spotty wifi service

as it turned out i had to leave early so i could not sample the breakfast but i was very

room, free parking, not far away from center, good breakfast

the outside lighting. the parking lot could have been a bit cleaner

breakfast could have been better, but, with covid, i understand

the only thing about this hotel is the parking. it is very tight in the parking garage.

no room service after first night

he have laundry machine in the ground floor plenty barking areas the fitness center and spa was

gym was one person at a time but it was dirty my room had hair in bathroom on floor bath tub

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

booked this hotel because it had a bar and restaurant but they weren’t open so i would have stayed somewhere else

the pool was amazing!! and the room space was out of this world

gym was very nice. hot tub was nice

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

pool could have been bigger.

my kids just wish there was a pool

found a really good irish bar close by food good

no laundry. no pool. only one elevator working.

albany downtown is also not the best place, but we needed to stop and sleep with kids

restaurant and bar was shut on a sunday. which was our only night there.

wonderful shuttle service and great food at the restaurant

loved the room service

additional cost)

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

of shuttle driver for off site places to eat

the website said there is a fitness area but it was locked

fitness room could use a better cleaning. and the upstairs was noisey.

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

free continental breakfast, microwave, fridge and coffee station are convenient

pillows, bed moved, bathroom door barely closed, fitness facility was poor

bed was comfortable, the restaurant staff was excellent and the shuttle service guy that picked me up on sunday was extremely professional and courteous

friendly, helpful staff! kids loved the pool. excellent location.

shuttle service was the best

the kids enjoyed the pool

peeling ceiling, room service order not picked up, coffee not restocked, cranky front desk clerk

i asked breakfast cold me ask go to places for warm

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

the gym was surprisingly good

very clean, great security, large rooms, free breakfast, plenty of towels.

the room was very nice, the bed was comfortable, and the breakfast was delicious

the fitness center could use newer/better equipment including a recumbent bike

the staff, our bedroom was great and so was the bed. breakfast was outstanding!!!!

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

pool being under

the pool was closed.

cookies in the lobby were a hit with the kids and they were “best cookies they have ever had”

loved the ev charging station :)

great location great breakfast gym was nice bed was a little hard-same as pillows

suitcases, the bed was comfortable, it was quiet, the shower pressure was good, and they have two ev chargers in the parking lot

breakfast was well rounded with a variety of choices

could have have water or juice available at breakfast

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely recently

free breakfast and bar area. comfortable rooms

breakfast but great location

supposed to include breakfast, but because of the holiday it didn't which is fine

pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

comfortable bed & the airport shuttle made it worthwhile

the room was amazing and the kitchen was spacious

the pool and hot tub were so amazing it may have made the stay

breakfast was phenomenal, all of the staff at the hotel are amazing! so kind to us.

pool n gym

good breakfast, clean nice room. really like the home 2 suites.

breakfast in the hotel was great and it was free

the room was fantastic and functional. the saline pool was very nice too.

breakfast was plentiful, even right up to closing time

very clean should mention on website if you have an early flight they don't shuttle until 6 am

slept well in the comfortable bed, worked out in the gym, and enjoyed delicious takeout from maharaja(5 min walk)

clean, comfy room. shuttle to airport is a nice convenience .

breakfast was great

i did enjoy the clean room breakfast and laundry

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

the front desk staff were fantastic. food at bar downstairs was very good.

nice pool

pool area

view of the parking lot

free airport shuttle & free breakfast, location

on-site bar is still closed.

pool was packs with kids the entire stay, loud rap music in the courtyard

shuttle service

she got me juice while i was finishing my breakfast

no useful info such as wifi access, pet policy, breakfast times, fitness room under construction, or directions to my room were offered

bike in the fitness center did not work

nice location & great airport shuttle service.

employees, including the cleaning staff and the shuttle driver gave warm smiling hellos, a nice welcome feeling

laundry room on-floor was an unexpected amenity

pool is tiny

the outdoor dining/ fireplace are was super cozy and the gym was impressive

clean fresh new pool

the hotel looked new and modern. it had a nice gym and the room was beautiful.

the pool and fitness center

if if had another day i would have stayed again just to let the kids swim and play

have kleenex in the kitchen as well as the bathroom

great having a kitchen, too

have an airport shuttle but you can’t leave your vehicle there

clean, great staff, and the kids loved the pool

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

the pool wasn t very big

nice room, restaurant and shuttle service to and from airport

30pm, someone's kids running and screaming in the hallway until

parking

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

great location. top line registration staff. very good small bar and café.

third, the gym was atrocious

the bar and restaurant were closed. understandable under the current circumstances.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

clean friendly staff great breakfast

breakfast was phenomenal had a pool table room was clean staff was friendly had a pool but we

parts of the carpet were missing, the kitchenette was dirty, the toilet paper roll was coming off the wall

handle in the kitchen would not stay up, we had to very carefully set the handle, so the water wouldn't keep

went to get our kids out of the house

breakfast should stop at noon

the pool and location of my room by the pool

quiet, great breakfast..in area a few more days..likely to sray

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom was nit what i expected

good location good size room and breakfast choices good

requested a late check out and received one.

