staff excellent clean good breakfast

bar and overall grounds were of a high standard

lovely bar and lounge area

lovely friendly staff, room, bar and restaurant. food was excellent too

booked a family room for 2 adults and 2 kids and when we arrived at 22h00 the kids pull down bed had not been made

lovely location. ev charging points were welcome.

such a beautiful hotel and excellent staff, def value for money and late check out was greatly

late check out option was also good

swimming pool could have been better it was small full of noisy children and half of it was roped off for

free parking

the facilities, location, staff, bar area, rooms were all 10/10

all the staff from reception to the bar were exceptionally friendly and accommodating.

from the window and excellent customer service throughout our stay gave us an early check in and late check out with no problems

the hotel is spotless and cleaners in evidence throughout the day with good room service

breakfast was nice clean good location parking

entertaining bar staff

the noise coming from the staff in the bar at 1am on a wednesday night

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional attitude as all of the other

we feel the place has improved even further and set an even higher bar

the room was gorgeous, with free tea and coffee and a mini bar for alcoholic purchases

also had space to park a jeep and trailer there

everything, room rate very good, friendly and welcoming, early check in, extremely quiet, comfortable room/bed and an amazing breakfast

to where l needed to be, early check in so massive bonus, check in was quick and easy, room was big for a single room, bed

we requested an early check in and that was no problem

everything worked efficiently. friendly welcome, comfortable clean rooms, good breakfast.

great location for access from motorway, plenty choices for breakfast

breakfast is super delicious.

breakfast was really good lagre selection hotel very easy to access from the motorway

excellent location. staff. free parking very good breakfast fantastic value for money

our shopping was being kept in the laundry store and it was returned to us in tact

the hotel was clean, lovely hot baths for me and the kids. very good value for what i paid

good location for a stopover, good pub next door and a park for kids.

the hotel was next to a bar restaurant, and 2 minute walk from a super market

got a good bar good breakfast supermarkets a stone throw away first check in first check out i forgot my phone

cozy bar downstairs, period furnished room with superb power shower in the modern ensuite, very quiet

little b&b, beds are really comfortable, breakfast is lovely and made fresh, staff were incredibly helpful and gave us great recommendations

comfortable bed, clean room, plush furniture in the bar and the best scrambled eggs i've had in ages

the room was lovely, and breakfast was amazing

the bar was closed and no food serving for a evening meal

breakfast was provided with a good, varied selection suitable for all

breakfast was tasty, such variety and vegetarian sausages brilliant

quiet, late check out and large room

breakfast wasn't the best, bacon was hard and there wasn't much selection

the staff were friendly the rooms were comfortable and spacious and the breakfast was good

well laid out and bar and restaurant on site .

the welcome. the bar adjoining.

the bar and food

always staff are fantastic, from reception to all bar staff there great and go above and

were really really nice from the reception to bar staff to housekeeping

no dislikes. i didn t use spa or gym facilities but everything i seen was great

ns were provided) no phone line for room service

amazing with me i was upgraded too and executive room and given a complimentary drink from the bar a special mention too amy many thanks i won t forget that it s the little things that mean

staff went the extra mile for kids

food was delicious at both breakfast and dinner

to find, lovely gardens with lots of parking, beautiful building, great welcome with an upgrade, very comfortable room and lovely

by current british hotel standards, the restaurant and bar prices were very reasonable

piping hot breakfast, superb evening meal

a great venue, nice gardens and ample parking

location parking facilities

nothing at the hotel for kids could do with a decent playground

45

3 as had a child but the room didn t have a 3rd bed & the y couldn t get access to a bed as room service had left for the day

can recommend the english breakfast

wasn t any wifi in the room and the cooked breakfast was poor

special food order, turning laundry request around really quickly

wifi didn t work

room service was great too

gym and spa facilities good

very comfortable and a great location. the breakfast was excellent.

breakfast was delicious, very relaxing

nice lobby nice spa all you need!

only issue was that the spa was being refurbished and i couldn't use the pool

bar and seating area was lovely too

ich wasn't ideal as we got there late after a long car journey with very tired kids)

was attending a wedding locally, the staff were very accommodating of my early check in request

the food was excellent and the bar was great

hotel was easy to find and had a,s i had reserved, a parking space with early check in, we found tge staff really helpful and conveniently located

noise from very busy road and both bathrooms had a small bath and shower which was handy for the kids

the room was lovely as was breakfast

the bar and restaurant are really nice and comfortable

option for early check in and late breakfast all met our needs for this stay

with being pregnant i couldn’t have an alcoholic drink so the lovely bar tender

we loved the comfortable interior in both our room and the borough’s bar and restaurant

bar prices were up there

room service went out of there way for us

the pool/spa and gym were perfect

can t pay cash at the bar after 11pm

round the back isn t great so they changed rooms to main part of hotel also no bacardi on the bar only a coconut bacardi

lovely rooms. spa facilities very enjoyable.

access to the swimming pool sauna and jacuzzi was all very clean room was beautiful few little extras bathrobe and

inconvenience when you pay this much for a room and need to be on time for business meetings and kids activities in the morning

very good gym

the swimming pool is too samll and suitable for kids only

our bed was extremely comfortable pool lovely and nice steam room, showers and sauna - all good quality- didn't have time for a