great location. top line registration staff. very good small bar and café.

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

it does not even have a small store in the lobby and the gym equipment is

no room service, but can do a pick up order

the bar prices were excessive

we could not get the wifi to work

plenty of safe parking & very good security access to the hotel

room service was great

some details in the gym could be looked at to do small maintenance on all the equipment to make sure each machine is

the pool and hot tub was fun

have kleenex in the kitchen as well as the bathroom

the kids very much enjoyed the pool

in the breakfast service was such a joy to be around

bike in the fitness center did not work

clean room, spacious. coffee, tea, water in lobby. free breakfast.

room, bed, coffee and breakfast

chose this hotel specifically for the free airport shuttle

the breakfast was delicious

comfortable room and kid loved the pool

parking sort of scarce but there was a garage

ly meal eaten in the hotel) were very good

that the outside pool was t open.

all fine, no real complaints. bar and dinner was excellent.

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

the pool area was the star of the show

early check in

second after realizing the mistake it was opened again, but the pancake machine wasn’t working, kids and us had to default back to bagel and breads so not ideal there as

she got me juice while i was finishing my breakfast

pool n gym

hotel, incredibly friendly and helpful staff given the complexity of my booking, good gym, good room size

it was clean. friendly staff. i loved the breakfast options & the gym.

the room was fantastic and functional. the saline pool was very nice too.

pool, the exercise room, the continental breakfast, the kitchen area of the room itself, and the

for and was collected by their airport shuttle with friendly driver

are very comfortable kitchen fully stocked they provide toiletries like shampoo, body wash, hair cream they also have a

too much chlorine in the pool

great staff great rooms great outside social area very good breakfast

pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

nice pool

all the staff was very friendly and it was nice to have a late check out with out a charge

common spaces such as the gym, pool, etc are clean and well kept

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

of airport access, nice lobby and breakfast food and layout

the fitness room was unimpressive

bed, nice-sized room, nice lounge/bar area, very attentive staff and i appreciated the shuttle very much

the breakfast that was provided there was very good as well

also they had a great outside sitting area and fitness room

we went to bar last night about 945 pm waitress was not happy to see us because we should come before you

breakfast was nice to have

breakfast was great

the bacon at the breakfast. and the pool was great.

the pool didn’t look clean as clean as i wish it was but the gym was great

kids running up and down the hall late at night

shuttle available to the airport nearby

bed was comfortable. they had wifi

never saw any actual cleaning staff

airport shuttle included

everything was good except bagged breakfast

clean room and pool.

breakfast was ok, but can't complain for complimentary.

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more space

the cold pool.

went with the kids to use the pool from one day to another and pool was not working at the

very clean, nice breakfast, friendly staff!

very clean - comfy bed - nice mini breakfast (even decaf

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

vending machines were non existent and gym was not open despite covid restrictions being lifted

nice breakfast choices

like that everyone is friendly and helpful, i got in late and had the best sleep ever and the pool was great , room was clean , over all best place i've ever been too

the pool and location of my room by the pool

quiet, great breakfast..in area a few more days..likely to sray

laundry on site

kids enjoyed the pool

the hotel was clean and comfortable. the continental breakfast was

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

price good wifi good breakfast good room good everything good

the value for the money, the gym

continental breakfast

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

the breakfast area was dirty

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but no cookware or utensils small tv's, the outlet where the heater was plugged into

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

the lack of breakfast options

the amount of people in the pool and hot tub.

breakfast was very good

hotel has great facilities including a small gym, pool, jacuzzi and a little outside patio which were great

also the breakfast was better than at most hotels

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

we would have enjoyed the nice pool, but didn't have swimwear with us

the coffee was just lukewarm at breakfast.

noisy kids running up and down the hallways til midnight

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

we liked just about everything , except the pool closing early lol

loved the bisto bar in the lobby and the welcoming staff

pool wasn’t functional

gym was very nice. hot tub was nice

could have more choices for snake bar when the restaurant is closed.

