no pool, gym, etc

breakfast was a cut above the rest. the fact that they also have a restaurant shows.

not much for breakfast.

wish breakfast included a bit more, like yogurt and raw fruits.

we stayed in king suite with spa tub

breakfast that was decent enough for a quick self-serve continental style

breakfast wasnt available like they said

of the breakfast offering had lots of sugar

loved the location to the rivers casino, and proctors

free breakfast with good coffee

we were impressed by the cleanliness, the size of the room, their on site restaurant and their pool

the bar manager that night was quite rude to us

pool, restaurant, server and food excellent

pool was great and the service was outstanding

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

everything we needed and the kids loved the pool

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a diy washing machine was

everything was fine breakfast good 10 minutes from my destination will stay again

excellent hotel, the only downfall was the whirlpool spa was not working.

pool hours! breakfast was great!

swimming pool was closed

breakfast was so delicious, and so many choices

spacious rooms, full kitchen and fridge, awesome breakfast!!!

rooms clean, bed comfy, breakfast delicious, close to casino.

like the low key service of the staff, the gym/poool, the suite layout and kitchen

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

very cozy, used the pool water was perfect

the coffee was just lukewarm at breakfast.

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

great breakfast

liked the fact we could park our car and take the shuttle to the airport.

only thing i wish was different about my stay at this hotel would be that they offered breakfast earlier

also, swimming pool water was very cold

location to the airport was easy. shuttle service was quick

however i especially liked the free shuttle service to the airport

breakfast starts at 4 am, which is great for people taking early morning flights

lean comfortable, near the airport, shuttle., economical

liked the airport shuttle!!!! wonderful staff wonderful

missed breakfast. woke up too late.

close to airport with free shuttle service. clean rooms with complementary breakfast.

proximity to albany airport, free on demand shuttle, complimentary breakfast.

don’t have any negatives about our stay but if i had to think of one, it would be that the male shuttle bus driver drove way too fast with a van full of people and luggage at 4:00 am

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

i had to skim it for 15 minutes myself before i would let my kids in

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

the price and continental breakfast

price good wifi good breakfast good room good everything good

pet friendly with reasonable pet fee

continental breakfast

great breakfast nice place to stay

quiet, great breakfast..in area a few more days..likely to sray

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom was nit what i expected

breakfast was great

the pool is right next to the room

the space in the room, the pool and workout area, the breakfast, and cleanliness of our room!

the hotel was very clean ,they offer free breakfast and the staff were very

the breakfast room was ideal for a family gathering in the evening

was phenomenal had a pool table room was clean staff was friendly had a pool but we couldn't take advantage of that this

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

airport shuttle was convenient and easy to access

for summer pool hours need to be longer a door between the living room and bedroom

the man and girl in the afternoon driving the shuttle wher very good

great breakfast and excellent bedding. cleac

awesome breakfast

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

the pool and hot tub were so amazing it may have made the stay

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been on the road for few days

pool was a nice touch just to let the kids get some energy out

did not use it but looked good as well as the diy laundry

had a big group of kids staying that were loud in the hallway.

two attractive courtyards that were perfect for a wedding; the immediately available and friendly shuttle driver

great free breakfast , comfy, comfy beds, appealing design, light airy

also again having a hearty breakfast before getting on the road was a wonderful amenity

comfortable bed. great breakfast. order off the regular menu of a good restaurant.

airport shuttle

3 kids parties going on! noise

albany inn drove us back to the airport the next morning, after our breakfast (which was included in the price)

second after realizing the mistake it was opened again, but the pancake machine wasn’t working, kids and us had to default back to bagel and breads so not ideal there as

the price and pool

i love everything about this hotel. the value the kitchen the bed everything was great.

the pool and hot tub was fun

the hotel was very clean and the breakfast was great.

the kids running around the hallway

rooms were great with a fully furnished kitchen

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

the bar and restaurant were closed. understandable under the current circumstances.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

third, the gym was atrocious

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university was

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more space

breakfast was ok, but can't complain for complimentary.

breakfast was great, with tons of options

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked at all times

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

pool area

the staff were all really helpful and nice. the woman at the bar was awesome.

bar and restaurant had excellent food

pool was beautiful, shower water pressure was amazing and bed was super comfy

is excellent ,room great size; i got a great price,restuarant & bar were great

wife liked gym. both liked beer and room

breakfast is just egg pizza bagel and it’s so dry.

