only disappointment was not having an outdoor heated pool

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon

food excellent with a great breakfast

fruit, croissants & good selection of madeiran food for breakfast

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course clubhouse

little cottage with modern kitchen and bathroom

the cottage has everything you need, from kitchen supplies to a heater

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses — everything was just perfect

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

sadly spa was closed for covid

coffee at breakfast could have been

it is a pleasure having breakfast (good selection of food) on the terrace overlooking the pool - and dinner as well (see photos)

great choice for breakfast too

lovely breakfast apart from the coffee with stunning views both inside and outside.

shower drain was clogged and room service didn't take care of that

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

breakfast, very comfortable bed, very helpful room service & reception , great pool & bar on the roof terasse, perfekt location in the middle of

disturb' on the door the whole day

close to main attractions, comfort & quietness of room, breakfast options, bar, roof top pool & bar

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places for your car within hotel area, however hotel is also well connected via bus, two

hotel garden is beautiful and has good amount of parking spaces

breakfast was very basic not like 5* hotel

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

good quiet bar and dining available if you want to stay in the hotel for the evening

wifi was not working

wifi

bar

wifi worked fine

fast wifi, big and clean room, good selection of tv channels, air condition

the location, parking facilities and rooms were are all excellent

the jacuzzi in the spa was also not warm enough

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

no gym hotel is inside a shopping centre. jacuzzi wasn t very warm.

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

great breakfast on our last day they they gave breakfast to take to the airport

friendly staff, excellent location and really enjoyed the breakfast

good buffet breakfast, with a good choice of fruit, meats and hot food.

i needed to checkout early and getting breakfast bag was not a problem

breakfast was very good quality, very delicious

the booking when we arrived, they were apparently full and tried to get us into their pestana casino studios

the staff in the breakfast room and upstairs in the bar are amazing

early check in granted

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and them did sing a birthday to me, i

great breakfast and pool bar area

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

the gym is serene & you are looking out at beautiful green foliage - transporting you to somewhere else

rooftop bar have spectacular views with infinity pool

really nothing except quicker delivery of tea at breakfast.

location with a splendid garden and two nice swimming pools, good breakfast and restaurant quality, the retro look, the parking

the breakfast was delicious, the bar was great, and the pools were amazing

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

wifi os poor as well

had a car and there wasn t a lot of parking, but we did always manage to find a spot in the lot

tight parking

the mini bar was not restocked very thoroughly during our stay

t a bit uphill on the way

hotel parking sometimes was very full in the evening.

room service was a bit sloppy and would take my shower towels away for example

except lure the manger of pool bar and restaurant, he is very angry person

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

the pool area was well laid out

being able to sit outside beside the pool is very nice

breakfast around the pool area terrific and helpful reception / concierge service great spa very

our hire car off to await collection, giving us coffee on the terrace while they found us an early check in, giving us a tour of the

gym very poor. old hotel, not antique, and there is a difference between those two

enjoyed high tea, breakfast every morning, the sea pool, the gardens

the bar was great, and the bartender was very helpful and

pools and gym/spa facilities superb

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

there is a reasonably priced bar with a daily happy hour - great cocktails

pool, breakfast

walk from town centre ,had live music for some of the morning breakfasts and in evening at the pool giving lovely atmosphere

have been nice to have dedicated time slots for adults only in the indoor pool

staff let us have late check out at the end of the stay

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

with excellent facilities: room, restaurants, spa and gym

sea view one of the best, same balconey, swimming pool area impressive just on the sea, last

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

breakfast buffet was really good, very good drinks at the bar right at the entrance

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

facility right by the ocean and a large swimming pool by the ocean

small things but we prefer a bar connected to the main hotel

very good and tasty breakfast

issue with wifi

hotel has so much to offer: pool, tennis, sauna, gym, etc

the gym was great, big space and enough equipment

would have liked a bar on a night time looking out over the view

entartainment: sauna, pool, gym, billard, chess, all free for guests 6

pool and

room, breakfast and swimming pool were great

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green superior

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained when we had downtime at the hotel

the children loved the pools and the kids club

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained

kids being loud

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained

good breakfast variety, evening buffet equally good

tasty and generous breakfast buffet

large rooms, comfortable beds, excellent choice of buffet-type meals, great pool and mini-gym, and very pleasant and helpful staff

we liked everything, from the varied breakfast, welcoming staff to the great facilities such as the pool, the sauna and the turkish bath

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

courtesy shuttle service to funchal city center

the gym instruments are slightly old/used and might need to be replaced...

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant staff

the gym was very poor i didn t bother using it

gym was old and incomplete, and the spa had some broken/unavailable facilities

staff, food, drink, pool, cleanliness of the hotel

the stone floor close to the swimming pool was super slippery

pool was too cold to use

hotel , lovely staff,great food, great kids clubs

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

indoor pool and sauna were great

breakfast was awesome a lot of choices and service was always very nice

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not heated but refreshing :) the spa, in addition to a small heated pool, has a finnish

spa could’ve been better. water overflow from indoor pool made floor slippery at times

loved it being adults only. lovely ambiance and nice friendly staff

and clean room nice swimming pool wide choice at breakfast amazing sea views from rooms and at breakfast friendly

the gym was poorly equipped

pool area, spa and gym

view from the balcony and the breakfast terrace were breathtaking

possible to take shower after check-out there is a shower in the wc by the pool

staff, i noticed how sweet they were to us from a very beginning good hotel with outstanding breakfast, large territory , great view piano night will stay in my memories loved my stay

hotel location, big waves in the bay, music in the bar every night, parking around hotel, room service

room service food was not the best

we were so in the inside of the restaurant that looked like we were kids being grounded