wanted to go swimming but the pool and hot spa looked murky and uninviting

breakfast was good

i was there for 6 nights and only received room service for 1 night

breakfast was good

the airport shuttle does not run before 6:30am

the bar wasn't open until 5pm and no breakfast room service only evening room service

room was big enough the restaurant was excellent the facility was wonderful

gym was one person at a time but it was dirty my room had hair in bathroom on floor bath tub

room service although limited menu was good

kitchen staff and cooks very pleasant and polite

i don t like that i stayed another night and i didn t get room service nobody came to clean my room none of these nights

they did have breakfast, but dunkin was also right around the block, and the wifi works for what ya really need it to

there are absolutely no amenities-not even a functioning laundry

no room service at all

no room service

stay, kids were able to use the pool which was a huge plus

friendly, helpful staff. great breakfast. generally quiet.

the free refreshments and breakfast were amazing

very good breakfast, nice pool

they would have full breakfast again and open the fitness center

it had a gym and breakfast

the rooms were quiet, beds were comfortable and there was ample parking

there was no information in the room

lack of room service is a problem during pandemic especially on mondays when tavern is closed

plenty of well lit parking

breakfast was fine, waffles, cereal, juice, coffee

continental breakfast was poor but it’s a days inn so i reckon it met expectations

the breakfast was excellent!!

breakfast and coffee was very poor quality. 5 stars anyway.

free continental breakfast, microwave, fridge and coffee station are convenient

was temporarily closed during our stay, however they did offer 1 hour extension for check out so kids could enjoy pool before we left

easy check in, clean rooms, great breakfast, and a nice pool/gym

checking on me after i checked in, attention to detail fit breakfast , friendliness

breakfast was well rounded with a variety of choices

it's just a great facility. nice pool area and exercise room

kids were shivering

the property is also clean, well maintained and the simple yet filling breakfast was awesome

it accommodated 4 ladies very well and the sitting area and kitchen came in very handy

the pool was nice and relaxing as well as a basket ball court

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not go swimming

i was the gym was better.

many welcome amenities: a lovely “great room” with a fireplace and television, a wonderful breakfast room that is available 24/7 with a great coffee machine

the breakfast is better than average. espresso available! and great staff!

modern rooms and a good breakfast

no offsite laundry/dry cleaning service available

room was great, location was close to theater, restaurant food was delicious and breakfast was very nice

pool for kids

breakfast was a wide variety of hot and cold

it was different every day which was nice considering my trip was for the bar exam

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the floor, should have

cleanness friendly breakfast was excellent n place nice n quiet.

nice selection for breakfast

i asked breakfast cold me ask go to places for warm

gym had good equipment

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

additional cost)

we were not told of restaurant hours, where the fitness center was located, or how to access the wifi

loved the airport shuttle service

room service did not answer phone in morning

wonderful shuttle service and great food at the restaurant

is no free wifi, contrary to the indication that there is free wifi

the staff was friendly but they did not tell us about the shuttle until the 2nd night

and pool were great, we chose the hotel because of its location to where we were going, easy walk with

we started twice that week, this trip we needed an early check in and they were really accommodating

happy to have a bar in the lobby.

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

could have have water or juice available at breakfast

free breakfast and bar area. comfortable rooms

parking is partly covered and features ev chargers which are very scarce in albany

the adjoining rooms were perfect for adults and kids to have their own spaces

the resturant, pool, gym all right there

very nice indoor pool that’s heated and the staff were very professional and helpful

i have to nitpick, i'd say the gym was little small with only one elliptical and if you are looking for that spa bathroom they

my kids loved the pool

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

the hotel looked new and modern. it had a nice gym and the room was beautiful.

warm pool

the pool was very clean and the signup reservation process was seamless

the hotel bar was not open due to staffing shortages.

a hot tub would be a nice addition to the pool room.

