indoor pool and sauna were great

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

really loved the breakfast included, i would say this was the best part

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

there was an excellent choice of restaurants and a very good buffet at breakfast

shuttle bus system to funchal worked very well but you do need to book in advance both ways

breakfast, nice room

the cooked breakfast could have been hotter.

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

staff, location, bed, breakfast, view, pool

gym and indoor pool/steam room were very dated and not really fit for purpose.

the gym was poorly equipped

the kids’ club, while my youngest had the best time at the night entertainment and in the pool

it would have been nice to have music playing around the pool

staff, food, drink, pool, cleanliness of the hotel

night swimming is not allowed, pool, spa and gym opens late and closes early.

nice rooms, pool absolutely lovely and spa aria

and the free shuttle numerous times per day

the gym was great, big space and enough equipment

breakfast buffet with amazing views, nice facilities and available services, the staff was very

would have liked a bar on a night time looking out over the view

gym is just a cardio room

quieter with seemingly older clients as no kids toys in pool

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

azy golf, tennis, table tennis, spa), to the friendliness of the staff, we as a family loved every

the hotel has great pools, buffet breakfast and also spa facilities

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

is a very nice place, we specially appreciated the sauna/spa section

called a spa resort but facilities were not great, max 2 people to enjoy

surroundings, rooms, facilities, breakfast, pool

small and calm hotel, great bali and spa feeling

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

pool bar

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection and kind staff - cleaning staff and breakfast/restaurant staff are

staff let us have late check out at the end of the stay

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

the buffet breakfast and dinners were very good, with themed dinners, and the kids enjoyed playing pool and squash

staff and care for guests - birthday surprise from the management, access to fully equipped gym

• great food choices on both breakfast and dinner

noise from kitchen

daily room service and cleaning

gym is very old, two running machines, both didn't work

good buffet breakfast

parts of the hotel, like the gym, could use a bit of an update

the breakfast was very good excellent choice of local produce.

spa was fantastic, expensive but good value

i thought the spa was expensive and the list of treatments should have the prices displayed.

our daily paper was not delivered to the room, there was a shortage of staff in the breakfast room, breakfast took for ever

or just spend you time at the pool, with amazing views

the inclusion of breakfast and dinner each day made the stay very enjoyable and the opportunity to book at desarma

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

parking is a nightmare in the evening as the car park is always full, so we had to park creatively

we used the spa facilities and had a massage all of which was very good

big bedrooms, great breakfast

kept getting wifi security at risk notices! tv was also patchy at times.

good choice at breakfast,would have preferred

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

much choice for breakfast when compared to other 5 star hotels

also the spa facilities

breakfast excellent

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

be attractive - many beautiful eating areas and the large swimming pool is a win for those with kids

great pools and gym, we didn't use the spa but it looks well appointed breakfast on the top floor was excellent,

rooftop bar have spectacular views with infinity pool

parking available on site, for free

had a car and there wasn t a lot of parking, but we did always manage to find a spot in the lot

used and enjoyed the bar area

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully (+) however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility (+) kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar (-) we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there, (+)liked that they had a pool for kids and that the pools were with salted water from the ocean

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

always changing

the sauna, and the pool were a bit cold in the turkish spa area.

location. shower was excellent. late check out time of 12 noon

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

breakfast was very good quality, very delicious

good buffet breakfast, with a good choice of fruit, meats and hot food.

friendly staff, excellent location and really enjoyed the breakfast

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

where the carnival activities are held breakfast amazing with different dishes each morning free parking below the hotel with ample space enjoyed the jacuzzi after our

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

good location good room service decent value

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

even had a pool and seating on the roof

wifi was not working

was amazing, breakfast really good and bar snacks excellent

also very clean and the wifi was very good

the staff was really helpful and really good. the breakfast was soooo good

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we could not have had a better trip

pool opening times could be longer to accommodate people returning from trips

outdoor pool terrace with amazing views of funchal

very good rooms and facilities, but the best of the hotel is the open air rooftop swimming pool with a superb view of funchal, an experience worth the stay in its own

they have a spa area with really great pool

parking is available

the pool was closed, the jacuzzi was closed, the gym was closed

parking spaces are quite scarce, so you have to park your car inside in the area along the wall

good quiet bar and dining available if you want to stay in the hotel for the evening

rooms are comfortable and breakfast was delicious

no kettle or tea coffee making facilities in room. spa didn’t look enticing at all

bar prices were quite high, but there's a fantastic bar overlooking the sea just down the road

it is a pleasure having breakfast (good selection of food) on the terrace overlooking the pool - and dinner as well (see photos)

the pool area is relaxing and peaceful with a great back drop and we always found a vacant sunbed

we had a sea view room with a gorgeous view over the pretty garden and the swimming pool area as well as the terrace

great breakfast. wonderful surroundings and staff. a very elegant hotel.

shuttle service to

food excellent with a great breakfast

i recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with a smile on their face

nice surroundings, wonderful breakfast and food, great service

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

we stayed with our kids and rented two houses — everything was just perfect

we cooked and found the kitchen well equipped

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger