, no pots or pans

i didn’t have to go far for breakfast.

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

i liked the option of the kitchenette

the breakfast area was dirty

very clean, nice breakfast, friendly staff!

gym was nice although i did not use it

the place was clean and well kept. breakfast and gym were wanting but the price was right.

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast offerings

did not like the breakfast food

that made me mad cause my kids wanted to go swimming

the shuttle driver at 5:30 am was amazingly upbeat and helpful for the time of morning

however i especially liked the free shuttle service to the airport

no breakfast available location excellent

nice pool

added bonus was the 24/7 airport shuttle

pool wasn't warm

pool was suddenly closed on the morning of my departure and i had hoped for a swim to relax and

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

breakfast was nice

great pool (clean and warm) and a hot tub which is being cared for

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

the pool & hot tub were fun for our children, breakfast was great.

excelent personal, nice pool and jacuzzi, perfect location. clean, beautiful and comfortable

it does not even have a small store in the lobby and the gym equipment is

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university was

great location. top line registration staff. very good small bar and café.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

third, the gym was atrocious

i very much appreciate that the shuttle is 24/hours because i always need to be at the

parking

i was also able to do early check in which was great

great free breakfast , comfy, comfy beds, appealing design, light airy

the pool wasn t very big

the boys loved the pool and the basketball court

pool access

clean, great staff, and the kids loved the pool

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an older man waiting to get in and i wouldn’t have because of that scenario

the kids very much enjoyed the pool

laundry room on-floor was an unexpected amenity

great breakfast and the shuttle service was excellent

clean room, spacious. coffee, tea, water in lobby. free breakfast.

before i asked if there would be a bagged breakfast to take with us because we had 4am airport shuttle ride scheduled and the front desk said yes

location, 2 minutes from albany international airport, we parked onsite and took their shuttle to the airport

the reasonable price, comfortable bed, and lovely pool area

easy access to nearby restaurants and free airport shuttle service 24/7!

was pretty decent considering the past reviews breakfast was good my son loved the pool would definitely book again

3 kids parties going on! noise

always stay here when i come in from nc to spend time with the kids an grands

4 breakfast

location. management. size of room. breakfast. courtsey. exceeds expectation

the price and continental breakfast

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

continental breakfast

that the outside pool was t open.

room service food

parking sort of scarce but there was a garage

the indoor pool being in use

staff went out of their way to offer us an early check in when we arrived too early

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because the receptionist was the only employee

, room was clean and had a great night sleep, pool was excellent,staff r friendly and helpful

the pool and location of my room by the pool

rooms clean food delicious pool gerest

breakfast was great

the breakfast was ok but didn't have butter or have alot of what they advertised for hot foods.

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

it was clean. friendly staff. i loved the breakfast options & the gym.

the pool and the size of the room

breakfast was plentiful, even right up to closing time

gym, breakfast, room, parking, staff

breakfast, dinner, room, gym, clean.

very clean. best breakfast ever. clean pool and gym. room clean.

everything but the pool & hot tube was our favorite part

comfortable bed & the airport shuttle made it worthwhile

kids in hallway and adults hanging out at night being

airport shuttle was convenient and easy to access

the man and girl in the afternoon driving the shuttle wher very good

air port shuttle only runs when called

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

the breakfast is better than average. espresso available! and great staff!

modern rooms and a good breakfast

one of the best breakfasts i’ve ever had at a hotel.

knowledgeable front desk staff about meps. clean and decent breakfast

breakfast was great,beautiful hotel!!!

ended up having to pay more for a presidential suite to fit my kids and husband

i ordered from recovery bar was incorrect

my kids loved the pool

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

clean, updated room. comfy beds. daughter enjoyed the pool. staff responsive.

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more space

the cold pool.

the breakfast wasn't longer

room is beautiful and clean and breakfast is excellent.

breakfast was ok, but can't complain for complimentary.

pool could have been bigger.

clean, gym, and location. sweet room!

pool wasn’t functional

& good access to the pool / gym

we liked just about everything , except the pool closing early lol

we loved having the mini kitchen since we bring most of our meals when traveling

room was clean the beds were nice n comfortable my girls love the pool and the staff was

the pool was nice and relaxing as well as a basket ball court

everything was good i feel like a different selection for breakfast would be good

my boys loved the pool and all the outdoor activities that were available

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but not sleeping in it) small (+)clean and comfortable. staff was very friendly. restaurant and bar was open. (-)little bar closed at 10(!) (-)it would have been to get a drink in the evening but the bar upend only opens in the morning we were told (+)beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were (+)free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff. (+)great except there was no alcohol at bar when we arrived.

was construction all around, thus the problem with parking

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

need to have room service, at least with quick basic cleaning

kitchen staff and cooks very pleasant and polite

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers is awesome

but gym and pool great too

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

checking on me after i checked in, attention to detail fit breakfast , friendliness

easy check in, clean rooms, great breakfast, and a nice pool/gym

breakfast and coffee was very poor quality. 5 stars anyway.

very clean room, friendly staff, great breakfast!

the breakfast was excellent!!

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

fitness room could use a better cleaning. and the upstairs was noisey.