good facitilites- laundry room, pool, good breakfast

pool and hot tub were operational but the jets didn’t work and a note said they were being worked

hotel was clean breakfast was great staff was friendly

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

breakfast like always, beds really comfortable nice tv

not crowded, pool clean, solemn ambiance

convenient location. good value. master suite was very roomy. quiet.fiyness center a d pool

pool was clean..wished the hot tub had more working jets.

we enjoyed the breakfast items provided

staff, room, food, pool

pool was cold but that's a very minor thing

pool was out of service and not open

they took many of the prime parking spots in front of the main entrance when i believe it would be

kids acting fools in pool should be night hours for adults only seeing it’s a small pool

good location, breakfast provided

pool is way too small

breakfast was delicious. nice choices. the dining room was convenient.

breakfast offering was very good

also used the pool a little

breakfast was great

very spacious

we only stayed one night because we wanted to check out the casino

disappointed in no on site exercise room, spa, or pool

nice breakfast also

no pool , waffle machine on weekends only

beautiful amenities, clean room, pool was great and breakfast was delicious

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

was amazing,it was very clean,the social with free dinner on wednesday was wonderful and the pool was great

i love the pool, but it could’ve been a little warmer

the kitchen in room didn’t have any silverware to use

have pool, spa, fitness, laundry

it was nice having a bar on the premises

kids loved pool area

small pool

have pool, spa, fitness, laundry

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time to

dining on site. ev charging

also, breakfast was supposed to be included and we found out @ check in it was not

the gym doesn't have much equipment.

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

breakfast that was decent enough for a quick self-serve continental style

the casino was fun

loved the location to the rivers casino, and proctors

of the breakfast offering had lots of sugar

the breakfast was great and the woman who served the breakfast was absolutely delightful.

lack of room service

pool rooms were spacious

the atmosphere at the bar is fun

no room service menu, no information about in house restaurant, no instructions about the tv, morning

maybe line food on bar top and start people at one end

very clean and modernized, good bar and restaurant

the gym was great and useful

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

clean, great gym, safe well lit parking lot.

we were not warned that the gym was closed.

the pool room was too hot.

6 a.m. breakfast

room and the pool area was clean

breakfast was excellent,saved us time we didn’t have to go out in foul weather.there

breakfast was good

very clean, great breakfast, beautiful pool!

loved the staff the room the pool the breakfast everything was amazing i cant wait to book another stay there thank you all for

staff at the front desk were helpful, pleasant and very competent also the breakfast choices and display was excellent and good food

breakfast was standard fare, and though not anything exceptional it was adequate and better than

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

love the pool and hot tub.

the kids loved the pool and basketball court

the pool

clean hot tub and pool

very close to casino and very nice breakfast

very comfortable and clean staff a lot of friendly breakfast and service very good parking easy and free wi-fi works

and close by to a casino with plenty of shopping

like the low key service of the staff, the gym/poool, the suite layout and kitchen

swimming pool was closed

always great breakfast and very great top staff

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a diy washing machine was

the staff is amazing, the breakfast is very good.

breakfast was a short selection yet satisfying with many different options to choose from and i

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

facility was very comfortable and we enjoyed the pool and fitness room

the free breakfast was a welcome bonus

clean pool and hot tub, amazing breakfast and the beds are so comfy

amount of kids in the pool / hot tub until it closed

they have a decent fitness center and pool

have had the breakfast before and it was very good

gym cold jacuzzi pure breakfast never agree to take room 125, there public restroom over the wall

breakfast was delicious and plentiful

their pool was nice and whirpool was great

looked brand new! staff were extremely pleasant, especially breakfast staff!

he loved it here and also my grand kids i would definitely stay here again they also loved the pool

good breakfast options

cleanliness, heated pool

have a gluten-free option for breakfast

staff was very friendly and the saline pool was amazing, i would recommend this hotel over and

the complimentary breakfast was a bonus

room was very well laid out and pool and hot tub were great

how hot the pool room was if you weren’t swimming and watching kids swim

at the front desk and bar is so friendly, customer centric and hard working, if the facility was not called hyatt place,

excellent free breakfast