smell of chlorine from the swimming pool in the reception withheld us to swim in the indoor swimmingpool and to sit at the reception

kitchens need electric kettle and single use coffee machines

good buffet style breakfast

the dinner was really good, the homemade flavour by laura the chef is incomparable and the breakfast is not to be underestimated the indoor pool and sauna are very nice

large comfy room with good kitchen i didn't need

comfy beds, clean room, good food, indoor pool (kids were happy)

it is a beautiful place, great food, good entertainment, very nice with kids.

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to ourselves for the morning

great kids area, pool table, swimming pool

pool area and spa area were very clean and nice

town not too far, with a bar downstairs and mini supermarket not far away

the roof wasn't leaking. wifi was ok.

working wifi

free parking place

only the location was ok and the bar on the other street where ok

included access to the outside pool, very good desserts at the hotel restaurant. good breakfast

the view of the ocean and lava pools is just unforgettable

was perfect: the location, food, facilities (gym, sauna and jacuzzi at the rooftop with the ocean view)

was amazing, kettle and drinks in room, bottle of bubbly on ice in room waiting fro us, spa area was v good food was

location just in front of the natural pool, one of the best view from the room i have ever seen, very tasty breakfast

we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity pool and view from the hot tub was to die for

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

the place was also very clean, well stocked with soap and shampoo, the room service was great as well, no complaints at all

the pool was quite cold, due to the weather.

and pillows were not very comfortable - would be nice if we were told a few words about the gym, sauna, other facilities etc, we didn't know they existed

the hotel isn t right in the city center, but there is a free shuttle service

a quiet location, excellent staff a short taxi ride will take you into funchal or you can use the shuttle bus from the hotel

cording to schedule times only).

gym needs modernised, equipment needs

courtesy shuttle service to funchal city center

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

breakfast was exceptional. there was a comprehensive selection of food available.

the only think could be changed - indoor pool opening hours - for us 9 a

the breakfast, saunas and indoor pool

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

comfy beds spacious rooms beautiful view delicious breakfast buffet

and clean room nice swimming pool wide choice at breakfast amazing sea views from rooms and at breakfast friendly

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

pool area, spa and gym

d we had four children but

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

many comments mentioned that it wasn’t great for kids, with little food or entertainment for them

diogo and the team are amazing, doing a great job entertaining the guest with portugues classes, kids club, disco and making fabulous cocktails

the pool are is overcrowded with sun beds.

the coffee machine in the sports bar was broken for almost 2 days and affected the water

and the free shuttle numerous times per day

oh, my god, the breakfast

hotel has so much to offer: pool, tennis, sauna, gym, etc

bar by the pool

the bus shuttle from the hotel was really helpfull

r us and the kids) directly above the bar where concerts were held daily

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

the hotel has great pools, buffet breakfast and also spa facilities

beautiful pools

quieter with seemingly older clients as no kids toys in pool

breakfast, except that the orange juice & decaf coffee were too weak

breakfast was excellent

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection

bar and restaurant provided great breakfast and happy hour

facility right by the ocean and a large swimming pool by the ocean

staff and care for guests - birthday surprise from the management, access to fully equipped gym

facilities - gym, spa, fitness classes, squash, etc and exceptional staff - friendly &

a very good breakfast buffet is offered in a restaurant that faces the ocean

location is great, the staff are very friendly and helpful, wonderful restaurant by the pool, the food is delicious and the portions are very large, the prices are also pleasant

we could also use the gym, you have to book for same and they check your temperature before using it

the small kitchen would have been more utilized during cooler weather

was no pool bar in the other pool area

gym is very old, two running machines, both didn't work

good indoor & outdoor pools, well equipped gym and restaurant facilities.

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

the pool area is glorious and the food

she went to the gym and spa every day

the gym floor needed a clean

our hire car off to await collection, giving us coffee on the terrace while they found us an early check in, giving us a tour of the

menu in the pool bar was excellent

the outdoor pool is amazing with of course a great view

wifi was poor

parking was also easy and lots of spaces

decor, facilities, restaurant, pools and spa

sunbathing area & facilities - very welcoming staff on arrival and throughout the stay - great breakfast choices - easy access to a number of restaurants/bars in the vicinity - would definitely

wifi connection poor

food on beach bar is good and not pricy for this category of hotel

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the wifi in the room was nearly non-existent

comfortable beds, excellent breakfast

great pools and gym, we didn't use the spa but it looks well appointed breakfast on the top floor was excellent,

no kids allowed did wine tasting - brilliant

ze, equipment, great terrace with an amazing view), great service

we had a bad experience with one of the room service staff members who was too intrusive

free parking, walking distance to main attractions

room view quality restaurant bar ,all top class.

excellent hotel. magnificent breakfast. luxurious large seawater pool.

room service while we were isolating

the room, breakfast choices and location were to our satisfaction.

breakfast was very good quality, very delicious

friendly staff, excellent location and really enjoyed the breakfast

the breakfast was also very good with a wide variety of options to choose from

i needed to checkout early and getting breakfast bag was not a problem

good buffet breakfast, with a good choice of fruit, meats and hot food.

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

no car park for guests. we had to pay extra money for parking car by the casino.

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

pastana casino hotel is lovely with very welcoming staff and great facilities

kettle or coffee making facilities in room had to use room service at 8 + items free parking only for 5 cars you had to pay 15 per

great location, really good breakfast and a comfortable bed and room. good parking

the jacuzzi in the spa was also not warm enough

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

and staff were superb, and we thoroughly enjoyed the fabulous wide range of food on offer at breakfast with the added bonus of bella, the robot clearing away the dishes

breakfast had so much choice, the pool bar did great drinks but we didn t have any dinners although it did look nice

good quiet bar and dining available if you want to stay in the hotel for the evening

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places for your car within hotel area, however hotel is also well connected via bus, two

free parking on hotel site

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

breakfast was just all you needed, a reasonable selection.

nice breakfast and comfortable bed

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

you can have coffee or food there and swim in the pool if you want

the breakfast had a lot of variety, but i'd appreciate if there were more local fruits

they have a spa area with really great pool

the room service food is of better quality than breakfast food

free spa admission with a steam room and turkish bath complimentary

very clean and we had access to the spa facilities included

great breakfast, excellent location, very helpful staff.