good facitilites- laundry room, pool, good breakfast

indoor pool, jacuzzi & breakfast

usual the pool and hot tub were great

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

continental breakfast

price good wifi good breakfast good room good everything good

pet friendly with reasonable pet fee

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

the hotel was clean and comfortable. the continental breakfast was

pool and gym area looked clean however, i did not use it

the pool is small but clean and heated which was nice

and we enjoyed the pool before setting off again on our travels thank

breakfast (for continental) was very fresh and tasty, didn’t try the coffee though, i opted for

breakfast and staff

the gym was well stocked and clean which was also great

the color and design of the rooms, the comfortable mattress, temperature control, quality of breakfast food, availability of snacks and drinks

shuttle driver very nice

location, pool, staff, cleanliness

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

the shuttle driver at 5:30 am was amazingly upbeat and helpful for the time of morning

location to airport. restaurant/ bar on site. shuttle

we were able to use the shuttle as well

if there were a hot tub we would have used it. alas, there was only the pool and gym.

nice and clean hotel, and very good breakfast best customer service ever.

pool was out of service and not open

the pool was nothing fancy and, slightly small

good location, breakfast provided

complimentary breakfast was excellent compared to most

no gym restrictions on pool

great pool (clean and warm) and a hot tub which is being cared for

with a nice chair, great big tv in there, nice living area with couch bed and tv, hot tub and pool, nice staff and lobby, great free breakfast

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

the room very clean, they had a nice breakfast including good coffee

not much of a breakfast

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

breakfast very good

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

very clean, nice breakfast, friendly staff!

the lack of breakfast options

there was also a full kitchen

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

clean great breakfast friendly, helpful staff

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls, dirty inside of the refrigerator

staff was not available at front desk: they were in the laundry room folding laundry

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

breakfast starts at 4 am, which is great for people taking early morning flights

proximity to airport. clean, welcoming, comfortable room , free wifi

bed was clean and comfortable, wifi was decently fast, pretty much everything you need if the goal is to just store your

also used the pool a little

the breakfast was very good and it had different items on it than other buffets.

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation to stay on

the breakfast was enjoyable

great breakfast

the continental breakfast was beyond expected

the kids enjoyed it

location very well suited to many amenities and event venues great breakfast selection and presentation

there was no room service for the time we were there due to lack of staff

wish the gym was a bit bigger.

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

the gym facilities are fantastic.

the breakfast is better than average. espresso available! and great staff!

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

didn’t like paper plates and plastic knifes for breakfast

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total disregard for other guests

indoor pool was open long hours (5am to 11pm

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside our room on the

the pool was great , rooms were very nice

they would have full breakfast again and open the fitness center

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

breakfast

second surface that could be used as table with two additional seats is handy when traveling with kids

very cozy, used the pool water was perfect

the coffee was just lukewarm at breakfast.

nice quiet hotel with wifi, fridge , microwave , outdoor pool, and a warm breakfast.

large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

staff is very helpful. full breakfast, and gym. centrally located.

friendly staff. great parking. nice linen and comforters.

no room service provided and staff at check in was not courteous.

thins walls, small and dirty gym, toilet misty ctioned

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

cozy amenities ans great sport bar at the ground floor - great service and food

very near rpi. sports bar in building. staff was fantastic. highly recommend.

loved that a great bar and resturaurant are on property. great food and drinks and servers!

they have a decent fitness center and pool

newly renovated. nice breakfast included with many choices. comfortable room and bed.

room was across from the pool and in the morning there was loud music playing in the pool for some reason even though no one

the pool and fitness room look very good indeed

clean pool and hot tub, amazing breakfast and the beds are so comfy

however some sites llist it as having a pool and fitness center

pool

the free breakfast waffle maker didnt work correctly-- wasnt enough breakfast options

we stayed in king suite with spa tub

very quite. just way i like it. staff was excellent. breakfast was fresh and very good.

really nice gym

pool was great and the service was outstanding

dining on site. ev charging

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

the staff and breakfast were great

breakfast wasnt available like they said

wide variety, fresh delicious breakfast. very helpful staff everywhere.

breakfast that was decent enough for a quick self-serve continental style

free breakfast with good coffee

of the breakfast offering had lots of sugar

everybody , including guys in the kitchen do a great job

family of 6 was no issue, built in kitchen and utensils and microwave

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

best feature according to my kids: it has a really nice indoor pool

the kitchen in room didn’t have any silverware to use

bed was hard the spa tub i thought would be bigger.

kids loved pool area

super clean and loved that we had access to the mall! pool and hot tub were very nice!

it was nice having a bar on the premises

have pool, spa, fitness, laundry

didn t have time to use them but would have liked to have used the pool and fitness center

clean, large room, beautiful gym and swimming poil, good location near restaurants and very good staff

the pool is wonderful in the winter months but i absolutely am in love with the spa

friendly staff, breakfast, gym, accessible location

arget, market 32, walgreens, and

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

we were not warned that the gym was closed.

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

breakfast area clean and woman working was on top of everything including help when i didn't know

there is a gym and indoor pool that we hope to use on our next stay at this hotel

breakfast was included, but we were meeting family so we didn’t have time to check it out

breakfast was good

room was clean, pool was great. no complaints. stayed 1 night.

location was convenient, comfortable and spacious rooms, the staff friendly and the gym adequate

loud in the pool with lots of people, wished it opened up to the outside.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green building features, staff,

that the pool was closed

rooms clean, bed comfy, breakfast delicious, close to casino.

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

loved the staff the room the pool the breakfast everything was amazing i cant wait to book another stay there thank you all for

clean, front desk was friendly. breakfast was good

the pool was amazing. the rooms were nice and clean

hot tub by the pool

the pool

even the woman at breakfast was cheerful and helpful

everything was great nice room close to the pool/spa

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler spilled her

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

breakfast was a short selection yet satisfying with many different options to choose from and i

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an uneven load in a nearby room

free laundry washing/drying

the pool and spa are wonderful

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.