breakfast was plentiful, even right up to closing time

gym, laundry were a big plus

excellent service gym was amazing room was spacious

great breakfast and the shuttle service was excellent

fitness room

to leave car at hampton inn and take shuttle to airport

very clean! staff great!!! breakfast delicious!!

morning breakfast was good too

traveled with our young kids

breakfast was well rounded with a variety of choices

i had a 18wheeler and jake went above to help me park and to secure the area around my truck

checking on me after i checked in, attention to detail fit breakfast , friendliness

room, lobby, gym, pool and breakfast area was clean and spacious

clean, gym, and location. sweet room!

the pool wasn’t in good standings and didn’t look clean enough to swim in.

booked this hotel because it had a bar and restaurant but they weren’t open so i would have stayed somewhere else

swimming pool and jacuzzi were good

& good access to the pool / gym

not much of a breakfast

service and breakfast was great.

no gym, no pool

the place was clean and well kept. breakfast and gym were wanting but the price was right.

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls, dirty inside of the refrigerator

the breakfast area was dirty

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

i didn’t have to go far for breakfast.

complimentary breakfast had great options cereal oatmeal waffles yogurt fresh fruit variety of juices

parking was great

disappointed group of kids

gym was one person at a time but it was dirty my room had hair in bathroom on floor bath tub

desk, the patience that the staff had with my tweenagers and the breakfast provided by all the kitchen workers

you have to request room service.

fitness room could use a better cleaning. and the upstairs was noisey.

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

the breakfast was excellent!!

breakfast was fine, waffles, cereal, juice, coffee

breakfast was great - food good and great selection

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

i love the pool, but it could’ve been a little warmer

the common area are clean and modern with a well equipped gym and small swimming pool

loved the pool & gym

it was absolutely beautiful - living area with tv, kitchenette with full-size refrigerator and other appliances, two queen beds in a

fitness room was excellent- all the equipment was in good working order and the rooms was cool and

it was nice having a bar on the premises

small pool

place was great. i took my granddaughters to swim in the pool while i enjoyed the hot tub.

the pool and hot tub

no gym restrictions on pool

great pool (clean and warm) and a hot tub which is being cared for

with a nice chair, great big tv in there, nice living area with couch bed and tv, hot tub and pool, nice staff and lobby, great free breakfast

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

the room very clean, they had a nice breakfast including good coffee

lack of room service is a problem during pandemic especially on mondays when tavern is closed

forgot to tell me breakfast was until 9:30am, or the wifi password, things they usually tell me during check-in

my room was quiet, and the property included convenient parking, a walking path and outdoor pool, gym, conference rooms, and a restaurant

great value. hot breakfast included, made this a great deal.

entrance is on a busy roadway- difficulty entering/leaving parking

breakfast was very good

friendly, helpful staff. great breakfast. generally quiet.

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total disregard for other guests

it smelled like wet gym clothes when we entered in the room and the bathroom still had used wash clothes and towels

the continental breakfast was beyond expected

the kids enjoyed it

location very well suited to many amenities and event venues great breakfast selection and presentation

there was no room service for the time we were there due to lack of staff

wish the gym was a bit bigger.

clean, great gym, safe well lit parking lot.

the gym was great and useful

very clean and modernized, good bar and restaurant

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

we were not warned that the gym was closed.

the woman that was attending the breakfast that morning was very kind and thoughtful

breakfast was very good,and the place was clean and all the food was hot, and that's very important

the pool room was too hot.

there is a gym and indoor pool that we hope to use on our next stay at this hotel

wish there were a few more standard tables and chairs in the lobby for breakfast, but it wasn't too bad

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making fun of the guests coming in or walking around the facilities a bit

lack of room service

the hotel is easy to find, there was ample, safe free parking, and the desk staff were welcoming and efficient at check in and check out

also kids running around halls and making

pool rooms were spacious

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

clean, front desk was friendly. breakfast was good

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

the breakfast was well laid out and was very appetizing

suggestion i would make is that the towels in the pool area be upgraded

excellent breakfast choices, very helpful staff

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

even the woman at breakfast was cheerful and helpful

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler spilled her

room, free parking, not far away from center, good breakfast

someone was doing laundry at all hours of night i kept on getting

wifi is not working. hotel rooms need cleanness and there is very bad smell everywhere.

the outside lighting. the parking lot could have been a bit cleaner

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

beautiful! i was really happy that the gym was open 24 hours.

we were not told of restaurant hours, where the fitness center was located, or how to access the wifi

room service at all so room not made up we were there 3 nights, we were not advised this do not

room service was really good

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

hotel bar was closed on sunday and thursday’s and we were there for a conference and couldn’t visit

no laundry. no pool. only one elevator working.

stayed in the king spa room it was terrific

albany downtown is also not the best place, but we needed to stop and sleep with kids

spa tub had dead skin coming out the jet so i ever used it that was the reason for booking

location, shuttle available, staff was very helpful

the staff was friendly but they did not tell us about the shuttle until the 2nd night

check in excellent, managed an early check in

very friendly staff and elaine at the bar was excellent!

staff was very friendly and helpful, the bed was super comfortable and the room service breakfast was delicious

the room was very nice, the bed was comfortable, and the breakfast was delicious

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

i asked breakfast cold me ask go to places for warm

gym had good equipment

cleanness friendly breakfast was excellent n place nice n quiet.

the pool was very clean and the signup reservation process was seamless

nice that the hotel had a gym and a pool

i didn't try either the restaurant or the pool but both were open late

it's a very clean hotel with a nice gym.

hotel is very clean. had drinks and food at their bar which was nice.

supposed to include breakfast, but because of the holiday it didn't which is fine

clean and friendly staff bedroom good breakfast afterwards before we left

free breakfast and bar area. comfortable rooms

the adjoining rooms were perfect for adults and kids to have their own spaces

we went there for the ny bar exam and you could walk to the venue in 10 minutes

we enjoyed the breakfast items provided

breakfast was nothing special but i was ok with that

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness room (even though we didn't use

pool was clean..wished the hot tub had more working jets.

breakfast (for continental) was very fresh and tasty, didn’t try the coffee though, i opted for

indoor pool, jacuzzi & breakfast

no hot breakfast and restaurant closed on weekends

indoor pool, jacuzzi & breakfast

good facitilites- laundry room, pool, good breakfast

pool and hot tub, continental breakfast, close to albany med

breakfast was not the best, very few fresh food (no vegetables), lot of unhealthy oily things

room was huge. location was perfect. staff was so friendly. late check out.

swimming pool was one of the main reasons we stayed at this hotel

spa next to pool

staff was great pool and hot tub clean

great location, friendly and helpful staff with a great breakfast in the morning

breakfast that was included and an indoor pool and hot tub that was open from 7am-11pm

), the bed was comfy, and the pool and gym were clean

also had guest laundry services 10/10 would stay

), the bed was comfy, and the pool and gym were clean

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator/freezer

spacious, clean, good breakfast, nice front desk staff.

clean, nice setup in room. friendly staff. variety at breakfast. nice pool and workout room.

gym and location

breakfast is fantastic. a lot to eat and to go. the place is very clean with excelent location.

the pool was a

great breakfast! convenient location

pool cold

the pool was nothing fancy and, slightly small

breakfast was always great

clean room.pet friendly. nice freindly staff. good breakfast.

breakfast wasn't the best and the sheets were scratchy.

breakfast could have been better.

with a free hot breakfast and their knowledge of the area

lady at the front desk was very sweet room was clean and quiet breakfast was good as well

very clean, nice gym, pool and a decent breakfast

staff was so kind and friendly, the room was immaculate, the bed was heavenly and the pool and spa were out of this world

pool jacuzzi spa in room and the hot tub

no breakfast, no outside pool d/t covid

pool and spa were great

the included breakfast was outstanding

pool & gym

excellent directions to the location, we confirmed our reverations & were given a rundown on the bar for evening drinks & breakfast in the morning, room was excellent & it was great not having to

no pool

laundry on site

shuttle stopped st 3 on sunday

close to everything and there was a shuttle

everything! room service!!!!!!!!

i was also upset that the website site said they had valet car service, room service and a bar

the bar and restaurant were very nice---it was a busy night, and they opened an extra part of the

kids in a casino hotel. not a good look.

something in between bar food and the steak house

really didn't want to leave the hotel/casino

not that family friendly, as 2 of the restaurants are on the casino floor, and kids are not allowed in

pool had a yucky bandaid on the bottom that should have been cleaned up by pool crew.